Problem: door ajar sensor my ford edge door ajar light comes on and will not turn off no matter how many times I attempt to shut the door. With this light on the doors will not lock and the interior lights do not turn off for a period of 10-15 minutes. My daughter and I drive in my edge everyday, with the doors not locking I find that this can be a very dangerous hazard. Today we were driving thru the mall parking lot and a stranger approached my edge as if he were going to attempt to open the passenger door. At the time the door ajar light was on and all doors were unlocked, as the vehicle will not allow you to lock the doors with this light on. Lord forbid he would have opened that passenger door and harmed my daughter. Does it take a tragedy to happen before the manufacturer decides to deem this problem a legitimate recall..... I have read a tremendous about of complaints regarding this problem, how can this be transformed into a recall issue? What does it take to get ford or the safety board to resolve this?? Signed: a caring parent
2011 Ford Edge body complaints
Page 10 of 10: complaints 251 to 274 of 274, newest first, as owners wrote them.
The drivers side front door sensor does not work. The door is closed but it still shows on the dash door ajar. This does not let the doors lock while driving. I feel that this is very unsafe while driving also unsafe for my family to drive in certain areas of the city. I don't even know if the airbags will work.
Driver door ajar indicator is illuminated when door is shut. Door must be closed repeatedly to get the ajar light to go off.
Door latch assembly- door ajar wont go away, door latch assembly has to be replaced.
I parked the car and closed all doors and used the remote to lock the doors when I received the two beeps to indicate a door was open. Additionally the interior lights would not go off. I checked all doors which was closed only to see in the dash the door ajar sign. The door ajar light now will not off off nor will my interior lights which is draining my battery. Due to this the doors will not lock which leave my vehicle vulnerable to theft and while driving my child susceptible to danger.
Tl* the contact owns a 2011 ford edge. The contact stated that while driving approximately 5 MPH, the map dome lights unexpectedly remained illuminated as the warning symbol indicated that the front driver's side door was ajar. The contact stated that the door was closed at the time of the failure. The vehicle was taken to an authorized dealer, who replaced the door latch senor. Most recent the front passenger's side door sensor was replaced by the dealer. The manufacturer was notified of the problem. The approximate failure mileage was 1,000.
Tl* the contact owns a 2011 ford edge. The contact stated that the door ajar warning light illuminated. As a result, the contact was unable to lock any of the doors. The vehicle was taken to the dealer where the technician replaced the driver's side door sensor. The failure was not corrected. The manufacturer was not made aware of the failure. The failure mileage was 19,000 and the current mileage was 42,000.
Door ajar warning light comes on and stays on, door has to be repeatedly opened and closed numerous times in order to correct this issue.
Driver's door sensor failed - car won't sense that the door is closed when it is.
We went to get in the car, closed the door and the driver door ajar warning came on with the door closed. It does on occasion go off temporarily then comes back on. Was told by dealership that ford has known about problem for about a year. If this is the case there should be a recall for the part.
The drivers side door ajar sensors have been causing problems for the past month. They are covered under my warranty, however I have to pay a $100 deductible to get this fixed. The representative, john, said that ford has issued a notice about them however no recall. He said there are a large number of cars experiencing this issue... So I'm confused about why there is not a recall. Please help. Thank you!
Tl* the contact owns a 2011 ford edge. The contact stated that the door ajar warning light illuminated despite the front driver's side door appearing to be completely closed. The vehicle was taken to a dealer for diagnosis and the contact was informed that the door would need to be lubricated. The vehicle was repaired but the failure recurred immediately. The vehicle was returned to the dealer but no cause for the failure was found. The vehicle had not been repaired. The failure and current mileage was 74,938.
Well known issue with the driver door latch failing on the 2011 ford edge. Driver door will close and appears to be secure. However, the driver door ajar light will illuminate, the car will not auto lock when you reach the designated speed and the interior lights remain on for approximately 20 minutes. All of this results in a drain on the battery. It takes slamming the driver door to the point you are afraid that another issue will arise before you can get the car to recognize the driver door is closed. I took my edge to my ford dealer to have the driver door latch replaced. As I was out of warranty at the time this problem started, I had to pay out of pocket for the repair. I have requested reimbursement from ford as this appears to be another well known, widespread issue that ford chooses to ignore instead of issuing a recall.
Tl* the contact owns a 2011 ford edge. The contact stated that the door ajar warning light and the interior lights remained illuminated. The contact took the vehicle to the dealer where it was determined that the latch on the driver's side door needed to be replaced. The contact had to wait several weeks for the repair because the dealer stated that the part was on back order. The failure mileage was 50,000 and the current mileage was 51,000.
Driver door ajar light came on when door was closed securely. Occurred intermittently at first, but then happened all the time. Repaired under warranty. Around may of 2013 (out of warranty by a few months) the same thing happened. Will cost $300-400 to fix. In the meantime, my doors will not remain locked while driving and the interior lights remain on for a long time before going off, using battery power. In researching this, it appears to have been a problem with ford cars for a number of years. Having to replace this sensor twice in three years is unacceptable!
Drivers side door ajar light is on and does not go out even when the door is closed. This causes the doors not to lock causing a safety concern while operating the vehicle. When parked the interior lights remain lit which causes the battery to be drained and the car will not start. I had it fixed at the dealer under warranty just after 1 year of buying the vehicle new, then the 2nd time was 1 year after the replacement switch now not under warranty at this rate I will need to buy one drivers door switch every year at $400 a pop. I also had to replace the battery too. Really!
Tl* the contact owns a 2011 ford edge. The contact stated that while driving, the warning icon indicated that the driver's door and the rear hatch were opened when they were not. The vehicle was taken to the dealer several times and the dealer replaced the door housing assembly however, the failure was not corrected. The vehicle was taken back to the dealer, who advised that the rear hatch housing failed. The vehicle was not repaired. The contact also stated that the air conditioning compressor was also replaced. The failure mileage was 20,000 and the current mileage was 80,000.
Drivers side door ajar light is on and does not go out even when the door is closed. This causes the doors not to lock causing a safety concern while operating the vehicle. When parked the interior lights remain lit which causes the battery to be drained and the car will not start.
Driver door ajar light will not shut off but door is close properly.
Tl* the contact owns a 2011 ford edge. The contact stated that the front driver's side door failed to close and lock. The vehicle was taken to the dealer where the latch was replaced. The vehicle was repaired. The manufacturer was not contacted about the failure. The failure mileage was 53,000.
I was rear-ended at a pedestrian crosswalk by a teen texting on his smartphone while driving at the speed of about 40mph. The impact caused me to smash into another car in front of me. I wasn't injured because I braced myself for impact looking up through my mirrors. The airbag light came on as if they airbags were about to deploy on the dash board but they simply didn't deploy. When I was driving home the car started shaking as if the airbags might pop out if I hit a bump in the road. The car is now parked and will remain parked until this issue is fully resolved.. No more ford cars for me!
We have a 2011 ford edge limited which someone threw a 3" diameter rock at the driver side glass. It was noted glass was not tempered but had a sound proofing laminate in middle of glass. Produce large quantities of sharp glass splinters throughout cabin and kept window glass intact. My concern is that you could be injured severely by the sharp glass splinters from any of the windows smashing in accident. Lastly, how do you get a person out if trapped under water when laminate is holding glass together. What if you had to rescue someone and had to smash glass, you could potentially injure occupants severely!!!!
On july 19th, 2011 while driving south bound on folly road in charleston, sc I was slowing down towards the intersection w/ fort johnson road. I was traveling approximately 30mph when I heard a very large pop or explosion like sound. After a second or two, I noticed shards of glass falling off the roof over the back window. I pulled over into a lot and found the rear most fixed glass roof panel (of the panoramic vista roof) had completely shattered. The local ford dealership indicated that ford will not treat this as a warranty covered item. The vehicle was brand new, bought only 4 days prior to the incident. I have formally submitted a complaint with ford and am supposed to receive a response in 15 days. I had no choice but to file an insurance claim in the meantime - the vehicle can not be driven and needs to be fixed. This has apparently happened in other panoramic vista roofs from ford, and just like in this case it happened spontaneously and without any impact from any object.
1. Leased car on 12/31/2010, the sync failed and screen went blank while driving. 2. Backed out of driveway and rear camera froze. 3. Doors and hood out of line 4. Gas tank leak, dealer doesn't know when they can get a part.
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