March 24th 2023 I left the town where I live with a perfectly running vehicle made it an hour away from where I live I heard a winding sound and my car would not accelerate on the interstate then the low oil pressure warning came on I was able to pull over after almost getting rear ended by another vehicle to smoke coming from under my hood. I was able to get a tow truck to come get myself and 2 young children off the interstate safely... I had my vehicle towed back to where I live to a mechanic shop to find out this is a common issue with FORD that the enteral water pump came loose which leaked coolant into my oil which made my engine seize and blew my engine.
2011 Ford Edge engine complaints
Page 2 of 8: complaints 11 to 40 of 196, newest first, as owners wrote them.
I am writing to you today to make you aware of a situation that occurred with my 2011 Ford Edge. On June 14, 2022 my husband and I embarked on a trip to Maine. Halfway through the trip our check engine light came on and heating warnings went off - we immediately pulled over and had the car towed to the nearest mechanic. He diagnosed our water pump was leaking causing the engine and oil to fill with coolant. This caused coolant to flood the engine and cause it to seize. We were on the Mass Turnpike and couldn't go anywhere except to the side of the road. It was an extremely busy road and very dangerous. We towed the car to our mechanic at home and he agreed with the diagnosis and found that there would be no way to save our engine. He believed that the car was in good condition otherwise and it would be beneficial to replace the engine to extend the life of the vehicle. We have always kept up with routine maintenance of our vehicles, including my Ford Edge. Therefore we ended up replacing our entire engine and radiator that was damaged from the failed water pump. I sent a letter to Ford requesting assistance in replacing this engine and I was recommended by the customer service agent to file this report with you.
The Water Pump in my 2011 Ford Edge failed causing catastrophic engine failure. The failure occurred while I was driving on the highway and I lost my power steering and brakes. The engine was inspected at a private service center where I was told that the water pump had caused the engine to seize and the vehicle would need a new engine. Prior to the failure, there were no warning messages or symptoms.
Unknown Body control module? Overheating issues Still overheats if left running for longer that a couple minutes
Vehicle stahls about 50% time in reverse when parking mainly, and in forward when parking. Very scary and I have only had this vehicle for 1.5 months. Repairs have been made according to CEL codes; however, the stalling does not report the code, so it occurs over and over. Very scared this will happen and cause an accident. Based on numerous forums who had the same car and instance - it is the throttle body.
Won't switch gears and smells like it is burning
Tl* the contact owns a 2011 ford edge. The contact stated that while attempting to accelerate from a stop at a traffic light, the engine remained running however, the vehicle failed to respond. The vehicle rolled into a parking lot and lunged forward before the contact turned off the vehicle. The vehicle was towed to sarasota ford (707 s. Washington blvd, sarasota, fl 34236, (888) 349-4989) to be diagnosed. The mechanic was unable to duplicate the failure. The vehicle remained unrepaired at the dealer. The manufacturer had not been contacted. The failure mileage was 74,000.
The temperature gauge suddenly went from normal to high. I noticed it and was able to immediately turn the car off. No alarms or alerts went off on the car at all. When we looked under the hood of the car we noticed that the antifreeze was leaking. My husband added more to it and we left the car there until we could figure out which mechanic would be able to repair the water pump. The local mechanics we spoke to were not comfortable doing this repair due to the amount of labor required for this vehicle. We had the ford edge towed to the ford dealership. The water pump ended up leaking into the engine which the dealership said was catastrophic. If I had been on the road, instead of in the parking lot, it could have seized the engine. It happened instantaneously and without any warnings or alarms. The ford technicians said it may have been leaking into the engine for several days without warning. This is a serious and dangerous issue as well as a costly one. A water pump should be a simple repair or problem, however the way that it happened caused engine failure. It now requires an entire engine replacement. The car no longer functions or operates in any capacity. I was stationary in a parking lot so I was fortunate. I had just pulled into the parking space and was there about one minute - literally. The repair fees for the water pump were priced at $3,000. The repair fees for the used engine replacement are $4,000-5,000. This is a poor vehicle design and a safety concern for ford.
Sitting in a drive thru and car begins to run hot once again due to the cooling fans not kicking on. This is an ongoing problem with this car. I have replaced an entire engine along with the cooling fan module and assembly. Over 2000 in repairs all due to a cooling fan malfunction and is acting like it again.
65 MPH on highway, complete loss of power... Electronics seemed to sputter off, then back on for a few seconds, then off again, but the vehicle shut completely off mid highway driving with no ability to steer, accelerate or decelerate. Ended up at a complete stop on the highway with nothing working to power the vehicle back on. Heater seemed to continue to work, but nothing as far as the engine or dash, no electronics. Continued to try to start the vehicle over and over as oncoming vehicles swerved around me at 60 to 70 MPH. Dialed 911 and had to wait 15 minutes before a police car parked behind the ford edge with flashers on. Literally no warning, no warning lights, no nothing. Vehicle simply lost power... Completely turned off. This was hands down one of the most frightening experiences for my daughter who was driving at the time. She'll likely not get back into that vehicle.
I was driving my vehicle on my way home from work on a country road. The vehicle randomly began to lose power and wouldn't gain much speed. I was trying to get it parked in at least a driveway or place to sit safely in case something happened. There were cars behind me , the car started smoking really bad from the hood. Before I had time to get somewhere safely, the car shut off and started going in reverse. I had to slam on my emergency break and was stuck there until I had help from a tow truck to tow it. The car wouldn't turn on or move so I was stuck on this hill and had people from their house guide traffic until hell came. The car didn't give me any warnings or issues prior to this at all. I haven't had the vehicle for more than 2 years and have always taken care of everything and have kept up on the maintenance of it. The engine is blown and was told the antifreeze leaked into the oil due to the engine blowing. I have still been making my monthly payment on this vehicle. I have been carless for months now and would really appreciate ford taking the action into doing what's right for their customers that keep them going in business. I have researched this vehicle and am seeing a lot of problems with the same exact issue.
While sitting in stop[ and go traffic a warning is issued that the engine is overheating! I turn on the heater while driving and the notice goes off! When I approach the car the rear tailgate door opens and at times I can't lock the doors after parking the car! Some times a notice of oil pressure is low while driving!
The SUV gave me a blinking engine light. Decoding to a misfire problem. The first time I had the car looked at they replaced the coil packs. About 10,000 miles later I got the same misfire problem. Some of the coil packs were melted. I had the SUV towed to a garage and they said the engine control module is defective. They replaced the control module for $1500.00. Yikes. Dealer told me that ford motor company knows the ECM is defective but won't recall so I have to pay for their screw up. Want a refund from ford.
I was driving my ford edge on route 303 in phoenix at about 60 miles per hour when the car suddenly started shaking and losing power. It allowed me to drive a very short distance until I was able to stop the car, in a turn lane with a tractor trailer on my tail ...very disconcerting! A yellow wrench light was showing along with some notice about my traction being off, I believe. After sitting a few minutes I was able to move it off the turn lane and into a fairly safe lane ahead. Fortunately a policeman pulled up behind me and I shut off the engine and called aaa for a tow. 20 minutes later, I turned on the engine which now seemed fine so the policeman suggested that I pull forward into a safer area. After doing sotheby's car seemed fine again so I drove it to my daughter's house several miles away and cancelled the tow. I have been researching this issue on line since and this has happened to many edge owners who have feared for their lives when the same thing happened to them. Some say cleaning or replacing the throttle plate seemed to work but others have found that the dealers insist nothing is wrong after testing it.... It seems to have happened too many times for nothing to be done.... I think a recall is in order so that the dealerships can find out what the problem is before someone loses their life, if that hasn't already accur. I have a 2011 ford edge.
My ford edge 2011 3.5 6cyl while in motion, stopped running and three new electric modules and 6 cores had been replaced and the unit still doesn't run normal and has a burning smell in the motor. Unit has been for the last 1 month at the authorized ford dealer and now they want to charge me the catalytic. Almost +2k in bills.
1) 91k on motor, the internal water pump failed causing motor to fail and must be replaced. The car was in motion and coasted to shoulder with no power steering or brakes. 2) door ajar light remains on, and had to replace switch at 50k because the battery would drain.
This car as ford's I've had in the past is the coolant system it's really bad. I've gotten fan n thermostat put in and it still getting hot
Water pump broke while on highway. There were no signs of failure leading up to it. Car gave a warning of low oil pressure, then maybe 20 seconds later the engine coolant over temperature warning comes on. Car stopped accelerating at this point, got to shoulder of highway and at this point, power steering and brakes were out. Engine was smoking. Had it towed back to dealership 89 miles away to learn the water pump broke causing catastrophic engine failure and damage. Estimate to rebuild engine was $ 7352.00 plus tax. There was no warning or possible way to check the water pump before hand. I purchased the car in 2011 and had it paid off a couple years ago. Now all equity in the car is completely gone as the car was only worth 6-8k (according to truecar) and it would cost more to fix it than to purchase a new one. A engine swap was estimated at around $4,000 with labor included as well. After this happened I find out I'm not the only one this is happening to, and that it's a major issue that ford has apparently tried to keep quiet. I hope this is an additional piece of ammunition to use in the case against ford.
Internal water pump exploded inside, causing engine to lock and other damages in the engine. Vehicle was in garage for simple tune up. Then during checkin, the engine stopped. Vehicle could not restart.
First of all the first problem I encountered with my vehicle was the passenger wheel barring was defected and started making a bad noise so took it to the shop and the mechanic said lucky I did because is was about to break and cause my wheel to come off going down the road. After that I noticed that my engine would run hot if I sat still in the parking lot just running even with the AC off. I had no warning that anything was wrong. I turned my car off and it didn't seem to do it anymore until we started getting this really hot weather this may, me and my family was going in to town to grab a bite to eat when (without any warning) my car starts sputtering as if I put bad gas in it. My husband instructed me to pull over and take a look and low and behold my car has been running hot just after driving only 10 minutes. He pulled the dipstick and oil is milky and oil was all in the water resivour. My car had over heated without any warning that anything was wrong and blown heat gasket and cracked heads. My engine shot. We took it to the shop where I had to purchase a new engine and after the mechanic ran a diagnostics test on my car he said that the fan control module was faulty which did not allow my cooling fans to come on at all and my system never alerted me either. We replaced cooling fans along with module. Everything seems fine after 2,000 dollars later. Fyi never rely on your information screen to tell you if your running hot, go to settings and keep your screen on the temp gauge at all times so you will know for yourself how cool your engine is running. I would be nice after all the complaints ford has received about these piece of crap cooling fans that they will just suck it up and do the recall. We are hard working americans and dont deserve this crap. We support ford an american car manufacturer and expect the same respect!!
Hazard warning touch button quit working -- touch the button and it doesnt work part is integrated into the sony touch control panel/ screen water pump failure without warning -- destroyed the engine -- started as sporadic overheating that thermostat was replaced aliviated it for a short time then it started over back to the garage -- couldnt find anything -- suggested turn engine off then back on to see if temp sensor was the issue -- stopped again for a while then it happened again -- also cam sensor failure when this occured -- took to garage temp sensor cam sensors and thermostat replaced -- system flushed -- garage started it up -- overheating again -- now engines seized
Tl* the contact owns a 2011 ford edge. While driving approximately 35 MPH, the traction control indicator illuminated and the vehicle lost power. The contact turned off the vehicle and it restarted normally. The contact also stated that the failure occurred at least seven times in one day and began six months ago. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 70,000.
Noticed vehicle was leaking black substance, brought it in and was told vehicle's power transfer unit was fried. I was advised by the mechanic that this is a known and common issue in ford SUV's. Vehicle shakes while driving on the road and has a hard time keeping speed.
Tuesday night 1/22/2019, my daughter described that her car had lost all power while she was driving down a small mostly deserted street in our town when she braked and attempted to turn. She had an extremely difficult time braking and turning the car to get off of the roadway. So, that same evening, I decided to see if it happened to me. It was noted that she had just over a quarter tank of gas so I thought maybe her gas gauge was wrong so I filled the car. We drove around 6 miles when it did happen to me as I braked and attempted to make a left hand turn in front of oncoming traffic. Fortunately, the vehicles headed my way were quite a bit down the street, and I allowed myself ample time to get across were this to happen. However, this was at night when that street isn't busy. We live off of this street so avoiding during the day isn't an option. During the day when traffic is busy and constant, there would be no way to allow that much time to get across safely. In the months leading up to these power failures, there were at least three instances where we were in a drive thru or stopped at a stoplight where power would be lost, but never when the car was actually in motion as happened twice on 1/22/2019. I found a forum where this has been reported many times not only to ford, but to the federal safety agency and nothing by way of a recall has been called for this problem and it appears that someone will be killed prior to something being done. I've read that the throttle body seems to be the issue here and that ford has denied a problem saying they've never heard of this problem when people take these cars to the dealerships. The evidence is all over the internet where people describe the exact same problem. This car will only be driven as needed and absolutely is not allowed onto the highway. Please help resolve this known problem before someone is killed.
Drive belt was shredded and got it replaced the next day I was driving and my car stalled in middle of the highway and I was able to drive it to a shop where I had the car checked and now it is throwing all kinds of codes. The car keeps stalling and hesitating constantly
Stalls and won't accelerate while going down the road. Just idles real rough. Can only coast to a stop. Can't steer. Wrench comes on the display. Everything I have read said it is probably the throttle body. Has less than 40,000 miles.
On friday september 28, 2018, our 2011 ford edge limited lost the ability to accelerate and began decelerating on a freeway while being driven at 60 MPH. My husband had to "coast" off the freeway and came to a dead stop without any warning (e.g. No check engine or other lights turned on) in the middle of a busy intersection, at which time the engine began smoking. Many hours later we were informed by a service technician at our closest ford dealership, the the internal water pump had failed and flooded the engine with coolant and oil. He stated that there was nothing we did to cause it and nothing could have prevented it because it was due to a "poor design" by ford. He stated he had seen this several times and that our engine would need to be replaced (at a cost of almost $9k). Internet research has shown that we are not the only people to experience this and that there is a pending class action lawsuit against ford motor company for this very issue. As of right now, the card is completely dead and cannot be driven, and ford is refusing to accept responsibility for their negligence.
Driving 60mph on highway and car without warning lost power and stalled. On freeway. Very dangerous, a semi had to swerve to avoid me. Put car in park and after a few minutes the card started back up and drove without problems. This has happened three times without warning and after a bit of time starts back up and drives fine.
My service advance track light keeps appearing there was a recall on it about a year or two but will not be honored..this is affecting my vehicle stability, traction,ABS, and control of the vehicle
I took a left turn to get onto the interstate on 7/30/18 at 7:45 am. When I started to accelerate to merge onto interstate without warning my car stalled and I was not able to accelerate. I was able to pull over thankfully and turn my emergency lights on. My car started to "jump" and was basically stalling out. I turned the car off and then after 5 minutes I was able to turn the car back on and it ran fine. I brought the car to my local ford dealership and they kept it for two days. They tried to recreate the issue but were unable to and said they could not read the error on the computer because it had been "wiped" out when I restarted my car. They told me to come back when the car stalls again. I feel very unsafe driving a car that can stall out and lose power at any minute. I drive a 24 mile bridge with no shoulders daily and interstates. I do not feel safe driving my son around in this car. Ford will not do anything for me until the car stalls again. They told me not to turn it off and "limp" it to the dealership(drive it slowly).
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