Door ajar light stays on sometimes, even when the door is shut.
2012 Ford Edge body complaints
Page 7 of 7: complaints 161 to 168 of 168, newest first, as owners wrote them.
The door sensor says the door is open and every time the vehicle stops or slows down, there is a beep and the sensor on the dash says to put the car into park .the door is not open yet the car says it is. It is dangerous because if the door really doesn't close we wouldn't really know. There is also an annoying beep that is constantly going on to alert us to the fact that the door is ajar, but it really isn't. It can be very distracting. After the car is off the indoor lights stay on because the car thinks the door is still open. This needs to be looked into and I believe should be recalled. I spoke with another owner and they have had the same problem!
The federal safety agency, this has happened a few times and its a bit annoying. When driving, or even parked, the door ajar light would come on for the driver side door even though the door is firmly closed. Once you reopen the door, and close it again, the light _may or may not_ turn off. This has not only affected me, and a close neighbor, however it also happened to a number of people as well. The fix, according to ford, is to clean the latch assembly and if it fails, then replace. However this is a costly repair and since it affects so many ford vehicles, we believe this should be looked at by the federal safety agency.
Having a problem with the drivers side door. The door is completely shut but the door ajar light comes on. Have to slam the door several times and even then the door ajar warning comes on. I think this is a safety issue that should be looked into. Possible latch replacement.
The drivers door ajar stays on all the time. You can't tell if the door is really ajar or not? I've read many complaints online about this problem in ford vehicles including the edge. The door ajar switch is part of the door latch assy and is not easy to get to or cheap to repair.
I purchased a 2012 ford edge used with 34,000 miles on it. At 39,000 miles I started receiving a "driver door ajar" warning even though the door was completely closed. Having researched this online I am finding multiple reports on message boards regarding this problem. The estimated repair cost is $250-$400 and requires a dealer part, the door latch module, to fix this. Some folks report spraying something like dw-40 relieved the symptom but I have had no such luck. I find that if I use a pen or small object and push the latch closed manually and then pulling the handle to "open" it the symptom will abate for a while but returns soon. The door latch is on national back order which should indicate the number of people experiencing this issue. The primary reason I feel this is a safety concern and not just poor craftsmanship is for one, every single time you leave a stopped position a chime goes off and the vehicle display throws up alerts telling the driver to park the car. This is both annoying and distracting. Secondly, once the driver is sufficiently numb to the erroneous message if the door truly is ajar he/she will most likely ignore the fact.
Driving home on 78 from julian and heard a loud pop pulled over to the side of the road and saw that the sunroof over the back seat had exploded. Luckily the grand kids weren't the back seat the glass stay intact. Took the car to heller ford where we both it and explained what happened. They said they have never heard of this happening before, something must hit it and it is our responsibility to pay for it. We are waiting for the glass to come so poway glass can re place it. Then we will see if ford is going to pay for it.
Driver: 83 year old woman... New auto: ford edge 2012, no injuries, vehicle damage approx $2000.00 no property damage..... Problem: lady stepped on accelerator rather than brake.... Reason: the brake pedal at rest is higher than the accelerator pedal at rest. The driver is used to an older (chrysler 2009) vehicle which there was not an appreciable difference in pedal height, stepped on the accelerator pedal, thinking she was stepping on the brake.... Resolution: discussing the incident, the woman was seated in the ford edge and asked to see if she felt a difference in height of the brake vs accelerator pedals. She did, and has since practiced going between pedals, lifting her foot to access the brake, rather than merely sliding her foot to the left........ It is this writers opinion that many of the unexplained accidents where a person, especially when an elderly person is driving, has mistook the accelerator for the brake is due to the height of pedal difference. ................ It might be wise to make aware this problem to manufacturers and the public. ........ Thanks
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