Tl* the contact owns 2012 ford edge. The contact stated that when the air conditioning unit was activated, there was a white, powdery substance being emitted from the ventilation. The vehicle was taken to the dealer at least five times but they were unable to identify the substance. In addition, they could not provide a diagnosis for the failure. The vehicle was then taken to another dealer who inspected and cleaned the air conditioning unit however, the failure recurred the following day. The manufacturer was notified by email but the contact had not yet received a response. The vehicle was not repaired. The failure mileage was 13,000.
2012 Ford Edge visibility complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
Front wiper switch is in the off position and wipers are still running.
Windshield cracked while car was parked. No evidence of impact was noted. Crack started in lower driver's side corner and quickly spread across windshield.
Vehicle equipped with myford touch system. System controls heating/defrosting system. This system has failed to operate properly on multiple occasions. Ford motor company is aware of issue and has not corrected it. Ford should not be allowed to market vehicles that do not have properly functioning heating/defrosting controls. These vehicles are dangerous and the issue is well know by internet searches. People rely on vehicles to operate properly in winter conditions. This needs to be addressed. Thank you for your help.
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