Right before our 3 year warranty expired the "drivers door ajar" warning light came on. We checked it out and other items and all seemed to be ok. One or two days later it came on again and cleared when we shut the door several times. Now 8 days out of warranty it seems to come on almost all the time and won't clear. Also, the dome lights stay on too. I called the dealer and said it would cost me $125 bucks to diagnose plus repair. He said I could call ford. I called ford and spoke to kevin who created case # cas7689552, but got disconnected. His statement was to bring it in to a dealer and then they would decide what they would do for me after inspection. I really thought ford would just fix this. I then called back and spoke to kendra who was nice but same thing. I asked her what she thought I could expect and she said in the best case I would be responsible for a portion of the bill. I looked online and saw one guy take the whole door off to fix and another who cleaned for a temp fix. There were a lot of other people reporting same problem. This has to be an engineering flaw and ford knows this. It is also unsafe to drive after dark with your inside dome lights on and your door chiming. Please get a recall on this! I don't know what to do yet but I cannot afford a $500 repair bill on something so stupid as this. Shame on ford.
2013 Ford Edge electrical complaints
Page 24 of 30: complaints 671 to 700 of 854, newest first, as owners wrote them.
Tl* the contact owns a 2013 ford edge. The contact stated that the driver side door failed to close or lock, which caused the interior lighting to remain on and drain the battery. The contact mentioned that no warning indicators were illuminated prior to the failure. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 38,000. The VIN was not provided.
Tl* the contact owns a 2013 ford edge. While operating the vehicle, the door ajar warning erroneously displayed indicating that the front driver side door was not secured. When the failure occurred, the interior ceiling light would remain on and the doors would unlock. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 26,000.
Left rear door ajar warning message stays on, even when the door is closed. The interior/dome lights stay on while driving, even at night time, so it is hard to see to drive. The dome lights stay on as even after the car is parked and turned off. The doors do not lock while we are inside our vehicle. This is a huge safety issue for myself, and my growing family. For one, not being able to lock the doors to keep ourselves protected and safe inside our vehicle has me very concerned. This vehicle is suppose to be our family car that I feel safe and secure in with my spouse and children. Also, driving at night while the dome lights continue to stay on prevents me from seeing everything properly at night. I seriously fear for the safety of my family while driving this vehicle this way. This is our family car that needs this door latched replaced due to a faulty latch. Please, send out the recall. Help me protect my family and those around me from any accidents that may happen due to this faulty door latch. I hope this reaches some one who can help prevent my family from any accidents, and who will help others stay safe that have this vehicle problem. Thank you for reading my cry for help. *tr....updated 10-27-15 *bf the consumer stated when the door was locked. The alarm kept going off, because the system was detecting the left rear door was opened. Also, the interior lights kept coming on for a while, and eventually they went out. They would come on periodically since the system sensed the left rear door was ajar. Updated 01/15/16.
Door ajar and latch issue - the door ajar signal stays on when I close my door and then interior light stays on. I then am unable to lock the doors while being in the vehicle and I believe this has something to do with a faulty latch. When I move the latch with my fingers, the door ajar light will temporarily go off but sometimes will even come back on while my car is in motion. I bought the car in april and this is the first time this has occurred.
Driver door latch failure. Dome light stays on and warning beep.
The door ajar sensor on driver's door has failed 3 times. The first time was the day we purchased the vehicle. The dealership fixed it. The next time was in february. Now it has failed again. After you enter the vehicle, and shut the door the sensor still reads as the door is open. The doors will not lock the interior lights will not go out, and who knows what else isn't activated.
- door ajar signal stays on when door is shut - interior lights stay on - unable to lock doors while in vehicle - false door ajar signal prevents driver from knowing if door is actually ajar
7/20/15-while traveling in uptown charlotte, nc, my car completely shut off causing me to engage my hazard lights and coast in neutral (in a very high traffic area) to a no parking zone. No diagnostic code appeared but the wrench icon appeared. I ran an onboard system diagnostics and it was clear. Car restarted when put in neutral and I then drove it the rest of the day. 7/21/15- approximately 110+ miles since the prior days problem, the car ran fine until the evening when I was driving 45 MPH and climbing a grade around a curve and the car jerked and shut off showing the wrench icon again. There was no shoulder to coast onto and turned on the hazard lights, and prayed no one was behind me causing a collision. After 3 attempts the car restarted in the park position just as a van swerved to miss me in the no passing zone where the car failed. It was after hours for the dealership service department and the car is a certified pre owned vehicle with additional warranty. I filled out the description of the problem and left the car with them until 7/28/15 and authorized allowing a mechanic to drive it home if needed as no diagnostic code was generated. No repairs were made and the car was then drove less than 40 miles when it stopped running again 7/29/15 without warning the third time. Ford corporate has refused to make repairs without a code and the dealership did as well, however, since having a frustrating conversation 7/29/15 with ford, the dealership told my husband that they will replace the throttle body as I requested last week as this has resolved the issue for other consumers.. This is a problem that is noted many times by other consumers. Please have ford stand behind the safety of their vehicle before people lose their lives. This gives no warning and can happen anywhere at anytime and ford's stance is dangerous. Thank you! Updated 9/21/15 *ln...updated 10/01/15*bf updated 12/13/2017
At first I noticed that even though the door behind the driver was properly shut the door ajar light was still on it was for a few days until now the interiors lights now won't go off when I leave the car and activate the alar.
While coming off an on ramp from one highway to another doing approximately 60 MPH my 2013 ford edge jerked, a wrench popped up on my dash, and it lost power. The accelerator did not work but the car was still idling. Luckily I was in the far left lane and there was an emergency lane on the left so I was able to coast to a stop. When I put my car in park, turned it off and turned it back on it was like nothing was wrong. The accelerator worked and the wrench was gone. However, this have since happened to be two more times and lower speeds. Both times luckily no one was behind me and when I turned the car back on everything worked. I have seen many other drivers who have had this same issue. It appears to be an issue with the throttle body. There should be a recall. This is extremely dangerous!
Drivers side door jam does not work. Light on dashboard remains lit after door is closed
Driver side "door ajar" sensor malfunctioning - resulting in doors not locking automatically, warning alarm sounding, interior lights staying on. Had repair made at local ford dealer. Same problem/symptoms again in may, 2015. Local dealer states that there is no recall from manufacturer thus freeing said dealer of liability. Complaint filed with ford motor company. Online searches yield numerous complaints of the same issue with the ford edge.
Door ajar symbol is on and door is closed. Doors will not power lock map light will not go off
Driver's side door sensor indicates door ajar, preventing other functions of the vehicle from operating normally, such as dome light turning off while driving and after locking doors, doors will not remain locked while driving and other related functions. Issues causes a drain on the battery until it eventually loses charge, leaving driver stranded. Door ajar indicator remains on the entire time during operation of the vehicle.
Drivers side door ajar light stays on all the time along with the shift to park and engine on messages. Automatic locks dont work anymore. The radio sometimes blanks completelt out. Taking it to the garge for the third time. Other people have posted online with the same problems and ford will not issue a recall or fix the problem properly. Something needs to be done now to make ford accountable for there vehicles
The car always says the drivers side door is ajar and the shift to park message shows up on the dash along with the engine on message. None of these messages go away. Its always dinging because it thinks the door is open and the automatic locks dont work. This will be the third time I take this to the garage for the same thing. I understand alot of people have the same problem with this car and ford will not issue a recall or fix the problem properly.
Driver door ajar notification, dome lights and mirror lights stay on. Comes on when driving. Dont always know if the door is closed properly or not. Took it to dealer they temporily stopped it, then it started again.
The drivers door ajar light stays on 90% of the time while driving down the road. When you shut the vehicle off and even if you remove the keys the lights all remain on as if you had the doors open and run the battery dead, only shows drivers door, all other door sensors are fine! I am an avid ford owner but I see so many others having the same issue, I hope to see a recall to fix this problem or our next vehicle might not be a ford!
Tl* the contact owns a 2013 ford edge. While driving at 45 MPH, the vehicle stalled and the electronic control module indicator illuminated on the instrument panel. The vehicle was able to restart after several attempts. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 43,000.
2013 ford edge.door is securely shut and engine is running. However, driver display shows message, "driver door ajar" and chime is audible. Chime is audible at low speeds which can distract driver when stopping. Interior dome lights stay on while starting to drive, but will eventually turn off. While driving, driver display shows message, "shift to park". Interior dome lights and side mirror lights stay on when engine is stopped and doors are locked. While the vehicle was parked, the front driver side door warning light illuminated when the driver's door was securely closed. The failure recurred constantly.
One day while driving the door ajar alert came on the dashboard. When I could do so, I opened and closed the door. The alert remained on. Took it to the ford dealership to have it looked at and they said it's the door ajar latch assembly has failed and that it's a common problem. It could be fixed for $500. I said no thank you. It would take me 5+ time of slamming the door closed to get the alert to go off. Once I would get the alert off, I would access my car via the passenger side. Eventually that has stopping working and the door ajar alert is on constantly. While driving, this brings up a "shift to park" alert every time I can to a stop. In addition to that, now while driving and I lock the doors from inside the car, they lock and then immediately unlock. All 4 doors. Furious with all the problems and ford has done nothing about it.
Door is securely shut and engine is running. However, driver display shows message, "driver door ajar" and chime is audible. Interior dome lights stay on while starting to drive, but will eventually turn off. While driving, driver display shows message, "shift to park". Interior dome lights and side mirror lights stay on when engine is stopped and doors are locked.
Drivers door ajar light remains on even after door is shut, causing dome light to continue to stay lite. Info states shift to park whenever come to stop.
Tl* the contact owns a 2013 ford edge. While the vehicle was parked, the front driver side door warning light illuminated when the driver's door was securely closed. The failure recurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 56,000.
Tl* the contact owns a 2013 ford edge. While driving 50 MPH, the driver and front passenger side door warning lights illuminated. The contact attempted to close the doors until the warning lights stopped illuminating, but the failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 82,000.
The door ajar switch will not shut off even when the door is closed. The dome light stays on and it is very dangerous when driving at night.
Driver side door will shut, but inside will show "ajar" with all dome lights on. After numerous times (20+) of opening and closing the door, it will sometimes finally close to stop showing ajar and lights will turn off. In my opinion, this is a safety hazard if driving at night as I've experienced already once with my door not willing to close properly at night, and having to drive with all dome lights on (huge issue). Went to a ford dealer that says they will run a diagnostics test to see what's wrong, but there are hundreds if not thousands of complaints already on-line of people having the same issue and this still hasn't been addressed by ford for a recall. Many are saying the costs are from $250-$500 for repairs to get it fixed. For a 2 year old car, this should not be happening!
The front door lock sensor doesn't work. When the door is shut the sensor doesn't sense that the door is shut, causing the notice to direct user to shift car in park to shut door, when it's already shut.
Driver door sensor does not sense the door is closed. This prevents the over head dome light from shutting off, which at night making it hard to see out the front windshield. The door locks also will not stay locked even if you manually push down the indicator. This allows my children to open the rear doors as we drive down the street. I was told twice now that this is not a safety issue and nothing is broken, so it isnt covered under warranty or a recall.
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