Hundreds and hundreds of people with this specific model and year are reporting the same issue of the door ajar sensor going out. Some people say it is happening repeatedly even after repair. Ford hasn't recalled it though, and it is costing as much as $750 for consumers. Mine has been out since just after buying the car. The fact that the repairs are not even working permanently is a bigger issue too. This is clearly a manufacturer problem and needs to be resolved by ford. This is a constant issue regardless of motion. Stationary vehicles and moving vehicles alike are showing this issue.
2013 Ford Edge electrical complaints
Page 8 of 30: complaints 191 to 220 of 854, newest first, as owners wrote them.
Door won't stay locked when car is in motion. I have small children and the doors won't lock when I'm driving. Door alarm keeps going off, showing that door isn't latched properly.
Door ajar will not go off, because if this the doors do not lock, inter lights will not go off.heats up inter light area, drains battery.
1. The 'door ajar' sensor is telling the car that the door is always open. As a result, the interior lights stay on all the time, which causes visibility issues while driving at night. It also leaves the lights on even after the engine is turned off and doors are locked, which drains the battery, and has caused my wife to be stranded a couple of times. We replaced the switch and a year later, we are having the same problem again. Our daughter often drives the car to college at night and has been stranded at least twice after getting out of class at 10 pm. This problem has gone beyond a nuisance and is now a safety issue. When I called ford dealer to complain again, they told me they can fix it, by replacing the switch assembly on the door lock, for $400. So far, this sensor has been replaced twice in 4 years and it looks like it will need to be replaced again. 2. Over the last few weeks, the light for "shift to park" come on randomly. Most often, it is when my wife is stopped at the light. The moment she takes her feet off the break, the light comes on and stays on until she steps on the gas and the car starts to move. We took the car to the dealer and they were not able to find any problems. Right after leaving the dealership, at the stop light, the light came back on again. We took the car back to the dealership and they said if we wanted them to look at it, they will have to charge us another $140 for the tests. Either the dealership service people don't know what they are doing or they have a good scam going. They charge people and tell them there was nothing wrong with the car, and have them bring it back again for another charge.
You can be driving and the door ajar light will come on which turns the interior lights on making driving at night very difficult due to the unexpected lighting that reduces visibility greatly at an instance. Also it may take several attempts closing the door to get the door ajar light to go out causing one to wonder if the door is truly closed or not.
Driver's door falsely indicating ajar. First occurrence was at 29k miles and local ford dealer cleaned it per tsb 15-0013 and the system worked fine for a period of time. Issue would reoccur sporadically for varying duration. It is now a daily issue and needs to be replaced and is "not a warranty item". This issue presents a serious safety issue while driving at night as the interior light comes on as if the door was opened causing reduced visibility as well as removing focus from the road to manually override the interior lighting system.
Tl* the contact owns a 2013 ford edge. When the vehicle was started, the heater did not work without warning. The vehicle was taken to the dealer (sethwabley chevrolet in ada, ok) where the software was resettled. The failure recurred a year later. The manufacturer was made aware of the failure and referred the contact to the federal safety agency. The failure was not repaired. The failure mileage was approximately 39,000.
Door ajar message consistently on, issue us in latch causing consistent message and dome lights on.
Tl* the contact owns a 2013 ford edge. The contact stated that the wrench warning indicator flashed and the vehicle had a sudden loss of power. The vehicle had to be turned off and restarted to reset the code. The check engine warning indicator also illuminated. The vehicle was taken to an independent mechanic who diagnosed that the throttle body needed to be replaced. The vehicle was not taken to a dealer. The manufacturer issued a technical service bulletin, but there was no recall to provide a solution. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
Driver door ajar
Tl* the contact's wife owns a 2013 ford edge. The contact stated that while driving at 45 MPH, the vehicle stalled without warning. The contact also stated that the steering wheel became difficult to maneuver. The vehicle was taken to an independent mechanic. The dealer was not notified. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred to the federal safety agency hotline and no further assistance was provided. The approximate failure mileage was 65,000.
Driver's door switch failed. Continuously receive driver door ajar warning when the door is securely closed. Interior lights stay on for extended periods of time when vehicle is not moving or moving slow.
The driver side door ajar light will not go out. At first after closing the door several times the light would go out, now the door ajar light stays on.
Door ajar light keeps coming on. Ford fixed at around 38,000 miles now it has come back. I was told they would do the cheap fix and it would return and that has been the case now I am out of warranty. Ford this is a safety issue and should be a recall. If the dome light stays on at night or doors wont lock this is a huge liability. Also its sets off the alarm and drains my battery.
Door ajar light is on draining the battery causing 2nd time in three months ive changed the battery.
On 6-22-17 I purchased the ford edge from town and country toyota. Less than a week later the car computer indicator consistently began to denote door ajar. The car was taken back to the dealership where it remained for 4 days. On 7-13-2017 while driving on busy street in charlotte nc around 4:30 pm in the afternoon the ford edge computer system flashes that the oil pressure is low. Immediately after this information was placed on the car computer screen the breaks locked, the steering lock and the car stops while in transition with no warning and I am sitting underneath the green light in the middle of an intersection on the street.
Door ajar light remains on while the door is completely closed and seated. Ford states that the latch had to be replaced at a cost of $465. Multiple other professional opinions have stated that the latch is unnecessary and that there have been numerous complaints regarding the door ajar light remaining on after cleaning various parts, replacing parts, and spending large amounts of money on patch fixes. The light came on intermittently approximately one month ago and gradually stayed on as time progressed. Originally, I could close the open and close the door up to 3 times and the door ajar light would turn off. Over time the light would continually stay on. This began to drain the vehicle battery as well.
2013 ford edge , the door latch switch, not working properly, causing the door ajar light to stay on and also the inside lights, the door ajar alarm sounds , signaling that a door is open when they are clearly all closed, on one instance the battery was dead requiring me to get a jump start. Ford needs to recall, and fix this problem. This is an ongoing problem no matter if you are parked or driving down interstate 95
The door ajar warning continuously comes on even when the door is closed and locked. This causes the battery to drain and the alarm to go off at random times. The only way to deactivate is by slamming the door shut multiple times.
I have a front passenger side door ajar light that is on. It came on just after the warranty expired. As time went on, it caused my battery to go dead leaving my wife and daughter stranded. After replacing the battery I did some online research and found that this is unfortunately a very common problem that ford is unwilling to address. I also determined that I needed to remove the dome light fuse to disable the interior dome lights from staying on and causing another battery failure. Checking with the ford dealership, I found to repair the would cost me $385.00, and that the problem has no recall. This condition in my opinion is dangerous, not only does it cause the battery to eventually fail, but if you remove the dome light fuse, it causes the door locks not automatically lock, so you have to manually lock each door and the hatch, because when the key is in the ignition, the door locks won't lock. Also, you have no interior lightning at night when you open the doors, plus you lose the lighting ability on the steering wheel components. This is a definite safety issue that ford needs to step up and address. Everyone that I have spoken with that has an edge, has had one of these sensors problems on at least one or multiple doors. I have been told that ford is more than aware of the problem, but doesn't consider it recall worthy. I really thought more of ford motor company than this, but I guess I was wrong
Drivers "door ajar warning" dome lights stay on and alarm rings but the door is closed. Second replacement of door latch in 100,000 miles needed. Moving or stopped any road.
Door latch sensor indicated door opened (left rear), turning on cabin lights and startling driver. Had to make emergency stop to identify cause. Problem keeps repeating.
The door ajar light continues to stay on even when it is shut. This has happened for the front driver-side door and the back driver-side door. The front was fixed under warranty. I can not afford the back door to be fixed, and I shouldn't because this is an obvious defect! The vehicle is stationary and in motion when this is happening. I don't even open the door anymore as it takes about three days for the system to register that it is closed. But once opened, the light stays on!!
Drivers door ajar warning will not go off. Found out there is a problem with the latch and I replaced the latch. After researching this I found this is a prevalent problem that ford won't acknowledge.
The driver side door constantly shows as " door ajar" I have tried lubricating switch and blowing air across switch and it still stays on. I have tried closing door with force and it still registers as ajar. The problem is it constantly makes a noise while driving and the dome lights remain on after door is closed and I am afraid that it will drain my battery and I wont know for sure that the door isn't ajar and I will not be aware if is in reality ajar. This could bee a serious safety issue. This occurs when I get in the car and start the ignition, also occurs when I turn the car off and close and lock the car doors. There is nothing to take a picture of, it is just a micro switch malfunction. This has been occurring for the last year plus.
Driver door latch problem. The door shuts but the warning says that the door is still open and the cabin lights and exterior lights remain on. This drains the battery and makes it difficult to see when driving or backing up at night.
Left front door ajar warning light. Doors will not lock while driving. Repeating alarm. Dome light stays on. While driving.
When car is started and put in drive, "engine on" warning comes on, followed by, "driver door ajar" warning. Next message is to put car in park. Door is not ajar, but opening and slamming door solves the problem. Intermittently, the car will not lock or unlock without the key being used on the drivers side. Passenger door is unaffected.
The door ajar light light will come on while driving as there was not light on when one started the trip but comes on after driving a bit, and have to slam the door several times and also cause the interior lights to come on. Have to be careful as some times the light does not go off when car is parked. Feel it is a hazard to be driving and the door ajar light come on after driving a while in traffic
Door ajar sensors are faulty, causing unsafe conditions while driving, mostly at night tine..
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