2013 Ford Edge seats problems

Filed Apr 17, 2026 · Electrical, Seats · NJ · 1 injury

On Dec 11, 2025, the driver’s heated seat in my 2013 Ford Edge overheated within minutes of activation, causing first- and second-degree burns to the occupant. The vehicle was inspected on March 18, 2026 and escalated for management review, but the manufacturer failed to provide the promised follow-up by March 26, 2026, and the defect remains unresolved, posing an ongoing risk of injury. No problems prior to ever using the heated seats.

Filed Jan 20, 2021 · Seats · 81,000 miles · OK

Driver's seat began to rock back and forth with vehicle motion. Seat is power with memory. Dealer states that its a known issue with no recall or tsb. Quoted $1600 for replacement. Seat has now began to move forward under braking conditions, and aft under acceleration. This is an unsafe condition that could be a major contributing factor to an accident. Upon inspection of the seat track, the guide rails have began seperating and have become loose.

Filed Jan 19, 2020 · Seats · 60,000 miles · MI

Seat real ease for rear seats doesn't work. Reading forums multiple people have issue and the fix requires removing seats and replacing the cable on the release mechanism. Due to safety concerns I didn't want to remove and replace seat by myself.

Filed Oct 15, 2019 · Seats · 40,000 miles · VA

I drove for over 8 hours with the seat warmer on high and I literally burned my bottom. I ended up having to go to an urgent care a few days later where they prescribed antibiotics and a prescribed ointment. It had a bug blister which broke and now open wound. It is definitely a burn and now treating for wound care.

Filed Aug 27, 2019 · Seats · 115,000 miles · TX

Drivers seat rocks backwards about 5 inches upon acceleration and rocks forward when stopping. When it rocks backwards you feel as if the seat is going to go over backwards and you panic for a second before recovering. This is going to cause an accident. This is a common problem with ford edge driver seats.

Filed Aug 1, 2019 · Electrical, Seats · 129,000 miles · TX

Passenger door ajar light comes on when door is shut. The doors will not stay locked because of this. Unsafe to stop at light or parking as anyone can open the passenger door and get in. Driver side door ajar fixed under extended warranty yrs ago- same issue now again. Driver power seat rocks backwards when getting in or if solid stops- very unsafe as you are not in control of car when it's rocking- fearful that it will brake loose. Quote from dealer was $1600! I paid extra when buying car for leather and power seats- they should not break and should be covered by ford

Filed Jul 25, 2019 · Seats · 62,000 miles · SC

The driver's seat rocks when accelerating or braking, as if it has come loose. I have taken car to my mechanic to have it repaired, he says there is nothing loose for him to tighten. Has been doing this for the last several months.

Filed Mar 26, 2019 · Seats · 86,000 miles · NY

While braking the driver's seat rocks back and forth.

Filed Feb 24, 2019 · Seats · 75,000 miles · PA

Driver seat rocks back and forth when accelerating and braking. It has been doing this periodically for the past year. Seems to be a regular complaint for this vehicle but there is not a recall.

Filed Sep 27, 2018 · Seats · TX

The driver side seat is now rocking- forward when brakes are applied and backwards when gas is applied. The seat is no longer moving into all of the positions it is supposed to. This just started happening the last few days. It has not been taken to the dealer yet and online there are many complaints of the same issue- since the edge was first made all models are incurring this. If the seats break then that could be disastrous.