Power transfer unit failed. Cost to fix was $2,800.00. I brought it to the ford dealer a couple of times. After diagnosing it myself I asked them to check power transfer unit which was making a metallic sound. I did some research and found this is a very common and possibly dangerous and certainly costly condition with this car.
2013 Ford Edge transmission complaints
Page 3 of 6: complaints 41 to 70 of 160, newest first, as owners wrote them.
Had to have transmission replaced at 48,000 miles. I was driving down the road and all of a sudden it just shut off while driving. I was on a city street driving about 40 MPH. I had to call the local police department to have them come park behind the car because multiple people almost hit me while stranded in the middle of the road. Oil pressure light came on for a single split second then went off. Right after the transmission gave out and engine shut off as a way to protect the motor. I was almost hit by several people. I started the car again and it idled fine. As soon as I shifted into drive it shut off again. This could have gotten me and my gf seriously injured. Rear cross traffic warning signals go off when nothing is around. It happens all the time and is super annoying.
My car has been leaking oil for years, but no one could find a leak in our oil system. We were just told we have a cracked transfer case by the ford dealership.
At less than 69,000 miles, my 2013 ford edge developed a whine in the power train, noted by my independent mechanic. I own one vehicle and I live 13 miles from the ford dealership in coatesville where I purchased it new in 2013. The dealership diagnosed the problem as the power transfer unit and indicated it could fail at any time (causing a real safety issue). Reluctant to risk driving it any more than absolutely necessary, I had it replaced at a cost of $2,000. The dealer submitted a claim to ford to seek any financial help, since it had less than 69,000 miles. Claim was denied on the basis that it was beyond the 60,000 mile extended warranty threshold and that it had not been continually serviced by the dealership. At less than 9,000 beyond the warranty the ptu for this 2013 ford was clearly defective and it cries out for a recall.
Tl* the contact's aunt owns a 2013 ford edge. The contact stated while driving 20 MPH, the transmission warning light illuminated and the vehicle decelerated independently. The contact was able to park on the side of the road and turn off the ignition. The vehicle was restarted and the warning light was no longer displayed. The vehicle was taken to koons ford lincoln of annapolis located at 2540 riva rd, annapolis, md 21401, (410) 224-2100 however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of failure. The failure mileage was 131,995.
Driving up hill this vehicle loss power and the transmission disengaged in the middle of traffic I let the roll backward into a driveway shut the switch off waited about five minutes. I restarted put in gear and it drove as though it had no problem
Started noticing small drips of dark black liquid on driveway where vehicle was parked overnight. Further investigation revealed the drip was from the ptu/power takeoff unit. After some research, I discovered this is a very serious and common problem on this model vehicle because the lubricant cannot be changed nor does the manufacturer recommend any maintenance on the unit. Failure of the ptu is dangerous and will result in vehicle disablement. Therefore the only option is to replace the entire unit with a new one that ford has added a drain plug for lubricant changes at scheduled intervals. This repair will cost approximately $2000 plus loss of the use of vehicle.
While driving in town car lost power and limped along. Yellow/orange wrench light came on. Pulled over turned engine off then restarted, worked fine. Manual said power train loss of power. Three times it's happened and ford can't find code to determine problem. No confidence in car. If happened on highway at high speeds there probably would have been major accident
I've had several incidents now with my car, dying while I'm driving, a couple of times even when I was entertaining the freeway! When I accelerate, the car stalls and the dashboard light of a wrench. The car will restart just fine after I turn it off and start it all over again.
Tl* the contact owns a 2013 ford edge. The contact stated while driving 30 MPH, the vehicle decelerated with the powertrain malfunction indicator warning light illuminated. The contact stated that the failure recurred several times. The vehicle was towed to gabriel jordan ford located at (2400 us-59, livingston, tx 77351), where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 78,800.*dt
It started with a burnt oil smell that could be smelt inside the vehicle once in a while. Then little by little grinding noises started to be heard from underneath the vehicle after slowing down from a higher speed. The vehicle then started making a noise when steering and a rattling noise underneath the vehicle. Once in a while and then started bagging when I would go to accelerate. The noise is made from underneath the vehicle were intermittent sometimes they would do it and sometimes they would not and many times they got very loud. You could hear the noise while driving and more so while slowing down to a stop. All of a sudden the vehicle would bigger forward when giving a little gas. Was just may able to make it home before it was no longer drive-able. This is only a 6 1/2yr. Old vehicle with 76,000 miles. Appears to be major problem with transfer case, rear differential, and transmission.
The vehicle began emitting a smell intermittently, which was later determined to be gear oil from the transfer case. Eventually, the car began to make a grinding sound while steering and stopping until the transfer case blew up and destroyed the transmission. The transfer case and transmission were replaced, was told that this transfer case was an "issue" in these cars. After repair, the car began to make noises again, gear oil smells in the passenger cabin, and subsequently, the transfer case again blew up, filling the passenger cabin with smoke and disabling the vehicle on a major highway less than 100 miles after previous repair. Transfer case replaced again, was driven by the mechanic for 26 miles, and again blew up leaving the vehicle disabled. The true failure appears that the car is failing to switch from awd to fwd when it gets up to high speeds causing repeated failures to the entire system and disabling the car putting me and my family at risk each time. Ford is aware that this is an issue. The parts department has dozens of transfer cases and rear differentials available to continue replacing and they know that they are putting their customers at risk. My transfer cases failures happened on a city street (1st time) turning left, major highway @ 70mph going straight down a hill and coasting (2nd time), city street going straight (3rd time). This is a dangerous situation and needs to be resolved with on multiple awd vehicles that ford has made with this system.
This has happened on at least 6 occasions int he last week. Most recently I was traveling on a highway at approx. 50mph when the engine entered a default low power state and the check engine light illuminated. I was able to pull onto the shoulder and the car behind me was able to avoid a collision by slamming on their brakes. Additionally, the car consistently presents symptoms of rough idle, rough engine running at normal speeds, and a highly decreased fuel economy. After pulling the odbii codes and some research, this appears to be a known problem with the car's throttle body assembly. The odbii code is p2111.
Transmission completely failed at 36463 miles after my wife got home from a 6 mile trip. Car transmission failed to go in reverse and start vibrating violently when trying to put in a forward gear. Car was 6 years and a few months old. Dealer and ford would not back the transmission up because it was out of warranty,
Broken shifter cable. While parking my 2013 ford edge in my garage (house sits on a very big hill), my vehicle started rolling away from me. Attempting to get back in wasn't possible. My vehicle rolled down a very steep drive way and could have killed anyone in its way! After looking online I found that ford recalled 504,000 escape and fusion vehicles. I did not find where ford edge was mentioned. This needs to be made aware to the people who own ford edge! My life could have been destroyed forever if someone was killed or severely hurt! After talking to the mechanic who fixed my vehicle, he told me this incident wasn't my fault, that the shift cable was broke and the car started rolling on its own right at his shop. It was not possible to put the car in the park position. My vehicle door and fender were destroyed upon leaving my garage because I opened the door to try and get back in the vehicle. I had to jump out of the way or I would have been crushed between the door and my house.
Recently had my vehicle serviced for an ongoing door lock issue where ford extended warranty coverage. During the most recent service on 7 jan 2020, the service advisor also indicated and documented that the ptu (power transfer unit) is leaking from a vent and that indicates it needs to be replaced at approx $1,800.00. The vehicle as noted in their records and my odometer, had only 39,100 miles at this time. Per research on the web it appears this is a well known issue with the ford edge that ford is aware of and discontinued using that particular ptu. When questioned, the ford advisor at holman ford indicated he was not aware of any such issues nor that a different drive part was now being used by ford. Ford is not offering any form of compensation or credit or any recompense at this time.
Park light indication nit working when putting car in park. When shafting into park, the indicator on dash dies nit show p. It doesn't show any transmission setting. If I turn car off, an error appears saying to shift car into park. Drying first few months, I could toggle the shift putt on or wiggle the shuffle control and the light indicating park would appear thus allowing me to turn car off without alarm. It is becoming increasingly difficult to get the light to appear after placing the lever in park. At times, I must restart the car if I have turned ignition off , reshift and hope it recignuzes the park setting. Since the light is increasingly not lighting when in park, it's a guessing game when thrning car off. If it isn't recognuzed (although shift is in park) I cannot fully turn off car. Once recognized in park (with or without light), the car turns off as it should and seat moves back and no warnings occur. I have researched a bit, it is a known problem but ford wants hundreds if dollars to repair. I am not sure if car us in park or nit any longer
My 2013 ford edge randomly stalls doesn't matter if I'm turning going slow or straight and going fast. The wrench light will show up. I usually stop, shut it down and restart it. It's pretty frightening. I brought it to the repair shop and they said it might be the throttle bottle. Got that cleaned up which was to dirty and still stalling.
Car was making a loud humming noise while in motion.
Tl* the contact owns a 2013 ford edge. While driving 25 MPH, the contact heard an abnormal noise coming from the rear of the vehicle. There were no warning indicators illuminated. The contact inspected the vehicle and found an oil leak under the rear passenger side. Also, when parking the vehicle, it rolled forward when the emergency brake was not applied. The contact associated the failure with the federal safety agency campaign number: 14v393000 (power train). The contact called summit ford (located at 200 buffalo mountain dr, silverthorne, co 80497, (970) 262-9230) and informed them of the failure. The manufacturer was notified. The failure mileage was 100,000.
This car is horrible. Multiple safety issues! First, my axle needs to be redone. Clicking and popping with all turns. Secondly, the electronics are haywire, with the AC blowing hot on one side and cold on the other and not starting with brand new batteries. Third, the brake system... Had the booster go out. Ford replaced and upon the drive back, it failed even worse locking my engine, smoke fromthe brakes being locked up. I had to tow back on my expense and rent a car for days. The replaced the booster, but I still have even worsening brake issues. Ford told me I need a new ABS and master cylinder. It only did this after the 2 failed boosters... Now if I hit a bump or gravel while pressing the brakes, my brakes go out! I mean they fail! Luckily I haven't hit anyone yet. It's off and on but happens with no warning. The pedal goes all the way to the floor and there's the constant sound of hissing and air. I have contacted ford multiple times which is horrible and taken to the dealership where I leave with no problems until the next unexpected blow out on the brakes. All you have to do is google this model and there are tons and tons of reports of complaints for the same issue. Ford should stand by their products and fix to avoid injuries, death and lawsuits. I had no issues with my car until other than the initial brake booster failure, until my car was left with smoke all under my car from the second brake booster. I got one thing fixed only to have major problems after. How is that fair? Obviously ford didn't fix correctly and/or gave me bad equipment which burned my system up. Now I need to pay for my ABS to be fixed? Shame on ford! Very dangerous. Will never buy ford again. At least the foreign cars stand by their products. Buyers beware the edge is tainted.
Tl* the contact owns a 2013 ford edge. While driving approximately 45 MPH on an incline, the check engine warning indicator illuminated and the vehicle lost power. The contact stated that the vehicle started rolling backwards. The accelerator pedal was depressed; however, the vehicle kept rolling backwards. The brake pedal was depressed and stopped the vehicle. The gear shift selector was placed in the park position and the vehicle was turned off. After a while, the vehicle was restarted and vibrated abnormally. The vehicle was taken to parkway ford (located at 2104 peters creek pkwy, winston-salem, nc 27127, (877) 836-4271) to be diagnosed, but the mechanic was unable to retrieve a fault code or duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 116,000. The VIN was invalid.
My wife's 2013 ford edge looses power while driving. The accelerator stops working and the car stops functioning. This has happened many times. We have called whites ford in urbana ohio to check on recall. There are no recalls for this and the vehicle is very unsafe to drive. The edge has 67k miles on it. Has never been involved in any accident. Ford should address these issues. We only drive the vehicle when necessary due to us not knowing when it will just loose power.
Driving on county road, my vehicle suddenly stopped. Wrench symbol lit up on dash. The gas pedal had no effect but engine remained running.towed to a goodyear service station: they said they could not find a problem and the sensors showed no indication of a problem. On the way home it did the same thing. Turning the car off and removing the key, car starts back up. Took car to ford dealer. They too said they could not duplicate the problem. And that when I turn the engine off it clears the computer. They returned the car but charged $140. Same problem occurred two days later. Called ford from side of the road. They said their transmission guy was off until tuesday (this was friday afternoon). Drove about 8 miles and it happened again. It seems like the transmission disengages. I have read that many ford edge's have a problem with the etb but as far as I know there has been no recall.
My car will all of a sudden stop excels rating at high speeds. The rpms increase as the speeds decreases. The ford dealerships can not figure it out as it has to be doing it. It can happen 30 minutes into driving and then maybe 1.5 hours is, there is no consistency. It has happens for the past year. And now tracing for the past summer it is very anxious driving this car. I am not sure my car was cleared really with all the recalls.
Transmission jerking, shuddering, stalling, in motion. Seat belt get stock, camera sometimes works, and sometimes dont work.
Car would periodically shut down and I would be unable to accelerate. Would have to pull to side of road, shut engine off and restart car to be able to drive. Became worse and worse, researched online and discovered many other people were having same issues. Finally took car to mechanic, had to have throttle body replaced which cost $475.18 I do not understand why this is not a recall issue with ford when so many people are experiencing this issue.
I bought a used 2013 ford edge: sport trim, 3.7l awd with 84,000 miles on june 8th. Inspection was fine. I drove it home 1400 miles the next 2 days, and never drove it hard at all. It rained the whole way. Driving felt a bit odd at times, though I attributed that to my unfamiliarity with the new vehicle. Upon arriving home I had the oil changed and was informed that there was a major transmission leak. Upon my re-inspection, it was dripping at every stop, sometimes leaving 2-5" diameter puddles. I took it to the ford dealership where they diagnosed that transmission was fine, but the power transfer unit was leaking and the entire unit needed replacement. Cost of repair, $1800. Upon researching, the unit which claims to have a "lifetime fluid" of gear-oil has a serious design flaw in which the unit is not properly cooled, and the "lifetime fluid" breaks down due to heat, causing the unit to fail. This serious design flaw could have caused my trip through the rain to have resulted in a catastrophic failure that would have endangered my safety, the vehicle's performance in the rain, and the lives of others. This is not an isolated incident. I am now stuck unable to drive the vehicle because I can't afford the $1800 repair, and driving the vehicle in this condition is dangerous. This part needs to be recalled asap, and ford needs to take responsibility for this defective part before someone gets killed.
I found spots of fluid on my garage floor and in my driveway that was leaking from my car. Ford dealer informed me this fluid is leaking from transmission ptu.
2013 edge with 53,000 miles - 3-4 months out of the power train warranty. Experienced intermittent noises when vehicle is cold (I.e. Grinding noise, engine running irregular, and faint humming at engine/transmission). This only happened approximately 3-4 times total with many days in between while the vehicle is moving. Very slight at first and progressed and became little more pronounced. When I would stop, the engine was calm and still. I would wonder if it was even still running. It took the dealership over a week to diagnose because it was intermittent and the mechanic had to continue to drive it before it happened again. Finally, formally diagnosed 5/22/19 as a failed ptu. No fluid leaks and all seals intact. Very little price break on labor and/or parts. The dealership refers you to corporate ford for any part and/or warranty complaints. Since there was no core charge, I did request that the failed part be returned after replacement. Without intervention to force ford to acknowledge that there is problem, this part will continue to be produced and installed on vehicles. Lastly, with the foreknowledge mentioned above about this vehicles' ptu issues. I would certainly hesitate to buy any ford edge or flex because of this substandard part that should be recalled for consumer safety reasons. Keep in mind that the fix is only to put this same poorly designed replacement part back on the vehicle - only to wait for it to possibly fail again.
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