The contact owns a 2013 Ford Edge. The contact stated while driving approximately 40 MPH, there was a smell of burned rubber, and upon inspection, the contact noticed fire coming from the rear windshield wiper. The contact pulled over and fire marshals extinguished the fire. A police report was not taken and no one was injured. The vehicle was towed to a local dealer and was awaiting diagnosis. The manufacturer was informed of failure and told the contact to call the federal safety agency. The failure mileage was 188,013.
2013 Ford Edge visibility complaints
Page 2 of 2: complaints 11 to 40 of 40, newest first, as owners wrote them.
Light keeps coming on while driving, saying left passenger door is not closed. Shortly after that started the wipers started coming on by themselves once the car is started. We do not have automatic wipers. While looking online to try to figure out why this was happening, discovered many other people had the same problem on this year, make & model. There should be a recall on this since there are so many!
My 2013 ford edge has been having issues with the driver's door latch sensor. The sensor does not work properly and the vehicle computer is constantly thinking that my door is ajar. It illuminates the interior lights causing distractions and safety issues for me trying to drive and other drivers around me, especially since I work 3rd shift and do a lot of nighttime driving. It has drained my battery numerous times due to it setting my alarm off intermittently because it all of the sudden thinks my door is open when I have it parked. I have read so many complaints of this issue. This should have been a recall by ford years ago as this is a safety hazard. Ford sent a letter out stating that they would do a one-time courtesy fix for people having this problem, however, they listed requirements for mileage and age of vehicle that you had to meet to have them fix it. So even though I have owned this car since 35,000 miles, they told me that I didn't qualify. Ford is not going to step up on their own and be responsible about this, they need it to be forced on them to do so.
Cars door says it's open while driving even when it's closed completely. Also wipers don't swipe up and down
While driving on hwy 2 in wenatchee, wa at 5pm on october 2, 2019 my sunroof exploded. The sunroof was closed at the time. There were no overpasses or cars near me when this happened. The weather was partly cloudy and around 72 degrees. I was driving approximately 60 MPH.
No set time the brakes fails. Goes to the floor instead of stopping and it doesn't matter what rate of speed you're traveling. Even after thinking ford fixed it I almost got into an accident because the brakes failed. Ford fixed it by doing a flush, cost charged me a lot of money for nothing or they don't know what they're doing.
My wipers constantly swipe
The rear wiper stays on even though the switch is in off position. It happens while the vehicle is in motion and while stationary.
Rear door sensor will not go off, results in dome light staying on running battery down. Wipers will not shut off
The windshield wipers on my ford edge stay on at all times when the vehicle is turned on. This caused my windshield wiper to fly off and break. This is a safety hazard and very disturbing while driving. I had to put a towel on the metal part to go back home to keep the metal from scraping and ruining my windshield.
The wipers randomlyturn on when switch is in off position
Driving on interstate highway at 70 miles per hour on straight level and smooth section of highway when a sudden loud explosion occurred, and glass could be heard falling. Driver stopped to assess damage. Glass had shattered around the perimeter of the stationary portion of the panoramic sunroof. There was no flying road debris at the time of the incident. There was no apparent evidence of impact. This appears to be either a problem with the manufacturing of the glass or the way in which it is attached to the vehicle. Temperature was near freezing and warming.
Tl* the contact owns a 2013 ford edge. After the vehicle was refueled, the contact discovered that fuel was leaking without warning. The vehicle was taken to a dealer where it was diagnosed that the fuel filler pipe needed to be replaced. The vehicle was repaired. In addition, when the vehicle was shut off, the instrument panel remained illuminated and caused the battery to become inoperable. The vehicle was taken to the dealer on two separate occasions where it was diagnosed that the door ajar switch needed to be cleaned and replaced. The vehicle was repaired. The contact also mentioned that the heating system failed to operate without warning. The vehicle was taken back to the dealer where it was diagnosed that the heating system needed to be reprogrammed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 29,338.
Door latch malfunction. Door is properly closed but sensor doesn't communicate to computer. Dome lights stays on, door ajar warning- drains battery when not being driven. Doors will not lock/stay locked when vehicle is in motion. Poor visibility when reversing in the dark as dome light stays on and reflects on windows. Online research shows this is a very common problem with this vehicle- it is a safety issue that the doors will not stay locked when the car is in motion
The door adjar stays on while driving leaving light dome on causing visibility problems at night. When I get home I always have a hard time closing my door for the light dome to turn off. My battery already died had to buy a new battery and the car was purchased brand new in 2013! A battery should not die that soon! All because this door adjar. Please have this recalled. Also. I had this problem fixed for a minute when I took the car to get checked at ford when it was still in warranty! They fixed it for the time being but it started to happen again. And my warranty is over!
The door ajar switch is not working correctly, my interior and exterior lights stay on after I lock the doors, the door ajar chime rings the whole time I'm driving. This impedes visibility, attention, and could have adverse safety consequences.
Door ajar light stays on even when door is closed. This keeps dome lights on and side mirror lights along with the doors not locking which is a secure/safety issue. Also the fact that the dome light can blind the driver at night and this runs the battery down. Ford dealerships say its a known defect for new and used vehicles and I opened up a case with ford and they refuse to offset the costs to fix it. They just say keep your receipt in case they ever do a recall. There is a petition on line because it affects so many people. Ford needs to address this to avoid lawsuits! Its a burden to consumers because the cost to fix is over $500 at a dealership. This happens when stationary and in motion. My wife and baby almost ran off the road because the light won't go off at night and blinds her view. Plus it has left her stranded at work with a dead battery. See link for details. Https://www.youtube.com/watch?v=8rlmgeehq38
Door ajar drivers side will not go off, lights remain on, unable to get them off. Inability to lock doors, dome light remains on causing night driving hazard, false door ajar prevents driver from knowing real door ajar situation
2013 ford edge with 30,000 miles on it. Door ajar alarm and light come on after vehicle is underway. Overhead lights come on blinding driver at night. Lights and switch remain on despite repeated attempts to slam door while driving. Smell of gasoline while idling indicates fuel leaking from system posing fire hazard. Defective parts create dangerous situation for driver and passengers.
Tl* the contact owns a 2013 ford edge. While driving approximately 60 MPH, the defroster became inoperable. The failure recurred on one occasion. The vehicle was taken to a dealer where it was diagnosed that the air conditioner module had to be reprogrammed. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 42,000.
Door ajar light comes on when door is obviously closed. It can take up to 10-15 slams to get the light to go off. Annoying alert tone goes off until it's closed and dome light stays on. Also, car will not lock if door does not register as closed. This problem has persisted for over a year, but oddly goes away during the winter months. Just now, my windsheild wipers won't turn off. I don't know if these issues are related, but it all seems electrical in nature.
Rear windshield shattered completely for no reason. There was no apparent external factor involved.
Back half of the vista roof exploded in all four corners. There are some cracks in the middle of the glass, but the corners are blown out; especially towards the rear. The roof inside the car looks like it was suctioned up. I was driving and heard a very loud pop. When I stopped to and checked the roof I found the broken glass. The car is like new and there had been no prior incidents or damage to it. I take very good care of the car. There was no impact when this happened; I was just driving down the road on a hot summer day. Ford claims they are not responsible. There is no explanation as to how this could happen other than a defect in the glass or installation of it. I have read about several other ford edge owners that this has happened to.
Purchased my 2013 ford edge in august 2013. Car has 9300 miles on it. Last night the car was parked outside for 90 minutes. When we got back to the car, we noticed the back window was shattered. The window did not look like anything had hit it. The window shattered outward. If something had it the window, the window would have shattered inward into the car. When we left the car the outside temp was 77 when we got back to the car 90 minutes later, the outside temp was 70. So as near as we can figure out the window just shattered on its own.
Rear window completely smashed without any sort of impact.
Tl* the contact owns a 2013 ford edge limited. The contact stated that the rubber seal for the vista sun roof was defective and as a result, failed to close completely. The contact mentioned that due to the failure water leak in causing water damage on the passenger side. The carpet and both front and rear passenger leather seats were severely damaged by water. The manufacturer was contacted. The vehicle was taken to the dealer. The technician diagnosed that the sun roof track needed to be replaced. However, after further inspection the technician determined that the sun roof track did not need to be replaced. The vehicle was not repaired. The failure mileage 78 miles and the current mileage was 2,000.
Tl* the contact owns a 2013 ford edge. The contact stated that while driving approximately 40 MPH, the air recirculation would independently shut off after five minutes of use. The failure caused inflammation of the contact's asthmatic symptoms. The vehicle was taken to a dealer, who informed the contact that was the way the manufacturer programmed the air recirculation system. The vehicle was not repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 6,000. Updated 02/25/14
On 10/21/13 at 6:30 am I was driving on my daily route to work along interstate route 95-south. As I was driving over the high level bridge in portsmouth, nh, I heard a very loud bang. The vehicle had not struck any object, nor had any object struck the vehicle. I looked up and saw that the entire moonroof had completely shattered in place. I immediately pulled off the next exit. When I exited the vehicle and inspected its exterior, I confirmed that there was no indication that anything had hit my car. There was no sign of any object having struck the moon roof. There were no localized impact cracks or puncture holes anywhere, yet, a strip along all four edges of the moon roof had separated, while the center area stayed intact, but was completely shattered. I brought my car to the portsmouth, nh ford dealership and the service manager looked at my vehicle's moon roof and agreed that the damage did not appear to be caused by something hitting my car. Fmc has documentation of his statement. Sm took pictures of the moon roof and submitted a to fmc. Fmc immediately denied the request for replacement. In the meantime, the service manager escalated the request because he felt very strongly that this was not a result of something hitting my moon roof. The request was once again denied. Mr.xxx has continued to make calls on my behalf this week to fmc, asking how anyone can make a determination without sending someone to inspect the moon roof firsthand. He was repeatedly told for three days that ford was working on coming up with a resolution. On 10/23/13 ford called and offered to pay for half the replacement cost of the moon roof. Due to the lack of service from ford motor company, I had to submit a claim through my personal car insurance.
A crack developed in the lower left corner of the windshield (could have been started by a rock strike). Every time the defrosters were run (it was very cold weather), the crack would spread. It spread all the way to the opposite right corner in less than a week.
Tl* the contact owns a 2013 ford edge. The contact stated while driving approximately 50 MPH the chrome on the steering wheel was blinded the driver and passengers vision. The vehicle was taken to a dealer who recommended she tint the windows. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 2,000.
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