Our vehicle was making very loud noises and the cooling fan kept running. We took the car to the Ford Dealership as it has some recalls that needed to be fixed and we needed some general maintenance performed. The dealer let us know that the water pump had a crack and needed to be repaired immediately. I looked online and it appears that this is a known issues with Ford vehicles. This was a very costly repair because they had to take out the engine to be able to reach the water pump. We were advised that if this was not repaired the leak could reach the engine and cause total failure. This amounted to $3166.71 for labor and parts. https://topclassactions.com/lawsuit-settlements/lawsuit-news/ford-class-action-lawsuit-and-settlement-news/ford-class-action-alleges-vehicles-contain-defective-water-pumps/
2015 Ford Edge engine complaints
Page 4 of 8: complaints 71 to 100 of 214, newest first, as owners wrote them.
I own a 2015 sport edge that got serviced from the dealership at the beginning of the year 2023 for a rattling noice, loss of power, and a shut off problem while been operated on the highway. Expenses where paid out of pocket twice for the same reasons but now in July 2023 I received a recall letter 22N12 about this problem and after getting another diagnosis from the dealership I've been advised that a new engine is needed and that ford will not cover any expenses even after the recall 22N12 stating that the problems I'm having with my car are the same diagnosis the dealership gave me months ago but now this recall for some reason is not available even thou is was a manufacturer issue. Thanks but this issue put my family at risk multiple times while operating the vehicle after a recall was created and never fixed by ford.
The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, an overheat message was displayed. The contact pulled over to the side of the road. Upon inspection, the contact noticed that the coolant reservoir was empty. The contact added more coolant and restarted the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 70,000.
The contact owns a 2015 Ford Edge. The contact stated while driving at highway speeds, the engine temperature gauge indicated that the engine was overheating with the check engine warning light illuminated. After adding coolant there was white smoke coming from the exhaust tips. The vehicle was taken to the local dealer who diagnosed that the coolant had leaked into cylinder #1. The contact was informed that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 114,000.
The contact owns a 2015 Ford Edge. The contact stated that when she started the vehicle, she heard an abnormal sound and the check engine light illuminated. The contact was able to drive the vehicle. The vehicle was taken to the dealer and diagnosed with coolant intrusion into the cylinders. The contact was informed that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,157.
The contact owns a 2015 Ford Edge. The contact stated that an excessive amount of coolant was leaking from the engine. The vehicle was taken to an independent mechanic where the mechanic discovered a white, milky residue on the oil cap. A code reader was used which determined that coolant had leaked into cylinder #3. The contact was informed that the head gasket needed to be replaced. The mechanic notified the dealer and was informed that there were no recalls on the vehicle. The contact called the dealer who claimed to have no knowledge or record of a conversation about the vehicle. The manufacturer was then notified of the failure, and the contact was referred to the federal safety agency Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 130,000.
I received a Customer Satisfaction Program Notice in June 2023 #22N12 regarding the flex plate, transmission fluid pump and torque converter but the 100% coverage ended on 2/28/23. I was told by Ford on 7/3/23 that I should have received the notification in September 2022 but I did not. The representative told me that others have reported same problem in the last week or so. The Complaint number given to me by Ford is CAS43676484. I also submitted another complaint with number 11530072. I am unable to pay for this repair due to being on SS Disability since 2017 and also becoming a widow on 2/12/22. Please contact me with any available assistance with these issues which I was not properly notified of and am suffering hardship due to problems known by Ford with my vehicle I purchased in good faith.
My car overheated due to a problem with the ECOBOOST engine known by Ford where coolant leaked into the 4th cylinder of my engine. My mechanic used a product called Blue Devil which somewhat improved the leak but has recommended that my engine be replaced however I do not have the resources due to my disability which I am drawing disability benefits from Social Security since 2017 and also being widowed in February 2022.
The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, she smelled a burning odor inside the cabin of the vehicle. After pulling over to visually inspect the engine compartment, she observed black smoke coming from the engine. Upon restarting the vehicle and shifting into drive, the contact stated that the transmission failed to shift out of neutral, and the vehicle rolled backward before going into the intended gear. The vehicle was taken to the dealer, who determined that the oil pan needed to be resealed and the gaskets needed to be replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was 90,000.
The contact owns a 2015 Ford Edge. The contact stated that the vehicle was consuming an abnormal amount of coolant. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that there was coolant leaking into the engine. Additionally, one cylinder needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was instructed to call the federal safety agency Hotline for assistance. The failure mileage was approximately 94,880.
Cracked Flexplate, that keeps happening. Replaced in Sept 2020, before the bulletin from Ford was sent to owners. So the replacement was the same faulty flexplute as stated in the bulletin. Soon March of 2023, when the flexplate cracked again, of course I was denied any assist, because I was out of the warranty by 3 weeks! As well, as out of mileage for a 50% assist.
The oil pan is made of plastic and is known to warp and leak. I have had 3 oil pans on the car since I purchased it February 2018. This poses a risk because oil is spilled onto the ground creating an environmental and slip hazard. The issue has been verified by two different Ford dealers in my area. They both have replaced the oil pan for me and stated that it would probably leak again. Since the last replacement, it has began leaking and I have not bothers to pay for it again because I have been hoping that it would become a recall. It is a known issue among the online forums surrounding this car. No warning lights indicated unless the oil level gets too low.
The contact owns a 2015 Ford Edge. The contact stated that upon starting the vehicle or while the vehicle was idling, the engine started to sputter, and the check engine warning light illuminated. The contact stated that while driving at undisclosed speeds, there was a misfire in the engine. The vehicle was taken to an independent mechanic where it was diagnosed that cylinder #3 and #4 were misfiring and the spark plugs needed to be replaced. The vehicle was repaired; however, the failure recurred the following day with the check engine warning light illuminated. The vehicle was then taken back to the independent mechanic where a borescope test was performed, and it was diagnosed and determined that the reservoir was consuming an excessive amount of coolant. Additionally, there was a crack in the engine and that the engine needed to be replaced. The dealer and the manufacturer were notified of the failure and the contact was informed that the vehicle was out of warranty and no further assistance was provided. The failure mileage was approximately 74,000.
Water pump has died. Seems like a frequent issue with this engine as per research and seeing many class action lawsuits
The car's ENTIRE ENGINE needed to be replaced due to coolant intrusion in cylinder three - at a cost of $7,000 - through no fault of mine. The car had had absolutely no problems up until this time, and the prescribed regular maintenance was preformed religiously. When "Googling" Ford Edge coolant intrusion, I found that numerous Ford owners with 4-cylinder turbo engines have had to have their entire engines replaced due to this apparently well-know problem. Some with less than 50k miles. I was also told by the dealership service department, that the engines have not been redesigned, so that this new $7k engine, may well develop the same problem! I am forced to pay the $7,000 repair bill, otherwise it would have no trade-in or sale value, and would just be a very large lawn ornament. This is an insanely expensive repair bill for owners, for a design flaw that apparently Ford knows well about. Please help! Thank you.
Engine check has been on for the last month. Prior to that the light was on with an error code P1450 stating I need to replace the Evan vap canister, which was done yet the light after only a day came back on. Now the engine check light is stating P0456 and anytime I go to fill up the car turns off and needs to be jump started.
Vehicle is at 72,511 miles and suddenly started to misfire in idle. The vehicle is displaying coolant intrusion and I have video proof of coolant dripping into the 4th cylinder while running a pressure test on the coolant system and using a borescope. There is no maintenance that could have been done to prevent this issue as it is a clear design flaw. Based on TSB: 19-2208 the only repair is an engine block replacement. This car is now at risk to overheat, fail on a busy free way, and needs a repair that is too expensive for a customer to take on due to Ford’s poor design. Someone should not have to be seriously injured or be killed in order for this recall to be issued. People deserve better and this is very unethical to not recall the engine. Please require Ford to recall this vehicle’s engine.
The engine runs rough condition, Check Engine Light will illuminate and white exhaust smoke coming out from the tail pipe. It exibits a high consumption of coolant. Possible cause is due to coolant intrusion into the cylinder which triggers a misfire. Driving it into the free is very dangerous if you car will stall in the middle and could cause an accident.
Been mis fire codes and air leak codes. now dealer say coolant get to cyclinders , need new engine. seems there is class action law suit filed for this issue
The contact owns a 2015 Ford Edge. The contact stated that the vehicle was taken to the local dealer to be repaired under the federal safety agency Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) and 22V413000 (Power Train) and was informed that the check engine warning light was illuminated. The contact stated that the check engine warning light was not illuminated before the vehicle was taken to the dealer. The dealer stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 115,000.
The contact owns a 2015 Ford Edge. The contact stated that upon start of the vehicle, the engine started to sputter with the check engine warning light illuminated. The contact took the vehicle to a dealer where the vehicle was placed on a code reader; the code reader discovered that coolant had leaked into the engine pistons which damaged the engine long block. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.
The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that coolant was leaking into cylinder #1, causing damage to the spark plugs. The mechanic replaced the spark plugs; however, the failure recurred. The vehicle was taken back to the independent mechanic, who diagnosed that the engine misfired due to coolant leaking into cylinder #2, the engine block, and the engine oil, causing damage to the spark plugs again. The vehicle was then taken to the dealer, where it was diagnosed that there was sludge in the engine oil and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 80,000.
Currently my 2015 Ford Edge 2.0 Eco boost has a blown motor. This is due to an issue that Ford currently knows about. However ford has only done a recall on the 1.5 Eco boost. June 9th 2022 Ford put out to dealerships a Technical Service Bulletin stating there is a known issue with the motor. Coolent can leak into the motors causes them to blow, misfire, and potentially catch on fire. I feel that this is a huge safety issue as well as cost to the consumers. I have attached below the TSB from ford stating they know of the issue and the current recall in the 1.5 eco boost motors.
The contact owns a 2015 Ford Edge. The contact stated that after having routine maintenance performed on her vehicle at a dealer, the engine started to rumble. The next day, the check engine warning light illuminated, and the vehicle was taken back to the dealer. The dealer diagnosed the vehicle with engine failure as a result of coolant that had leaked into cylinder #1. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle and that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was 83,000.
The contact owns a 2015 Ford Edge. The contact stated that the check engine warning light illuminated, and a message of cylinder #2 misfire was displayed. The contact took the vehicle to a certified mechanic who stated that coolant was leaking into the cylinder causing the misfire. The contact was informed that the failure was not covered under the warranty. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 147,410.
Water pump failed. This has been confirmed by an independent service center. Found this issues as the car leaked entire reseviour of coolant. Fortunately this was found while the car was parked. However the issue makes the car immediate undriveable to prevent further damage and has to be towed. Were it not found while parked, the engine would have completely shut down in motion. Approximately a $2,500 repair as it currenlty sits.
My car all of a sudden started making a very loud clanging noise on start up. I took to Ford Dealer in Devine. Service said it sounded like a belt, but no one could actually look at it since they were backed up for 3 weeks. I spoke to [XXX] there. My husband took two different mechanics and they both said fly wheel. We told them to fix. When mechanic got in there to change he said that the flywheel was cracked in 4 places. It has almost ready to completely fall apart. He said that was not normal for a flywheel to do that. After doing some reach we found out that this happened to many Ford Edges (different years) and the short block is the problem. This could have ended very badly if flywheel would have went to pieces while driving. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2015 Ford Edge. The contact stated while driving 35-40 MPH, the coolant warning light was illuminated. The contact was able to continue driving. The vehicle was taken to a local Pep Boys Auto Parts and the coolant reservoir was refilled. However, the failure reoccurred while driving with a message was displayed indicating that the engine power was reduced to prevent a failure. The vehicle was taken to the dealer where it was diagnosed that cylinder #3 was misfiring; and the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failure and advised the contact that they could not assist as the vehicle was out of warranty. The failure mileage was approximately 134,000.
I had my engine light come on several months ago. Driving down the highway, my car went from 55 to 20 mph and that’s all the faster I could get it to accelerate.Took to a mechanic and hooked it up to his reader and showed it was an engine misfire. Oil and fluids have been changed on time every year. The car has less than 60,000 miles on it. Lost heat and here there was very low coolant. Replenished the coolant and the next day was gone. Took back to mechanic and there was no external leak. Upon further inspections, it was determined that the coolant is leaking into the engine and only solution is a complete engine replacement. This is a huge safety issue. I am so thankful that I was driving on the highway with no traffic that day or it could have been a lot worse. Please make this issue into an immediate recall for the safety of all us drivers with these vehicles.
The contact owns a 2015 Ford Edge. The contact stated that after refueling, the vehicle hesitated to start and stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who retrieved codes P456 and P1540. The mechanic stated that the failure was caused by the purge valve assembly. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.
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