The coolant system leaked into the engine causing over heating while driving on the interstate causing the engine to stop running while passing a having to pull to the side of the road while cars were dodging me and I was almost rear-ended by a semi-truck. We took it to a independent service center and it was confirmed. This car was sold to me by a Martinez Auto Sales person names Luis Ramirez. He told me the car was in good condition. I got 30 miles off the lot before the occurrence. I took the car to a independent service center and have later found that the car was confirmed to have this issue by Team Ford in Dennison IA on August 15th 2024. My incident took place on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2018 Ford Edge engine complaints
Page 7 of 22: complaints 161 to 190 of 615, newest first, as owners wrote them.
The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light was displayed on the instrument panel. The vehicle was taken to an independent mechanic and the contact was informed that there was coolant intrusion into cylinder #2. The contact was referred to the federal safety agency Hotline for assistance. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 77,500.
The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light was illuminated, and there was white smoke coming out of the exhaust pipe. The contact stated that upon accelerating from a complete stop, the vehicle shuddered. The contact stated that upon diagnosing the vehicle, the contact determined that there was coolant intrusion in the engine. An unknown local dealer was contacted but the vehicle was not diagnosed or repaired. The contact was advised that the VIN was not included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.
My check engine light came on. Took it to my mechanic. Had a misfire on cylinder 1. Replaced coil and spark plugs. Check engine light came back on. Replace coil again. Check engine light came back on. Engine now needs replaced because of a coolant intrusion issue. Ford is aware and has posted a TSB 19-2346, but will not assist with it getting replaced.
The contact owns a 2018 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that there was coolant inside cylinder #2. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 56,016.
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an abnormal coolant odor inside the vehicle, with the check engine warning light illuminated. The contact stated that the vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed the vehicle with coolant intrusion into the cylinders and advised the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 64,300.
2.0L Ecoboost Engine. At 58,000 miles coolant leaking into cylinder. Creating fumes and dangerous possible engine failure situations. Service department at Ford Dealer has diagnosed and confirmed the problem with engine rebuild/replacement. The recommended solution at $12,000 in repairs. Vehicle in past warranty period.
The 2018 Ford Edge I currently own and according to my research, there have been several class action suits that have been filed due to the customer experiencing "coolant intrusion" into the engine rendering the vehicle useless without repair. My vehicle only has 50,000 miles on it and needs $6-7,000.00 worth of repairs to correct the problem. The current resale value without this issue is $10-13,000.00 but is now worth basically scrap. Cases that have been filed are Case [XXX] [XXX] et al. v. Ford Motor Co. in the United States District Court Eastern District of California. According to this case it states, "It pertains to 2013-2019 Ford Escape, 2013-2019 Ford Fusion, 2015-2018 Ford Edge, 2016-2019 Lincoln MKC, and 2016-2019 Lincoln MKZ models equipped with the 1.5L, 1.6L, and 2.0L EcoBoost engines, specifically, citing coolant intrusion as its chief focus." There are similar cases filed in U.S. District Court for the District of Delaware, as well as another in the Ontario Court of Justice in Canada. My vehicle exhibits nearly all of the issues common with coolant intrusion which can be Overheating, Coolant consumption issues, Engine misfire, Engine damage, and Engine fire Smoke coming from exhaust pipes. According to the current cases and complaints the models experiencing this issue are 2013-2019 Ford Escape, 2013-2019 Ford Fusion, 2015-2018 Ford Edge, 2017-2019 Lincoln MKC, 2017-2019 Lincoln MKZ. I respectfully ask that you hold Ford accountable for this issue as it has placed undue financial burden on the consumer. I attempted to contact Ford and they said no issues such relating to coolant intrusion exist for my 2018 Ford Edge with that VIN number but cannot explain why a well maintained vehicle with 50,000 miles is no longer operable. This puts millions of consumers on the road at risk should that engine fail while being operated on the road. A case has been filed with Ford it is CASE NUMBER [XXX]. The dealer is Ken Pollock Ford Berwick PA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F
Presence of coolant in engine cylinders
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle stalled with an abnormally loud sound coming from the engine compartment, with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 121,340.
Coolant Intrusion in Cylinder 3; Engine Liight remains on after Engine Tune Up w/ 48.2K Miles. Rough idle, White tail pipe vapor on cold start, Code P0303,. Cylinder 3 Misfire are symptoms. 4) Plugs, Air Filter, Cylinder 3 Ignition Coil Pack replaced, Fuel System cleaner added to 2) fuel refills. Car Battery replaced. Engine Light returned after battery replacement. Symptoms Resembles Ford TSB 19-2346, dated 12/19/2019
I brought in my vehicle for regular service (I.e., oil change) on June 2nd and all was well though i did get my rear brakes done. By June 19th, my check engine light came in and when I brought in my vehicle later that same morning, I was informed coolant had leaked into the engine, now requiring an entire engine replacement which I was told would cost 8500. I have since learned this is a fairly common issue is this model ford edge with eco boost engines and am appalled ford has not issued a recall for this defect.
Latent defect in the engine, allowing coolant into cylinder 3 Car could potentially caused by ignition system faults or fuel delivery issues and also rough idle. Mechanic checked the code on the car and the cylinder 3, confirmed the automobile would need a new engine P0303 code- Cylinder 3 misfire that is created from a faulty engineering design
The check engine light came on, and I brought it to a Ford dealership. They confirmed that it has coolant intrusion into the cylinders and needs a new engine. They also informed me that my year, make, model and engine were recalled by Ford for this issue, but for some reason my VIN doesn't fall under it. Ford agreed to pay 40% of the cost which leaves me with a bill for $4,958.23 for a vehicle which should be covered under the recall. This should be covered under the recall. I was told to file a complaint with you. Apparently this is a safety issue that can cause the vehicle to suddenly shut off and cause a fire. The issue Any help would be great.
The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the engine was misfiring, and there was white smoke coming out of the exhaust pipe. The vehicle was taken to AutoZone, then to an independent mechanic, where it was diagnosed and determined that there was a misfire in cylinder #1. The mechanic replaced the spark plugs and ignition coils; however, the failure recurred. The check engine warning light was illuminated. The vehicle was taken back to the independent mechanic, where two temperature sensors were replaced; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #1. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact related to the failure to TSB Number: 19-2346. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 64,000.
Ford’s 2.0L EcoBoost engine failed on our on a 2018 Edge. The vehicle and engine are available for inspection. The engine suffered a catastrophic failure and must be replaced per Technical Service Bulletin (TSB) 19-2346. Ford issued TSB 19-2346 on coolant loss/need for engine replacement in 2019. They had a class action lawsuit in 2012 on EcoBoost engines allowing coolant in cylinders. Ford had a chronic problem with these engines for years but kept selling them. There is a recall for some 2015-2018 Edges and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engines. I’m not sure why my 2018 Edge is not part of the recall, since the engine has failed per TSB 19-2346. The problem was diagnosed by a certified mechanic, diagnosis attached. I filed a case (#[XXX]) with Ford Customer Service, who denied any responsibility because my extended powertrain warranty (which I believe lasted until 100,000 miles) expired 3 months before the engine failure was diagnosed. I also wrote a letter (attached) to Ford Consumer Affairs, which remains unanswered. A check engine light appeared just days after Ford performed a routine 60,000 mile service. Ford reported no problems and did not indicate that our vehicle was at risk under of TSB 19-2346, even though this TSB and problems with the 2018 Ford Edge have been known about by Ford since at least 2019 when the TSB was issued. In addition to the check engine light, we started losing/and replacing small amounts of coolant, which we attributed to a hose leak. A few months later, a certified mechanic then diagnosed the problem as TSB 19-2346. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Ford Edge. The contact stated while driving 55MPH, the check engine warning light illuminated. The message "Engine Hot" was displayed. The contact pulled over to the right side of the roadway, turned off the vehicle, and after three hours, the contact added coolant to the coolant reservoir and restarted the vehicle. A dealer was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the federal safety agency Hotline for assistance. The contact related the failure to TECHNICAL SERVICE BULLETIN: 22-2229 (Eco boost 2.0L Engine Failures), and the contact related the failure to the TSB. The failure mileage was 69,897.
The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the engine was idling rough. The check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,432.
2.0 ecoboost engine has a known flaw that causes the engine block to crack & introduce coolant into the cylinders. This is known to typically occur between 60 & 70,000 miles. It at the very least causes a misfire; at the most extreme it allows coolant into the oil & can cause engine lockup. Ford knows this is an issue & redesigned the engine in 2020. Our car developed this issue at 65k miles & Ford left us with a $9500 bill 1 month after warranty expired for a new engine
I have had my vehicle in for regular service since I purchased it. It has had two transmissions, one to repair a prior repair and now I am told that the engine needs to be replaced. Ford has a TSB for this issue, as it is a known fault with the engine. According to the dealer this is TECHNICAL SERVICE BULLETIN 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL 22-2229 This affects the following vehicles 2015-2018 Ford Edge 2017-2019 Ford Escape Built on or before 16-May-2019 2017-2019 Ford Fusion Built on or before 8-Apr-2019 2017-2019 Lincoln MKC Built on or before 18-Apr-2019 2017-2019 Lincoln MKZ Built on or before 8-Apr-2019 This repair is estimated at $8,800. This after a $5,000 dollar repair on the Transmission and five weeks of being out of service. When one purchases a vehicle it should not lose two transmissions and an engine in less than 100,000 miles of service
The contact owns a 2018 Ford Edge. The contact stated that the vehicle was taken to a local dealer to have the air conditioning inspected, and the contact was informed that the coolant reservoir was cracked and needed to be replaced. The coolant reservoir was replaced. The contact stated that several days later, while attempting to start the vehicle, there was an abnormal amount of black smoke coming from the vehicle with the check engine warning light illuminated. The vehicle was taken back to the dealer to be diagnosed, and the contact was informed that, due to coolant intrusion into the engine, the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,411.
The contact's wife owns a 2018 Ford Edge. The contact stated that while the vehicle was idling, there was smoke coming out of the exhaust pipe. The contact stated that while driving, the engine overheated and the vehicle failed to exceed 15 MPH. The contact stated that the check engine warning light was illuminated. The contact stated that while driving on several occasions, the vehicle lurched forward. Additionally, the contact stated that the vehicle had failed to start-up for a week. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the engine. The vehicle was then taken to the dealer, where the same assessment was made, and the dealer recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 69,000.
I had bought 2018 ford edge from a small dealership.When i first bought this car it had 62,000k miles on it i barely had it for 9 months the engine blew already
The contact owns a 2018 Ford Edge. The contact stated while driving on a main road at 35 MPH, the message "Engine Coolant Temperature Overheat" was displayed. The vehicle was taken to an independent mechanic to be diagnosed and the mechanic retrieved DTC: P1285 (Cylinder head over-temperature). The contact was informed that the engine was faulty and to bring the vehicle to a Ford dealer for assistance. The vehicle was towed to a local Ford dealer where the vehicle was diagnosed, and the dealer retrieved the same code fault code. The contact was informed that due to coolant intrusion, the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
Driving home from work, I noticed a warning light indicating that the car was overheating. I stopped and realized the coolant tank was empty, so I immediately put some coolant in and continued driving home. The next day, the car wouldn't start, and after I checked the engine oil, it was contaminated with water. I called a Ford dealer for repair, and they don't want to take responsibility.
My engine light came on about a year ago, then went off rather quickly. This happened again about 6 months ago. At this time I connected a reader and learned that it was due to a cylinder 2 misfire. All coil packs and spark plugs were replaced thinking that would solve the problem. After it did not, I begin to search online and learned about the infamous coolant intrusion issue with my model vehicle . After reading multiple message boards regarding the issue, which appears to be directly tied to the motor design and which is very common, I confirmed that my vehicle is showing the same signs of others who have reported the issue. The last straw was when the car lost power and shut off of me in the middle of a crowded gas station parking lot where I had to sit and wait for a tow truck all while impeding traffic. At this point I am outside of my extended warranty and the only solution is a new motor at the cost of $8k. It is baffling that Ford is not being held responsible for this issue when it is so common and directly tied to the design of their motor. I am currently not able to drive a car that I am still paying a monthly payment for due to the manufacturer’s design flaw. A recall for this is well overdue and I ask you to do something about this expeditiously. Thanks.
Ford Ecoboost 2.0 L engine, ~95,000 miles. The check engine light came on while on a cross country drive and the diagnostic code was a cylinder 2 misfire. The vehicle would chug and sputter when started up and had trailing white smoke from the exhaust. The garage reset the code and replaced the spark plugs. 2 weeks later the engine started chugging again on start up, with white smoke and a smell of burning coolant. We took it to our mechanic locally who found coolant leaking into the cylinder. He reset the code and recommended we take it to the dealer. When I got the vehicle back, I checked the coolant to find that it was excessively low, presumably from it leaking into the cylinder for an unknown amount of time. We researched online and found that the occasion of coolant leaking into the #2 cylinder is a common problem with an incredibly large range of affected vehicles, and that the solution is to replace the engine. When I spoke to the dealership and described the problem, they confirmed that the only solution was an engine replacement and that it was routine for them. They quoted me $11,000 for the repair.
The contact owns a 2018 Ford Edge. The contact stated that after parking the vehicle, the following morning the vehicle failed to start. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The contact was informed that the head gasket was blown, causing coolant to leak into the cylinders. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 84,000.
The contact owns a 2018 Ford Edge. The contact stated that while driving at various speeds, the vehicle experienced rough driving, and the check engine warning light was illuminated. The contact stated that as an independent mechanic, he had diagnosed that there was coolant intrusion in the engine cylinder #2, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 62,553.
The contact owns a 2018 Ford Edge. The contact stated while driving on several occasions at speeds over 30 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the pressure sensor on one of the cylinders needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately 8 months later. The vehicle was taken to the same dealer where it was diagnosed that there was coolant leaking into the cylinders, and the engine needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.
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