2018 Ford Edge steering complaints

Filed Jan 5, 2021 · Engine, Steering · 44,400 miles · TN

Tl* the contact owns a 2018 ford edge. The contact stated while in a driveway, the vehicle shut-off without warning. The contact called an independent mechanic who manually released the steering wheel to move the vehicle. The vehicle was towed to billy howell ford (1805 atlanta hwy, cumming, ga 30040, (770) 872-6928) to be diagnosed. The contact was informed that the main instrument connector wire under the floorboard was fractured. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 44,400.

Filed Jun 6, 2018 · Engine, Fuel system · 3,000 miles · CA

Let me start by saying your sales team was great, made the car buying part of this easy....maybe too easy in that I made a quick decision to buy without researching what complaints there were about this vehicle. I am a home health nurse and traded my honda accord in to your dealership as I needed something with more room to store my work supplies while still maintaining decent gas mileage. I have never been more disappointed in a new car. I was so pleased with the service during the purchase. But this car is not what it is claimed to be. They claim 20-29 mpg, which is why I purchased this to stay within a reasonable gas mileage. I am not even getting 16 mpg!!!! The car blows warm air all the time, unless the AC is on. The air also blows a faint motor/gas smell. My rear window squeaks when you roll it down. I can not afford to be filling up twice a week, especially after the amount of money I pay a month for the lease payment. Then today, my steering wheel locked and wont move up/down front/back!!! Sadly, I feel I should have listened to my husband and stayed away from a ford. I hope you can steer my a direction in which this can be addressed. I already have an appointment with a ford dealership (who happens to be a good friend of ours), but I'm not feeling too confident at this point.