The contact owns a 2019 Ford Edge. The contact stated while driving at undisclosed speeds, the accelerator pedal was depressed; however, the vehicle hesitated and shuddered violently before accelerating. The contact stated that there were no warning lights illuminated. The contact had taken the vehicle to a local dealer and was advised that an anti-shudder additive was added to the transmission; however, the failure reoccurred. The contact stated that the failure also occurred after the vehicle was stopped and the accelerator pedal was depressed. The vehicle was taken back to the same dealer to be diagnosed, and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 80,000.
2019 Ford Edge transmission complaints
Page 9 of 17: complaints 221 to 250 of 467, newest first, as owners wrote them.
The 8F35 transmission has started shuddering and jerking around 30-45 MPH. It makes accelerating on roads and highways very dangerous as the vehicle is hard to control. The shuddering and jerking is getting progressively worse. Took the vehicle in for TSB 21-2389 which reportedly addresses the issue, but it did not resolve it. Now Ford is quoting me $10k to replace the transmission. There are thousands of Ford owners with both the 6F35 and 8F35 transmission running into the same issue and being quoted thousands of dollars for a faulty transmission. Please please please do something to stop this mispractice.
The contact owns a 2019 Ford Edge. The contact stated while driving 30 MPH, there was shuddering coming from the engine while shifting gear. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that a transmission flush was needed, and turbine sensor needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 85,000.
At less than 60000 miles, the car began to shutter at lower speeds. It is the torque converter. Everyone that I have spoke with has the same issues.
Torque converter Transmission! The whole car shudders when going from 10mph to 25/30mph. Shudder/shaking while accelerating Low mileage @ 67k miles
The Torque Converter has gone bad in my 2019 Ford Edge with only 78k miles on it. After doing some research, discussing with 3 different mechanics (a dealer and 2 private transmission mechanics) it is a known issue that the torque converters go bad on these vehicles.
The contact owns a 2019 Ford Edge. The contact stated that while shifting gear or during acceleration, there was an abnormal grinding sound coming from the vehicle. There was no warning light illuminated. The contact stated that while driving 55 MPH, the vehicle stalled, and the contact was forced to pull over. Upon restarting the vehicle, the transmission warning light illuminated. The contact drove in LIMP Mode to an independent mechanic and was informed that the transmission needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the federal safety agency Hotline to report the failure. Upon investigation, the contact discovered the federal safety agency Campaign Number: 20V550000 (Power Train); which was linked to the failure. The vehicle was not repaired. The failure mileage was approximately 34,000.
Transmission is sluggish, seems to be slipping starting off up to 25 mpg or so. Ford dealer says the torque converter is bad and recommends a complete transmission replacement
The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
My torque converter needs replaced and my car could have transmission failure any time. The part is on back order. There are many people experiencing the same issue I am with the same transmission. It has been confirmed by a dealer.
The contact owns a 2019 Ford Edge. The contact stated while driving 30 MPH, the vehicle jerked and vibrated and failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle stalled; however, the contact was able to pull over to the side of the road. There were no warning lights illuminated. The contact stated that an unknown transmission message was displayed. The vehicle was towed to an independent mechanic who diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 100,000.
My torque converter is bad. They said I need whole new transmission. Cost is $10,000 and my car is worth $14,000. It’s a 2019 ford sel 2.0 52,000 miles.
The contact owns a 2019 Ford Edge. The contact stated while driving at approximately 35 MPH, the vehicle shuddered abnormally. There was no warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 35,345.
The contact owns a 2019 Ford Edge. The contact stated that while depressing the accelerator pedal, the vehicle sputtered before accelerating. The contact had to use excessive force to depress the accelerator pedal to the floorboard for the vehicle to accelerate as needed. There were no warning lights. The failure occurred intermittently while driving at various speeds. The contact stated that while driving at speeds of 70 MPH or higher, the RPM gauge only slightly moved; however, the vehicle failed to respond as needed. The contact stated that the spark plugs were replaced; however, the failure became persistent. The vehicle was taken to the dealer who diagnosed that the torque converter and transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 116,000.
The contact owns a 2019 Ford Edge. The contact stated that while driving at undisclosed speeds and turning to the left, the rear end of the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who diagnosed and determined that the rear differential was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 58,000.
6 months and 8000 miles over 5 yr 60000 mile warranty low speed shudder. Torque converter replaced $4000 repair
Known issue with powertrain / transmission in this year & model /make. Told to me by my service advisor
1. The transmission/torque converter causes the car to shift randomly causing almost constant jerking motion especially between 10-40 mph. This tends to lead to reduced power output as the car is constantly shifting gears or stuck is an incorrect gear. Yes, it is available for inspection. This issue is described in TSB 21-2389, which I have had preformed on the vehicle by ford but did not fix the issues. 2. Safety is impacted by the shifting gear reducing the available power output and inconsistent speeds. 3. I have had it in with the Ford Dealership and an independent mechanic. Both could reproduce it. Ford updated the software per TSB 21-2389 which is supposed to address the specific problem, but it did not fix it. The independent dealer reset the control unit, but that also did not fix the issue. 4. Only the ford dealership and independent mechanic. 5. There are no warning lamps or messages.
Ford Edge has a major issue with their drive system pertaining primary to the power train/Transmissions/torque converter. Looking at the complaints on google, you will see that Ford is reluctant to address these issues even when they should be covered under warranty or extended warranty. The issue becomes a safety problem when trying to make a left-hand turn in front of oncoming traffic The vehicle may or may not accelerate in a normal matter resulting in a near miss situation. The vehicle has a tendency to stall/shutter due to issues between the torque converter and the transmission. The problem is known to Ford and their dealerships, but they are refusing to take the corrective action required to address the problem. This should be a mandatory recall. We have had my wife's 2019 Ford Edge at the dealership 6 time for numerous attempts to resolve this issue. It will be going back again this week for trip number 7. In the meantime, I am forced to purchase her another vehicle so that she has something safe to drive. I have been a loyal Ford customer for the past several years. The last 3 vehicles I purchase included an F150, Fusion and this edge. Ford needs to step up and correct this issue before someone is in a tragic accident.
Transmission / Powertrain shudder in 25-45 mpa. There is service bulletein but that is not fixing the issue. Still issue is there after $1500 service. This is our second vehicle with same problem.
Transmissions failed and needs to be replaced. It's a common known issue which Ford is not addressing. Please step in and hold Ford accountable. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I own a 2019 Ford Edge SEL with 80,000 miles on it. A couple of months ago I started noticing a jerking, bucking while driving between 25 to 40 miles per hour. It acted like it was trying shift gears but was having issues getting into the next gear. I had it checked at my local repair shop that has worked on this vehicle in the past. At that time, they told me to continue to drive it and monitor the shifting problems. I did and yesterday I took it back and that time they diagnosed as a bad torque convertor and that I needed a new/rebuilt transmission at approximately $8,800.00. After doing some research online, Ford owner's websites, I was surprised to see how many people the same problem and how little Ford have was helping. This is NOT an owner's problem, this is a Ford problem and should be corrected by Ford. It's poor quality and could lead to accidents and perhaps injuries. I would like you to require Ford to stand behind their products and repair/reimburse owners for any and all problems with this model. Thank you
The contact’s wife owns a 2019 Ford Edge. The contact stated that on several occasions while driving at various speeds, the vehicle jerked when the accelerator pedal was depressed, and the vehicle lost power. The check engine, power train, and several other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the wastegate was stuck closed in the turbocharger valve, and the turbocharger valve needed to be replaced. The vehicle was repaired but the failure reoccurred four months later while driving at an undisclosed speed. The contact stated that during the failure, the vehicle lost power and failed to accelerate as intended. The vehicle was taken to an independent mechanic again where it was diagnosed that the wastegate was stuck closed again, and turbo turbocharger valve needed to be replaced. On another occasion, the contact stated that while driving 30 MPH, his wife observed white smoke coming from the exhaust pipe. The contact stated that his wife then observed that the EGR and check engine warning lights were illuminated. The message "Engine Overheating” was displayed. The vehicle was steered off the highway and restarted three times after cooling down and was taken back to the same independent mechanic, where it was diagnosed that the EGR valve had failed, the coolant level was low, and there was coolant passing through the exhaust EGR coolant system and had leaked into the exhaust system. The contact was informed that the EGR system needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 33,654.
Jerks when accelerating. Does not accelerate properly when accelerating from a stopped position. Reactions times slower due to the torque converter. FORD has diagnosed it as the torque converter. There are forums online stating this exact problem with other 2019 Edges.
Transmission is jerking and bucking at low speeds
my wife was driving on [XXX] made a left turn on to [XXX] had enough time but because the Transmision slip on the car slowed down and the car coming from [XXX] have at a high speed was able to hit the caron the right back panel i had power train malfunctions alerts messages from the car. Ford could not find the problem now at 54000 miles I need a new transmission the model needs a recall for the Transmission this is a frequent problem that is well documented on the internet. And Ford knows about it and is not doing anything about it. I had to pay for a new Transmission when it should have been covered under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
During normal driving conditions in stop and go traffic the engine coolant over-temperature warning message displayed on the dashboard. Also, for a couple days prior to this incident, the vehicle exhibited hesitation when attempting to accelerate, and the engine was very close to stalling multiple times. There wear no other symptoms of the problem prior to the failure. The vehicle was towed to a local Ford dealership, where it was confirmed the issue was related to existing TSB 20-2234 (2.0L EcoBoost - Illuminated MIL With Various DTCs And/Or Low Coolant Level, White Smoke From Tailpipe And/Or External Coolant Leak), and repairs were completed.
Transmission failed. Low mileage on car.
While driving on the highway my Ford Edge starting shuttering/sputtering when I gave the vehicle gas. I went to the car dealer and they recommended changing the spark plugs. The car still sputtered and started getting worst when ever I gave the vehicle gas. Even at 30 - 40 mph the car sputtered. I took the car to the dealership today, April 9, 2025 and was told there was an issue with the "Torque Converter". I googled this and found a Ford Forum and found other people having the same issue. Some and issue with the cost of repair, some could not find the part, some with concerns of why no recall, and some with concerns getting issue fixed and it breaking down again. I ask that you investigate this issue, request a recall, and a secondary insurance if it breaks again after getting repaired. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Last year I paid $2000 to fix an Exhaust Gas Recirculation Cooler. There is a current TSB on this issue. The car overheated. They claim it’s not covered under the drive train warranty. Now a year later, my torque converter is bad and they are quoting me $4000 to fix. This is a 2019 model year with 61,000 miles. Im certain that one problem led to the other. They refused to fix the EGR cooler under warranty because i was one month over the 5 years, even though we purchased it in July - their warranty starts when the car hits the dealers lot.
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