I was driving my car in normal operations on the highway in indiana with all windows and sunroof closed. We were going straight, no sudden movements of the vehicle. Without warning the sunroof just blew out, from the inside out. Some of the glass landed on me, my wife and my son, but most of it was just gone. We had to cancel our vacation, did not get a refund. Looking to see what ford says tomorrow when I take the car in, because of course this happened on a sunday when dealers are closed.
2019 Ford Edge visibility complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
Driving on freeway at cruising speed. We heard loud explosion from car. Pulled over, got out and saw sun roof had blown out.
Purchased a rental turn-in 6/29/20 from ford dealer with 21,715 miles on it. Within 3 weeks I returned to dealer explaining windshield had a very bad distortion which extended from the left side of rear view mirror down into the field of vision while driving. This distortion is visible while vehicle is stationary or in motion. Photos submitted to ford for warranty claim & was denied. Called ford myself this week & was told there is no warranty program that covers this issue .. The 3 year 36k miles bumper to bumper does not cover this issue. Vehicle owner gets to pay for a manufacturer's defect. Back window also has distortion but not to the extent of the front.
Tl* the contact owns a 2019 ford edge. While driving 72 MPH the panoramic sun roof exploded without warning or impact and glass entered vehicle. The contact sustained injuries to her hand but medical attention was not provided as she was cleaning the glass off the seat. The vehicle was taken to les stumpf ford (3030 w college ave, appleton, wi 54914 (920) 731-5211) where the failure was diagnosed that a rock may have caused the sunroof to shatter as there was damage that looked like a rock had hit the vehicle. The vehicle was repaired. The contact was concerned that the sunroof was not laminated. The manufacturer was not contacted. The failure mileage was 19,000. The VIN was not available.
Angle of windshield creates massive reflection when driving toward the sun or bright daylight which often makes visibility impossible even with sunglasses. I've never noticed this in older vehicles which had a more vertical windshield.
Windshield has distortion all the time where it messes up your eyesight and it takes a few seconds to straighten back out if your eyes hit the spot!! It has been replaced 3 times since april directly from ford. It has been in shop since july 19 waiting for 4th windshield. It is around review mirror on both sides.
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