Tl* the contact owns a 2008 ford escape hybrid. After starting the vehicle, a power steering failure message displayed and the steering wheel began to vibrate at speeds less than 35 MPH. The vehicle was taken to the dealer where it was diagnosed that the steering torque angle sensor needed to be replaced. The manufacturer was notified of the failure. The contact was informed that the vehicle was previously repaired under a recall for the same failure. The VIN and the federal safety agency campaign number were unknown. The failure mileage was 120,900. Updated 04/14/16*lj the consumer stated the was a computer software update but no repair was made to the vehicle.
2008 Ford Escape Hybrid steering complaints
Page 3 of 5: complaints 41 to 70 of 110, newest first, as owners wrote them.
Tl* the contact owns a 2008 ford escape hybrid. While driving approximately 25 MPH, the steering lost power for a few seconds and then returned to normal. The failure recurred two days later, while the contact's daughter was in reverse. The steering lost power completely without warning. The vehicle was towed to a local mechanic who previously repaired the vehicle according to the federal safety agency campaign number: 14v284000 (steering). The dealer stated that the recall repair was already performed and the contact would be responsible for the repair. The manufacturer was made aware of the failure and referred the contact to the local dealer. The vehicle was not repaired. The failure mileage was approximately 98,000.
Before the torque sensor recall, my power steering went out intermittently sometimes accompanied by the stop safely now red triangle. Upon being notified of the recall I took the vehicle to jack safro ford in oconomowoc, wisconsin to complete the recall. I was told my vehicle required the easier fix and the dealer didn't replace the torque sensor. Within a few months my power steering started going out intermittently again. It started going out more often and I also noticed that the car would not start first try. Usually I had to turn the ignition 3-4 times to get the vehicle to start. In the past month my power steering is now completely out. It is a very dangerous situation as if a car went over the center line or a deer or animal were to go in front of me I would not be able to react quickly without power steering. Also, it is so hard to pull into parking spaces and turn the wheel that I have to see a doctor because I am having sharp pain in my shoulders. We took the car to jack safro this week and they told us they would talk to ford. All they did was try to reset computer and the steering is still completely out. They said ford would not cover it and gave us the 800 number to complain. So now I am stuck with an unsafe car and I have a grandson I need to transport some days. Why in the world can't the dealer replace the torque sensor if that was the recall and what is needed to repair my car? Why does it have to issue certain codes? Can't the dealer see for themselves there is no power steering due to the fact that they never did the proper vehicle recall repair? I am baffled! Our son just purchased a ford truck and my husband also owns one so we have 3 fords in our driveway!
Tl* the contact owns a 2008 ford escape hybrid. The contact stated that the vehicle was serviced under the federal safety agency campaign number: 14v284000 (steering) but the remedy failed to repair the vehicle. The contact stated that the steering wheel became difficult to maneuver. In addition, the contact mentioned that the vehicle did not experience any failure prior to the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 89,000.
Received recall notice for steering issue. No issues with steering prior to recall. Software update performed. 4 months no issues. Then steering wheel began moderate shaking upon start, driving and idling. Several days later 'power steering assist fault' appeared in message center. Shaking continued but no immediate loss of power. Two days following on the heels of major snowstorm, all power steering lost. Contacted ford directly, they instructed me to schedule service appointment. They claimed that codes can back as torque sensor and nothing to do with power steering issue.
Tl* the contact owns a 2008 ford escape hybrid. While driving at various speeds, the steering wheel began to shake violently and an abnormal noise was heard. The power steering assist fault light illuminated. The failure occurred randomly. The vehicle was taken to a dealer where it was diagnosed that the torque sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
Tl* the contact owns a 2008 ford escape hybrid. While driving approximately 25 MPH, the power steering seized without warning. The failure recurred numerous times. The contact received notification of the federal safety agency campaign number: 14v284000 (steering), but the remedy failed to repair the vehicle. The manufacturer was notified of the failure. The VIN and failure mileage were unknown. Updated 04/08/16*lj
2008 ford escape hybrid. Well maintained, always taken in for any and all repairs/maint/recalls. Recall # 14s05 was attended to in 2015 , by way of reprogramming. After this "repair", we complained of loss of steering radius, was told that was not possible and that it was fine. Fast forward to january of this year, wrench light comes on, no power steering at all. Our dealership says it is the same item as recall and should be fixed by ford corp. Ford corp said no, since its 7 years old. The law says 10 years from recall or purchase.. Because they reprogrammed it, they may not be responsible for any thing else that goes wrong, even if it is the same issue. A known issue. Very unsafe, and not something the consumer can damage on their own. This will cost us between 500 to 2,500 dollars to repair. Seems that a known problem should be covered for more than a year out from the recall. It failed six months after the recall was closed, which was only open for a year. The loss of ability to steer was tremendous . Almost impossible. Not safe to drive, as the effort required steer would prevent the ability to avoid a situation completely. My vehicle is useless at this time. The open investigation dp15001, shows what a true problem this is . Very dangerous. Many people are having this failure while actively driving. It would appear that ford needs to re address this issue. My vehicle repair light came on while driving. The failure occurred after I had parked and turned it off. Once I restarted the vehicle, I had lost all power steering . I was 60 miles from home, so I was forced to drive it in that condition.
In 2012, I was driving on freeway at approx 70mph when I heard the warning sound and red light warning me to "stop safely now." I had to cross four lanes of traffic and barely got to the shoulder before the power shut down completely. I waited and it restarted, but it did it two more times before I reached my destination. I called and took my vehicle for repair, which was determined to be the coolant pump (cost $1010.96). The next year a recall for this issue occurred and I was refunded the cost for repair. Today, 2015, the same issue occurred. This time I had just pulled off from a traffic light making a u-turn, so traveling maybe 10 MPH when I got the same sound and warning red light as I felt the engine losing power. I got through the busy intersection and safely to the shoulder. I immediately drove the vehicle to the dealership. This time I was told the issue was the throttle body. It was cleaned and reprogrammed (cost $369.15; I was told my vehicle is not in the VIN# group). While the costs have been high financially, we are mostly concerned about the potential costs from having the vehicle suddenly lose power and shut down. Both times I have been very lucky to avoid crashes. Same symptoms, different diagnoses; concerned about what might happen next.
Tl* the contact owns a 2008 ford escape hybrid. While driving at various speeds, the steering wheel shook without warning. The failure recurred numerous times. The vehicle was taken to a dealer where it was not diagnosed or repaired. The contact stated that the brake pedal was depressed and the ABS warning indicator illuminated intermittently. The vehicle was taken back to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failures. The failure mileage was approximately 134,000.
Immediately after ford dealer performed steering recall, the vehicle has no power assist at low speed tight turns( I.e. Parking lot, u turns). I've returned it to another ford dealer with no resolution to the problem.
Tl* the contact owns a 2008 ford escape hybrid. While driving at approximately 55 MPH approaching an exit ramp, the steering became tight and began to fail. The power steering returned to normal after the vehicle was turned off and restarted. The manufacturer was not notified. The approximate failure mileage was 90,000.
Tl* the contact owns a 2008 ford escape hybrid. While driving approximately 10 MPH and attempting to make a left turn, the power steering seized without warning. The contact received a notification of the federal safety agency campaign number: 14v284000 (steering). The vehicle was taken to the dealer. The technician diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.
My 2008 ford escape hybrid has a power steering recall out. The vehicle was taken in to a local dealership to be repaired in accordance with the recall. However, within three days the power steering shut off without warning. The point of the recall was to address this issue of sudden power steering shutoff without warning. After talking with the dealership, they acknowledged that the recall does not adequately address the problem and multiple customers have complained that the power steering is still failing after being "fixed" in accordance with the recall. There are 1.1 million vehicles affected by this recall and ford has yet to properly address the issue. This recall has been in effect since may 2014 and the problem is not being fixed.
I experienced the "sudden loss of power steering". Took car into service and they argued with me but finally found and repaired the issue. This was about 2 years ago. I think I was charged for the repair. Can I get my money back from the service dept since the was identified as a defect?
May 2014 recall involved the power steering control module and torque sensors that could cause loss of power steering making it difficult to steer. I had been noticing slipping in my steering wheel with slight pulling to opposite side. It happened in straight driving condition such as interstates but seemed more noticeable as I was navigating a curve. I took it to my ford dealership with a recall notice I had and told them I was having these problems and concerned. They checked it out and told me they had reset a power steering control module and sent me on my way. It seemed alittle better at first but then started noticing again same problem. 10 month later I totally loss my power steering while driving home with my family. It became difficult to steer and I almost hit a truck coming around curve. Took it back to my ford dealership was told torque sensor gone out and ford service department says call recall hot line staying they felt should be taken care of under recall since I had been in with it before and torque sensor was part of recall. I call hot line set up case and was denied by ford saying at the time of service during first recall visit I made they had found no defaults so they only reset power steering control module and closed recall out on my escape. I am outraged that ford did not take into consideration their on certified mechanics and staff who advises me that this problem should have been detected and fixed with my visit that I had been having problems. Instead this continued to escalade until I totally lost power steering that could have caused wreck and ending badly. I feel ford has taken recall efforts as cheap as possible with resetting these power steering control modules rather than taking extra steps in replacing torque sensors that were part of.
Parked the car at night, next morning the power steering didn't work at all.
Tl* the contact owns a 2008 ford escape hybrid. While driving at an unknown speed, the steering wheel seized and the contact lost control of the vehicle. The contact was able to veer to the right and stop the vehicle. The vehicle was not diagnosed or repaired. The vehicle was repaired according to the federal safety agency campaign number: 14v284000 (steering). The manufacturer was made aware of the failure. The failure mileage was 300,000.
Local ford dealer complied with ford recall notice two months ago on steering column. They said there were no problems with the sensor. Last weekend, "power steering assist fault" light came on. Never before hand a problem with steering or had ever seen this indicator light. Within 24 hours of first seeing the warning light, the power steering failed completely. I took it to the dealer yesterday. This morning the dealer tells me I need to replace the steering column, to be paid for by me personally, as it is not covered by this recall (which incidentally stated it would replace the steering column if necessary). Approx. Cost $1200, which I have authorized. Googling around the internet, it seems I am not alone.
Tl*the contact owns a 2008 ford escape hybrid. The contact stated that while driving at 25 MPH, the contact stated that the steering wheel became difficult to turn. The contact had to apply excessive force to the steering wheel in order to turn the vehicle. In addition, the power steering assist warning light illuminated. The vehicle was taken to an independent mechanic. The mechanic diagnosed that the power steering column needed to be replaced. The vehicle was not repaired. The failure recurred on numerous occasions. The manufacturer was not notified of the failure. The failure mileage was 80,000.
Tl*the contact owns a 2008 ford escape hybrid. The contact stated that while at a stop light, the steering wheel seized without warning. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in the federal safety agency campaign number: 14v284000 (steering). The failure mileage was 81,000.
Tl* the contact owns a 2008 ford escape hybrid. The contact stated that while driving at an unknown speed, the power steering failed causing the steering wheel to seize. The vehicle was previously taken to the dealer where the techniciansmade unknown repairs to the vehicle. The problem did not recur until recently. The manufacturer was not made aware of the failure. The failure mileage was 62,000.
Tl* the contact owns a 2008 ford escape hybrid. The contact stated the vehicle stalled intermittently. The contact mentioned that a knocking noise emitted from the steering column as the power steering seized. The vehicle was taken to the dealer. The technician stated that the contact's vehicle was affected by recall the federal safety agency campaign number: 14v284000 (steering). The vehicle was repaired. However, the second day after the software was reprogrammed the failure recurred. The vehicle was taken back to the dealer who diagnosed that the entire steering column needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 117,540.
Tl* the contact owns a 2008 ford escape hybrid. While driving approximately 30 MPH, the steering wheel seized. The vehicle was taken to the dealer where it was diagnosed that the power steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 115,000.
Car steering just stopped working and car became almost impossible to steer. Almost had accident. Took it to ford dealer ship and they will charge over $900.00 to repair and take 2 days. Steering column must be replaced according to ford dealer.
Tl* the contact owns a 2008 ford escape. The contact stated while driving approximately 30 MPH, the steering wheel seized without warning and excessive force was required. The vehicle was merged to side of the road where it was turned off and restarted. The vehicle resumed normal function but the failure recurred multiple times. The contact received a notification for recall the federal safety agency campaign number: 14v284000 (steering). The vehicle was taken to the dealer. The technician informed the contact that they would only update the software and could not replace the pscm. The failure recurred multiple times. The vehicle was taken back to the dealer for a diagnosis and they stated that the pscm needed to be replaced. However, the part could not be replaced under the recall. The manufacturer was notified of the failure and did not offer further assistance. The approximate failure mileage was 65,000.
This was already registered on this website, although no one has contacted me. I have also been in contact with sarah mcshane. This is in reference to recall 14v‑284/14s05, where ford escape and mariners lose their power steeting. Our vehicle actually lost its ps a couple of weeks before the recall. We took the vehicle to washington (pa) ford. They had to replace our ignition to get the recall code. Once they did that, they completed step 1 of the recall to reprogram the power steering module. At that point, washington ford closed out the recall, saying that it was fixed. This was before I was able to test the vehicle. As soon as I drove off of the lot, the ps continued to turn off and on. To this day (4 months later), the ps continues to turn off and on at random, accompanied by a loud click from the steering column. Woltz and wind ford let us know that they contacted ford corporate, and they were told that no work could be done on the recall, since it was closed. This seems like an error, and we need to have our recall opened back up. Please contact me asap to help me from wrecking. Numerous times, I have been going 60 or 70 MPH on the highway when this has happened, resulting in near death. This cannot be safe or a responsibility of me, the owner.
I had my 2008 ford escape hybrid serviced at koons ford after receiving safety recall 14s05 from ford motor company. The recall is to repair a potential safety issue related to the electric power steering system. After receiving the repair to correct the issue in safety recall notice 14so5, my vehicle developed steering / suspension problems. At highway speeds the steering on the ford escape is now very sensitive causing the vehicle to feel unsteady at times. (if feels like it is swaying slightly from side to side.) we first noticed the issue within a week of having the repair done. As we caravanned to our summer vacation, my wife was driving behind me on the highway. At a rest stop she asked if I was tired and having trouble driving. She informed that from her vantage point it looked like the car was swerving. I was well rested and shared with her that it also felt as though the steering / suspension was loose. We have also noticed, at low speeds, that the steering wheel has more play to it now.
I was making a corner at approximately 40 MPH when my power steering gave out. If I had not been a wrestling coach, I would have had an accident. If my wife had been driving, there would have been an accident. I immediately got myself to the dealership, where they had to replace the entire steering column because of a broken part. I have had two friends where this has happened. I just recently received a recall notice 14s05/the federal safety agency recall 14v‑284. I went to the dealership and found out the recall which affects the steering mechanism is a computer program that produces the same effect and not a structural problem of the steering column. I am having the repair done today, but I am concerned that there may be other dangerous structural problems out there with the steering column. My experience has not been unique.
12/26/2012 I was making a u-turn and my steering wheel locked up. Almost hit the light post, another car, almost ran up on the curb and almost hit a rock/boulder sign. Problem went away once I restarted car. Car sat in mechanic shop for weeks, due to back order, and was finally fixed. A new steering column cost me $1064.35 - I also have the original part. 10/26/13 I was driving on freeway, at midnight, and was two hours away from my house. My car kept slipping and the steering wheel was loose. I almost hit the freeway median multiple times, almost hit multiple cars, and almost spun out while on my drive home that night. I did not have a tow truck come because state farms computers were down and I'd have to pay $69 a mile if a tow came- and I was still two hours away from home. I took my car to my mechanic the next day and was told, again, that I am lucky to be alive. My u-join was completely broken and was told that this is also related for the steering column. I paid another $287.06 and had a new u-joint placed. I contacted ford about this steering problem, when my column had to be replaced, and they told me that they have no documented reports of an issue and that there is no recall. The internet states otherwise, and I read thousands of accounts of people getting into accidents due to their steering wheel locking up.
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