When I started the vehicle in my garage on may 7th 2012 there were one audible and three visible alarms - showing a brake failure. I moved forward slightly to see if that was true and there were no brakes. Ford had the vehicle towed in and it took about 10 days to diagnose and repair - a failed pin in a brake signal wire. They replaced the wire. On sunday 4 august 2013 while driving at about 35 MPH I heard a twin chime audible alarm and looked at the dashboard. There was a visible notice - check brakes. When I did - there were no brakes. I was able to stop the car by turning into a side street that was uphill and using the emergency / parking brake. There were 33,000 miles on the vehicle at that point. Ford, once again, had it towed in. Even though I explained carefully in writing what happened, when the repair shop opened on monday they wrote it up as a repeat of the original failure - so the diagnosis is suspect in my mind. After about 10 days they said it was ready - no failure found but there was some code saved in memory; they reloaded some firmware and test drove it about 20 miles a day for a week. Needless to say, I am concerned every time I drive it. It now has 33, 200 miles on it. Note well - all mileages listed are accurate to within 50 miles. *js consumer stated brakes have failed 4 times, safety recall 14s05 needs to serviced, possible electric power steering system fault related to the torque sensor. Detailed letter sent to dealer and will call consumer regarding vehicle. Updated 6/11/18
2010 Ford Escape Hybrid brakes complaints
Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.
In heavy, slow traffic northbound in right lane on I-93 south expressway in boston first saw "check braking systems" message, then engine quit and I had no brakes. Was able to pull over to shoulder and stopped car with the emergency brake. Aaa towed us to hotel, sentry ford in medford, ma took car from there to dealership service department. They informed me that the brake booster assembly was not covered, since car was about 4 mos. Past warranty. Total bill $1617.33. (does not include the cost of a 4 day rental car.) if I had not been in the right lane and in slow traffic, when the brakes failed, I would have been in very serious trouble.
Tl* the contact owns a 2010 ford escape hybrid. The contact stated that while reversing at low speeds, the brakes failed. The contact experienced the failure previously and the brake module was replaced. The vehicle was recently taken to a dealer for diagnosis where the contact was informed that the entire brake assembly would need to be replaced. The vehicle had not been repaired. The VIN was unavailable. The failure and current mileages were 44,000. Updated 11/01/12 lj updated 11/01/12
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