2023 Ford Escape Hybrid electrical problems

Filed Nov 6, 2026 · Electrical · MI

See attached document for complaint.

Filed Aug 31, 2026 · Electrical · OH

After incomplete over-the-air (OTA) update instrument panel cluster (IPC) fails to illuminate and only chimes when powered. Vehicle drives normally, but no speed, fuel, warning telltales shown to the driver. Safety issue as the driver is not informed of this critical vehicle information.

Filed Apr 28, 2025 · Electrical · 8,000 miles · MO

The contact owns a 2023 Ford Escape Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle suddenly switched from hybrid to gasoline and started to lose motive power. The contact pulled over to the shoulder of the roadway, where the failure persisted. There were no warning lights illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 24V954000 (Electrical System); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 8,000.

Filed Dec 28, 2024 · Electrical · IL

It seems to be the hybrid battery, it does not hold a charge, our safety or others are not affected it is the hassle of having to jump start your vehicle when it happens. This is a 2023 Escape Hybrid. The dealer had it towed and tried to figure it out but could not. They said that Ford is aware of the problem but have no fix. So we have been charged for the use of remote features but can not use them, on the window sticker. I have heard others that have put in the bigger battery and it solved the problem but Ford will not reimburse you because it is not a recall. We were told we have to drive the car for at least an hour every day to keep the battery charged, we also get this message every day, Remote features disabled to preserve battery, We have got that message since 1 week after the purchase. I don't know if anyone else has reported this problem, but on the complaint sites when it is googled it pops up with everyone's frustration with the problem and ford. They do not seem to care about the problem

Filed Dec 27, 2024 · Electrical · 16,000 miles · IN

The contact owns a 2023 Ford Escape. The contact stated while driving approximately 55 MPH, the low battery warning was illuminated. The contact stated many of the safety features such as the blind spot warning, Electronic Stability Control, and other unknown warnings were illuminated and indicated that the features were disabled. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that there was no failure of the 12V battery. The vehicle was not repaired. The contact had researched online and read that the 12V battery was not able to power all of the safety features for the same year, make, and model. The contact stated that the failure was recurring. The manufacturer was informed of the failure. The failure mileage was approximately 16,000.

Filed Dec 11, 2024 · Electrical · 8,000 miles · OR

The contact owns a 2023 Ford Escape. The contact stated while driving at various speeds, the Lane Assist, Forward Collision Avoidance, and other safety features intermittently failed to operate as needed with various messages displayed. The dealer was notified of the failure, and a diagnostic test was performed; the contact was informed that the Hybrid battery had failed to operate at full capacity which caused to the failures. The contact was informed that there was no remedy for the failure. The manufacturer was also notified of the failure but offered no assistance. The contact was referred to the federal safety agency Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 8,000.

Filed Nov 5, 2024 · Electrical, Lights · NJ

See attached document for complaint.

Filed Sep 19, 2024 · Electrical · VA

12volt battery is too small Ford replace the battery with another small battery that one failed Vehicle went into sleep mode twice I payed for a AGM battery about a month ago I haven’t had trouble since I want Ford to pay for the larger battery $308.32

Filed Aug 22, 2024 · Electrical · KY

This vehicle is on the shop having it's 3rd 12 volt battery (4th overall if you count the factory battery) installed since I bought it in July 2023. There have been multiple instances of the car refusing to start and actually had to be towed to the dealer on one occasion. The only warning that you get when it is becoming an issue is that the vehicle shows going into deep sleep mode in the Ford Pass app. The batteries seem to last about 6 months on average. I do not have copies of all the service records with me at this time but can provide if needed.

Filed Jan 24, 2024 · Electrical · MN

Low Battery Voltage on a brand new 2023 Escape caused the engine to not start, leaving me stranded in 10 degree weather. Had to call Ford towing to get me and my car home. Indicators of low battery voltage include dome lights not turning on, battery saver mode in the FordPass app, and messages on the infotainment screen. Been a week and the dealer has not been able to fix this problem. According to many forum posts, this seems to be a problem in 2020-2023 Ford Hybrid Escapes. See: [XXX] [XXX] [XXX] [XXX] [XXX] [XXX] [XXX] There should not be this many battery issues, without Ford fixing the actual problem with a recall or TSB. Please help us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)