I have a complaint. I own a ford escape 2001. First the drivers rear door will not open from the outside or inside. Now the driver's door won't open from the outside to get in, but I can open it from the inside to get out. Is there a recall on theses doors?
2001 Ford Escape locks complaints
Page 2 of 2: complaints 11 to 30 of 30, newest first, as owners wrote them.
Door locks are on all 4 doors are locked and cannot be opened no access to vehicle except through the back hatch or windows.
On occasion the drivers door and back passenger door latches will not release to allow door to open when pulling handle to open. Multiple attempts are required to have door open. Now, front passenger latch will not release at all, causing the door to not be usable. I spoke with ford at 18003923673 and was told they were not willing to do anything to help fix the problem. I am concerned that my young children, who ride in the back, will not be able to get out of the vehicle. If we were ever in an accident emergency help may not be able to reach them in a timely manner and the children may become trapped. In the event that the front door would not longer open the passenger , myself, had to climb over the seats to get out of the vehicle.
Tl*the contact owns a 2001 ford escape. While the vehicle was in park or idling at a stop light, the engine revved. The contact would have to shut off and restart the vehicle in order to reset the throttle. In addition, the rear hatch door would open intermittently. After several weeks, the rear hatch does not function at all. The dealer stated that her VIN was not included in the federal safety agency campaign id numbers 00v210001 (vehicle speed control) and 04v602000 (latches/locks/linkages:doors:latch). The vehicle is currently at the dealer, but has not been repaired. The failure and current mileages were 120,000.
I own a 2001 ford escape. The locks on the hatch door and hatch glass window do not open consistently, particularly when it is hot outside (I live in fl). There are no other ways to open the door or window as there are no handles on the inside and no key lock on the outside. Ford has not issued a recall for this. I would think this would be some type of safety issue. From blogs I see that other owners have the same problem. It seems the actuator may be at fault.
Door handle on occasion gets stuck.
Driver's side outside door handle fails to work. Upon disassembly, we found that the part that connected the handle mechanism to the lock mechanism was a flimsy thin metal washer, which had broke in half. This component is definitely substandard for the constant use it gets. Upon conferring with other 2001 escape owners at escape-central.com (tech. Tips ), not only does this part fail, but the same part on the interior door eventually fails too, thus you cannot open the door from either the outside or inside.' the passenger side door also has this problem as posted by other owners. This creates the possiblilty of being trapped inside during an emergency situation, such as a fire, accident, etc. These cars should be recalled and ford should fix this problem with a more substantial part.
Tl*the contact owns a 2001 ford escape. The contact stated that the driver and passenger side doors open by remote, but the other two doors must be opened manually due to latch failure. The dealer stated that it will cost $1,800 to repair the doors. The engine size and failure mileage were unknown. The current mileage is 124,756.
The front passenger door no longer opens with the outside latch handle. While it opens from the inside, the outside door handle failed inexplicably. It has not been repaired as yet.
My driver's side door stuck and could not be opened and had to be repaired at a cost of $350. Both back doors are stuck closed and can not be opened. Now the front passenger side door is stuck closed and can not be opened. My son broke his arm and injured his leg and had to go to the emergency room. We had to get him out of the car through the window! As the door suddenly would not open. There were no events leading up to the failure. The repair bill is estimated at another $350.00. In addition, my rear hatch door refused to open the other day while I was having the shocks repaired. The mechanics finally got it open. I fear that something will happen and emergency personnel will not be able to get in to the car and we will not be able to get out.
Dt*: the contact stated the door latches were faulty on both front doors. There was no warning signal prior to the incident. The contact was not able to open the front doors from the outside. The contact had to enter from the rear passenger side and open the doors from the inside. The vehicle was taken to a service dealer who determined that there was a problem with the door latches, and notified the contact that the manufacturer was aware of the problem.
Both back doors of my 2001 ford escape: I do not use my back doors very often since there are only 2 members of my household. I unlocked then tried to open both back doors, both were stuck shut, the handles were loose on the outside. It was not a freezing cold night. I locked and unlocked the doors a bunch of times, then tried to open again. They finally opened, but would not latch shut. The outside handle doesn't seem to be attached to the in door mechanism. My husband finally got the doors to stay shut. I have not opened them since. I am afraid they might open while driving!
2001 ford escape tailgate will not unlock. Tried 2 different key faubs and tried unlock from the driver door. There is no place to unlock with a key, there is no place to open from inside the cargo area. I checked the owners manual for a location of a manual release and there is none. I called ford motor customer support and they searched the database for a manual release and could not locate any information. This appears to be a serious safety concern if you were in an accident or situation that warranted exiting the vehicle from the back.
Liftgate gets stuck and will not open. Once in a while it will open out of the blue, then I know as soon as I lock my car, it will be stuck again. Nothing has been done to correct the failure, because it is obviously a defect, a defect that has been recognized for other 2001 escapes, but not my particular one.
I have had problems with the liftgate latch not locking properly for nearly a year. I found on your website under "recalls" that this is a problem with my vehicle model (ford escape 2001). I called my local ford dealership and they told me it is not found under the ford oasis of recalls. I'm concerned after reading the information, you provided on your website, that this could cause the liftgate to open during a crash. Why are you calling this a "recall" when ford says it's not a recall? I want to get this fixed but believe ford should see this is a problem and needs to be recalled.
The federal safety agency campaign id number : 04v602000 I have this above latch problem. Ford is telling me my car is not eligible. Vin # 07/18/2012. *jb updated 07/18/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Dt: contact stated the passenger door latches stopped working. After about a month earlier driver's side door latch quit working. Upon examination the attachment to the rod broke away from the door latch. The vehicle had not been to a service dealer.
1. No events leading up to the failure. 2. Passenger door failed to open. 3. Car currently being repaired. Was told by dealer there was no service bulletins regarding this issue. This evidently is a lie. If possible, will follow up with more information.
Both front door locks failed within 1 month of each other. Doors could not be opened from the outside. Same small part broken on each side. Had to replace the entire power lock assembly on each side.
No crash - no injuries yet! Think there may be a possible product liabity safety issue: ford escape, 2001, w/ power door locks, serial# [xxx]. *ak rear doors on both sides do not latch, properly. They do not work properly. Once opened they will not close and latch securely. One door failed within one week of the others failure. Found out the parts are on national backorder and have been revised 3 times by manufacturor. In 50 years I have never seen an automobile with this type of failure. I've sold hundreds of cars in my life time and have owned plenty. My question is is there any other complaints of this simiilar type on the same type of vehicle? Any injuies? Is it something the federal safety agency can look into for consumers. *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
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