In april 2007, I took my 2002 ford escape because of constant clicking noise that I heard coming from the left front side of the car for about 3 months. I was told that it was my sway bar end link, but the right side. The left end link had been replaced in april 2006, so I had to pay for the right end link to be replaced. The clicking noise persists. Now, the dealer is saying that it is the right lower control arm that is making the noise and I must have done something to it, even though it is the same noise and started only 2 days after being serviced. Also, the car has stalled twice. The front brake rotors have been replaced twice and needs a third replacement. The transmission has been replaced. The air bag light comes on intermittently and remains on for months at a time; started in 2004. The windows and door locks have been serviced for intermittently not working three times before the problem was resolved.
2002 Ford Escape airbags complaints
Page 3 of 4: complaints 41 to 70 of 79, newest first, as owners wrote them.
Air bag warning light on intermittently on dashboard. Started in 6/03, taken to dealer 5 times and still not repaired. I am resigned to having an inoperative airbag.
I have had many problems with the airbag light coming on and off randomly in my 2002 ford escape & have read on the internet that other people are experiencing the same problem. I have taken my vehicle to the dealership for the 2nd time and they replaced the airbag pretensioner, as it had gone bad. I was advised that if the light were on, the airbag would not deploy. I do not believe this is a "wear-and-tear" part and ford needs to look into the situation to make sure a recall is not needed.
Recently, I was involved in an accident where the front end of my 2002 ford escape was totaled. The airbags never released. Luckily, I had been wearing my seat belt, and did not suffer from an injury. Summary: 1. Event(s) leading to failure: collision with another vehicle 2. Failure: air bags did not release; consequences: none 3. Correction: n/a.
Air bag light came on. It stays on. I was told by the dealer that when this happens the air bags are immediately shut off as there is a error code. This has happened three times before and each time the passenger side pretensioner was replaced. Twice the dealer covered it and the third time the dealer said it was out of warranty and they wouldn't fix it. Seems like if they fixed it right the first time it wouldn't have happened again. Now it has happened again. And once again the dealer said I am on my own. Now I am driving a car with no air bags and I specifically brought it because of the airbags.
Dt*: the contact stated while driving 25 MPH, the airbag light illuminated intermittently, then became constant. The vehicle was taken to a service dealer where it was determined that a seat belt assembly pretensioner kit needed to be installed for the driver and passenger sides. The wiring for the airbag was also inspected, and it was determined that the wiring needed to be replaced. The contact stated the problem occurred 4 times. The manufacturer was alerted but denied the claim.
In april 2005 my airbag light came on. Took it to ford autoland and was told I needed to pay to have some switch or module replaced cost over 400.00 dollars. Had the repairs completed and now 18 months later same problem and I am told I have to pay another $400 to fix same problem.
Since having my 2002 ford escape, I have had ongoing problems with my airbag light staying on. On occasion it goes off, but always comes back on again. The problem began within a few months of purchasing my escape and took 4+ visits to rectify. The problem resurfaced again last year. I was recently quoted $400.00 to get this fixed. It seems unreasonable to have to pay so much money to get this fixed when there is a clear pattern of it being a problem with escapes, and is an issue that is not related to driver recklessness or usage patterns.
Small impact under 5 miles per hour and my air bags deployed. No damage to my car at all. Was having a problem for a year with my SRS air bag light coming on. Took it to ford several times and nothing resolved the issue. Seems that the sensor was not working properly and my air bags should not have deployed. Ford will not cover the "high" cost of replacing the air bags under warranty. Dealer was shocked that there was no damage at all to my car and the air bags deployed.
Car lost control coming toward me, she went into my lane sideways. I t-boned her on her passenger side of vehicle. Seat belt saved my life, but the airbags were of no use. Why don't the airbags deploy on these vehicles. If I had been traveling at a much faster speed or her, I probably would have been seriously hurt or killed.
Airbag light is on and airbags not working. According to complaints found on the internet and in chat rooms and with ford issuing diagnostic trouble codes this is a long term ongoing problem which the dealership has difficulty fixing. So I am at risk of injury or death because ford made a faulty airbag system. Please investigate and issue a recall.
Bumped the bumper of the car in front of me at a traffic light, no visual damage to the front of my vehicle. Both airbags deployed. Speed at the point of impact near 5 miles per hour or less. Airbag deployment broke the windshield and caused slight injury to left arm.
2002 frod escape seat belt tensioner failure causes failure of the air bag safety restraint system. Seat belt tensioners (both at once!) failed, part numbers 1l8z78610e22aaa and 1l8z78610e23aaa.
Airbag/restraint system warning lamp is on. Initially, it flashed for about 30 seconds, then remained on. Vehicle has been to ford dealer for this condition on four previous occasions. Previously diagnosed to be a problem with the sensor in the passenger seat and reportedly repaired, but the problem returns in 3 to 9 months. Unknown whether airbag and restraint system would properly deploy in a collision.
Consumer noticed that the SRS light appeared on the dashboard and remained on. Vehicle was taken to the dealer for inspection, and mechanic determined that the air bag sensor needed to be replaced, and replaced it. A few months later the SRS light appeared on the dashboard, and the vehicle was taken back to the dealer for inspection. Mechanic informed determined that the clock spring needed to be replaced.
Restraint system - airbag sensor light continually on, potential failure of airbag system would not deploy in a crash
The consumer noticed that the SRS light appeared on the dashboard and remained on. The vehicle was taken to the dealer for inspection. The mechanic informed the driver that the sensor needed to be replaced. The sensor had already been replaced six times.
Driving westbound approximately 35 miles per hour, another vehicle turned left in front of me resulting in front end damage to my car. Sustained whiplash, treated at hospital and released. Continuing care with primary care physician. Airbags did not deploy. Contacted ford motor company directly to report airbag non-deployment and was told that the airbag system needed to be checked after vehicle repairs are made and results sent directly to ford at my cost. Ford then referred the complaint to their legal department. Situation currently ongoing.
Steering column. His vehicle was involved in a front end collision. The air bags deployed and the steering column completely detached from the dash. I am unaware if this caused further injury to the operator. I am a licensed auto damage appraiser and thought this to be very unusual and potentially unsafe.
While driving consumer noticed that the air bag light appeared on the dashboard and remained on. Vehicle was taken to the dealer for inspection, and mechanic determined that the sensor needed to be replaced, and replaced it. However, the problem recurred.
Vehicle suddenly surged forward. Vehicle is currently at the police garage waiting to be investigated. *ak the consumer was pulling into his driveway, put the vehicle in park and pulled up the emergency brake. The consumer exited the vehicle to retrieve her mail and got back into the vehicle. The consumer put the emergency brake down and proceed to shift the vehicle into drive. When the vehicle was shifted into drive the vehicle accelerated suddenly and could not be stopped, not even by applying the brake. The vehicle went through a garage wall, through a utility room and came out the back of the house and hit a small tree. The air bag did not deploy. The car was totaled.
While driving SRS light appeared on the dashboard and remained on. Consumer pressed down the horn and it failed. Consumer took vehicle to the dealer for inspection, and mechanic informed consumer that this vehicle was not on recall.
While driving 45 MPH vehicle stalled. Consumer was able to start vehicle and drove it home. The next day, vehicle would not start. Consumer had the vehicle towed to the dealer for inspection, and mechanic replaced the battery. Driver informed the mechanic that the air bag light appeared on the dashboard and remained on after the battery was replaced.
While driving air bag light illuminated. Dealership was notified, but did not resolve the problem. *ak the illumination of air bag light happened in an intermittent basis. Consumer was also involved in an accident where his air bags failed to deploy. In addition, consumer experienced noise in steering wheel and rattling noise in exhaust.
I was driving on the interstate at 65 MPH and a deer came out in the road and I hit it. The car sustained engine damaged and pushed the hood up. It pushed the engine back and the air bags did not deploy.
Within one month of purchasing the vehicle (2002 ford escape) the vehicle experienced problems with the brakes. (see odi #10051805 for information regarding 1998 ford ranger complaint).*mr the consumer took the vehicle to the dealer three times for the same vibration problem, but the dealer continued to state there was no problem, after about a year they finally noticed that the tires were cupping on the rear, it was finally determined that the problem was due to the to the alignment of the front and rear which caused the vehicle to need new tires. Also the air bag light illuminated on the dashboard. *cb
While driving at 45 MPH consumer was involved in a head on collision. Upon impact, neither of the front air bags deployed. *ak consumer's wife was traveling eastbound at 45-50 MPH when another vehicle traveling in the opposite direction crossed over into her lane. The vehicles struck head on and both went down a 15' bank into a ditch. The other vehicle was a older chrysler and the air bags deployed. Consumer's wife was still going to therapy for x-rays.
The airbag light illuminated and stayed on. Took vehicle to dealer, and they replaced something on the passenger side. Air bag light went off, but months later it was on again.
While driving 40/45 MPH, the vehicle was involved in a frontal collision. None of the airbags deployed upon impact.*ak *ph
I was pulling into a parking space at a shopping center. As I took my foot off the accelerator preparing to stop, the vehicle suddenly lunged forward, hopping the curb and continuing forward into the patio area. I applied the brakes, but the car did not stop. It hit a trash can and tables and finally crashed into a pillar. In applying the brake, I had managed to slow the vehicle down so the impact was not severe and the airbags did not deploy. I was not injured but two people lunching in the patio area received minor injuries (a scratched/swollen leg and sore elbow). The vehicle has since been repaired and the cause of accident is being investigated by the insurance company. Since I am paranoid about driving the vehicle, I am planning to have a diagnostic test conducted.
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