Tl*the contact owns a 2004 ford escape. While driving 20 MPH, the side view mirror on the passenger side exploded and glass shattered everywhere. There was no impact or crash. The contact believed that the electrical system caused the explosion; however, the dealer disagreed. The dealer placed a new mirror on the vehicle and the contact paid approximately $330 for the repair. The purchase date, powertrain, and transmission type were unknown. The current mileage was 13,406 and failure mileage was 13,366.
2004 Ford Escape visibility complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
Tl*the contact owns a 2004 ford escape. While driving approximately 65 MPH, the contact heard a loud pop coming from the sunroof. She looked up and noticed cracks in the sunroof glass that resembled a spider web. The sunroof was tilted and not fully open at the time the failure was noticed. The failure and current mileages were 43,000 the consumer stated the glass shattered. Updated 12/12/07
2004 ford escape rear defogger was on and the rear window exploded throwing glass everywhere.
Windshield wipers work intermittently. Consumer was driving in the rain and they shut down.
My wife and I were commuting home when the rear windshield in our 2004 escape shattered on its own; we were traveling approximately 70mph. We took it to the dealer and they informed us it's not covered under warranty saying, "well...you guys must have hit something or something must have hit it because glass just doesn't shatter like that." upon further insistance that it does, the dealer still refused to repair it under warranty and we can't believe this repair isn't covered (we just passed the 12,000 mile mark).
Windshield of 2004 ford escape suddenly cracked from lower seal up to about 12 inches in length. No evident sign of impact to the glass, vehicle wasn't even on the road when it happened.
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