Smart junction box failure. Part# 5l8z15604ga this part controls many of the electronic elements of the vehicle; directional signals, hazard lights instrument panel, horn, locks, windows, security system. Various electrical elements fail intermittently because of this defective part. The part is on back-order and continues to be pushed to a later date. As of 11/16, the part is on back-order until jan 17, 2011. I have seen other complaints about this issue, and see that the part has been on back-order since (at least) august 2010. There is obviously a high demand for this part, or it is being redesigned and ford is trying to avoid a recall.
2005 Ford Escape electrical complaints
Page 6 of 6: complaints 131 to 153 of 153, newest first, as owners wrote them.
I am writing in concerns to a serious safety issue that ford motor company has failed to address. I am an owner of a 2005 ford escape which I purchased new in november of 2004. I have been waiting two months to have a faulty electrical part, the smart junction box, replaced. Since august 23rd my vehicle has been unsafe to operate without this part as my turn signals, head lights, and hazard lights are inoperable, as well as power windows, interior and dash lights, power locks, radio and clock display and my ability to unlatch the rear door. After researching the information myself I was forced to wait another week to be scheduled to have my vehicle scheduled for repair. On sept. 7th the ford mechanic confirmed the part I told him I needed was correct and said part was on back order and should be available in two weeks. On sept.21st, I called to ask if the part was available. It was then that the mechanic said that he neglected to mention the part would not be ordered unless I paid in advance. I paid for the part on sept23. On sept. 29th the general manager at worden-martin called to say there was nothing he could do. I asked if it were possible to have a used part put in temporarily while I wait. I received a reply that I would have to pay $350 to have that part put in with no guarantee that the part would function properly and no compensation if the replacement part were to fail. Not wanting to throw away $350 for a faulty part, I felt I had no choice but to wait another week for the part to arrive. After waiting two weeks I never received a call, so I called the dealer to inquire on the part. I was told the part may not be available until oct. 25th. I called ford motor company's customer service who told me it was their distributor and not ford's responsibility and the part should be available be available oct. 15th because the part, ordered by many, was being redesigned. On oct. 19th I called again and was told the part may not be available until november.
I own a 2005 ford escape and have numerous issues since I purchased the vehicle in november 2004. The transmission has been replaced and one coil pack. Throughout the time I have owned the vehicle the theft light comes on and tried to shut the vehicle down while I was driving (40+MPH). It cleared for a little while after the transmission was replaced, then it returned. Ford changed one ignition coil and said that if we changed the spark plugs it would probably fix the theft shut down problem. Well we changed the spark plugs and the vehicle continued trying to shut down the vehicle while I was driving(40+MPH). Now the vehicle will not start at all. There is juice from the battery, all the lights and radio come on, but the car refuses to turn over. We have checked everything possible, including: the battery, fuses, and having it tested by a certified mechanic. The anti-theft system or ford pats ii system seems to be defective which also be connected to the PCM. There are thousands of complaints regarding the 2005 ford escape pats ii system and PCM. I do not understand why a recall has not been forced. The 2005 ford escape were initially released with the wrong spark plugs which causes damage and they did not recall the spark plugs. With these very evident manufacturer defects, and tsbs that have been distributed through ford - there needs to be a recall and items repaired. Consumers should not have to pay to fix the problems that ford caused and will not take responsibility for. My vehicle is a 2005 ford escape xlt v6 3.0l purchased at ukiah ford lincoln mercury in ukiah, california.
My wife was going to the bank in our 2005 ford escape with 39150 miles. She heard a noise and stopped to see if she had a flat. Everything seemed ok so she continued on. Before going one block the dash warning lights came on so she drove around the block and parked the car in the garage. Upon exiting she noticed smoke coming from the hood area. While she was trying to call me at work, more smoke began pouring out, she heard a pop and flames and smoke began coming out. A neighbor saw what was going on and called 911. Thankfully the prompt response of the fire dept. Limited the damage to the vehicle and the home only suffered smoke damage. We are currently living in a motel while the house gets cleaned. The escape was a total loss. Updated 11/03/10*jb
While driving 50 MPH without warning the vehicle shut off by itself. If it were not 5:30 in the morning I may have caused an accident or been killed. I was able to restart it, but the engine light came on and it ran very hard. It then gave me a service emissions warning. The mechanic states that all 6 spark plugs and 6 coils need replaced and that the computer system was fried (smv).furthermore, he stated that it was an error in manufacturing in regards to the spark plug installation. I now find that this is a common problem with the 2005 ford escapes but no recalls or notices have been made.
Vehicle fire on 2005 ford escape (VIN [xxx]) on 3/23/2010, I noticed the vehicle suddenly (when driving) began to run rough. (like a spark plug had failed). We immediately pulled into a gas station and inspected the engine compartment (for broken belts and the like) no obvious issue was observed. When I started the vehicle again, I noticed the check engine light was on. Immediately I drove the vehicle home and contacted a service garage. I was on my way to take the vehicle into service when I noticed an electrical smell. I pulled into the next gas station, opened the hood, and noticed a small fire located at the #1 cylinder coil pack. I used the gas station fire extinguisher to put out the fire. Car was towed the rest of the way to the garage. Car had been driven no more than 10 miles after first sign of failure. Fire was small enough to not involve police or fire departments, so no fire or police report is available. No one was injured and no property damage occurred outside the vehicle. Garage said that if I had limited the damage by extinguishing the fire when I did. Garage replaced coil pack, wire pigtail (melted), and intake manifold (also melted by fire). Old parts are available for inspection. Car was repaired but check engine light came back on after 50 miles. Care was immediately shut off and will be towed back to garage. Failure code is p0351. (same coil that was replaced is showing bad again) car had approx 117,000 miles on it when fire took place. No other major service events in its lifetime. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Car was driving fine, parked for several hours and then it would not start. Towed to a shop and all coils were out. After more diagnosis, the spark plugs, the coils (pocs) and the powertrain computer module had to be replaced for a total cost of $2600 on a 5 year old car with 63,000 miles on it. Most likely the spark plug rf caused the PCM to crash. Had to replace the plugs, coils and PCM including software and programming. I have read on several complaint blogs that ford knows of the problems (defective plugs) and has issued 2 tsb, 05111 and 0926. Problem should be under the emission warranty, but ford says it is a ignition problem. I think it is ford's problem and they should be compelled to repair the problem. I have read numerous complaints on blogs for this problem where the car just stops regardless if you are on the freeway or in your driveway.
Tl* the contact owns a 2005 ford escape. While driving 65 MPH the vehicle stalled without and prior warnings. The vehicle was towed to a local repair facility. The mechanic replaced the PCM, ignition coil, and the spark plugs. Two weeks after the repair, all of the electrical components, including the parts that were replaced had melted. The current and failure mileages were 110,000.
I was driving on the new york state thruway at about 65mph. My car rapidly decelerated and all the panel lights lit up. There was no crash, but that was just luck- had I been in heavy traffic at the time of the incident I probably would have been rear ended. What ultimately failed is my power train control module ( PCM) on my 2005 ford escape. Turns out there is a technical service bulletin describing the failure I experienced; refer to ford's bulletin 09-2-6, which supercedes 05-11-1. I got lucky, as I said, because I just happened to be in a break in traffic, which up to that point had been bumper to bumper. The rapid deceleration was the result of losing 3 cylinders, so it occurred without the benefit of brake lights coming on. Rapid deceleration, without brake lights, in heavy traffic, due a problem which ford knew about since 2005 (the year I bought the car) sure seem like a severe accident waiting to happen. No notice was provided of the failure prone spark plugs which initiate the failures.
I was on my way to connecticut from maine on 12/24/08. I noticed that while we were traveling on the highway the car started running rough and skipping. I immediately pulled over to the breakdown lane where the car stalled. The car would start but not keep running. Called aaa and had to have the car towed to the nearest ford dealership in plainfield ct. Vehicle could not be immediately repaired due to the holiday. The car was repaired on dec. 26, 2008. The dealership replaced the power control module and also replaced 2 ignition coils # 2 and 3. Could not save PCM because there was a core charge for it, but I do have the ignition coils. Vehicle had 38,711 miles when this happened. Then on may 17, 2009 the #5 coil failed and had to be replaced. I still have that coil also. The dealer said that the coils were not warrantied under the emission control warranty which is 5 year 50,000 miles. The repairs done in ct totaled $729.48. The subsequent repair was done by me. The cost of the coil was $79.99.
From one day to another the car started shaking when it was at a stop or light and the engine light turned on, the A/C stopped working and cd player too. I took it to the dealer and I was told that the computer needed to be changed and it would cost me about $2000 and this does not include the A/C or cd player. I asked if it could be reset or something cheaper could be done and I was told that no. The guy there said he did not know why this happens but it does and he said that he sees this kind of situation every two months with the ford escapes. I think that if it has happened to so many people and we have to pay over $2000 to repair it, it is not fair for us as consumer because I honestly do not have that kind of money to pay.
I have a 2005 escape. When I am driving the theft light goes on and the vehicle stalls.
Tl*the contact owns a 2005 ford escape. While driving 70 MPH, the vehicle shut off completely. The contact pulled over onto the shoulder of the highway and restarted the vehicle. He called the manufacturer about repairs to the powertrain control module and they reduced the repair cost to $1,100. The contact stated that ford should pay for the repairs since the failure was a major safety issue. The current and failure mileages were 92,000. Updated 4/23/09 *cn the ignition coil assembly was replaced. Updated 04/27/09.
There were no events leading up to the breakdown. The car simply quit running. It had fire but would not turn over. We had no problems prior to this. We took it to the ford dealer. The first problem they told us was that the chip in the key was bad. The had a new key made. From there, it was the PCM computer and then a second computer and then 3 power packs. They also replaced the plugs and wires and misc. Other parts.
1. No know event lead to failure 2. Safety concern of operating a vehicle with incorrect speed indication 3. 2005 ford escape (limited) 67,000 miles speedometer does not return to zero, and increments speed to beyond upper limit of 120 MPH. 4. Dealer states it is an instrument cluster failure.
About 6 weeks ago, my wife called me at work to report her 2005 escape "made a funny noise" when she tried to start it. When I got home that afternoon, I went to investigate it. When I put the key in and turned it on, it exploded. The intake manifold disentergrated and schrapnel from it severed wiring harness, knocked parts off etc. Having 39k miles on it I had it towed to a local top rated mechanic. After the mechanic repaired the mechanical damage, he sent it to beach ford for a PCM issue. They replaced the PCM (under ford warranty, admitting that the computer was ?fried? And this has been a problem with other escapes) but absolves any knowledge or responsibility as to why the explosion occurred in the first place because a ?third party person? Repaired the car before beach ford saw it. A ?mike? At ford customer service who based on conversations with beach ford, said that repairs by a third party precludes ford from any responsibility as to why the car exploded in the first place. My mechanic has done internet research and found other reports of PCM issues with the escapes causing problems from failures to explosions. A tech at the ford dealer said it has to do with stray voltage being induced into the wiring and going back up into the PCM, but then ford and the service director denied any knowldege of this. Ford said the car is repaired (at my expense) and washed their hands of this situation leaving me with a car that has only 39,000 miles on it and exploded in my driveway causing sever damage, and no attempt to investigate why it happened. I have all the damaged parts that were replaced and told ford that. No one will address why it exploded in the first place. What if this happened at 55 MPH vice in my driveway, or my wife was home and I opened the hood and had her start the car so I could listen for that noise she said? Please help me out.
Dt*: the contact stated while the air conditioner was on, there was a hesitation while accelerating during a left hand turn. The dealership was unable to determine a problem, but replaced a chip. Five weeks later, the problem returned and the vehicle was taken to the dealership. The dealership was unable to determine the problem, but reprogrammed the computer to the latest specifications. The dealership stated because it was a four cylinder engine, there would be a hesitation with the air conditioner on.
Dt*: the contact stated while turning into a parking lot at low speed, the vehicle lurched forward without warning. The vehicle stopped forward motion when the contact applied brake pressure. Also, the automatic transmission makes a clunking noise while shifting gears. Additionally, the key is difficult to turn in the ignition. In spite of the ongoing problems, the vehicle was not inspected by the dealer.
Dt: the contact was traveling at 60 MPH on the freeway and the vehicle lost power. There was no warning prior to the failure. The emergency brake was used to stop the vehicle. The vehicle was towed to a dealership, who determined it was the spark plugs. Also the coil pack malfunctioned. The vehicle is at the dealership.
I have a 2005 ford escape. When bringing the car to a stop in traffic it sometimes jumps ahead for sevearl feet before I'm able to bring it to a full stop. I have owned the car for ten months and this has occurred on five separate occasions. I have had the car inspected by the local ford dealer on several different occasions. They have tried but are unable to determine the cause. Believe me, it has nothing to do with putting the foot on the wrong pedal, etc. Etc. At this point I'm unable to determine whether the problem results from acceleration from the motor or slippage in the braking system.
My wife started our 2005 escape and placed our grandaughter in her car seat. My wife smelled something burning and when she looked out her window, she noticed the driver's side mirror was engulfed in flames. She quickly shut the vehicle off, removed my crying grandaughter from her seat, and attempted to put the flames out. She eventually succeeded, but not before the heat cracked the mirror and melted the housing. I took my vehicle to a ford dealership, and it was discovered (and noted) that the heating element inside the mirror melted and started the fire. Pictures were taken and sent to ford motor company for repair authorization. Ford responded with a letter to me, titled "general release of all claims," and directed me to sign it before repairs could be authorized. I did not sign the legal document, as I was unsure of the meaning of all the legal terms. On 18 feb 05, a representative from ford motor comapany consumer affairs called me. (vincent d. Kirksey) he was very rude and demanding. He basically told me I had two options: either sign the form and have ford repair my vehicle, or he would rescind the "offer" and make me go through my insurance company. I asked him several times what the form was for, and he replied it was necessary to authorize the repair and that is was a policy of ford with this type of incident. I told him it sounded like I had a third option - he told me to go ahead and use it - he was rescinding ford's offer to repair my vehicle under warranty. I am concerned with my family's safety - we now drive our 2005 escape with a fire extinguisher in the vehicle - we do not want to burn up or have our vehicle destroyed.
Brakes are making noise intermittingly. It sounds like blowing in a bottle. Went to the dealership for service 3 times in the first month of ownership. They keep grinding down the rotors and it's not helping. Apparantly ford corp. Is aware of the problem and are trying to find a cure. They don't know what to do at this point. Also, stealth security system failed, and the vehicle had to be towed back to the dealer for repair. This also happened in first month of ownership.
Consumer complained about a computer problem. When putting vehicle in reverse it went forward, and when putting it in drive it did nothing. Consumer took vehicle to repair shop 3 times, but mechanic could not find anything wrong. When vehicle was put on the computer it showed no error message, nothing was wrong. Consumer turned the vehicle off and then turned it back on, and it worked fine. Consumer should not have to do this because this was a new vehicle, 2005 model. Therefore, consumer felt that there was a malfunctioned computer in the vehicle.
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