Tl* the contact owns a 2007 ford escape. The contact stated that the front passenger side tone ring fractured on the vehicle. In addition, the contact stated that front driver side tone ring fractured and the brakes failed to respond. The tone rings were apart of the front axle. The vehicle was repaired but the details of the repairs were not available. The manufacturer was notified of the failure. The failure mileage was 88,000.
2007 Ford Escape suspension complaints
Page 2 of 2: complaints 11 to 19 of 19, newest first, as owners wrote them.
Tl* the contact owns 2007 ford escape. The contact stated the rear driver and rear passenger side wheel wells were corroded. The vehicle was taken to an independent mechanic. The technician diagnosed that the frame needed to be replaced. The vehicle was repaired but the issue continued. The manufacturer was notified of the issue. The failure mileage was 40,000. Updated 11/12/14*lj the consumer stated there was a knock coming from the rear of the vehicle. Updated 02/03/15
Hit small bump in the road at 60 miles per hour, heard a loud clunk from the right rear. Vehicle began to pitch up and down and side to side. Went over another bump in the road and started to lose control. Brought vehicle to safe stop. Investigated right rear wheel and discovered the shock absorber was disconnected from the frame. Upon further research on the internet, discovered that this is a known problem for ford escapes. However, no recalls, no notices to owners of any potential hazard. The next owner may not be as fortunate.
While driving along a curve in the road with no road hazards apparent, the driver side front axle cracked, causing warnings to light up on the instrument display. The axle was replaced immediately.
First, the vehicle has been regularly maintained per the normal maintenance schedule. While driving on 03/09/13, noticed the ABS dash light stayed lit. The 4wd dash light also started to blink intermittently. On 03/11/13 I called the local ford dealer and scheduled an appointment to have the problems diagnosed. The vehicle was diagnosed with a broken tone ring along with marginal brake pads. Reportedly the ABS and 4wd sensors are interconnected. Reportedly, the front rotors had to be replaced because they were too pitted to be turned. Questioned the service department about service bulletins or recalls, none were list on the escape concerning this issue. According to one of the service managers, the problem with the tone ring is not a common issue. While waiting on he repairs, I checked the internet and found that this is a common problem with repeat failures of the part. I presented this info to the service department without any relief or recourse other that I would probably have to pay to have this done again. Another note, the repairs have a 12 month, 12,000 mile warranty. If the defective part has to be replaced, the warranty goes back to the original date of install. This appears to be a common problem with possible serious repercussions which is not being addressed by ford.
Tl* the contact owns a 2007 ford escape. The contact was driving 20 MPH when the vehicle exhibited an abnormal squeaking noise. The contact took the vehicle to a dealer where the dealer noticed the front stabilizer link was fractured. The dealer replaced both links. The contact was unaware of what had caused the failure. The manufacturer was not made aware of the defect. The failure mileage was 53,339.
Tl* the contact owns a 2007 ford escape. The contact stated that the power steering would intermittently fail while driving or stopped. While driving at various speeds, the steering wheel would become tight and difficult to turn. If the vehicle was stopped, the steering wheel would intermittently lock up. The vehicle was taken to an independent mechanic where the power steering fluid was checked and all of the lines were flushed. The mechanic was unable to diagnose the failure. The failure mileage was unknown and the current mileage was 42,000. Updated 08/01/11*lj the dealer informed the consumer the vehicle needed a steering, rack and lower control arm. Six months after the vehicle was purchased, the transmission had to be replaced.
Tone ring failure on passenger side front axle. When the ring fails you lose ABS and traction control. Failure at 46000 miles. Two weeks later tone ring failure on driver side front axle. The axle must be replaced to repair the tone ring. The repair cost 250.00 per axle..driving with the ABS system not working properly can be dangerous, and therefore the axles must be replaced..I believe these rings are designed and manufactured poorly...
Tl* the contact owns a 2007 ford escape. On april 11, 2007, while driving 60 MPH on the freeway the contact applied the brakes to avoid crashing into a vehicle that stopped in front of her. The rear suspension failed without warning. However, the contact was able to maintain control of the vehicle. The service manager of lithia ford stated that this failure occurred when the brakes were applied at 60 MPH. A ford engineer provided related information. The contact was aware of the safety risk involved. The failure mileage was 3,900, and the current mileage was 4,000.
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