The torque sensor in my steering wheel is malfunctioning. My steering wheel vibrates and shakes while I’m driving and while I’m sitting in park. There was a recall for this exact issue for 2008-2012 ford escapes, yet this website says my car does not have any recalls…I have videos of my steering wheel shaking.
2008 Ford Escape steering complaints
Page 3 of 39: complaints 41 to 70 of 1,127, newest first, as owners wrote them.
Power steering was lost randomly during driving. Before completely going out the steering wheel starting vibrating uncontrollably. Later, the Loss of Electric Power Steering Assist message appeared on dash memo.
The contact owns a 2008 Ford Escape. The contact stated while making a turn from a complete stop, the vehicle lost power steering functionality and the steering wheel was significantly difficult to turn. The message "Power Steering Assist Fault" was displayed. An independent mechanic diagnosed the vehicle and determined that the power steering had malfunctioned. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 14V284000 (Steering) however, the VIN was not included. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was contacted and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was unknown.
The contact owns a 2008 Ford Escape. The contact stated that upon starting the vehicle, the "Steering Assist Fault Service Required" message was displayed on the instrument panel and the power steering assist failed to operate as needed. Due to the failure, the contact used excessive force to steer the vehicle to the residence. Upon investigation, the contact discovered the federal safety agency Campaign Number: 14V284000 (Steering) which was linked to the failure. The dealer was notified of the failure and provided an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 220,000.
The contact owns a 2008 Ford Escape. The contact stated that while driving approximately 65 MPH, the power steering malfunctioned causing the steering wheel to become extremely difficult to turn in either direction. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was previously repaired under the federal safety agency Campaign Number: 14V284000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 176,000.
I’ve bought this 08 escape from a mechanic shop out right as is… had to problems with it at all until a couple of months my steering wheel started to shake, then it got worse to the point where I had to put a firm grip on the wheel, looked it up and did some research on it apparently there was a recall on this a while back due because of the power steering motor,
The contact owns a 2008 Ford Escape. The contact stated while attempting to reverse out of a parking space at slow speeds, the contact became aware that the electric power steering was not functioning properly. The EPS warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the power steering control module. The vehicle was not repaired. After investigating the failure, the contact related it to the federal safety agency Campaign Number: 14V284000 (Steering), and the VIN was included but had already been repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.
The contact owns a 2008 Ford Escape. The contact stated while driving approximately 60 MPH, the steering wheel became difficult to maneuver. The power steering warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the power steering needed to be replaced. The vehicle was not repaired. The contact stated related the failure to the federal safety agency Campaign Number: 14V284000 (Steering) however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 191,625.
Steering stops and starts working randomly making it hard to turn corners and into gas stations
The contact owns a 2008 Ford Escape. The contact stated that while driving out of a parking space, the vehicle experienced a sudden loss of electric power steering assist. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 14V284000 (Steering) however, the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 100,000.
My girlfriend was driving around 40mph, when the power steering started going out. She continued to drive since she was already close to her place of employment. We had a family mechanic look at the vehicle and he stated that it was the electric power steering that had went out. There were no warning lights except for a yellow tool symbol which had already been on the dash for a while.
Wheel hubs. Yes High. Yes. No, light came on after
Warning light for “power steering assist fault” came on last night and this morning the steering is hard to control when turning.
While driving the vehicle the power steering, torque suspension stopped working and the vehicle went into manual mode, making the vehicle unsafe and undrivable and uncontrolable for adult senior woman that was driving it.
The contact owns a 2008 Ford Escape. The contact stated while driving 55 MPH, the yellow wrench warning light illuminated, and the steering wheel became difficult to turn. The contact continued driving to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure and the contact was made aware that the federal safety agency Campaign Number: 14V284000 (Steering) recall repair was completed on the day she purchased the vehicle. The failure mileage was unknown.
The contact owns a 2008 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering assist and the “Service Vehicle” warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact the torque sensor needed to be replaced. The manufacturer was made aware of the failure and referred the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 200,000.
While driving my 2008 Escape the other day the power steering went out while driving down the the highway. The power steering assist fail light came on after I parked and shut my car off and turned it back on. After doing some research I found the recall 14S05, however when looking my VIN up, it shows no active recall. But the incident matches exactly what I have read from 100's of other owners. It would be available for inspection, I have not taken it into a Ford dealership yet. When I called the local one, they told me they couldn't help, as it didn't show up having active recall. The incident occurred 3/25/23 and I have since parked the vehicle until I can figure out what I am going to do with it.
The contact owns a 2008 Ford Escape. The contact stated while driving approximately 40 MPH and making a right turn, the vehicle lost power steering functionality and the steering wheel became very firm. The contact stated no warning light was illuminated. The contact drove the vehicle to her residence and turned the vehicle off and on. The power steering functionality did not return. The vehicle was driven to an independent mechanic where it was diagnosed and determined that the electric power steering assist had failed and needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to the federal safety agency Campaign Number: 14V284000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 143,000.
Power steering went out and the steering wheel is very hard to turn. Yes the vehicle is available for inspection upon request. While driving my steering wheel became hard to turn so I almost got into an accident. I have taken the car to a service dealer and they stated that the power steering column needed to be replaced codes that they got were b2277 and b2278. A warning came across the dashboard saying "power steering assist fault".
While driving in a city at about 30mph, my power steering froze and I could not easily make a turn. As a result, I had to stop on the side of the road and inspect what went on. A 'wrench' and a warning control light came on stating 'power steering assist failure'. I was able to drive slowly to my mechanic, with a very limited steering, to diagnose the issue. The error code that appeared on the diagnostic interface was B2278 - Steering Shaft Torque Sensor Malfunction. I was very lucky to drive on a slow road because driving it on a freeway could have been disastrous, maybe fatal in a worst case for myself and others on a freeway. There were no prior signs to the failure. I loved driving the car because it was very reliable. I drive my kids to and from school in this car. I contacted the manufacturer and a few dealerships about this. It turns out that there was a safety recall for 2008 - 2011 Ford Escape and Mercury Mariner vehicles (14S05). However, my car, for some reason, was never on a recall list. My car's power steering torque sensor failure clearly satisfies the safety recall requirements. Is there a way that I could take this back to a FORD dealership and get it fixed under the safety recall? I am currently residing and driving this car in Poland.
The contact's niece owns a 2008 Ford Escape. The contact stated that while stopped, the steering wheel started shaking. The vehicle was taken to the dealer to be diagnosed. The mechanic retrieved code: B2278 (Steering Shaft Torque Sensor Malfunction). The vehicle was repaired. The contact related the failure to TSB: (Power Steering). The manufacturer was made aware of the failure and referred the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 169,000.
The contact owns a 2008 Ford Escape. The contact stated that while her father was driving approximately 45 MPH, the vehicle lost power steering functionality. The contact stated no warning light was illuminated. The contact had driven the vehicle, with no power steering, to an independent mechanic who diagnosed the vehicle and determined that the Electric Power Steering (EPS) assist had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact and the independent mechanic researched online and determined that the failure was related to the federal safety agency Campaign Number: 14V284000 (Steering). The failure mileage was approximately 189,000.
On Tuesday a light came on that said “power steering assist fault” but it was still driving fine. Then the next morning when I was pull out of the parking spot I could barely turn the wheel. It was super hard to turn. I could hardly get back into the parking spot, it was super hard just to steer it back to the parking spot. If I would’ve been driving it would have definitely caused an accident. I had the car towed to a dealership, I was told that it was probably the power sterling pump but there is a recall on this car for that and my car (vin number) is not listed. But it’s the same problem. Maybe my vin number was miase? Please help.
The contact owns a 2008 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the power steering assist fault message displayed. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that there was no recall associated with the VIN. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.
Steering wheel turns automaticlly to the right when staring vehicle. I took the vehicle to horne ford of nogales they followed service procedure as per workshop manual found and determined electric steering column (failed) they recommended repairs: electric steering column assembly. I have a repair estimate a cost of 2,827.00
The contact's husband owns a 2008 Ford Escape. The contact stated that while starting the vehicle, the vehicle lost motive power and the power steering assist warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file complaint with the federal safety agency Hotline. The failure mileage was approximately 207,000.
Having issues with periodic loss of power steering while driving .making it very difficult to drive. Also I'm having an issue with the battery continuing to die ..when the vehicle is off even.i park it n the evening and Over night it goes dead.
The contact owns a 2008 Ford Escape. The contact stated that while her son was driving at an undisclosed speed, the steering fault message displayed before the steering wheel became difficult to turn in either direction, making the vehicle undrivable. The vehicle was towed to the local dealer who diagnosed that the steering column bolts were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the federal safety agency Campaign Number 14V284000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 128,000.
The contact's mother-in-law owns a 2008 Ford Escape. The contact stated that while the vehicle was being serviced by an independent mechanic, the power steering assists failed as the power assist fault warning light appeared on the instrument panel. The mechanic informed the contact of the federal safety agency Campaign Number: 14V284000 (Steering) however, the VIN was not included. The dealer and the manufacturer were notified of the failure. The contact was given a case number by the manufacturer. The vehicle was not repaired. The failure mileage was approximately 72,000.
The contact owns a 2008 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer, where it was diagnosed with torque sensor failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to the federal safety agency Campaign Number: 14V284000 (Steering) however, the VIN was not included in the recall. The failure mileage was unknown. The contact took the vehicle for repair in July/August of 2022. The repair was completed at no cost to the contact due to the open recall and was told that if the issue were to persist, the cost would be covered under warranty. However, that repair did not last and the power steering would still go out intermittently. The contact was told by the dealer that the issue essentially needed to be constant rather than only intermittent in order to get the proper codes to then repair the vehicle. The torque sensor still needs to be repaired.
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