My car turns off while driving. This has happened 3 times since april 2018. After the car stalls, I am able to restart it and it runs again. I'm extremely concerned this will happen on a major highway and put my family and other drivers at risk.
2009 Ford Escape driver assistance complaints
Page 2 of 2: complaints 11 to 27 of 27, newest first, as owners wrote them.
Sudden loss of power steering assist even after the recall reprogramming. My vehicle was previously taken in for for recall number 14s05 in july. 2014. Trouble codes were not found at that time so the dealer supposedly did a reprogramming which was designed to prevent the loss of power assist. Our vehicle had a complete loss of power steering assist while driving on 11/7/17 I took the vehicle to my local ford dealer and they found trouble code b1342 which if found during the 2014 recall appointment, it would have resulted in the steering column being replaced. I was told by the dealer that the steering column needs to be replaced but that my vehicle was no longer eligible for the recall due to the previous reprogramming, even thought it was completely ineffective in resolving the critical safety issue. Clearly, my vehicle experienced the exact power steering loss and failure code that was related to the recall. The reprogramming did not have the intended result whatsoever - I still experienced the power steering loss. I have tried to escalate this issue within ford customer service but they are denying any responsibility to resolve this known defect under the recall warranty due to the previous reprogramming. I'm hoping the federal safety agency can help resolve this critical safety issue - I'm sure we're not the only ones affected! Im a single mom and do not have the $1300 to replace this part which should of been replaced the first time!!!!!
Loss of powering steering in vehicle going 55 MPH on a busy highway. No engine lights or safety signals appeared on the dash when this occurred, there was absolutely no warning. Luckily, I was not in a serious accident when the loss of power steering occured and I was able to take the vehicle to the dealership to have it looked at. At this point they said the recall should have fixed everything regarding the electrical powering steering issue, but now that the recall has been closed there is nothing they can do and I am now responsible to have the power steering column replaced. When the vehicle was taken in the recall initially, it took them 2 minutes to complete the check list checking for dtcs and to reprogram the pscm and instrument cluster. The customer information sheet posted with the safety recall bulletin was never give to me even though all dealership service management should have provided a copy to those who only had reprogramming completed on their vehicle.
Lost all power steering on interstate at high rate of speed.
I am writing to you to inform you on the safety condition of the 2009 ford escape. The number 1 problem is hard to steer the wheel when driving. Number 2 problem is the engine shuts off when turning corners while driving. The date it happen was friday nov. 18, 2016.
Throttle body failed, RPM up and down. Lost power when driving. Repalced a new one from dealership and it does not last for one year. Car only 99000 miles right now. New throttle body lasts 1290 miles and failed.
Tl* the contact owns a 2009 ford escape. While driving 30 MPH, the ABS, brake, and traction control warning lights illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the ABS control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,300. Updated 04/14/16*lj
I have a 2009ford escape purchased used in may 2014. Last night when driving home my car stalled as if it were not getting gas. We were almost hit by another car because of this. I called ford this morning and they say they "cannot" do anything because the window to get them fixed ended january 2015. It infuriates me that ford and the federal safety agency is aware there is a problem but my children and I could have been killed because they did not issue a "true recall" and now refuses to do anything to correct the problem. This is not acceptable!!?!
Tl* the contact owns a 2009 ford escape. While driving 20 MPH and making a right turn, there was an abnormal noise underneath the vehicle. The traction control, ABS, air bag, and eas warning lights illuminated. The vehicle was taken to a dealer who diagnosed that the clock spring needed to be replaced. The vehicle was repaired under the federal safety agency campaign number: 14v373000 (air bags, electrical system). The clock spring was not replaced. The manufacturer was notified of the failure. The failure mileage was 99,000.
When driving the traction control light, brake light, and ABS light came on. These light will not go out. Taking it to a mechanic, they tell me it is the ABS module. The test cost $100. To replace the module will cost $1395. Should this not be a warranted item for safety? The shop told me that the ABS and traction control will not work until the module is replaced.
Vehicle has had issues with the dashboard gauges locking up while driving, took to ford dealership and they could not identify cause of issue. If I hit the dash it gauges would start to work again. When gauges were not working, A/C would stop working as well. Most concerning is the last two days my car has stopped accelerating while driving it, I can put the gas all the way to the floor and it still won't accelerate. During that time A/C stops blowing cool air and if I apply my brakes the entire car will start to shake as if it is going to die. I turn off the car and restart it and it runs fine, however it does take a sec longer to turn over when I start it at that point. I am taking it to have it looked at today. I have had multiple repairs to this vehicle pertaining to the sensors.
Vehicle stalled about 2 weeks ago. Oil change light and low tire pressure light came on a week later. Had maintenance done a week later. I was not notified about any recalls. Noticed that the steering wheel was really loose after rotate and balance was done. Took car to dealership and reported issue with steering. Dealership stated that it may need alignment but could not do service until next week. Put gas in car and vehicle stalled. Battery and oil light came on. After a few more times was able to get it started. Stalled again stalled again at stop light. Made it to auto parts shop and put fuel injection fluid in tank. Car stalled. Finally started again. Made it to repair shop. Did diagnostic tests no codes reported. They examined the fuel and it was good. They guessed that the fuel pump may need replacing. I researched recalls on my VIN and found that there are 2 recalls on the vehicle that were never performed. Purchased vehicle in may. Never received recall notices. Repair shops and dealerships are not checking for recalls when diagnosing problems.
My family were returning from vacation when the car decelerated with no warning. We were on the interstate and we were inches from being rear ended by the upcoming traffic. I have been told the issue is with the throttle body and that it is not being recalled because you can still drive it. How about you tell that to my terrified girls (ages 6 and under) that it is safe to have cars and trucks flying past you at 70 MPH and you can't accelerate to move out of the way quick enough. A month later, the same thing happened to my wife returning from work. That's twice in 2 months. We have only the one car and have not been on vacation for fear of the car decelerating. I guess instead of being in the business of preventing accidents, people have to die first before anything will be done to protect consumers.
While driving the steering wheel locks up and hard to turn I have to pull over and turn the ignition off and turn back on. Couple of times it happens on the expressway/as well as street driving. It's happening very often now. While driving the whole truck was shaking, shaking real bad...
Came off freeway on multiple occasions after doing 70 MPH. Stopped. Traffic was clear. Went to accelerate and severe hesitation. Have also had many times where accelerating with vehicle and it will hesitate and then surge.
Vehicle stalled when attempting to accelerate after stopping at a light. Vehicle would move approximately 3 MPH. Wrench symbol and engine symbol lit up in the display area. Drove (very slowly) vehicle into a parking lot. Shut off vehicle, restarted it, and did not get engine "rev" when depressing gas pedal. Approximately 30 minutes later, the vehicle started and operated normally. Had vehicle towed to repair shop (didn't trust it to drive it). Shop inspected the vehicle in a number of ways the next day and could not reproduce or identify the problem. They said that the on-board event recorder did not record an event. That was the first incident. The 2nd and 3rd incidents occurred today, april 24 2013. Vehicle again stalled while attempting to accelerate at an intersection. Wrench symbol and engine symbol lit up in display area. Pulled into a parking lot, shut off vehicle, and then it started again and ran. About 2 minutes later, the vehicle stalled while driving approximately 40 MPH. Again pulled off the main road and restarted the vehicle. Was able to drive it the remaining 3-5 minutes to get home.
Warning lights on dashboard appear intermittently. The lights that come on are the passenger airbag light and the advance traction control. Also the passenger air bag light on the middle of the dashboard flashes off and on. Only happens maybe 20% of the time. Have had it to the dealer twice, the codes that come up they have never seen before so can't diagnose the problem. When I do take it in most of the times the lights don't come on so they ask whets the problem? I don't know if the car is safe to drive or not.
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