Ford Motor Company "Ford" is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering "EPS" assist. Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash. Remedy: Ford will notify owners, and dealers will update the software for the power steering control module "PSCM" and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1‑800‑392‑3673. Ford's number for this recall is 14S05.
2009 Ford Escape electrical complaints
Page 2 of 6: complaints 11 to 40 of 143, newest first, as owners wrote them.
First steering column locked with less then 65,000 miles . Now power train wrench light warning popped on less then 80,000 miles . Throttle body issue forcing car into limp mode leaving driver in danger on the road
I recently purchased this vehicle, have had it for about 3 to 4 weeks. The vehicle belonged to a gentleman whom deceased and vehicle came from Canada. The vehicle was running great and I was happy, however, on Easter 2022 my 1yr old daughter and I were leaving the emergency room due to us both being very ill and all of a sudden I was unable to steer the vehicle without having to use my entire body and all my strength. So, I immediately went to the auto part store and purchased steering fluid. Well, come to find out this vehicle has an electric steering system which I never heard of before in my life. Thankfully there was a mechanic on site and he told me about this along with changing a steering fuse??? The new fuse did not fix the issue. This nice man looked up and seen this vehicle has a steering, air bag and few more recalls out there. So, I called a ford dealership to inquire about getting these recalls taken care of and replaced, she basically told me that they would charge me for the diagnostic test and charge me for any and all recall repairs. I seen that this vehicle has never had any of the recalls taken care of. Now, is there a time frame for replacing recalls, especially if safety related!? Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I brought my 2009 Escape in for a steering recall. When Hopkins Ford checked for codes, they said there were none. They then performed a reset on the electric steering. After they performed the reset, my steering went out. I brought it back to have it checked again then they said now there is a code. They are now claiming they are not responsible for the code repair (Steering column) because in their eyes, they reset the recall. I have been in contact with Ford customer service and they said there is nothing they can do because they closed the case when they reprogrammed the recall. There were no issues prior, or codes prior to them reprogramming the steering. They now are trying to tell me it will cost me $1700 to repair an issue that is part of a recall.
The power steering went out. Very hard to turn steering wheel
There is a systematic failures of braking system on this model, master cylender, booster, ABS pump, etc. It's a badly designed braking system that fails at any time, putting lives of people under dangerous conditions. More often then not those failures are occurring at low speeds. Brake failure is most common problem on ford escape cars that looks like occurring much more often then even on rest of ford vehicles.
Having problems with whole ignition housing unit it was stationary and won't start just sometimes
There was a recall on the power steering torque and I did purchase the vehicle until 2016. I am now having steering issue where my steering wheel is locking up. Ithis is my 2nd time issue an complaint. This has been happening for over 6 months and has gotten worst. I spoke with ford this week and was advise they could not help because the recall does not exist anymore. I wiil have to get it fix myself and file a claim with customer satisfaction. This issue should be corrected by ford dealership free of charge. I see there are several complaints regarding the same issue. Why was this vehicle not fixed in the recall. Should I consult with my attorney about this matter? Thank god I havent suffer any major accident so far since the wheel has been locking up🙁
I bought my 2009 ford escape new. The power steering system has completely went out. Before it completely went out the stirring would work, and then it would stop working until about six months ago it completely stopped. I went to the dealership and asked how much it would cost and I was told around $1400 and at this time I can't afford to get it fixed. So then I started researching with my VIN number. My vehicle was assembled at the kansas city plant. And I have spoken with several helpful people but I have not had anyone actually investigate this. I'm able to drive the vehicle but only in emergencies. Because it will turn just not easily as it should. Thank you. I am almost positive it's the power steering system. With I have been told that the electric panel will have to be pulled out for the part to be installed. Also I was given a recall 14s05. Hopefully with the documentation I uploaded and the recall
The torque sensor for my call was repaired due to recall by the previous owner. The recall issue related to torque sensor failure has reoccurred and has nearly caused me several accidents due to loss of power steering. Ford refuses to acknowledge that this is an ongoing issue.
Steering has tension without warning have to stop kill the car wait. Restart. To reset...any sudden turns are a safety hazard.!!!!!!!! There should. Not be an expiration on such an important safety recall
I was driving down the road and came to a stop, my car died. It has been doing this for several months now along with a new development of my steering column shaking. I put the car in neutral to start it back up and it would not crank over did this several times and then it started. I was on a busy road trying to turn left and all of a sudden I had no power steering. The power steering assist said failure. Drove to work about 10 more miles with no power steering in a busy town, not fun. The low tire sensor is on as well, I have had it checked out and nothing is wrong with tires, they are at the proper amount of psi. This is my only vehicle and I am glad I did not have my children in the vehicle with me. This is very dangerous to have done to you while driving. I have had my battery and cylinoid and starter checked and they are fine, but my car repeatedly dies at a stop sign, and when I am slowing down or even when I am trying to pull into a driveway. These two things need to be fixed before someone gets hurt. I don't feel as if I should have to pay for these things since they are electrical and should be put on the recall list. I bought this car last year in hopes of not having to put alot of money into it and to have for a while. It looks like I am going to have to put alot of money into it or may have to buy a different car so I know my children are safe.
My steering wheel began to shake about a week and a half ago. Last night as pulling out my drive way my steering wheel was very hard to turn. O pulled back into my drive and noticed on the dash it read power assist failure. Before this my dash would blink out and I would have to tap it so it will come back on. When it does all the dials would go back into sync . The bad part is if you are not noticing your dash and park and turn off the car it wouldn't crank back up. My tire pressure sensor is on I had it checked and no one and find out which sensor it is. My oil change light want go out even after many oil changes. The company that does my oil change are not able to reset. This has been going on for a year and a half. Until last night when the power assist failure popped up. Please help and assist my vehicle was paid off 5 months ago. I really don't want to purchase another vehicle but I will if I really have to. I like my ford escape.
My ford escape limeted just started making a noise out of nowhere and before it started I would make a right turn and it would stop running
I received the car for my aunt who purchased it new. In 2018. Power steering was going out. I reached out to ford they said they had a recall. I gave my VIN number and they said my car was not from the lot that was for the recall but having the same issue. I looked online and there are many people having the same issue for the same year make up my car.
My vehicle is coming alive at night with headlights and radio coming on that I haven't be able to park it in my garage as o feel like it may end up catching fire. While driving it will shut down the turn signals, break lights, and climate controls and shut off the radio. I've narrowly avoided many collisions due to having no turn signals and break lights at night and throughout the day. I've talked to other owners of the model years in question and all seem to share similar experiences some ending in accidents and others paying thousands out of pocket for faulty PCM's or electrical wiring to the ignition. It happens randomly when driving or when the car is off and in park I feel as if this is an issue ford is aware of as I've talked to almost 1,000 people all sharing similar issues and upon taking them to the dealer it's costed $500-$2,000 depending what the dealers came up with some being the PCM others being the wiring to the ignition, some being a bad fuse box and the dealers just throw parts at it to just have the issue come back 6 months down the road and then try to say now it's something else and it's going to be another $500-$2,000 in parts or try and push the owner to a new vehicle. I contacted my local ford dealer and he said they aren't equipped to do this kind of work that I'll need to go to a hub dealership and it would be about $400 just to diagnose with having to pull the dash, steering column and check the PCM. Then it'd be parts and labor to fix the issue if the find anything wrong but I wouldn't be notified till after the repairs were completed.
While driving the steering wheel will lock up and then the car lose power and shuts off
While driving or stationary, the power steering assist fails and defaults to manual steering. This has happened on city roads, highways, and stationary. The steering wheel will actually snap back while holding it steering. The air conditioner fails to work when this happens as well. This has periodically been happening even though the date listed is today. Ford was contacted and advised my vehicle wasn't manufactured at the specific plant so it shouldn't have any issues (even though it's experiencing the exact issues as the recall) and recommended I take it to a dealership and pay $1500+ out of pocket to correct the issue.
Power steering goes in and out while driving.
Tl* the contact owns 2009 ford escape. The contact stated while driving 5 MPH, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The vehicle was taken to sheehy ford lincoln of richmond located at (10601 midlothian turnpike, richmond, va 23235), to be diagnosed. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The contact was informed that the federal safety agency campaign number: 14v284000 (steering) repair was performed in 2014. The manufacturer was notified of the failure. The failure mileage was 189,687.
I was exiting the freeway, turning left when all the sudden my steering wheel froze and I was unable to turn. I barely got myself to a safe place to park my car and was lucky to not cause an accident. I took it to a ford dealership/ repair shop where they told me the steering shaft torque sensor needed to be replaced and that they had to fix the steering column too. There was a recall on 2008-20011 ford escapes for this exact issue!! However when I called ford to set things right they told me they would not honor the recall. The previous owner got a software update though this was only 1 of 3 fixes that ford should have done. Ford knows they have unsafe cars on the road and yet they tell the consumer to pay for their improper and faulty product. I don't see why I should have to pay for this when this has been an issue that was recalled; an issue that is exactly what happened to my car. Ford is choosing to not fix the problem and it is a major safety issue to myself, my family and those on the road. How can you get around not fixing your recall? How is that legal?
Tire pressure light comes on and and dome light blinks when the car is running all of the time.
Power steering assist fault recall
Highway speeds. Wrench light comes on and vehicle loses all power/throttle response. Pull off road, put vehicle in park, restart and computer seems to reset. Had been 1-2 times per year over the last couple of years and struggled to diagnose problem. Happened 8 times in 150 mile trip today.
Bought my 2009 ford escape xlt 4wd in 2016.had no problems up until around march, 2017 when trying to start vehicle.turned the key to start and it wouldn't. Thinking maybe there was a little moisture on ignition key seeing how it had rained earler and keys were exposed but nope.pulled key out and flipped it over then retried. It did start and didn't think anymore about it. Didn't happen again till about 4 mos later and has gradually gotten worse over time. Now have to make several attempts...up to 5-6 times other day before it started. Just by chance I had pushed the ignition key further in the start position and felt key slip into ignition a "hair" more. It started up immediately. Thought that maybe original key was getting worn and that was what the problem was but after reading many other complaints about exact same issue it shows that there is a serious problem and ford needs to address this. I have to travel alone when out of state for dr visits or family matters. Would say this can become a serious safety issue especially for a family.
Steering has completely frozen during operation making controlling the vehicle virtually impossible. I'm absolutely petrified to drive my vehicle. These problems are very irresponsible on fords behalf. On a straight road traveling about 25-30 MPH. Next I had a left turn coming and my steering wheel failed to turn, and almost ran into another vehicle head on. To say I'm petrified of my vehicle at this point is a gross understatement.
Vehicle shut down while in motion.
My wife was driving down the highway when her escape just kept shutting down to the point she almost got rear ended at 65-70mph. Ford had a field service action on this issue is a faulty electronic throttle body malfunction that never made it as a recall. I tried to get ford to restart this field service as they said my wife's car was past the warranty. Needs to be as a recall not a field service complaint she could have been severely injured or died from this I am out $150 and half day of work to fix this because ford won't do a recall to save their ass.
Complete loss of power steering during any point in driving.
Key ignition switch is difficult to work. After turning to the start position you have to push the key in for the vehicle to start. This started about a year ago and the problem has got worst to the point that it can take up to 10 tries and 3 or 4 minutes to get it started .you should not have to punch the key in hard (especially us with arthritis) then turn to get started. This happens every time I try to start the car and extremely stressful when away from home. This is a common flaw of this car and must be fixed by ford.
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