Letter from congressman brown on behalf of constituent regarding problems with her 2009 ford escape; she has an arbitration date on june 28 in columbus, ohio; please respond directly to the cleveland office *tgw the consumer stated the vehicle has been to the dealer on five occasions because the vehicle would jump/lunge while engaging it into drive or reverse. Within the last year, the vehicle began to lung/jump while driving down the highway. The vehicle has also been to the dealer six times for a rear leaking window. The weather striping was replaced, but the leak continued. Recently, when the consumer filled the gas tank, it only registered a half tank. Also, there was a vibration coming from the vehicle while driving 25 MPH.
2009 Ford Escape engine complaints
Page 11 of 11: complaints 281 to 289 of 289, newest first, as owners wrote them.
Tl*the contact owns a 2009 ford escape. The contact stated that while driving 25 MPH the timing chain cover cracked causing the serpentine belt to come loose. The contact took the vehicle to the dealer and who replaced the timing cover. Five months later the vehicle started leaking oil and when the contact took the vehicle back to the dealer they discovered that the timing chain cover had cracked again. The dealer had not determined what caused the timing chain cover to crack. The contact stated that the vehicle was unsafe to drive. The failure mileage was 28,000.
Got home at 4pm, parked the car in the garage and turned it off. Walked inside and went to dinner at my in laws. About 3am my wife woke up to one of our babies crying. She went down to see what was going on. As she was walking through our kitchen she smelled something that was not right. She woke me up and we all left the house and went to her parents house across the street. We called the gas company and they came to search the house. The could not find a gas leak, so the guy from the gas company asked to look in the garage. When we opened the garage it felt like 100 degrees. We looked in both cars and there were no keys in the ignition. We popped the hoods on the cars on our escape you could barely touch anything inside the engine compartment because it was hot. On our other car you could touch everything. We tried to back the escape out of the garage until we could get it to the dealership the next day but were unable to. The next morning we ended up calling to have it towed to the dealer ship. They checked the wiring under the battery because they have had complaints of the starter spinning but never starting. Since then they as well as ford have said we have made this up and are unwilling to do anything about the situation because they have never herd of such of a thing. Since we are the first they don't feel obligated to do anything till someone gets hurt or dies.
2009 ford escape. Consumer states problems with engine randomly shutting down.
Tl*the contact owns a 2009 ford escape. The contact stated that after slowing down and accelerating the engine stalled. The dealer was contacted and stated that they could not duplicate the failure. The failure occurred approximately 20 times and the vehicle was taken to the dealer each time. The vehicle was not repaired. The failure mileage was 2,419. The current mileage was approximately 15,000.
Continuous emission of visible particulate matter of unknown origin from the interior heating/cooling air ducts of 2009 ford escape. Dealer has been unable to resolve. Particulate causes coughing and sneezing. Dealer states that it is just insulation that is non-toxic and not harmful. I do not agree and would like to have samples tested for toxicity and potential harmful effects of continuous inhalation.
2009 ford escape timing chain case cover cracked. This caused misalignment of the attached pulley and subsequent detachment of the serpentine belt. There were 13600 miles on the 4 cylinder engine at the time it occurred.
2009 ford escape limited with 4wd and 4 cylinder engine has continued to spew flacky white material from the heating/AC ducts when the system's fan is operating. Upon return to the dealer, I was informed a technical bulletin existed to resolve the problem. The dealer supposedly followed the directions in the manufacturer's bulletin.the dealer also indicated the material was insulation and non toxic and not a carcinogen. The problem continues to exist with smaller particles being spewed forth whenever the system is turned on. I am concerned that continuous inhalation of this material will have both short and long term health consequences for me and my family. Since there is already a technical bulletin out, my situation is not an isolated incident. I plan to return to the dealer for resolution but I am concerned that there is more at risk. How do I determine that inhalation of this material is not toxic and does not impose a health risk??
This complaint applies to the 2009 escape hybrid model only. While changing oil in the vehicle, it was observed that the oil filler tube is located directly above the exhaust manifold (one of the hottest parts of the engine bay). I spilled a small amount of oil while refilling (2 tablespoons) and noticed it dropped onto the manifold, which has some creases and folds in it that can catch the oil and pool it. Even though the engine had been off for a few minutes, it was still hot enough to start smoking slightly. After wiping up what oil I could with a rag, I restarted the engine and it began smoking again within 20 seconds. No doubt there would have been a fire in the engine bay within minutes had I not wiped up the pooled oil from the manifold.
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