Complete power steering assist loss with no warning. should have been fixed by dealer before we purchased the vehicle used with less the 4,000 miles on it. reference recall 14S05. While driving at 45 mph to turn onto the highway experienced complete power steering assist loss.
2009 Ford Escape steering complaints
Page 3 of 29: complaints 41 to 70 of 828, newest first, as owners wrote them.
This year and model is under a Ford Motor company recall number 14S05 which is the steering torque sensor. this device when failing will cause the power steering to go out and make it almost impossible to steer. Which obviously can cause a major accident. I have called Ford Motor company as well as the local dealerships and they both stated that this is a specific VIN number eligibility recall. The issue is whether or not my 2009 Ford escape made the list is irrelevant because that is exactly what the vehicle is doing and should be serviced at Ford motor company's expense. Please advise how I can get this resolved.
The steering went out on my daughters car. When calling the dealership to find out about a possible recall as I see it's a known issue, we were told there is no recall for this car. (...same car, same year has recalled many of these for this issue, why not this one?) When taking to a mechanic were quoted that a new steering column was needed, although it would have to be a salvaged part which is not safe to put another defective refurbished steering assembly especially at the quoted cost of 3k.
When my daughter was driving, she experienced complete loss of steering assist when trying to make a turn. It is still happened with no warnings at all. reference recall # 14S05 we purchased this vehicle used with only 3,322 miles on it just a few years ago and thought that it had No recall issues, but after further research it looks like the vehicle was taken to Apple Ford around 04/12/21 or 04/27/21. Looks like they cleared the recall from records, but did not address the issue. it only had about 3,322 miles on it when it was reviewed in year 2021. After the complete loss of steering assist. I took the vehicle to Lexington Park Ford on 02/09/2024, they told me it had no recalls, after further research they told me the recall was closed back on 04/2021, they wanted to charge us to fix the same thing that the recall is for and it was never properly address. we did not have it fixed, the steering assist fails at random times and makes this vehicle very unsafe to drive.
My power steering just went out a sensor, a recall i have read.My ABS just went to the floor for no reason, a part that was not made, also a recall I have read. My ignition is faulty, put another in but it isn't fixed. I have a button to start it. Mechanic fixed this contraception up. Air bags faulty passenger side.The car tells me to check it. All of these are recalls on the 2009 Ford Escape xlt, but they say no recalls. I wanted to get this all fixed. But it looks like this may be my death car. I am not of very much income fixed income so I can't afford to take to dealership to fix. But I have had certified mechanic look at it. I think it's terrible Ford doesn't acknowledge this and send me to a dealership it 80 miles from me. But they would tag this a "Lemon" and it is dangerous for my safety and others on the roads if everything goes out completely. I will be dead. I have 74,000 original miles on this Ford Escape. Not many miles for the troubles I have and am experiencing. Thanks for letting me share my opinion and maybe something can be done about this.
The car started moving the steering wheel back and forth on its own and then completely lost power steering.
Back in 2018 I had another incident which was when I was driving down the highway and had to make a turn I had no power steering and almost hit a police car. My car should be included with a recall I read about. That repair cost me $700. Since 2023 when I start my car I won't have any power steering. The Ford dealership is telling me it is another censor and will cost me $2,500. This is a dangerous thing.
Unknown. Steering and brakes locked so i lost all control of the vehicle doing about 60 mph down the highway. Which resulted in being drove off the side of the highway through a fence hitting 2 trees before rolling twice. The airbags never deployed and both my passenger and i were taken to the hospital by ambulance. They sustained deep bruising and i suffered a closed wedge compression fracture of the L2 Vertebrae and some lacerations
The contact owns a 2009 Ford Escape. The contact stated that on several occasions while driving at various speeds, the power train warning light illuminated randomly but disappeared. Additionally, the contact stated that on several occasions when the vehicle was started, the steering wheel became stiff and was difficult to turn. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 190,000.
I was driving to work when all the sudden out of nowhere with no warning I lost all power steering control luckily I just got off the highway and wasn’t going too terribly fast though it scared the crap outta me and this could have ended very badly! I was unable to turn my wheel at all!!! On my dashboard it says POWER STEERING ASSIST FAULT after researching this I came across a recall for 2008-2014 Ford Escapes for what exactly happened to me on my
The contact owns a 2009 Ford Escape. The contact stated while starting the vehicle, the vehicle was without power steering functionality. There were no warning lights illuminated. The vehicle was not taken to the dealer but was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 148,000.
I was on the freeway and I was going 70 mph was starting to go around a small curve when I realized I had no power steering so I slowed down and took the first exit I came to, when I looked up online it said it was a modular or sensor in the steering column, it's one thing to know you don't have power steering but to go out like it did could have been a very dangerous situation I was very lucky there wasn't a lot of traffic, of course it scared me really bad, I'm a almost [XXX] that doesn't have a lot of strength so driving home was really hard on me INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact's spouse owns a 2009 Ford Escape. The contact stated that while his spouse was driving on several occasions at various speeds, the power steering assist became inoperable, and the steering failed to operate as needed. The contact stated that on several occasions, the power steering fault message was displayed. The vehicle was taken to an independent mechanic and the contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact believed that the failure was associated with the federal safety agency Campaign Number: 14V284000 (Steering). The failure mileage was approximately 150,000.
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering and yes auto is available for inspection sitting in my driveway unable to drive. How was your safety or the safety of others put at risk? My family including two small infants were driving normally as usual and the steering wheel locked up without any advance notification, which caused us all to lose our lives because a semi-truck was barreling down on us and stopped in the nick of time. • Has the problem been reproduced or confirmed by a dealer or independent service center? Below is the recall link given to me for my 2009 Escape. [XXX] • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes, see the attached printout from Firestone a reputable Automotive Center • Were there any warning lamps, messages, or other symptoms of the problem before the failure, and when did they first appear? No, this completely caught me off guard. I spent USD 100+ to have a diagnostic done. I have two case file numbers to prove I reached out to Ford Customer Service before being denied and now having to log an official complaint. First One – [XXX] Second One – [XXX] Contact # 800.392.3673 These two case file numbers should prove I’ve followed the right procedures to get this very serious life-threatening mechanical issue resolved. As of this formal complaint, Ford Motor refuses to acknowledge their fault and offer me any financial assistance. I’m a retired senior citizen on a fixed income and cannot come up with well over $2000 to make this repair. I need my vehicle for very important doctor appointments with my cardiologist. Regards, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Independent mechanic diagnosed The steering torque sensor failed. I was stopped at a stop light when the steering wheel started shaking back and forth, the wrench light illuminated and I discovered I had no power steering after driving a little ways with my grandchildren in the vehicle. I was miles from home and had to have the car towed to the mechanic as I could not steer very well and I did not want to crash. The mechanic contacted the dealer and the soonest they can even look at is 1 months from now. I contacted Ford motor as I see there is a recall on the torque sensor, I was told it doesn't include my 09 Ford Escape. Mechanic has had the vehicle for 8 days. I had to get a rental car. I do not have the invoice for repairs yet.
Lose of power steering falt notice
Steering wheel sensor failure. We took the car to Titus Will Ford Tacoma as a recall note stated that this kind of vehicle has an active recall. Unfortunately the dealership could not find our VIN ih the list, though the car fits the criteria: Kansas assembly plant, steering wheel sensor issue. Dealership can confirm Vehicle could not be driven, due to the steering issue, and had to be towed to a dealership. Luckily, it happened as my wife was pulling out of the driveway. . There was no warning lamp but the car shook while driving on the highway. We first thought it was needing wheels balancing. Found out it was not, when my wife tried backing out the driveway and could not steer.
The contact owns a 2009 Ford Escape. The contact stated that while attempting to reverse in a parking lot, the vehicle lost power steering inadvertently. There was no warning light illuminated. The contact turned off and restarted the vehicle. The contact then wiggled the steering wheel back and forth, and the steering wheel responded as needed. The contact stated that she drove to an independent mechanic; however, the mechanic’s shop was closed. The contact then drove to the residence. The dealer was notified of the failure and informed the contact that the VIN was not included in the federal safety agency Campaign Number: 14V284000 (Steering). The dealer referred the contact to the manufacturer for assistance. The manufacturer was not notified of the failure. The failure mileage was approximately 144,979.
I was driving in a busy intersection when my steering wheel just would not turn, it just locked. I've gotten 2 parts fixed on my steering wheel and it keeps locking. Extremely unsafe.
The contact owns a 2009 Ford Escape. The contact stated while driving at an undisclosed speed, the "Power Steering Assist Fault," message was displayed and the contact became aware that the electric power steering was not functioning properly. The EPS warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the power steering control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 14V284000 (Steering) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 198,000.
Loss of power steering. Ford recall 14S05, not showing for this vehicle. Worked from one minute next minute complete loss of power steering
The contact owns a 2009 Ford Escape. The contact stated that on several occasions, while driving at various speeds, the steering wheel failed to respond as intended. The vehicle was taken to a dealer where it was diagnosed that an unknown part needed to be replaced due to the power steering failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.
The contact owns a 2009 Ford Escape. The contact stated while driving 35 MPH, he became aware that the electric power steering was not functioning as designed. After restarting the vehicle, the power steering returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the electric power steering assist module needed to be reset. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 115,000.
It says the power steering was recalled. When I try to drive my steering wheel gets stuck.
Power steering has gone out and it registered a fault of B1342. This makes it extremely hard to steer and a safety issue. Ford should be taking care of this as the vehicle only has 80;000 miles on it. Dealership says parts are on back order and it will cost $3,600 to repair.
The contact owns a 2009 Ford Escape. The contact stated that while attempting to park the vehicle, the steering wheel suddenly stiffened, and maneuvering the vehicle became extremely difficult. The service engine and power steering assist warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the angle sensor and clock sensor needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 14V284000 (Steering) however, the VIN was included. The vehicle was repaired. The manufacturer was notified of the failure but was unable to provide any assistance. The failure mileage was 118,000.
The contact owns a 2009 Ford Escape. The contact stated while driving approximately 55 MPH and making a lane change, the steering wheel slightly pulled to the right. The contact attempted to correct the turn to the right however, the vehicle lost power steering functionality. The contact stated that the check battery warning light was illuminated. The contact steered the vehicle to the side of the road and turned the vehicle off and on. The contact stated that the power steering regained functionality. The contact drove the vehicle to an independent mechanic who could not duplicate the failure. The contact stated that the failure had reoccurred, and he stopped driving the vehicle. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to the federal safety agency Campaign Number: 14V284000 (Steering). The failure mileage was 222,563.
I have had to spend over $5,000 in repairs for this vehicle and I’ve had it for over a year. It was listed at $6,999 at a used car dealership so I got it as is and have had issues ever since. There is no recall on my car according to the VIN# however I strongly disagree with that. When I first got it, it drove great for a week and then the problems started to arise. Every time I came to a complete stop the car would turn off completely. So I would have to put it in park and turn the key off then restart it and keep it moving a little. This kept going on for 11 months, until it turned off at a stop light and I couldn’t get it to start back up. I was almost hit by traffic coming up behind me (going no less than 45 mph) because of where the car was located. Turns out the motor basically combusted from the inside out. This was caused by the oil leak that could never get fixed because the gasket would always give way. After having to work for 4 months scraping together $3,200 plus paying for a rental car weekly, the motor was replaced and it was working well again. Until it wasn’t. The power steering is controlled by an electric pump which makes you more prone to getting into an accident. My power steering locks up every time I start the car. It did this before the motor was replaced but now it’s even worse since the motor was replaced. I have to turn my car on and off about 15 times before my steering wheel unlocks and I can move it normally. It takes my whole strength to turn the wheel when it locks up. I haven’t been to a ford dealership yet but I do plan on going to get them to check it out since a lot of 2008-2012 Ford Escapes have recalls on the power steering sensor. Long story short. This car has had to have so many repairs for things that normally don’t need repairs every 2 weeks and I want it to get looked into because I’ve never ever had car cost so much in repairs for things that shouldn’t be breaking so fast and easily. I have all the repair paper receipts.
Power Steering completely out of my car, making turning in any direction difficult. Causing Safety concerns as it has already caused exterior cosmetic damage while turning into the driveway and not being able to turn in as quickly as I was needing to get out of the traffic cause me to scrape approx. 12- 16inch onto my driver's /left sidebumper/fender. I have also felt loss of power, or a struggle to accelerate. Conditions are worsening as time goes by. As if my transmission is slipping. Power Steering assist light has turned on. It may have also resulted in poor alignment causing even more damage to tires and suspension.I took to the local Ford dealership to check, as there are 100,000 recalls for the exact issues on vehicles with the same year make and model as mine, according to my vin number, my vehicle was not included in these recalls. I was forced to pay nearly 100.00 out of pocket for these test to be ran. The test shows many faults including confirmation of power steering assist at fault and failing torque. Not only has this cause a domino effect of concerns with my vehicles safety, it has caused many outburst of emotional distress as it is hard for me to continue to drive my vehicle.
At 200,000 miles I'm beginning to have problems withe electric power steering along with suspension issues as well. i start my vehicle drive for a bit could be turning or coming to a brake an steering gives out cause me to work to turn it
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