The dashboard air bag light came on, stayed lit for a few seconds and went off. As time has elapsed, the light comes on more frequently. Because the car only had 45-46,000 miles, I did not believe it was a problem. The light was diagnosed 2 days ago at rod baker ford, plainfield il. I was told by robert that when illuminated, the air bags will not deploy because the air bag module has a short. He also stated he has seen and heard of this before but because it has not happened to more owners, ford does not consider this a candidate for a recall. My car now has 49,000 miles and I'm faced with a $1,000 repair bill for a key safety system. I understand computerized systems may have more problems but do not believe safety systems should be held to the same 3 year/36,000 mile warranty as something like the radio or power windows. Air bags not deploying is, apparently, not as serious as the back window. I will have the repairs made when the part is available. After owning new ford products for the past 42 years, this will be my last.
2010 Ford Escape airbags complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
Letter on behalf of constituent request assistance re his 2010 ford escape SUV and the unintended deployment of the side curtain-impact airbags; reply attn: georgetown, de district office. *kb the consumer stated there was no damage to the vehicle.
We were staying at a hotel at the inner harbor in baltimore maryland. We pulled into the entry way of the hotel. We got out of vehicle and were going to have it valet parked for the evening. Before the driver could get more than 7 feet from where we were standing the side curtain airbags deployed. The driver did not hit anything, did not jump a curb, or do anything that should have caused the airbags to deploy. We had to have the escape towed to a dealer in baltimore maryland. The dealer stated that although no damage was noted anywhere on the SUV, ford would not warranty the repairs as there was some sort of impact data in the computer. We then went through our insurance carrier, they sent out an adjuster. The adjuster for state farm along with 2 ford mechanics searched the SUV top to bottom, front to back and could not find any reason or visible damage that would cause the airbags to deploy. So state farm is not going to cover the repairs, and upon further conversations with ford motors, they state that they would not cover the repairs and there was no way to appeal their decision. I am filing a formal complaint with you today as I feel this could have been a catastrophic accident if it were to occur just 10 mins earlier while drive 60 MPH on interstate I 95. Please note that the vehicle only has 1128 miles on it at the time of the incident. Should you require additional information, I have written statements from the valet drive at the hotel, a statement from the state farm adjuster stating no damage, pictures showing so damage, the hotline request data the master mechanics sent to ford with the dtc codes. Thank you in advance for your time.
Air bag system spontaneously deployed while car was in motion- vehicle was not involved in collision- just driving down road.
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