Water is leaking down the inside of my back liftgate due to a poor seal around the back window. The water is slowly leaking down the liftgate glass and into the body, effecting the electrical system and the motor that opens the trunk. In short, the trunk button attempts to open but the electrical system fails to send a proper signal to the motor to open the door. The vehicle was stationary when I first discovered the issue. I have done extensive research and this seems to be happening to a lot of ford escapes from 2008-2012. Ford technicians have even made youtube videos explaining how and why this has happened to a lot of escape models. It all starts with a poor seal surrounding the back window, leading to more problems down the road due to the issue.
2010 Ford Escape electrical complaints
Page 3 of 8: complaints 41 to 70 of 217, newest first, as owners wrote them.
When you turn on the key to start the car, the light come on, it dings, all that happens, but nothing happens to make it crank/start,. Its like there is no battery but everything else is lighting up and dinging, I have to repeat this 3 or 4 times for it to finally start.
The electric assist steering seized up whilst car was in motion and almost caused a wreck. The car has intermittent electrical malfunctions and warning lights flashing and it is getting worse. This happened all at once with very little warning and could have caused a vehicle crash with my 74 year old sickly mother at the wheel. An asce certified master mechanic I trust inspected it after the fact and advised I take the car off the road and search for a factory recall because he had never seen anything like this happen with normal wear. Be warned ford escape owners. This could have been fatal at high speeds during a turning maneuver. My mother was driving locally and at speeds under 50 MPH
The anti-theft signal keeps coming on in my car. When I am moving and not moving all the warning in my car comes on. The speedometer goes to zero, the gas gage goes to empty, etc with all the other warning lights. I was driving on the highway and all of sudden every single warning light came on. I immediately got off the next exit and parked at a gas station. I turned the car off, but it would not start for about 10 minutes. I finally got it to start and drove quickly to work. I took the car that afternoon to ford service. They said it was my ignition, so they changed the part and charged me over $320. When I drive my car the next morning, it happened again. I took my car to ford again that morning. Now they tell me the board that had the electrical parts is corroded, so they changed that and charged over $720. The next day after I took the car home it happened for a quick moment, but then it stopped. Today 10/18/17 which is 2 days after I picked my car up from ford service I let my car warm up in the morning for about 10 mins, but when I got in the car all the warning lights came on again. This time the car would not start at all and the anti-theft warning light kept blinking each time. So I had to call a tow truck. So now I have no car, I'm out over $1,000 and I have to get a car rental. And ford service continues to charge each time including a diagnostic test for over $100. I didn't know I had an anti-theft system and I don't need one. There is nothing wrong with the car, but ford service is not able to fix this. I don't feel safe driving the car and I don't know what I am going to do now. In my opinion this is a ford manufacturing problem and I should not be charged to fix this problem. I don't want an anti-theft system. I want my money back. I have pictures for two of the times this happened. Although it happened more than two times.
I noticed from a gentleman from the street and told me as I was pumping it was running out also yesterday my engine light came on
Faulty ignition switch
Vehicle cuts out stops while running doesn't idle cuts off at lights
Bought 2010 ford escape 3 months ago noticed cutting off pep boys says no worry. Now check engine light tool light cuts off when driving at lights idling. Scared ford says it will cist me 400 500 to fix. Say customer satisfaction program 13no3. Please help. I have handicapped daughter to take to drs and I work. Please.
I bought 2010 ford escape 3,months ago noticed cutting g off took to pep boys said no worries. Now check engine light comes in tool light cuts off going down road hesitates cuts off at lights scared. Ford says it will cost me 400 or more to fix ford electronic throttle body. Code p2119. Help me please I read about the extended warranty.
Electronic throttle body malfunction. Vvehicle developed contamination on the internal motor contacts of the throttle body, resulting in intermittent electrical connectivity. Malfunction indicator lamp (mil) and wrench light illuminated and the vehicle may entered failure mode effects management (fmem) otherwise known as "limp home" mode. Vehicle lost all acceleration while in motion on a highway as well as on a city street. Electronic throttle body was repaired under ford customer satisfaction program #13n03. Due to this fact and despite that the etb once again suffered from the same issue, ford refused to repair the etb a second time and all costs fell upon customer.
Tl* the contact owns a 2010 ford escape. Upon attempting to change a bulb within the liftgate door, the contact was unable to access the light to change the bulb. In addition, there was no manual option internally and no option to use a fob to open the liftgate hatch, which failed to open and secure when opened. The dealer (holman ford lincoln turnersville, 3641 rt 42 south, turnersville, nj 08012, (888) 471-2313) was unable to determine if this was a design flaw because they provided no solution to address the failures. The manufacturer was contacted. Technical service bulletin number: 12-4-3 (structure: body: hatchback/liftgate) was referenced. The VIN was also included in the federal safety agency campaign number: 16v777000 (fuel system, gasoline). The approximate failure mileage was 84,000. Updated 08/22/17*lj the questionnaire was damaged.updated 09/20/2017
While at highway speeds, car rmps become erratic and no response from gas peddle. Car goes idle and then stalls. Vehicle must be restarted. Yellow 'wrench' light comes on however once the car is restarted, it is no longer illuminated. No codes available from computer scan.
Tl* the contact owns a 2010 ford escape. While driving approximately 40 MPH, the vehicle experienced a complete loss of power. All the warning indicators illuminated. The contact stated that the failure occurred on five occasions. The vehicle was taken to the dealer, but the failure could not be diagnosed or replicated. The manufacturer was notified of the failure. The contact was informed by the manufacturer that the technician was still working on the issue. The failure mileage was approximately 113,000.
My car is rusting underneath the wheel suspension. The dealer is trying to make me pay nearly $800.00 to clear up the rust. The paint is also beginning to peel off the whole side of the car.the top molding is coming off the top of the car. My truck was defective and would not open. I paid $140.00 to repair. I paid for a noise in the rear of the car while the car was under warranty of $454.00. I had to pay for power train deductible even though it was a recall item. The dash malfunctioned and the lights went out and I had to pay dealer $100.00. All charges were incurred at taylor ford. The air condition went out last year. The top molding is coming off. I bought the car in summer 2013 with a full factory warranty. The trunk got stuck and would not open in january 2017.
Been having intermittent starts and all my gauges go off. To be able to start when it doesn't want to I have to hit the lower left side of the steering column and I have to do the same thing when all my gauges go off.
Tl* the contact owns a 2010 ford escape. While driving 10 MPH, the power steering seized and the power steering assist fault warning indicator illuminated. The contact coasted the vehicle to the side of the road. The vehicle was towed to a dealer where it was diagnosed that the torque and bolt sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.
This can happen any time the engine is stop, while park at home,shopping any where the engine is stop . To start the key in inserted to steering column opening and it will not engage properly at times it takes to move back and fort the key while inserted and it will start, this is happening more often now. Took the escape to grand prairie ford texas and they said it was the steering column lock module need to be replace plus an alignment total for $787.65 understand that the 2009 escape has the same problem but ford has issued a recall on it but not the 2010, this is rather absurd since the know the problem. Now I have the choice to repair or drive until the key no longer works, what a choice, I'm a widower , retired and live on ss, thanks ford.
Takata recall / ford defective product low mileage escape involved in a frontal crash and rear ended another vehicle (2005 accura) and the air bag system failed to deploy. $13,000 escape was totaled. This is unacceptable.
The ignition switch on my vehicle no longer works and has to be replaced. This is a recall for the 2009 ford escape but not the 2010 and ford is telling me I have to pay between $500 and $600 to fix something they know if broken. The advisor even told me that ford is aware it is the exact same parts in the 2009 and 2010 that is broken but ford will not issue a recall until enough people complain about the issue. What kind of crap is that. So I now have a vehicle I am still making payments on because I purchased it preowned and cannot drive it because ford has defective parts in the vehicle and refuses to own up to it until enough people come forward to complain about it. I spoke with an advisor at the five star ford in plano, texas.
My 2010 ford escape has a misfire between the steering or ignition column and the electrical system, the car rides very rough and has lost power steering during driving on a highway, brought into ford dealership and they said no recall for the parts needed to repair, I read theagency reports and read all the facts that happened to my car it said it is the control module and instrument cluster module.. But dealership said no recall.
Tl* the contact owns a 2010 ford escape. The contact stated that the vehicle independently shifted into limp home mode. The vehicle was taken to the dealer where it diagnosed that the vehicle needed a software update. The vehicle was repaired; however, the failure recurred. The contact manually replaced the throttle body. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000. The VIN was not provided
The rear hatch lock will not release to open, only the window will open. This happens even when all of the locks are open.
Car died 3 different times while in traffic on a 4 lane highway. It's will start running ruff and the wrench light comes on the dash. Stop the car, put it park and shut it off for a couple of seconds, then crank it back up, the wrench light is off and it is running fine. The last time it did it, the check engine light came on. Took car to tire kindle so they could read the code as the ford dealer was closed. Code was throttle control sensor was stuck wide open. This same problem happened about 10,000 back with my wife. The car had about 45,000 miles. She took it.to the ford dealer and they replaced the throttle body as there have been this problem before. This problem should be resolved as it is life threatening by doing this heavy traffic situations.
Tl* the contact owns a 2010 ford escape. While driving at various speeds, the vehicle became difficult to steer and shook. The vehicle was taken to the dealer where it was diagnosed that the instrument cluster module would need to be replaced. The vehicle was previously serviced under the federal safety agency campaign number: 14v4280000 (steering), but the remedy failed to repair the vehicle. The contact mentioned that the vehicle had experienced no failures before the recall. Since the software update, the vehicle experienced issues with the steering. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 129,000.
Driver side rear window would close, an hour later the rear lift gate would not open. There is no way to open the lift gate from inside car, if we were in an accident and needed to get out through the back.
Called ford motor company customer service today regarding a used 2010 ford escape that we bought (from a nissan dealership) yesterday. I researched the vehicle & learned that is a problem with the "electronic throttle body" (etb) in this vehicle. I was also told by the ford csr that there a "redesigned" etb part that is used to replace the original part that is prone to fail suddenly. It also appears that sudden failure of the etb which according to ford is prone to fail could result in sudden stalling and/or reduced power to the car.... Which could place the drive (my 16yo son, new driver) in a potentially dangerous and/or life threatening situation while driving. The ford csr acknowledged that, and even after he reportedly discussed my concern with his "manager", informed me that ford would only replace the part "...after it fails". This is unacceptable to me as a consumer & father of my son who will be driving this car. Apparently, ford is willing to "gamble" on my son's (and others on the road) safety & health. I called our local ford dealership who informed me the cost of replacing the (prone to fault) ecb with the "redesigned" etb was $386 (=$210 labor + $176 part). It is absolutely unacceptable to me that ford will not, upon request of a ford escape owner, replace at ford's cost ford's acknowledged prone-to-fail etb which can potentially put my son's life at risk. This far exceeds abysmal customer service... Apparently ford is willing to take a "known risk & gamble" on the health & safety of those who purchase/drive of their vehicles.
Tl* the contact owns a 2010 ford escape. The contact stated that the vent controls failed without warning. The contact was unable to use the air conditioning and heating function. Years before, the dealer replaced the power steering control module and the ic module, but the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the throttle body sensor and blower motor failed. The contact later experienced an extremely strong vibration in the steering wheel and the power steering warning light flashed. The vehicle was taken to the dealer for further inspection to determine the cause of the failure. The vehicle was not included in the federal safety agency campaign number: 14v284000 (steering). The dealer replaced the parts. The manufacturer was notified of the failure. The approximate failure mileage was 97,411.
From the time we first bought the escape (new) the battery light has came on at random times. We have taken in and dealer said there is not an electrical problem. When we drive the car and have the heat or air on it will randomly turn off and then a minute later come back on full blast. I also have rust under wheel wells that ford said they would not cover because it did not preferate the body but is clearly creeping up the uouside of the rear quarter panel as well. I have seen this on many of the same year escapes. When I pushed for results they opened an investigation then came back and said they would split the cost with me which I believe should be fully covered since it was still under the 5 year unlimited mileage body coverage. Also, my wife was driving the vehicle last week and it randomly stalled on her causing her to pull off the road. Safety is becoming a concern. Not pleased with results given.
I had turned off the highway and was traveling down a busy road when my car completely stopped without warning. Luckily, I was in the right lane and on a bit of a downward slope and was able to steer the "dead" car off the road. I turned off the engine and waited a minute. I turned on the car and it started again. I am concerned as I do a lot of highway driving and if my car suddenly stops like that again, there could be dire consequences. The earliest a dealer can look at my car is january 8th. My local dealer - january 14th. Today is december 28th. After reading some of these reports, I am afraid to drive it. Meanwhile, I need to rent a car, until someone at a ford dealer is able to look at it this is not the first time this has happened. However, after previously having the car towed to a dealership - I thought the problem was resolved.
I had been driving, then made a brief stop. When I started my car and put in "drive" to begin driving, my power steering was out. It was very difficult to turn the steering wheel. Luckily I was only about 1.5 miles away. I managed to get home but had the car towed to northgate ford in cincinnati, oh the next morning. After 3 days at the dealership, they called to say there was nothing wrong with it. I know that other ford escapes have been recalled for the power steering going out, but checked my VIN and mine was not involved......yet! Two months later, I took the car in for continuing difficulty with starting (nothing would happen for about 10 turns of the key, then immediately would start) and inability to unlock/lock car with fob despite changing battery. They had to replace the ignition lock cylinder, cylinder module and bolt. Suddenly the car both started right away and the remote key fob worked as well.
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