My ford escape hybrid is experiencing an issue with the etb which is putting the vehicle in limp mode. This issue was investigated on a number of ford vehicles in 2014 and found that it was a defective part of the throttle body, however hybrid vehicles were omitted from the warranty repair. My ford hybrid is experiencing the same issues that other models had verified and should be included in the warranty coverage.
2010 Ford Escape transmission complaints
Page 2 of 18: complaints 11 to 40 of 508, newest first, as owners wrote them.
While driving the power train will reve up like it miss a gear and then resume to normal, sometimes it will shift gears on the highway while driving and hit real hard, like a clutch; this happens quite often during driving on the highway.
My vehicle which is a 2010 ford escape has 2 major safety issues. This is now the third issue with my 2010 ford escape where the rear window shatters whileclosing the gate. This is a known issue with ford and they will not fix. Glass shatters into thousands of pieces and projects 10-15 feet in any given direction. Yet, ford will do nothing to fix. This is very unsafe where I have had glass shot at my face and I also have a dog that is often put in the back of the vehicle. The only way ford will do something is if I pay. I also wonder how many people have not filed complaints thinking this is a fluke accident and may have gone through insurance. I know it is no fluke since this is the third time this has happened and talking with ford they acknowledge the issue. There should be a recall on this vehicle. I have filed two other complaints with the federal safety agency. The second is with the throttle body. The car will loose all power at varying speeds. I have lost power on the highway and the car almost stalls. The technical (not a ford one) that I brought this to said it was a common issue but ford was doing nothing about this. I have filed complaints with the federal safety agency and there are many other complaints but there is nothing being done about these issues. Ford refuses to fix them.
Driving on city street once at about 30mph the first time about 60mph the second time. I suddenly lose speed and vehicle goes into limp mode. The wrench light also comes on. I can turn vehicle off then restart and it seems to be ok. It's happened twice in a month. Took it to dealership for repair under field service action 13no3. Ford refused to repair because they could not get a code off my vehicle indicating it was the electronic throttle body. So I would have to wait until it happens again, have it towed with the engine running so the wrench light will stay on because it goes off when I restart it.
Vehicle has taken to stalling/dying without warning. This has happened three times in the past week. The car was in gear and going approximately 20-25 MPH each time this occurred. Fortunately, I was on residential streets with 25 MPH limits and no cars were in the immediate vicinity on each occasion.
Tl* the contact owns a 2010 ford escape. The contact stated that the transmission failed to handle rapid acceleration when the accelerator pedal was depressed. The transmission remained in a higher gear despite the driver decelerating and the vehicle surged to a high rate of speed, which increased the risk of a crash. The contact heard an abnormal noise, the transmission was hesitant, and the vehicle lunged forward without warning. The contact had to drive in first gear (less than 25 MPH) because of the failure. Dewey moore ford (143 tx-49, hughes springs, tx 75656, (903) 639-2516) diagnosed that the transmission assembly needed to be replaced and no transmission recalls were issued for this year, make, and model vehicle. The manufacturer issued nine technical service bulletins regarding the power train. The manufacturer was notified and stated that this year and model vehicle was not included in a recall campaign. No further assistance was offered. The approximate failure mileage was 50,000.
Tl* the contact owns a 2010 ford escape. While driving approximately 2 MPH, a knocking sound was heard without warning. The vehicle was taken to an independent mechanic who diagnosed that the transmission seal fractured and caused the transmission fluid to flush out. The contact was informed to take the vehicle to a repair shop. The seal was repaired, but the failure recurred. The vehicle was taken to another independent mechanic who diagnosed that the bearing needed to be replaced. The manufacturer was made aware of the failures and referred the contact to the federal safety agency. The dealer was not contacted. The vehicle was not repaired. The failure mileage was approximately 122,000.
Tl* the contact owns a 2010 ford escape. The contact stated that the electric power steering failed and the power steering warning indicator illuminated. The contact had to apply force to the steering wheel to turn in either direction. The steering wheel vibrated aggressively. Bob poynter ford, inc (526 s jackson park dr, seymour, in 47274, (812) 522-2040) diagnosed that the torque converter switch needed to be replaced. The vehicle was repaired. The manufacturer and dealer indicated that the vehicle was excluded from the federal safety agency campaign number: 14v284000 (steering). The failure mileage was not available.
The transmission makes a grinding noise when u put in drive and won't go anywhere and wants to roll away if the emergency brake isn't applied and the brake pedal vibrates when u step on the pedal
Power steering assist light came on couldn't turn steering wheel..while driving especially trying to turn or steer
As I'm driving the car would just stop giving gas the wrench light shows up and I have to cut the car off to get any gas it says it's the throttle body but I fixed that and it's still doing the same thing the wrench pops up and no gas pressure as I'm driving, and I was reading up on this it says ford has a problem with the power train or something that it causes the same problem, says it's official not a recall but something wrong with the programing I just got this call last year and don't know what to do
I was driving my son home from school in my 2010 escape, I went to merge onto the highway and as I pressed on the gas pedal to gain speed, my vehicle didn't want to take the gas and I thought it was going to stall. A wrench appeared on the panel and so did the service engine light. When I took it to my ford dealer, they told me it was the throttle body again and the purge valve again. I had the throttle body replaced in 2015 following the recall and the purge valve replaced in 2016. My complaint is they replaced the throttle body free the first time, why do I have to pay this time if it is still doing the same thing?
Tl* the contact owns a 2010 ford escape. The contact stated that while driving at approximately 95 MPH, the vehicle stalled with the wrench light illuminated. The vehicle was abel to restart but the failure recurred and the vehicle did not restart. The vehicle was towed to the advantage ford of stuart dealer (772‑287‑0955, located at 4000 se federal hwy, stuart, fl 34997) where the technician diagnosed failure as being the throttle body sensor needing replacement. The vehicle was repaired. The failure recurred two years later. The vehicle was taken back to the same dealer and the throttle body sensor was replaced again. The failure recurred several times. The manufacturer was made aware of the failure and referred the contact back to the same dealer who provided a loner vehicle and performed a diagnostic test. At that point, the contact received notification of the federal safety agency campaign number: 14v284000 (steering) the vehicle was repaired. The failure recurred a year later. The contact later received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline). The vehicle was not repaired. Parts distribution disconnect. The failure mileage was approximately 100.
Tl* the contact owns a 2010 ford escape. The contact stated that the transmission failed to function properly. The dealer (jack metzer ford-lincoln, 1857 montour blvd, danville, pa 17821, (888) 494-7059) was contacted. An independent mechanic was unable to replicate and diagnose the failure. The power train warning indicator flashed. The manufacturer issued one recall for the power train and nine tsbs for the power train; however, the contact was uncertain of a permanent remedy and was waiting on a response from the manufacturer. The failure mileage was not available.
Our 2010 dord escape's transmission failed in october, 2017 with only 41590 miles on the vehicle wile moving on city streets. Replacement of the transmission was required costing us .$4,848.22.
Power steering assist fault light came on now I have no power steering, check fuel inlet light cover light keeps coming on, my transmission seems to lag alit and stuffers up hills and if I try to pass anyone
Vehicle has a power train failure when driving on the highway. At about 70 MPH the car will begin to shudder and lose speed rapidly. The problem does not persist immediately thereafter, if we pull off of the highway and shut the car off, wait a few minutes, and start it up again, the power train light is off.
I was driving down the highway going around a turn the ABS light and traction control light came on and the steering became hard like no power steering. Shut car off when I arrived at destination started vehicle again lights were off drove a little ways same thing happend again
While at highway speeds, car rmps become erratic and no response from gas peddle. Car goes idle and then stalls. Vehicle must be restarted. Yellow 'wrench' light comes on however once the car is restarted, it is no longer illuminated. No codes available from computer scan.
My car is rusting underneath the wheel suspension. The dealer is trying to make me pay nearly $800.00 to clear up the rust. The paint is also beginning to peel off the whole side of the car.the top molding is coming off the top of the car. My truck was defective and would not open. I paid $140.00 to repair. I paid for a noise in the rear of the car while the car was under warranty of $454.00. I had to pay for power train deductible even though it was a recall item. The dash malfunctioned and the lights went out and I had to pay dealer $100.00. All charges were incurred at taylor ford. The air condition went out last year. The top molding is coming off. I bought the car in summer 2013 with a full factory warranty. The trunk got stuck and would not open in january 2017.
Despite having the throttle body replaced, the vehicle still suffers from minor power surges and has stalled at highway speeds several times. These happen so randomly that it is difficult to predict when this might happen.
The automatic transmission in my 2010 ford escape started "flaring" between 2nd and 3rd gears "flaring" is a term used by ford to describe when the transmission delays shifting between gears and the engine revs until it finally shifts. . This has not really been a safety issue until two weeks ago. It started "flaring" occasionally between 1st and 2nd gears also. This is a concern because I'm not up to speed when this happens between 1st and 2nd. With traffic being heavy at times, I'm concerned that someone could rearend me when this happens. The dearer along with the ford representative haven't been able to resolve the problem between 2nd and 3rd gears so I doubt they will resolve this problem either. I'm further concerned that it could start happening with 1st gear and I could start to enter a highway and the car would not accelerate when intended and then suddenly accelerate when it wasn't safe to do so.
Like millions of other ford escape owners, I have a big problem with the throttle body on my 2010 ford escape limited v6. First I completely lost all propulsion/acceleration while driving at approx. 35mph. Coasted to side of road, turned engine off. Turned engine on and voila! Runs just fine. Several weeks later, at 75mph full loss of propulsion on a major highway, coasted to side of road, turned engine off. Turned engine on and voila! Runs just fine, until about 5miles down the road when it happened again. Then about another 3wks later, it happened again on a backroad in nc at about 60mph. This trip it happened several times and finally once I got parked and turned the engine off and back on (just to check), the check engine light came on. When I left my location, praying I'd make it home, no engine light, but now the wrench light came on. Stopped for gas (I had too, I was traveling through the country) and when I restarted the vehicle, no engine light or wrench light indicator. This problem has happened again on two more occasions yet neither problem indicator light has illuminated. I've had the truck "computer scanned" with no error/problem codes showing up. I've called 2 different dealerships, who told me "flat out" ...no problem lights/code...no fix under the "customer service extended warranty. You'll have to pay out of pocket. Millions of these vehicles have been given the so called "customer service extended warranty" yet the stipulations it makes it virtually impossible to obtain the necessary repairs of a known defective part/system malfunction. If by chance the indicator lights do show up, they won't even accept a picture, showing mileage or something to verify it's that vehicle or take a document from another reliable source (I.e., advance auto, etc.) we need a recall! Please help!
Transmission - center support snap ring failure at 47,774 miles on vehicle. While parked attempting to shift from "park" to "drive" very loud clunking sound under vehicle at shifter/center console. Vehicle was inspected 8/2016 all fluids topped off at dealer. A few days ago heard loud clunking sound - checked transmission fluid "none" completely empty (no leaking on ground) filled transmission fluid - same sound - immediately took to dealer. Dealer advised center support snap ring failed - instructed me to call ford directly reference "ford special service message #22547" as this is a "known defect with this vehicle". Called ford directly - case number was opened but no offer to assist with transmission replacement. Dealer quoted $4,500 to replace transmission $2,600 for repair (repair is only guaranteed for 2 years) replacement is guaranteed for 3 years. Thanks for nothing ford!
I was with my daughter on our way to take her back to college. While in motion driving westbound on 595 (a major hwy) my vehicle felt to have surged and lulled, surged and lulled a few times as I accelerated pulling on to 595 (an entrance with a slight incline) I continued to accelerate to safely merge with traffic on 595 w within moments the little yellow/orange "wrench" light illuminated on my dash and suddenly I had no control over my acceleration. My vehicle did not respond to my applying gas and I watched the speedometer rapidly drop before my eyes from 68 MPH to 16 MPH as I did my best to cross over several lanes in fast traffic to an exit for 95 n which was fortunately there. My vehicle "limped" (identically as others have shared) and I safely pulled over onto the grass where I waited the next 1.5 hours for the tow truck to tow me home at 9:00 p.m. While waiting I began trouble shooting my vehicles issue based on what the manual had stated and was terribly disappointed to find all the information regarding the etc and to learn that my vehicle was indeed one of those which was extended and with this defective part. I had not received the letter and so I was unaware of the "recall that wasn't..." it was an unfortunate experience and needless to say I am very disappointed in ford's lack of accountability. From what I've read this could have been much worse. Now I am left with having to go to the dealership and hoping they address the real issue at hand and be accountable now and stand behind their vehicles. My ford has never left me stranded until now and sadly so this malfunction/defect could have been avoided had ford focused on customer safety and service satisfaction. I've owned 2 fords and would like to continue to do things the american way. Ford will need to step it up and do their part!
Tl* the contact owns a 2010 ford escape. While driving at any speed and depressing the accelerator pedal, the vehicle lost power. The wrench icon indicator remained illuminated on the instrument panel. The ignition was turned off and restarted. The vehicle was driven home and the failure recurred. The vehicle was taken to the dealer, but the failure was not duplicated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified. The approximate failure mileage was 63,000.
The wrench light comes on. Whenever it does car almost goes into a stall of sorts and am unable to go above 55 MPH on highway. I know there was a safety issue with this but no real recall that ended july 2015. The warranty extended from what I have read. Can I still get this fixed under warranty?
Recall has expired on my SUV due to it being over 150,000 miles. I didnt not recieve a letter indicating that I needed this update done to my car until aug 19 2016 when my car started to loose power with the wrench symbol being displayed on the dash. I called customer service on aug 20 2016 and spoke to representive that told me that my car had a recall on it that I needed to have done and said that I had 10 years from the time the car was made or 150,000 miles to have the service completed. I did tell him that my car was over the 150,000 but he told me that the service could still be done due to it being within the 10 year mark and that I should take to a ford dealership. So on aug 21 2016 I had my car towed to the ford dealership in greenville sc where now I am being told that the serive can not be done because I have over 150,000 miles. It will cost me $101.00 to have them check it plus the amount to repair it not to mention I am out of the money it costed me to have it towed to that location. If I had been told the service could not be done I would not have taken it there in the first place. I feel I should get some kind of compensation since I am out of money and never even recieved the recall letter. Oh nor have I been able to speak to a manager from customer service.
Turned right onto freeway onramp with slight incline, after driving a couple of miles. Made it about 20 feet when the accelerator pedal stopped working. Unable to coast out of lane of traffic due to incline and was almost hit by multiple vehicles during rush hour. Two red warning lights on dash (I think engine oil and battery). Nothing stopped besides the gas pedal (radio, A/C were still running). Put vehicle in park and turned off. Was able to immediately restart and accelerator pedal worked again. Vehicle had new throttle body related to csp 13n03 at 41,000 miles. Current mileage 90,000.
Suv stalls, no acceleration. Light looking like a wrench comes on when car stalls.
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