The electric power steering assist is defective so that when I turn the wheel, the car rumbles. The issue was diagnosed by a trusted mechanic. The defect could result in reduced precision in steering the car. The steering malfunctions at low speeds below 40 MPH when I am trying to park my car or turn right on a road. The entire car rumbles and the steering wheel shakes.
2011 Ford Escape steering complaints
Page 13 of 15: complaints 341 to 370 of 413, newest first, as owners wrote them.
After a 2.5 hour out of town trip, once I came into town and slowed down to the speed limit, the steering wheel got very hard and I had a hard time controlling the vehicle at low speeds while driving on city streets. Because the steering wheel was hard, maneuvering the vehicle for turns or changing lanes was very difficult and require the use of excessive force. After reaching my destination I powered the vehicle off; when I powered it back on everything was back to normal. There were no service engine lights that came on to indicate any problem other than the steering wheel getting very hard at low speed. I found a recall online for 2011 ford escapes involving the electronic power steering but when I provided my VIN number to the dealership they stated the recall did not apply to me. I feel that this safety recall does in fact apply to my vehicle but was overlooked for some reason. Recall number is 14s05.
Right now the fuel pomp stop working and the car turns off and then after a while turns on again. It was on a local street.
Tl* the contact owns a 2011 ford escape. The contact stated that while driving at 15 MPH, the steering wheel failed without warning. The vehicle was taken to robberson ford located at: 2100 ne 3rd bend or 97701 541 382 4521, where it was diagnosed that the steering pump, steering column, and steering angle sensor needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The vehicle failure mileage was 45,000.
Complained about steering column for 2011 ford escape . I keep tell page ford in az . About my problem with steeing column . They not will to help the customer about there problem with vehicle . It hard to driver I kept tell them it hard to driver .
While making a turn I lost my power steering causing my to almost hit another car head on. I was able to force the wheel to turn and get off the road. I turned the car off and when I restarted it I was able to drive with power steering again.
While driving the battery light came on, power steering went out, then all power to dash went out, pulled over and couldn't roll up the windows, no power at all, let it sit for a minute and was then able to roll up the windows.
Car has only 22,000 miles, driving on the freeway about 60 miles per hour, and heard a loud click sound and the power steering went out.
I got into a car accident when driving. A car swerved into my lane and the power stealing gave out as I attempt to swerve into another lane for safety to get out of the way. Defective power steering cays ed accident and injury. Fraudulent concealment of defects (ford junk cars rip off ) went to ford in november 2016 about power stearing after they reported numerous times their was nothing wrong with the steering. They finally told me, after the steering completely stopped working, that they already fixed the power steering in a previous recall. Liars!!!! I have the receipt from the previous visit and no power steering was fixed. Same old part is in car. And now I have to pay$1200 dollars! I called ford and they say the recall expired and I never brought my car in... If that's so why do I have service reciept. Liars!
Tl* the contact owns a 2011 ford escape. While driving 5 MPH, the power steering became difficult to turn and the traction control indicator on the instrument panel illuminated. The vehicle was towed to an independent mechanic who diagnosed that the steering column needed to be replaced. The vehicle was repaired. The manufacturer stated that the vehicle was not included in a recall. The failure mileage was 86,662. *ln
When driving in a low speed in a city street, all of a sudden the steering wheel won't steer it felt so hard that I had to stop on the side of the road to prevent to get into accident. I checked online if there's issue or recall on this vehicle. There's a recall for this issue but when they type the VIN # it's not included and dealership said it will cost $2,000 to fix it.not sure why this is not included for recall...
Driving and power steering did not work. It was very hard to steer car to stop. When I turned of ignition and restart vehicle the power assist works for a while. There was a recall on approx 1.3 million vehicles. My VIN # is not included......?? Doesn't make sense.
This vehicle has experienced a loss of power steering while driving. Console displays "power steering assist fault". Dealer diagnosed a faulty steering shaft torque sensor (dtc b2278). Dealer also confirmed that the part number of the faulty torque sensor is (cl8z-3f818-a). This issue seems to be the exact same as ford recall 14s05 and the federal safety agency campaign 14v284000. This escape is experiencing the same symptoms as recall 14s05 and the vehicle was manufactured within the dates specified in the recall, however, the VIN does not currently include this vehicle in the recall.
Tl* the contact owns a 2011 ford escape. While driving, the power steering failed without warning. The vehicle had to be restarted to operate normally. The vehicle was taken to a dealer where it was diagnosed with needing a new power steering torque sensor. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in the federal safety agency campaign number: 14v284000 (steering). The approximate failure mileage was 89,000. Updated 04/11/17 lj
We purchased a used 2011 ford escape on jan 17,2017. After leaving the dealership and driving home, the power steering failed while backing out of a driveway. We turned the vehicle off, and restarted it. The power steering was functioning again. As we turned the corner on my street, the power steering failed again, causing the vehicle my daughter was driving to go straight toward a light pole on the corner. We stopped the vehicle and we were able to force the steering manually to turn into our driveway. I contacted the non-ford dealer to advise them what had happened within 30 minutes of leaving their dealership. Repairs have not been made yet. Ford says that my VIN is not under the recall, despite having the same problem that the recall states. I researched our vehicle and contacted ford to file a complaint. There was a recall issued on may, 2014. Here is the recall: recall number 14v284000 recall date 05/29/2014 component steering:electric power assist system summary ford motor company (ford) is recalling certain model year 2008-2011 ford escape and mercury mariner vehicles manufactured august 18, 2006, through september 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the electric power steering (eps) assist. Consequence if power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash. Ford's number for this recall is 14s05 attached is the coding from the dealership.
Electric power assisted steering system failed while driving on the highway, it failed as I was turning a corner. No power steering available. Had it towed to the kendall ford in eugene or. They would have to replace the whole unit, this unit has previously failed 3 times on other vehicle of my type. The total repair cost is $1,400.00 my car only has 58,000 miles on it, I think ford needs to stand behind their product, especially when this has been an ongoing problem (3times) on cars like mine.
On 3 separate occasions, my vehicle shut off while I was driving. The lights flickered off, the brakes worked at approx. 30% after the car shut off and I had minimal steering capabilities and no acceleration capability. The car has also repeatedly been found with a dead battery (around 10 times now) when it has a brand new battery and alternator, and nothing within the vehicle has been left on to drain the power.
Tl* the contact owns a 2011 ford escape. While driving approximately 6 MPH pulling into a parking spot, the vehicle lost steering power. The failure was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was approximately 129,000.
Car would not start. Once started, power steering completely out. Had to drive home with no power steering.once power steering came on a day later, air is not working.
Tl* the contact owns a 2011 ford escape. Without warning, the eps failed and the steering wheel became extremely tight. The contact had to cautiously park the vehicle due to the failure. The dealer was notified. The manufacturer stated that the vehicle was excluded from the federal safety agency campaign number: 14v284000 (steering). The contact was uncertain of when the vehicle would be diagnosed and repaired. In addition, the contact was included in the federal safety agency campaign number: 16v777000 (fuel system, gasoline). The interim notice indicated that parts were not available. The approximate failure mileage was 106,000. Vin tool confirms parts not available.
Power steering started randomly going out. Sometimes t would work again by turning off and turning back on the vehicle but that was only temporary. I took the escape to a ford dealer to get it looked at. This year was included in the steering recall (14s05) but for some reason, this VIN was not included even though it is the same problem and was the same fix as the recall is. Frustrating. I did call to let ford know the problem and asked if they would include my VIN since it had the same problem. They said no because it's tracked by VIN and mine isn't included. The car was at 80,000 miles when this happened.
Tl* the contact owns a 2011 ford escape. While driving 50 MPH, the power steering became difficult to maneuver. The power steering warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering torque sensor failed and needed to be replaced. The vehicle was repaired. The contact stated that the vehicle was previously repaired per the federal safety agency campaign number: 14v284000 (steering). The manufacturer was made aware of the failure. The failure mileage was 77,666.
Steering problems at low speeds, harder to steer, ford shop said it was the steering turque cencor. Just like the recall!
Started car to go to lunch, pulling out of parking lot steering wheel locked up, pulled in lot across street and left car running, man checked and steering still locked. Turned car off and re-started...steering wheel unlocked. Miles on car 110886.7, date, 09/28/2016
Lost power steering assist while driving vehicle at approx. 35mph. It was all I could do just to get it back home. I couldn't even turn it to get into my garage! I did some research on this problem and found that a recall had been issued for vehicle years 2008-2011. I called the dealer and was told that my vehicle was not included in this recall since it was manufactured on may 26 2011. My problem is: I'm having the identical problem and who's to say that these parts weren't manufactured at the same time the defective ones were?
Tl* the contact owns a 2011 ford escape. While driving approximately 5 MPH, the power steering failed without warning. The vehicle was driven to a mechanic, but was not diagnosed. The VIN was excluded from the federal safety agency campaign number: 14v284000 (steering). The manufacturer was not notified. The approximate failure mileage was 74,000.
Tl* the contact owns a 2011 ford escape. While in reverse, the steering wheel suddenly became locked and would not turn. The contact indicated that the failure occurred on two separate occasions. The vehicle was taken to an independent mechanic who diagnosed that the electronic steering torque sensor was faulty and needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 119,000.
4 separate times while driving, the steering wheel completely locked up and could not turn the steering wheel at all. Luckily, was able to stop, turn car off, restart, and the steering wheel unlocked and was able to proceed. This all happened within two weeks. Very scary situations.
Tl* the contact owns a 2011 ford escape. While driving and making a turn, the steering wheel became difficult to maneuver. In addition, the fuel fill inlet warning light illuminated. The failure recurred intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic power steering failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 14v284000 (steering). The manufacturer was made aware of the failure. The failure mileage was unknown. Updated 09/22/16*lj
Tl* the contact owns a 2011 ford escape. While driving approximately 15 MPH and coming to a stop, the power steering failed without warning. The contact took the vehicle to the dealer where it was diagnosed that the steering column needed to be replaced. The VIN was excluded from the federal safety agency campaign number: 14v284000 (steering). The manufacturer was made aware of the failure. The failure mileage was 49,112.
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