Random loss of power steering.
2011 Ford Escape steering complaints
Page 9 of 15: complaints 221 to 250 of 413, newest first, as owners wrote them.
Tl* the contact owns a 2011 ford escape. The contact stated that in 2014, his vehicle was repaired under the federal safety agency campaign number: 14v284000 (steering) at ford & lincoln of smithtown (440 east jericho turnpike, st james, ny 11780). The contact stated that while driving at various speeds, the power steering assist warning message flashed intermittently and the vehicle loss power steering functionality. The vehicle was taken back to the same dealer, where he was informed that the vehicle was no longer under recall. The manufacturer was notified of the failure. A recall repair approval request was filed however the request was denied. The vehicle was repaired. The failure mileage was approximately 60,000.*dt consumer believes torque sensor was the root of the problem.
Tl* the contact owns a 2011 ford escape. The contact stated that the steering ceased without warning while driving. The vehicle was taken to an independent mechanic and was diagnosed that the steering torque sensor failed and needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The contact stated that the vehicle was unable to be driven. The manufacturer was made aware of the failure however, there was no assistance provided. The failure mileage was approximately 81,000.
My 2011 ford escape is purchased from a previous owner who had a recall preformed back in 2014. The recall was for the electric power assist system. The dealership did not fix the problem correctly. Years later I have a major problem with my steering wheel shacking and know I can barely turn the wheel. Bought into the same dealership where the recall was original performed and they said I would have to pay 800.00 to get fixed because the recall is closed. Please help me with this problem. Regardless of mileage or age if the vehicle you sound think that safety would be the first priority for the consumer. I have owned fords in the past but have never had this kind of problem. Please help me get this major ussue fixed. Vehicle steering wheel would shack in place and while driving about a week after the shacking the vehicle stopped shaking but you can barely steer the steering wheel to drive.
Tl* the contact owns a 2011 ford escape. The contact stated that when his wife attempted to drive the vehicle, there was no power steering. The failure recurred twice. The contact attempted a second time and the vehicle operated as intended. No warning light was illuminated. The vehicle was taken to ford and lincoln of smithtown located at (440 east jericho, turnpike, st james, ny 11780). The power steering was diagnosed by dealer and determined that power steering gear had troubles and the steering column would need to be replaced. Dealer said that most 2008 to 2011 ford escapes have been recalled for this issue but consumer's vehicle did not fit the parameters. The steering column was replaced by smithtown ford and consumer was charged for the repair. Consumer attached the paper work from dealer showing this information. The manufacturer was made aware of the failure. The failure mileage was 104,000. *ln*jb*dt
Power steering failures related to electrical power steering column. It cuts out intermittently and has failed while driving. Restarting the car sometimes fixes issue. Ford has stated other 2011 ford escapes have a recall for the power steering system- this vehicle is not recalled.
First power door locks quit working, next tail gate won't open, tire pressure dash light warning comes on yet there are no problems. Check motor dash light goes on and off often yet they find no problem. Latest is power steering went out with no warning while driving again plugged into checking machine no problem. Steering wheel shakes continuously while stopped. And believe suspension is giving out. Not a car that I would recommend to anyone. Has horrible blind spots. All occurrences happen while driving or stationary. All this has happened in the life of our ownership. Steering was yesterday feb 26,2020
The steering wheel is shaking when driving and when in park. Not sure if safe to drive
The last two times I've driven the vehicle, the power steering has failed intermittently.. When it fails, the car becomes very difficult to steer. Failed and returned 4 times in a 3 mile trip. Twice while going straight at 35mph and twice while turning at 10mph or less.
The power steering went out while driving.
Tl* the contact owns a 2011 ford escape. The contact stated that while driving at various speeds, the vehicle lost power steering functionality without warning. The contact stated that the failure was intermittent. The vehicle was taken to champion ford sales inc. 2502 w 26th st, erie, pa 16506, (814) 878-2500, to be diagnosed. The diagnostic test was performed however, no mention of the power steering was listed in the diagnostic report. The vehicle was not repaired. The vehicle was not included in recall the federal safety agency campaign number: 14v284000 (steering). The manufacturer was notified of the failure. The failure mileage was approximately 98,000.
Driving through my neighborhood last night my steering wheel locked up
While driving my 2011 ford escape the steering became hard to turn. There was no warning. Just no longer turned properly. I was driving on a highway dong about 55 miles an hour. If it happens while turning without warning there would be an increase risk of crashes.
Vehicle looses power steering while driving
Tl* the contact owns a 2011 ford escape. While driving 20 MPH, the power steering failed without warning. The contact was able to regain power steering ability and drive home. The contact discovered the federal safety agency campaign number: 14v284000 (steering), which he associated with the failure. The contact spoke with the manufacturer and was informed that the vehicle was not included in the recall. The contact also took the vehicle to monadnock ford (119 monadnock hwy, swanzey, nh 03446) where it was diagnosed that the power steering torque sensor was defective. The vehicle was not repaired. The failure mileage was 97,009. *dt
Tl* the contact owns a 2011 ford escape. While accelerating from a stop, the power steering malfunctioned. The failure occurred intermittently and worsened while driving low speeds. The vehicle was towed to ken grody ford buena park (6211 beach blvd, buena park, ca 90621, (888) 263-7926) where it was diagnosed that the torque sensor failed and the entire steering column needed to be replaced, parts were replaced and completed. The repairs cost $3,000. The manufacturer stated that the vehicle was not included in a recall. The failure mileage was 110,000. *bf consumer stated while exiting from the interstate vehicle went from 65 MPH to 0 MPH a gradual deceleration and the electronic power steering stopped working. Consumer tried to restart the car serveral times to no avail.
While driving my steering wheel locks up and I have to pull over and turn the truck off and restart it in order to gain movement in steering wheel
Tl* the contact owns a 2011 ford escape. While attempting to make a left turn from a traffic light, the power steering failed without warning. The contact stated that the vehicle became difficult to maneuver. The vehicle was taken to an independent mechanic to be diagnosed where the contact was informed that the electronic power steering needed to be replaced. The vehicle was not repaired. When the vehicle was restarted, it resumed normal operation. Rivertown ford (1680 whittlesey rd, columbus, ga 31904, (706) 653-7420) was contacted by phone and stated that the repair would take three hours and would cost approximately $800. The vehicle was not repaired. The vehicle was not included in the federal safety agency campaign number: 14v284000 (steering). The manufacturer was informed of the failure. The approximate failure mileage was 144,000.
Electric power steering goes out all of a sudden while I'm driving. I have to man handle the wheel till it comes back and it almost caused a couple of bad accidents. I don't like feeling unsafe driving a car I'm paying for especially with my kids in it. Took it too the dealership to get diagnosed and my torque sensor in the steering column has a bad connection, and can cause the wheel to lock up. The most frustrating part is my particular VIN is not covered with the recall for the exact same issue with other 2011 ford escapes. I don't have $700 to dish out at all times working for the army. Would be awesome if the recall would cover all 2011 escapes so I can get the issue fixed and my family doesn't have to stress about it anymore.
While driving down the road the battery light came on. Then all the sudden the stearing wheel got tight and I couldnt steer the car. Then I turned car off started it again after a few minutes the battery light lite up and the stearing was locking up not letting me turn .very scarey cause almost had an accident and nothing was displayed saying anything about stearing or battery low...
Car was being driven when electronic steering wheel completely locked up. Car was turned off. When cat was restarted it worked for a couple of miles then the same thing happened while turning left which almost resulted in a dangerous accident. Thing same sequence happened 3 more times just trying to get the car home. Contacted ford ( there is a recall) but was told my car's VIN is not recalled even though it has the exact symptoms of the recalled vehicles. Two ford dealerships told me many customers are having the same issues with their escapes and ford not taking responsibility. I do not feel safe driving this vehicle
Was making a right turn into an intersection and steering wheel suddenly became difficult to turn, rendering the vehicle unable to make a successful turn. Vehicle was in motion at time of incident. Vehicle steering wheel remained stiff for remainder of drive and vehicle was not able to maneuver as effectively. Required much more force to turn steering wheel. No motor vehicle accident associated.
When making a right hand turn at slow speed the power assist stops while the vehicle is still on. This has happened 4 time in the past month. Turning off then back on allowed me to continue on. The dealer informed me there was no recalls on my escape for this issue but in searching I found recall #14v284000 that mirrors my exact problem. I currently have 113k on the car.
Tl* the contact owns a 2011 ford escape. While driving 20 MPH, the steering wheel seized and was unable to turn. There were no warning indicators illuminated. The contact turned off and restarted the vehicle in the middle of the road in order for the steering wheel to resume normal operation. The failure continued. Upon investigation, the contact associated the failure with the federal safety agency campaign number: 14v284000 (steering). The vehicle was taken to an independent mechanic where it was diagnosed that the power steering software needed to be updated. The vehicle was taken to bonnell motors inc (located at 353 cambridge st, winchester, ma 01890, (877) 729-9700) where the same diagnosis was provided. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 124,000.
Twice in the last few months the power steering goes out when turning slowly. I was driving about 15mph when I turned to the right and felt the steering lock up making it dangerous and nearly impossible to get to a safe parking place. Once I did, I powered the car off for a min and back on. It resumed as normal. It is dangerous and scary to be driving with my family. I no longer trust this vehicle.
Electric power steering has a recall but ford is unable to locate information stating a recall on the car. Electric steering gave out multiple times but ford refused to fix the issue, even though it was recalled in 2014
Driving to an appointment started into a curve in road when power steering failed in vehicle. Could barely control vehicle to get off of road. No warning, noises or lights came on. Very scary. Checked for recalls and was told my vehicle VIN number is not included but the year and model do have a recall on steering problems.
Steering died while operating vehicle. Was able to avoid incident and restarting car appeared to fix issue at the time. Dealer indicated exact same error code b2278 and repair as indicated by recall 14s05. However, this VIN not included in that recall and many calls to ford and an open case are useless. Have grave concern for future failures.
All the sudden while driving lost total power steering and could hardly turn the wheel at all. Once I got it stopped and shut off for a few minutes, power steering was fine when I cranked back up. Has happened again while driving later. This is the exact same issues reported on the 2008-2011 ford escapes torque senors that was recalled. It needs to be recalled on the 2011-2012 models as well.
Tl* the contact owns a 2011 ford escape. While the contact's wife was driving 5 MPH, the steering wheel became difficult to turn, causing her to bump into a curb. There were no warning indicators illuminated. The driver was able to park the vehicle into a parking spot. Once the vehicle was turned off and restarted, the steering wheel resumed normal operation. The contact's wife managed to drive the vehicle home. The contact associated the failure with the federal safety agency campaign number: 14v284000 (steering). The vehicle was taken to autonation ford bellevue (located at 411 116th ave ne, bellevue, wa 98004, (425) 243-5203) where it was diagnosed that the torque sensor needed to be replaced and the power steering control module needed to be reprogrammed. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 107,000.
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