Tl* the contact owns a 2013 ford escape. The contact stated while the vehicle was parked the air bag above the front passenger's side window deployed inadvertently. The vehicle was towed to newins bay shore ford located at (219 w main st, bay shore, ny 11706 631‑665‑1300) but was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 92,000.
2013 Ford Escape airbags complaints
Page 2 of 3: complaints 11 to 40 of 54, newest first, as owners wrote them.
My vehicle was stationary. I was rear ended by a mid size car going at least 55mph. The vehicle did not break before colliding with my vehicle. My air bags did not deploy. Both my drivers seat and my passengers seas broke. The plastic surrounding the base of my seat was dislodged and cracked. The metal structure of the seats also broke. Both my drivers seat and front passengers seat were completely laid back and did not raise after the collision. The seats before the collision were in the upright position. Due to the air bags not deploying my head contacted the steering wheel.
Tl* the contact owns a 2013 ford escape. While operating the vehicle, the air bag warning indicator remained illuminated after buckling the driver's seat belt. Additionally the driver's side seat belt alarm was inoperable and did not chime when the seat belt was not fastened. The vehicle was taken to an independent mechanic who diagnosed that the seat belt sensor was faulty. The local dealer and manufacturer were not notified of the failures. The failure mileage was 60,000. *bf
My fianc and I were pulling out of our driveway when the vehicle suddenly stalled and stopped completely. The vehicle was then hit by another vehicle the side airbag didn't deploy and my fianc is very lucky to be alive! It wasn't until we purchased this vehicle that we realized that this particular vehicle has had so many recalls. There also has been so many official stalling complaints that an investigation had beeen necessary! Since the accident, the stalling issue has not improved but worsens and is now stalling everytime we put gas into the vehicle. It stalls and won't start again. He was driving on a major highway; upon exiting the highway the vehicle stalled and shut completely off at the highway exit ramp luckily he was able to pull the vehicle off on the shoulder or he would have been involved in yet another accident and potentially killed! Ford really needs to address this problem! These vehicles have been well maintained and from what I have read most are having this same issue from the beginning of owning the vehicle. When my fianc was injured in the first stalling accident we weren't the owners of the vehicle, my aunt was allowing us to borrow her vehicle and she recently sold it to us; now that we own the vehicle we realize that the accident could have been prevented and should have! Also I understand the side airbag not deploying is another recall issue that hasn't been addressed with our SUV!
Car randomly shuts off has shut off 3 times since getting it back from dealer... Car was parked for 4 hours after starting the car and waiting for the RPM to drop when I put it in drive and accelerated the engine shut off power was still on . The second time the engine shut off car was idling for 10 mins after a 25 min srive from work whwn I drove off made a turn a block away engine shut off had hit hazards throw gear into neutral roling to a safe distance from corner yo stop. The last time this happen car was not idle after driving several blocks after a rolling stop sign my csr shut offf in the middle dfle off intersection. Car has said to be fixed by dealership but its not aur bag light stays went off after taking it in but is now lit afain
Just because the VIN on this specific 2013 escape doesn't match all the recalls doesn't mean it doesn't have the same issues. I've already had to have the water pump replaced and the transmission rebuilt. There's electrical issues, HVAC issues, door issues, delayed acceleration issues, the list goes on and on and on with this vehicle. I reached out to ford and they offered no help. Your system only allows me to check three problems.
Vehicle sold to me as part of military car sales program overseas. When attempting to fulfill recalls at overseas location, ford dealership said they are unable to acquire the parts necessary for completing the recalls in the uk.
I was in a car accident on july 26, 2015 and the side impact airbag did not deploy after I had received a recall notice many months prior to the accident> every time I took it to the dealership for maintenance, they said there was no "fix" yet at the time. My 2013 ford escape was totaled in the accident. I was driving at a rate of about 20/25 MPH westbound on the 2600 block on elm street on sunday 07/26/15 at about 1:30 pm cst. I was on the left lane when a car in the left lane made an illegal left turn from his lane in an attempt to park and t-boned my car instead. All airbags deployed except for the side impact bag on the drivers see that was on the recall. My head struck the door frame and I suffered a concussion, multiple soft tissue injuries and a temporal mandibular disorder
Tl* the contact owns a 2013 ford escape. While driving approximately 55 MPH, the vehicle stalled without warning. The contact coasted the vehicle to the side of the road, waited a few minutes, and was able to restart the vehicle. The vehicle was taken to the dealer where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was not repaired and the failure recurred. The manufacturer was not made aware of the failure. In addition, the front passenger door failed to remain locked. The contact received notification of the federal safety agency campaign numbers: 14v237000 (air bags), 14v239000 (structure), 14v597000 (air bags, seat belts), and 16v643000 (latches/locks/linkages). The parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 138,000. Parts distribution disconnect and VIN tool confirms parts not available.
Tl* the contact owns a 2013 ford escape. The contact received notification of the federal safety agency campaign numbers: 14v597000 (air bags) and 16v643000 (latches/locks/linkages). The parts for the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the recall issues. Vin tool confirms parts not available and parts distribution disconnect.
2013 ford escape. Consumer writes in regards to driver side door latch problems is identical to passenger side door latch recall notice. Consumer requests recall for driver side door latch.
Tl* the contact owns a 2013 ford escape. The contact received notification of the federal safety agency campaign numbers: 14v597000 (air bags, seat belts) and 16v643000 (latches/ locks/linkages). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 01/06/2017*ct updated 01/17/17.
On january 28, 2015 , while driving the vehicle in the city of trujillo peru . The engine stopped, the witnesses of the engine , oil and also the battery sign lit up. So I decided to take the vehicle to the authorized ford ,, where ford mechanics determined that the engine had no oil, intercooler and ducts , spark burnt with oil residue workshop. Then the workshop asks me to authorize disassemble the engine to repair , the vehicle had 12.583 km long, and is within the factory warranty then , ask the college of engineering of the city of trujillo to conduct an ocular inspection. To determine the cause of the fault and the determination of the severity occurred in the vehicle , of course with the consent of ford peru , ford which he refused to perform an expert .
Tl* the contact owns a 2013 ford escape. The contact received notification of the federal safety agency campaign number: 14v597000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Ongoing list of recalls some of which do not even work its a dangerous distracting vehicle to drive endless trips to the dealers.this is not a safe and reliable car
Tl* the contact owns a 2013 ford escape. The contact received notification of the federal safety agency campaign number: 14v597000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Ma 10/21/15
Tl* the contact owns a 2013 ford escape. The contact received a recall notification of the federal safety agency campaign number: 14v597000 (air bags, seat belts); however, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the lack of parts for the repair. The contact had not experienced a failure. ...updated 09/22/15 *bf updated 12/28/15.
Tl* the contact owns a 2013 ford escape. The contact received notification of the federal safety agency campaign number: 14v597000 (air bags, seat belts); however, the part needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Ma 10/1 updated 10/08/15
Tl* the contact owns a 2013 ford escape. The contact received notification of the federal safety agency campaign number: 14v597000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2013 ford escape. Consumer writes in regards to parts not available to complete airbag recall notice. *smd recall # 14v597000.
Tl* the contact owns a 2013 ford escape. The contact received notification of the federal safety agency campaign number: 14v597000 (air bags, seat belts); however, the part needed to perform the repair was unavailable. The contact stated that the manufactured exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 ford escape. The contact stated that the air bag warning lamp flashed several times. The contact received notification of the federal safety agency campaign number: 14v597000 (air bags) and stated that the part was not available within a reasonable time frame. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact stated that the air bag warning lamp continued to flash intermittently. The approximate failure mileage was 5,000. Updated 7/21/15
Tl* the contact owns a 2013 ford escape. The contact stated that the recall notice for the federal safety agency campaign number: 14v597000 (air bags, seat belts) was received in october of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. The manufacturer was notified.
Tl* the contact owns a 2013 ford escape. The contact received notification of the federal safety agency campaign number: 14v597000 (air bags, seatbelts) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.
2013 ford escape. Consumer writes in regards to waiting for parts to complete vehicle repairs.
Tl*the contact owns a 2013 ford escape. The contact stated that the recall notice for the federal safety agency campaign number 14v597000(air bag) was received in november 2014. After contacting the dealer and the manufacturer on multiple occasions the contact was informed that the parts needed to repair the vehicle would not be available until between july 2015 and december 2015. The contact did not experience a failure.
Tl* the contact owns a 2013 ford escape. While driving at an unknown speed, the air bag warning light illuminated. The vehicle was taken to a dealer. The contact was unsure about what part needed to be replaced. The vehicle was not repaired due to the parts not being available to repair the vehicle. The manufacturer was not notified of the failure. The VIN was included in the federal safety agency campaign number: 14v597000 (air bags). The failure mileage was unknown.
Back in aug. 2014 I got a recall - 14s17 oct. 2014 got a recall - 14s21 I have been calling our ford dealer each month and they still don't have the parts. So I continue to get a card from ford reminding me of the recall and to contact the ford dealer today. Well then, why don't the ford dealers have the parts.
Tl*the contact owns a 2013 ford escape. The contact stated that the vehicle was taken to a dealer for the federal safety agency campaign number: 14v597000 (air bags , seat belts) however, it was informed that the part was not available. The manufacturer was not notified of the issue. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Tl* the contact owns a 2013 ford escape. The contact stated that the air bag warning light illuminated. The contact received notification of the federal safety agency campaign number: 14v597000 (air bags, seat belts) however, the part was unavailable to perform the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 21,000.
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