Tl* the contact owns a 2013 ford escape. While driving 20 MPH, an abnormal burning odor entered through the engine compartment and the oil warning indicator illuminated. The contact managed to pull the vehicle over into a parking lot. The contact and passenger exited the vehicle and observed smoke under the vehicle and oil leaking profusely from under the vehicle. The vehicle was towed to the local dealer. The local dealer (crown ford, 420 merrick rd, lynbrook, ny, 11563, 516‑599‑0600) did not diagnose the vehicle. The vehicle was not diagnosed or repaired. In addition, the contact mentioned that the oil had just been changed two weeks prior at chatham ford (781 main st, chatham, ma, 02633, 508‑945‑0500). The manufacturer was not contacted. The failure mileage was approximately 84,000.
2013 Ford Escape driver assistance complaints
Page 3 of 3: complaints 41 to 51 of 51, newest first, as owners wrote them.
My car has ran a 100% since the day I bought it. I went to go move my car after I cut my grass and instantly my power steering sensor went off as soon as I started my car stating that it required service due to it not working. Just like that. No earlier warnings, no malfunctions prior to this incident, nothing. I am a mother of 4 daughters and thankfully I was just trying to reposition my vehicle in my yard vs. Driving down the road or else it could have caused severe bodily harm to us or even worse, it could have caused a major accident that could have resulted in death. I called the ford dealership and they stated even with so many complaints on this particular model, make, and year having this exact problem, this is not a recall yet. I researched it myself and found out that the 2013 ford fusion also has this problem, but there is currently an active recall for the fusion, but not the escape. I am confused on this. Are they waiting on a death toll to rise due to ford's malfunctioning part and a lawsuit before they decide that this is a real serious issue or is it because of the lack of concern for fords customers and families they had when they decided to use this poorly planned electrical design that is continuously malfunctioning? Or maybe its because they know that this is a big issue and charging customers over $1700.00 to fix this poorly planned product that is going to cost someone their lives was going to make their service department revenue sky rise with this power steering problem being high in demand. I don't understand why one model of ford with the same year is on recall for this, but the other model with the exact same set up and year is not. I am a single mother of 4 daughters that is still paying on this $19,000.00 vehicle that is now parked in my yard because it is too expensive to fix. Thanks ford!!!
My vehicle is telling me my coolant is low but it is not its also telling me im due for an oil change and has been coming off and on for the past 10 months ive had it serviced numberous(8) times had my coolant flushed and sensors checked. Had it serviced at the place I bought it and at airport ford. Even had my motor replaced 5 months ago. This issue is keeping me from driving my vehicle because once its (hot) it will shut the vehicle down..I can get in it start it after not driving it for hrs and pull out of my driveway and it says its over-heating. And will say stop safely. And the vehicle will shut down. Ive been stranded 3 times from this happening. I check the coolant and its not low or over full. I really hope nothing happens while im driving or when I have my 3 yr old daughter in the car with me. Thank god its only been on my way home from work.the place were I bought the vehicle has my paperwork for the replacement of the motor. And the cost.
After starting my 2013 ford escape, the instrument cluster information display with system warnings and only odometer display went blank. Technicians checked for a bad fuse, but none found. Also, found that there is a recall (15c03 - reprogram instrument panel cluster) issued against 2014 ford escape for the same issue.
Takata recall.I keep getting an engine light on and I took it to auto zone to find out why. They said it was a coolant bypass value.I see where there was a recall for this but when I called ford they said it was fixed. They said to keep my receipt and if there was another recall for this problem I could send my paper work in and I would be reimbursed. Apparently the problem was not fixed. Why should I have to pay for something that was recalled and wait to see if there will be another recall to get paid.why shouldn't I be able to take it in and get it fixed as a recall. Maybe something wasn't done right.what should I do I'm positive there will never be another recall and how do I truly know this was fixed in the first place. I just bought the SUV in aug last year thank you for your time
My engine light came on and my car started to stall and not drive. It started to skip and at as if it was not going to go while driving. When I stopped it started to act as if it was going to cut off in the street. I had to get it towed to a dealership. They said it was my engine wiring system. Cost 500 dollars to fix.
My car is a 2013 escape and since I took it to service and to fix one recall that was causing my car to overheat and shut off engine 1.- (recall no. 13s12) risk of localized overheating of the enginecylinder head that may lead to oil leak filters. And .some other recalls, like 2.- (recall no. 13y03 fuel line jumper), 3.-(recall no. 14so4 reprogram restrains control), and 4.-(recal no.14s03 exterior door handle) since that day ive called many times to service manager ivan regarding this. My car has been malfuntioning overheating in the freeway, and in the streets, most of the times, even when it was right out of the service, I was going on a vacation with my family, where I even had d to pay to replace engine coolant bypass valve, $330.18 dlls because my car is over 30,000 miles but not yet 3 years .and at this time they performed another recall ????? Yes... This was recall no 14s21 restraints control module replacement. And now when I got my car out of horne ford nogales az. When I turn I hear a sound on the right side of my tires or brakes need a solution please help what can I do I need a solution this is not fair
Was in reverse pulling out of drive way, cross traffic indicator went off and car began to shake, put car in drive and drove after it stopped shaking. When I came to the first light the car would not go even as I had accelerator all the way down, the car revved but did not move until a minute later it slowly began to move with accelerator all the way down. Gradually it picked up speed again but kept on shaking. While at the light the car seemed to be loosing electrical power and felt as though it would shut off as it had lost all power before due to the collision indicators sensing a crash.
Engine warning light first began to appear at approximately 35,000 miles. Initially the warning light came on and off after a few weeks, then stayed on permanently until I took it into the dealer. After I left the dealer, the engine light reappeared after approximately a month while I was driving and stayed on steady at approximately 40,000 miles. The dealer stated it had to do with fueling the car. I took particular care in noticing when this current engine light appeared. It was no where near fueling of the car. It was during the operation of the vehicle. Thank god it has not been associated with any "real" issue other than the fact that I can't use the clicker to auto-start my car during what has up until now been a relatively mild winter. This car has been in the shop so many times, I am on a first name basis with the ford staff. Buy japan.
On 10-10-2015, our 2013 ford escape 4wd started displaying an ABS error code, along with a traction control system error and a "hill start assist not available" error message, simultaneously. The ABS brakes would engage at low travel speed. We took it to the dealer, who determined that a rear wheel sensor had failed. They kept the car for two weeks and returned it on 10-21-2015. It had 24,273 miles on it. Now, 3 weeks later, on 10-16-2015, the very same problem has recurred, with the dash lights displaying for the ABS system failure, the traction control system failure and the "hill start assist not available". The ABS system engages at low speeds causing the brakes to grab, rendering the car unsafe to drive. This car is a 'lemon' in our opinion, as it has had 5 major breakdowns, including a major engine problem at 720 miles, a failure of the air bag controller, two problems with the ABS system, as documented herein, and two recalls related to the engine potentially catching on fire due to a fuel leak (a recall, followed by a recall to fix the recall). I sincerely believe that this vehicle is dangerous and have asked the ford motor company to buy back this vehicle several times, but they have refused to do so. I fear that my wife and I are not safe while driving this car due to the high number of defects on this one particular vehicle. I am reporting this ABS/traction control problem since it has now happened twice, as I believe it likely impacts other ford escapes made at the same time, and likely indicates a bad batch of wheel sensors that are failing prematurely in the field. Since the failure of the wheel sensor disables the ABS and tcs systems, this is a dangerous defect, as it can happen completely at random. My wife was 100 miles from home last time and had to drive back with the ABS & tcs not functioning.) this car is "unsafe at any speed"!
This vehicle should be equipped with a single dedicated dash mounted switch for the traction control "off" function. To disable traction control in low speed situations requiring more traction now involves navigating through four dash mounted information screens while using the steering wheel mounted control buttons. A process that requires taking your view off the road for 5 seconds or more and is potentially dangerous.
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