The car stalls intermittently. The first time 3/11/2014 was the day following my service for oil change and tire rotation. I was pulling away from my house and the car just stalled. I put it into park and the car restarted. The next time was 3/17/2014, again I was pulling away from my house and the car stalled, started beeping and a service engine now light came on. I restarted the car, parked and called the dealership. A towing company picked up the car and took it to the dealer. The dealer informed me that nothing showed up in the memory and they could not do anything because it wasn't happening for them. They kept the car for several days before I picked it up. Approximately 2 weeks later the car stalled again while I was on the freeway on ramp. I tried to call the dealer but the phone would not work. Ford took the car again and could not find anything in the memory. Within 2 weeks this happened again while getting onto the freeway. In addition to the stalling problem, the sync system has reset itself, the compasses are not functioning properly, the external temperature gauge doesn't work all the time and now the phone randomly starts calling people. I was given a phone number for corporate by the dealership. I called and after playing phone tag for several days the representative (joshua) told me that if it stalls again that I should not attempt to restart the car and I need to call the roadside assistance number and wait for them to come. In addition, he said under no circumstances should they attempt to restart the car because if they do it will reset the memory and ford cannot fix the problem. I asked about the recalls on my car and was told there were none; however, I was on the website and there are 2. I asked why ford did not send me a recall notice and he told me that ford doesn't do that. I am afraid to drive my car. Its been to ford 7 times now. Help!
2013 Ford Escape engine complaints
Page 46 of 49: complaints 1,331 to 1,360 of 1,426, newest first, as owners wrote them.
While turning at a speed of approximately 5 MPH the car stalled causing the loss of power steering and power brakes. This was the third incident of the car stalling. "williamsburg ford and preowned" serviced the car today and found no fault codes. Claim that they can not service the car without ford's authorization via "recall". This vehicle is potentially dangerous once a stall occurs to a driver from side or rear impact. This needs action from the federal safety agency and ford.
The "engine fault, service now" light came on and the car would not accelerate. I had to pull over and hit ok in order to turn off vehicle. When I got out of the car it smelled like burning in the engine. After researching this online it is worrisome that this is not part of a recall yet. It seems there are many of these escapes with the same issue, some catching fire. Please advise!
2013 ford escape. Consumer writes in regards to recall notice problems. *smd the dealer informed the consumer, the part had not been manufactured, and it would be awhile, before any parts would be available. The consumer referenced recall # 13v583000.
Tl* the contact owns a 2013 ford escape. The contact stated while driving approximately 40 MPH, the contact was advised by another driver that smoke emitted from underneath the vehicle. The vehicle was maneuvered to the side of the road where flames were seen from under the hood. When the contact moved away from the vehicle it exploded. There were no injuries. The fire department extinguished the fire. A police report was filed. The vehicle was towed to an independent mechanic. The manufacturer was notified of the defect. The approximate failure mileage was 27,000. Rk
Tl* the contact owns a 2003 ford escape. The contact stated while driving approximately 5 MPH, the vehicle started making a clanking noise. The vehicle was maneuvered to the side of the road. When the vehicle was observed the front tires were bent outward. The vehicle was towed to a dealer who stated that the under pan needed to be replaced in order to repair the vehicle. The vehicle was not repaired. The contact referenced the federal safety agency campaign id number 14v165000(structure, frame and members); however, it did not completely repair the vehicle. The manufacturer was notified of the defect. The approximate failure mileage was 79,000.
2013 ford escape. Consumer writes in regards to "engine fault- service now" warning appeared on the dash when starting vehicle. Consumer states vehicle stalled and lost all power. *smd the consumer stated the first engine fault light happened in october 2013. He turned the engine off and re-started it again, and the light didn't come back on. The second fault occurrence as he was leaving the house in mid-february. The vehicle moved very sluggishly and didn't appear to be getting any power. On march 15, 2014, the vehicle stalled and lost all power. The only message that displayed said to put the vehicle in park. Fortunately, the vehicle started again. The vehicle was taken to the dealer, but a diagnostic test didn't reveal any problems. The dealer kept the vehicle for 2 weeks, with no success in finding a problem. The next morning, the engine fault service no error message appeared on the dash. When his wife attempted to drive away, the vehicle accelerated sharply and took off down the road at a high rate of speed, leaving her with no control of the acceleration or speed of the vehicle. She applied the brakes, and the vehicle stopped. The consumer drove the vehicle to the dealer, and on the way there, it repeatedly sputtered and then it suddenly accelerated and lunged forward all the way to dealer. Even the engine fault code displayed on the dash, the mechanic was unable to get an error code on the computer. The mechanic test drove the vehicle with the consumer, and it was then the vehicle exhibited everything the consumer was referring to. When they returned, the mechanic, hooked the computer back to the vehicle, and an error showed a harness issue, which was related to a wire splicing into two wires, which somehow became tangled during assembly.
When I brake to slow down the car for a red-light stop the engine shut down before the car was completely stopped. This happened 3 times in the 4/20 week. Ford service couldn't find what's wrong because they couldn't "reproduce" the problem. Another safety issue is the passenger airbag. The airbag-off warning sign always lit up randomly when my son sits in that seat. My son is slightly over 100 lbs. Ford people said he has to sit straight up, which I think is ridiculous and outrageous.
One day when I started my car it came up with the error message "engine fault, service vehicle now!". I got a fright, restarted the car and the error message was gone and I could drive it home. The next day the message came up again, I tried to drive it and it was clunky and wouldn't go past first gear. I pulled over and restarted the car and it worked fine again. It happened again the following day so I took it into the service center. The service center was unable to recreate the problem and could not find anything wrong in the car. They looked into the car computer's logs and couldn't find anything there either. Since then the problem has happened 9-10 times and it is unsafe for me and my family to drive when the car is reporting the error. We cannot drive it while the error is on and the dealership say they cannot fix it unless the error is showing.
Engine caught fire due to a ford recall notice, burning vehicle. Vehicle is a total loss. Ford did not have the replacement parts available to repair the vehicle at the time of loss. As of this date (april 26) ford has not accepted responsibility for this fire loss.
Tl* the contact owns a 2013 ford escape. The contact mentioned that while driving 25 MPH, the check engine warning lamp illuminated and the vehicle stalled. The contact mentioned that the vehicle was repaired under recall the federal safety agency campaign number: 13v584000 ( fuel system, gasoline) and week later the failure recurred. The vehicle was towed to the dealer. The manufacturer made aware of the failure. The failure and current mileage was 15,500. Updated 7/8/14 ma also, the engine overheated.
Tl* the contact owns a 2013 ford escape. The contact stated that the check engine warning light illuminated. The vehicle was taken to a dealer where the failure was unable to be repaired. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 10,000 and the current mileage was 18,000. The VIN was not available.
I bought the car brand new nov. 2012 and it had 200 miles on it. From about mar/april 2013 I have taken the car in 6 times for the same problem over the past year and a half that they can not seem to fix. When I start the car or its already running and I start to drive the "engine fault, service now" comes up and the car goes into limp mode until its shut off and re-started again, at which point its a 50/50 chance of working right. This has happened in the driveway when I first start the car as well as when im driving it will go into limp mode and not get above first gear and it sputters to a stop. I have had my engine sensors changed twice because they kept blowing out. The problem still continues.
Tl* the contact owns a 2013 ford escape. The contact stated that while driving approximately 50 MPH, small flames emitted from the engine compartment. The vehicle was moved to the shoulder and was shut down. The vehicle was taken to the dealer who repaired the vehicle. The contact mentioned that the failure continued after the repair. The contact was unsure of the exact repairs. The manufacturer was contacted about the failure and informed the contact that the vehicle was not included in the federal safety agency campaign number 13v583000 (engine). The failure mileage was not available.
I was ~350 miles from home in n. Minnesota on 2/7/2013 and was accelerating from ~30 MPH to 55 MPH when the vehicle started to shake violently and loose power. A default message appeared on driver's information display followed by an ok message. The vehicle continued to shake and would not accelerate past ~5mph. I pulled into a local business parking lot and turned off the engine. I then added a bottle of gas line antifreeze believing there was a fuel problem since the outdoor temperature was extremely cold (-20 f to ?? 30f) and I had refuel ~75 miles before. After the addition of a bottle of fuel line antifreeze I immediately started the engine. I proceeded to the local ford dealer to have the vehicle checked out. The technician could not find an error code. The vehicle performed normally until the problem reappeared march 30th at ~ 19,500 miles (again in n. Mn). A default message re-appeared on driver's information display followed by an ok message. After pulling over on the shoulder of the road, I shut off the engine and immediately restarted it. The engine has performed as normal since the second incident. After return to my home I reported the problem to the local ford dealership. The dealer maintenance department consulted with ford motor company for a service recommendation. The vehicle was serviced on 3/9/2014 per ford's recommendation at ~ 20,000. Again there was no error message stored on the vehicles computer.
My 2013 ford escape has had a issue of stalling while at intersections or driving at slow speeds the radio and AC is still working but the engine is dead if you are not paying attention you could roll out into and interception and you car be dead and you have to put it in park to restart it this has happened many times to my wife she has almost got hit multiple times with the last one being a semi truck everytime I take it to for they tell me they cant find in fault codes they don't know what to fix so they just tell me to go with it I have filed an official complaint with ford corp. Office still with no results basically what they are saying is if they cant find a code they cant fix anything so am I just supposed to let my wife drive a unsafe car and get her and my son killed and if you look online there has been thousands of people saying the same complaint and ford telling them the same thing so something is wrong we need help.
Tl* the contact owns a 2013 ford escape. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v583000 (engine) but was made aware that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs.
Vehicle stalls for no reason when coming to a stop. Vehicle idles rough and stalls. Service engine now warning comes on. The federal safety agency needs to address this problem now. Look at all the other complaints about this same vehicle on the web sit. Someone is gong to get killed or injured because ford can not or will not address the problem.
While driving the vehicle to the dealer to be inspected under the federal safety agency recall 13v583 when the engine reached 3000 RPM's huge volumes of blue smoke came out of exhaust system. While at the dealer the dealer performed the recall inspection and related tests, which resulted in replacement of the water pump and in the dealers words "all coolant system and related modifications per extensive recall" ford recall 13s12c and 13s12d. The dealer would not confirm that the recall had been repaired or eliminated for this vehicle after these repairs were completed. Most of the parts listed to address the recall make sense except the replacement of the oil dipstick. The dealer also addressed the blue smoke issue and in the dealers words "found excessive oil in the turbo and excessive play in the turbine wheel". This resulted in the replacement of the turbo. Please note that this engine is the troubled 2013 1.6 liter ecoboost engine. The parts that failed and were replaced should not have failed on an engine with only 8449 miles on it. The vehicle was in the shop from march 18th until april 1st to get repaired. Also understand that we do not have an issue with the dealer, we feel they have done what they can to resolve these defects in this engine. We are concerned that the federal safety agency has not done enough to get this troubled engine off the streets and we are also concerned that there still has not been full disclosure from ford of what is wrong with this engine that is causing multiple recalls.
I was driving slowly in a parking lot, coasting, when the engine died. I was able to restart it after putting it into park. The issue has happened twice more, once on the highway, once on a city street. Both times happened when the car was coasting. I was lucky to have been able to pull over safely and restart the car. Separately, I have experienced the rough engine start so many others on this website have complained about. The sequence is you turn on the engine, it idles roughly, can't accelerate away from the curb, and jerks forward when you try. You have to shut down the engine, let it calm itself down and restart. Sometimes it's fine, sometimes you have to repeat. I mentioned it when we took it in for its first service, but ford didn't find anything wrong. I'm shocked that neither ford nor the government has done anything, despite dozens of complaints of exactly the same issue. That is not a statistical fluke, it is defective vehicle and I hope neither ford nor this agency screw up again the way gm and this agency did with the ignition issue.
When I tried again to start up my car today, the powertrain was producing smoke. Ford agreed to buyback my car in mid december 2013 but they have still not been following through on their written contract. I have contacted ford's rav dept along with emailing ford's tier1 customer support everytime my car has caught on fire. I have also let the dealer know of my issues. I have tweeted to @ford, @fordservice, @fordescape about my car. They are aware my car's overheating and transmission issues. No one from ford has offered to put me in a loaner car while they try to reissue my 'lost' buyback check. They'd rather me drive around a car that catches on fire. I suspect they are trying to hit a quarterly goal and are stalling to q2. I paid cash for my car so I'm sure my buyback is impacting their budgeting. The smoke from the powertrain triggered my asthma.
Tl* the contact owns a 2013 ford escape. The contact stated that while driving approximately 40 MPH, smoke was seen coming from under the hood. The contact exited the vehicle and moments later, flames had engulfed the vehicle. The fire department was called to the scene and extinguished the fire . The vehicle was destroyed during the incident and a police report was filed at the scene. The vehicle was not diagnosed to determine the cause of the fire. The manufacturer was notified but no solution was offered. The failure mileage was 33,000.
Driving in parking lot fan speed accelerated and then engine shut off. I tried starting again 3 times and the same thing happened. I called aaa and had the car towed to hyundai dealership in reno where we purchased the car. There was a smell of burning in the engine. The dealer reported the smoke was coming from under the hood of the air compressor clutch coil is internal short cause burning smoke. They recommended replacing the air compressor. Ford said my car is not included in their recall list.
When I tried to start up my car today, the powertrain was producing smoke. Ford agreed to buyback my car in mid december 2013 but they have not been following through on their written contract. I have contacted ford's rav dept, I have tweeted to @ford, @fordservice, @fordescape about my car's issues yet they have not contacted me back about where my repurchase check is at or try to get me a replacement vehicle while this process is occurring. They are aware my car's overheating and transmission issues.
My automatic transmission is not shifting when I drive uphill and it's causing the engine to rev at redline. When I was driving back from la over the weekend, the car struggled the entire drive. Something was burning under the hood. The engine was also overheating while driving uphill. Ford agreed to buyback this death trap in mid dec 2013 but they have been stalling the entire process. Apparently my check is missing. I don't want to be in this car when either it burst into flames, the transmission or engine seizes.
Tl* the contact owns a 2013 ford escape. The contact stated that while idling at a stop light, the vehicle began to overheat as the check engine light illuminated. The vehicle was taken to the dealer for inspection where they stated that the coolant hose assembly needed to be replaced. The vehicle was repaired but the check engine light illuminated again. The vehicle was taken back to the dealer where they stated that there was coolant in cylinder 4 and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 14,000.
I purchased this car brand new january 4,2013 at tom denchel ford prosser, washington. All recalls have been very serious - engine will catch fire. I don't feel safe driving this car. I believe ford should have to recall every one of these 2013 ford escape's. The engine has a huge potential of catching on fire. The first recall I believe was the "fuel pump/filter was incorrectly installed" and would cause an engine fire. It seems this car was incorrectly put together. These cars should be taken off the road before consumers lose their lives. I don't feel safe driving this pos vehicle. It just seems there is one recall after another. If there is a consumer class action lawsuit pertaining to this vehicle I would like to know of it so I can get on the list.
Tl* the contact owns a 2013 ford escape. The contact received the federal safety agency campaign number: 12v551000 (engine and engine cooling) and stated that the recall had surpassed a reasonable time for repair. The contact took the vehicle to the dealer to be diagnosed, and was advise that the part was not available for repair. The manufacturer was contacted and could not advise when the part would become available. The contact also mentioned that while driving 70 MPH, coolant began leaking and caused the engine to seize. The vehicle was not repaired. The approximate failure mileage was 1,500. The VIN was not available.
Tl- the contact owns a 2013 ford escape. The contact stated that he received a notice for the federal safety agency campaign number 13v583000 (engine) and was informed by the dealer that the parts were not available. The manufacturer was not contacted about the issue. The contact had not experienced a failure. The VIN was unavailable. Mh
Tl* the contact owns a 2013 ford escape. The contact stated that while driving approximately 60 MPH, there was an abnormal burning rubber smell from the vehicle as the high temperature high warning display light illuminated. The contact mentioned that the vehicle was previously repaired under the federal safety agency campaign number: 13v583000 (engine). The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 13,000. ...updated 02-28-14 *bf the computer system began reducing speed and the gas pedal could not produce acceleration. There was a burning rubber smell and the vehicle would no longer move forward. The vehicle was towed to the dealer, where the dealer determined the engine needed to be replaced. The vehicle was recalled and serviced in december 2012. There was severe engine overheating and fluid leaks coming from the vehicle. Updated 03/18/14
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