Fuel tank compressing, causing the vehicle to rough idle, surge or stall while driving with no warning. Has stalled on three different occasions. Unsafe to drive. Check engine light illuminates. Ford requires a $100 fee to check vehicle and stated customer would have to pay for repairs and then see if ford will reimburse.
2013 Ford Escape fuel system complaints
Page 10 of 11: complaints 251 to 280 of 287, newest first, as owners wrote them.
Tl* the contact owns a 2013 ford escape. The contact stated that while driving at approximately 30 MPH, the engine temperature warning indicator illuminated. The vehicle was maneuvered to the side of the road and towed to the dealer. The dealer informed that the fuel pressure sensor and the engine wire harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 41,424. ...updated 04/19/16 *bf
I purchased my '13 escape se at the end of sept 2014. In december '14 it started leaking coolant and oil all over the driveway while it was parked. The weather strip was falling off the door. Then when it was raining, water poured in through the reading light as I was backing out of the driveway. I brought it to the dealer and it took 3 weeks for repairs and recalls to be done. It went back for other recalls twice. In november '15 I got an alert while driving that coolant was low (3 weeks post oil change and "the works") and it was dangerously low. I refilled it and brought it back to the dealer - they were unable to diagnose the issue so it went unrepaired. December '15, I turned my car on and received an alert "engine fault service now" while still in park. I had to move it a few blocks and drove it at a slow rate, the car jerked back & forth while I drove it the 2 blocks before I parked it again. Also brought it to the dealer and they stated the alert code was for a fuel line issue, but when they tested it there was no evidence of any issues.
Coolant issues, overheating and vehicle stopping completely, this occurred several times; head gasket replaced, turbo replaced, spark plugs coming out on their own, wheel bearing and sensor gone, touch screen gone
Tl* the contact owns a 2013 ford escape. The contact stated that a strong odor of fuel emitted inside and outside of the vehicle continuously; however, there was no fuel visible on the ground. The vehicle was towed to an independent mechanic who diagnosed that the fuel line damper would need to be replaced. In 2014, the vehicle was repaired under the federal safety agency campaign number: 13v584000 (fuel system, gasoline), but the failure recurred recently. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.
My mom's car is a remote fob push button start an stop and she cannot hear the car running to cut off sometimes leaving it running. We asked the ford dealer to program a 3 minute idle shut down but could not accomodate. No injury has been caused.
Tl* the contact owns a 2013 ford escape. While driving at 40 MPH, the vehicle began to vibrate. The vehicle was taken to a dealer who diagnosed that the shaft and joint assembly, bushing, seals, right front axle, and shaft joint forward needed to be replaced. The vehicle was repaired. Five months later while driving at 65 MPH, the contact noticed strong fuel fumes emitting in and around the vehicle. The vehicle was taken back to the dealer, who diagnosed that the fuel lines needed to be replaced. The vehicle was repaired. The contact was aware of the federal safety agency campaign number: 13v584000 (fuel system, gasoline) however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 54,000.
Tl* the contact owns a 2013 ford escape. While driving approximately 72 MPH, the vehicle stalled without warning. The vehicle was taken to a dealer, where it diagnosed that the fuel line sensor needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer. The technician performed additional unknown repairs. The manufacturer was not notified of the failure. The failure mileage was 26,615.
Since I have owned the escape to present I have never gotten anywhere near the gas mileage that was listed on the window tag. I do not even get on the road what it said I should get in town. It stinks.... I have talked to the dealership persons about it every time I am in for an oil change or recalls. They just tell me that it isn't broken in. How many miles do I have to have to be broken in??? I am an older lady so I do not drag, dig off, or any foolish driving....the gas mileage just stinks. Is there anything that can be done about it. Maybe ford needs to have to follow kia's example and have to give gas cards to make up for the poor gas mileage. I have complained about this several times on line, but nothing happens. Unless this changes, I will not be interested in buying a ford again. I will go back to foreign make....always got good gas mileage there. Wanted to buy local and buy american made, but big mistake!!!!!!!!!!!!!!!
Went in for an oil change and my husband was advised that the heat shield over the catalytic converter appeared to be disintegrating. The technician suggested it would be a fire hazard and needed to be repaired asap. We went to immediately to the ford dealership and they attempted to assert we had hit something. Based on position of shield I'm not entirely sure that's possible. We had not hit anything with the car so the assertion was just offensive, that plus the fact that there is zero other damage to the vehicle. So, we hit something that was able to damage the heat shield in the under body of the vehicle without causing any other damage? Right! Then they said could be 'weather' conditions as we live on a gravel road. This appears to be a consistent theme from other postings, although in their case they were told snow! Maybe ford doesn't make vehicles to be used in other than pristine driving conditions. Wonder where I'd have to travel to find those? Apparently, ford elected to install a part above the catalytic converter that doesn't appear as well constructed as the pans I use to make bar-b-que on my grill; and which incidentally don't appear to hold up to either snow or gravel roads if you believe the excuses of their service advisers. Our dealership charged $167 for the heat shield and another $109 to install it for a total bill of $290.09 after taxes. The part itself appears designed for failure and then on top of that we were price gouged when the failure occurred. The adviser actually gave me the part to show me afterwards. It is literally shocking to me that something this cheaply made could be installed in the under body of any vehicle. Bar-b-que pans that I can buy for 4 for $10 would have provided better longevity. Shame on ford and the dealership that price gouged to take advantage of ford's design failure.
2013 ford escape. Consumer writes in regards to vehicle poor mileage issues. *smd the consumer was informed to wait until the vehicle reached 8-10,000 miles and it would improve.
At start-up, there was an error message on the instrument panel about an engine fault instructing me to seek service immediately. As it was after 6 pm, and the dealer service shop was closed, I drive home. The engine was "sputtering" as if it was going to stall. The car had minimal power and didn't achieve a speed over about 25 MPH. I ran a vehicle health report, which indicated a problem in the engine, transmission, or powertrain; it instructed me to have the car serviced. The next morning, there were no problems. At the dealer the following day, no problem codes came up, and the dealer wouldn't replace the etb since there isn't a recall. I believe, however, that the problem is the etb and that I'm being placed in an unnecessarily dangerous situation when the etb can fail unexpectedly. Please issue a recall!
Vehicle loses power and stalls either idling after start or within a tenth of a mile. This occurs even if the vehicle has been driven extensively then parked and restarted or from a cold start. This condition is hazardous as power has been lost entering traffic. The car must be stopped and placed in park and restarted. This occurs about every other day. Ford dealership replaced splices in wiring harness per ford tsb15-0005. Problem recurred. Returned to ford. Throttle body replaced. Problem recurred; returning to ford again.
Car has been giving us an error message "engine fault service now" since we bought the vehicle. Ford has been unable to repair for the life of the vehicle. The car has no started to shut off in traffic. The incident on 12/27 I was slowing down in heavy traffic and the vehicle shut off. Cars where able to avoid us and we were able get the car restarted but it is becoming a hazard to not only us but everyone on the road. Two weeks prior the car shut off while we were at a red light. Ford has been unable to fix and unwilling to work with us on this issue. I have seen comments on line that other people have faced similar problems with the 2013 escape. We just want the safe working car that we thought we paid for. We have tried everything and been very patient but now it is a safety hazard.
The vehicle had been turned in to brown daub ford in nazareth, pa where it was reported to have died twice on the road. They then reported it died on them twice also. They replaced the engine fuel pump as this is the ecoboost there are two pumps (one at fueltank one at engine) and returned the car. It drove for 30 minutes and died again in an intersection where it almost caused a serious accident. The dealership wrote up the complaint as car wants to stall which is not what was said. They were told it died and was dangerous, they returned it with the same mileage as they took it in so it was not test driven. This is a very dangerous problem and will cause a death. The none turbo engine has a recall for wireharness splices not done properly and that is what this sounds like. Please look into this.
The vehicle will just die when driving, it is off. Very dangerous. There is a recall for the smaller engine with the same symptoms. The dealer has spoken to ford and they do not know what it is. It died on them twice. They now believe it could be a dropoff in pressure in the fuel system which makes no sense. The cat just stops running.
While slowing down for a stop light on a busy state highway, and without warning vehicle stalled. Loss of electric temporarily. No collision bc vehicle behind me was able to swerve.
Vehicle towed to ford on 7/3/14 for fuel leak. Also told ford that fuel range consumption gauge was not working right. Ford was unable to verify fuel leak concern but did the 13s12 overheating and 14s03 handle recalls. On 7/19/14 low coolant light came on. Called ford and they said that it was an air pocket in the coolant system and to add distilled water and drive it to ford. The dealership drained the coolant, added coolant and pressurized to check the system. Explained to ford that our daughter was taking the car on a 500 mile road trip that afternoon. They reassured us it was fixed and that she would not have an issue, but if she did, simply add distilled water again to resolve. Later on 7/19/14, after driving 150 miles of the trip, the temperature gauge rapidly jumped from normal to hot and the engine overheated. Roadside assist. Towed to the closest ford dealership. This new dealership said the vehicle had so many problems that they were going to have someone from ford to come look at it. The new dealership faxed us the list of what was wrong with our vehicle: leaking water pump, leaking turbo coolant tube, turbo coolant banjo bolt loose, hose clamp on turbo coolant tube not released, coolant stand pipe not bolted, engine harness taped but not secured to engine cover, coolant stand pipe harness not properly secured, battery cable rerouting not performed, foam protection not applied to coolant level module, active grill shutters not removed at all, thermostat housing bolts loose, cv boot ripped, bolts on oil deflector not tight to specs. Ford says they repaired the vehicle but we told them we could not risk our lives any more with this defective vehicle. On 7/29/14 we explained everything to ford, sent them the list, got a case number and requested that ford buy back the vehicle. On 8/8/14 ford denied our request. We are too scared to pick up the vehicle.
Tl* the contact owns a 2013 ford escape. The contact stated that while driving at 25 MPH, the engine stalled and the engine warning light illuminated. The vehicle failed to restart. The vehicle was towed to a dealer, who replaced the tire wiring for the map return signal and the tcbp return. The contact stated that five months after the repairs the failure recurred. The contact stated that while driving 40 MPH, the engine warning light illuminated and the vehicle stalled. The vehicle was towed and was diagnosed that the fuel pump control module needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 14,383. Updated 09/30/14*lj updated 02/27/2015
Vehicle sputtered and shut off while in traffic at approx. 35 MPH. This has happened 3 more times, it is now at the dealer for the 4th time in attempt to repair. Ford has so far been unable to provide the dealer with an adequate explanation or fix. The dealer has been more than cooperative but is at the mercy of ford. A vehicle shutting off for no apparent reason and without warning could lead to serious injuries.
*1:the first time experienced a problem, I was driving a stretch of level road, approx 40 MPH, and heard a pop sound, I called the ford dealership service and I was told if no warning light came on .. Not to worry and just let them know if the light comes on. It was okay to drive. I already had very low gas mileage, but was informed that I needed to give it 5-10k miles to break in"... However, I soon noticed a drop in miles after pop, but was continued to be told to not worry about it.. "needs 5-10k miles to break in" then told "it's a big engine, it needs up to 20k miles to brake in", etc...). I have taken the car in several times to be checked and they keep saying that they checked everything and cannot find anything wrong with it. The mileage continues to be extremely poor (currently 11.4-15mpg in city and hwy... On a really long straight non-stop drive I might peak at 21mpg- this car is suppose to get 22 city and 30 highway). Last year I spoke with regional rep at ford who concurred that the mileage was bad and said they would find out what was wrong and fix it. No follow through on their part. Several attempts to contact resulted in no call back. **2: the other issue is the lack of pick up power. There is a delay that is a safety concern for me.... As I have had near misses as not being able to get out of the way of a merging truck... Because the car hesitates briefly when you push on the gas... Then lurches forward. I got the larger engine (2.0l 14 gtdi titanium eco boost) because I wanted to make sure that I had enough power to move when I need to. This hesitation happens a lot. But again, the dealer service dept say that they cannot replicate it, nor find anything wrong. The mechanic informed me that the delay is just the way all the new cars are now because the gas pedal goes through a relay system now, not directly connected to the fuel.
Tl* the contact owns a 2013 ford escape. The contact mentioned that while driving 25 MPH, the check engine warning lamp illuminated and the vehicle stalled. The contact mentioned that the vehicle was repaired under recall the federal safety agency campaign number: 13v584000 ( fuel system, gasoline) and week later the failure recurred. The vehicle was towed to the dealer. The manufacturer made aware of the failure. The failure and current mileage was 15,500. Updated 7/8/14 ma also, the engine overheated.
I purchased the car in november 2012, I had the car for 2 days before it was recalled and sat at the dealership for 17 days. I have had 2 more recalls for the same issue (fire from fuel system) and now having a recent recall that states I should not drive the car- I was told by the dealership that they can not fix my car for 3 weeks.
Tl* the contact owns a 2013 ford escape. The contact stated that there was a strong gasoline odor from inside and outside of the vehicle. The vehicle was taken to the dealer where the technician could not diagnose the problem. The vehicle was not repaired. The manufacturer was not made aware of the problem. The approximate failure mileage was 8,000.
The traction control system on the vehicle is a hazard. With no more than 3-4 inches of snow the vehicle would not accelerate to get me and occupants out of oncoming traffic. A close call when my only option was to back up and the people behind me to offer me room. The vehicle sits with the accelerator floor or modulated but will not move. After reading the owners manual it tells me " in some instances of deep snow" (not!) turn off the traction control via these 4-5 steps. How the hell are you going to do that when your going to get hit. In my estimation this is a hazard! Their traction control is a danger it does not work period. My wife and I were scared needless to say. Try it, you'll see what I mean.
My 2013 ford escape stalled twice while going slow on a local road in july of this year. After the second stall (a week apart) I brought it in for service (levittown ford) and they could not find nor recreate the problem (they had it 4 days). It stalled again twice on sunday october 13, 2013, once going through the ez pass lane at the verrazano bridge and again about 45 mins later on a secondary road in nj, again going slow (under 15 MPH). We reported this to levittown ford service and also to corporate. The service department told me that when it happens again we shouldn't restart the car and call for ford roadside assistance. Corporate has not returned my call. We are concerned that we may get rear ended in a serious accident if the car stalls again and the car / truck behind us doesn't stop in time (e.g. Harry chapin on the lie) I don't believe the break lights would go on since the car completely shuts off. We transport our two grandchildren two days a week from school / nursery school and are extremely concerned. Is there anything we can do?
Filling vehicle up with gas pump on automatic. After gas pump clicked off, removed nozzle from vehicle and gas shot out of gas tank filler neck all over me. Happened twice at 2 different gas stations.
Was driving on manetto hill road in plainview, ny when vehicle stalled. No power to the accelerator. Kept pressing the gas, and the car didn't move. No warning chimes, no appearance of anything wrong-radio was playing, AC, etc. Was able to pull over (roll to the side of the road), put the car in park and restarted it. The computer then showed "engine fault service now" drove to a local gas station, though the car was bucking and difficult to drive. Car was then towed to dealership service station. Have learned that there are multiple tsb's issued for my car, but no recall. Parts are not available so the car remains at dealership service station. I was lucky I was not in rush hour traffic or on/getting on or off a highway when the car died. I shudder to think what would have happened then.
While driving the vehicle engine stalls. No lights, no warning, if gas is not accelerated I have lost engine 4 times. 3 times it wouldn't start while parked, and 4 additional times while driving the engine stalled completely, no warning on the expressway in chicago. I drove straight to dealer and left it there, had to put car in neutral if I let off the gas in order to rev engine to keep from stalling a 5th time. This has happened over and over the last few weeks. The dealer (fair oaks ford, naperville, il) is telling me there are no 'codes' showing anything is wrong. This vehicle is unsafe to drive and has 7,000 miles. I have brought vehicle in twice for the same issues, thus far to no avail. I cannot drive this vehicle in this condition. It's unsafe and there is no remedy.
Had regular oil change on 4/15/13 and about a week after. While coming to a stopped the vehicle just stalled without warning. Had to come to come to complete stop to put car in park and restart. Ran vehicle health report--nl. Went to dealer who did oil change and said they never heard of this car doing it . If happened again call roadside. 05/29/13 at 545pm car stalled again no warning. Called crown ford set up appt for mon. 06/10. 6/7/13 558am car again stalled at about 35 MPH no warning had to put in neutral apply brake to restart since I was on road with no shoulder and mid curve. Keep appt for mon. At about 423pm that day started car and engine fault noted on start tried to drive out of parking garage. Car was missing and barely moving. Transmission made loud clunk noise. Coasted car down parking garage so tow truck would be able to access it. Towed to crown ford. Offered vehicle health report I ran stating it was powertrain issue. They declined needed it. Checked and replace map sensor. Picked up on 6/11/13 and 06/12/13 stalled again early in the morning about 600am and then I was advised to bring back to dealer. Stalled again on way to dealer approximately 1130 am. Advised service dealer they ran diagnostic for the next week which all came back normal. Service manager drove on 06/17 and stated problem reproduced and would replace throttle body.this was done and I picked up on 06/21. 06/23 at approximately 204 pm car stalled again...restarted after putting in neutral unable to come to a stop vehicles behind us...restarted when restarted engine missing again when pushed gas the transmission seemed to make a clunk noise and stalled again.the vehicle without notice stalls and is a great safety issue and after last stall the RPM seems to rev up some.this is a major defect and life threatening defect. Vehicle randomly stalls & now revs rpms.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2013 Ford Escape?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history