The car has hid headlights. These lights use a "shutter" to cut off the light on "low beam". The "shutter" is stuck and does not raise to obscure the lamp in "low beam" leaving the lamp on "high beam" whenever the headlamps are on. Our escape has this problem on the drivers side resulting in many flashes from oncoming drivers. This is a clear safety problem as it impairs the vision of oncoming traffic and we have no control over it. Ford will not recognize this as a safety issue. They will only repair it if it falls in the 3 yr. 36,000 mile warranty. I have found incidents on the internet going clear back to 2005 on ford focus cars with same problem.
2013 Ford Escape lights complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
My vehicle's rear running lights failed at night. The car has automatic headlight controls, and even after cycling the light switch several times (off-parking-on-auto), I was unable to get the running lights to illuminate. The issue cleared up after leaving the car parked overnight, however the following day, the passenger side light failed to illuminate. Both bulbs checked out fine.
The left light went out. Went to dealer to get the light bulb changed. After an hour, they updated me that "some" electrical failure occurred and that it could take "hours" to fix. It for sure is covered under warranty, but now I am skeptical to drive this car. And this car is new, and under 3 months old with about 3500 miles. Incident occurred on friday evening. Took to dealer on saturday morning. Was told they were out of bulb, and to wait until tuesday. Took to another dealership. They were kind enough to get the needed part (bulb) by monday. Took to them on monday. They put in the bulb. Then realized power wasn't reaching the bulb point. So had me get it back in on tuesday. Checked on tuesday, to find out it was the bcm (body control module) that was out. So had to wait another while they got the part. Finally got the vehicle delivered on wednesday evening.
Tl* the contact owns a 2013 ford escape. The contact stated that while driving approximately 45 MPH during the night, the daytime running lights and the instrument panel lights illuminated automatically however, the tail lights would not illuminate unless activated manually. The vehicle was taken to an authorized dealer who advised that the vehicle was functioning as designed. The manufacturer also advised the contact that the vehicle functioned as designed. The vehicle was not repaired. The approximate failure mileage was 22.
Warning light failed to go on for a flat tire. Light went on when tire was removed. After temporary tire was put on 3 different lights kept flashing on and off when driven.
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