Tl* the contact owned a 2013 ford escape. Two minutes after the vehicle was parked in the driveway, the contact heard a loud crash. The contact went outside and noticed that the vehicle rolled down the driveway and crashed into a vehicle passing by. The contact was not in the vehicle at the time of the failure. The contact stated that the house was on a hill and the vehicle went into reverse independently. The air bags did not deploy. The occupant in the other vehicle was injured and received medical attention. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the contact's insurance company. The manufacturer was made aware of the failure and provided a case number. The failure mileage was unknown.
2013 Ford Escape transmission complaints
Page 10 of 15: complaints 251 to 280 of 401, newest first, as owners wrote them.
Tl* the contact owns a 2013 ford escape. While driving at low speeds, the vehicle sputtered and stalled. The contact had to turn off and restart the vehicle multiple times in order to drive. The contact stated that the same failure occurred while driving in reverse. The vehicle was taken to wall's ford (2 merrill st, salisbury, ma 01952) where it was diagnosed that the transmission needed to be replaced. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 123,000. The VIN was unavailable.
Intermittent stalling of my 1.6 liter ecoboost engine. It happens every 3 to 4 days and only happens after you start the engine and drive about 100 feet. The engine will lose power and die. You start it back up and it will display loss of power and die again. Normally the 3rd time the engine starts and runs properly. It will then not have any issues for 3-4 days. It is dangerous because it will normally have this problem after gong to the store and when leaving you pull out of parking lot and it will stall merging into traffic. It has never done this while traveling at speed limit.
Tl* the contact owns a 2013 ford escape. While driving highway speeds, the transmission would randomly downshift, which caused the engine to rev and the speed to decelerate. An unknown dealer was notified of the failure. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 70,000.
At 68,000 miles, the transmission went out on my escape. I was at a stop light and tried to accelerate when the light turned green. Without 1st gear, the car wouldn't budge. I had to press the accelerator to the floor to go anywhere.
Transmission slipping in forward and reverse when car starts up from stop on city road.
My 2013 ford escape sel 1.6l with ecoboost is having the same coolant issues as many similar models have been having. However, my car's VIN number was not included in the official recall so I have to foot the bill despite it clearly being the exact instance in which the recall was issued. For a clarification of the issue. The coolant is rapidly depleting despite no visible leaks or smells of it burning off, indicating that it's leaking into the engine (fire hazard as its a potential to ignite) caused in part by faulty hosing equipment. When the coolant levels get too low, the check engine light comes on and an immediate alert that the engine is overheating... Even though the temperature remains unchanged. The car then begins to stall until the coolant levels are returned to normal.
The engine will stall while driving. It has been doing it after being off for 0-60 minutes. I won't be able to accelerate and then the car starts shaking and shuts down.
Tl* the contact owns a 2013 ford escape. While idling at a drive thru window at a restaurant, the vehicle jerked forward and almost crashed into the preceding vehicle. The contact attempted to drive off, but the vehicle stalled and the check engine indicator illuminated. The vehicle was towed to north hills automotive (1428 augusta st, greenville, sc 29605, (864) 233-9002) where it was diagnosed that new bushings needed to be installed along with a new transmission. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 153,300.
I purchased my escape with 50,000 miles on it, within a few months I had a low coolant alert- I was told at the dealership they did not replace the cap correctly after an oil change, they flushed the lines and couldn't find any leaks so the cap was replaced. I had a low coolant warning again and my coolant was replaced at home, and then another warning shortly after, again replaced, coolant clearly leaking from under car but no leaks could be identified. Then... Driving on the highway at 70mph "transmission fault" warning- pulled over. Car was shifting normally, restarted and the warning was gone. Took to dealership and was told they pulled the code: "for tcc judder, which is because the torque converter is slipping under any load, and there is a hard shift between 2nd and 3rd gears." was told I needed a transmission overhaul (car has 64,000 at this point.) brought the car home and in the driveway it started leaking transmission fluid. Opened a case with ford and was told they "decline assistance" to help with repairs. Brought to 2nd shop for 2nd opinion and was told: transmission fluid was completely burnt, transmission overheated at some point, this caused the cooling tank to crack explaining the disappearing coolant problem I had been having since buying the car, no explanation why the transmission would over heat. Car serviced at ford regularly and was not heavily driven. I have had the car for 10 months at this point and will be paying thousands for a new transmission that failed with low mileage.
Tl* the contact owns a 2013 ford escape. The contact stated that the vehicle's gear shifter failed to change into any gear. The contact had to maneuver the gear shifter to ensure that the gears properly changed over. In addition, the engine coolant indicator kept randomly flashing and coolant leaked from the vehicle. The coolant had to be constantly checked due to being low or nearly empty. The vehicle was taken to king ford (9555 kings auto mall rd, cincinnati, oh 45249, 513‑683‑0220), but was not yet diagnosed or repaired. The vehicle was excluded from the federal safety agency campaign number: 12v551000 (engine and engine cooling). The manufacturer was notified of the failures. The failure mileage was not available.
02/03/2019 I purchased the car 12/31/2018. These things occurred in the vehicle when it was stationary, taking off and excelling, in motion, on a city street and on a highway (interstate), driving straight, turning, braking, and on inclines and down hill. It also involves fuel/propulsion, engine, speed control, suspension, wheels. It started with the dash lighting up with no key in it. Then it started a hard idle almost shutting down the vehicle. Since I had it in last week, there is rattling, popping, grinding sounds with grabbing and pulling under the back of the car. Now it is the traction and intelligence control all wheel warnings and shutting down the control on its own. It stalls in traffic while the computer attempts corrections that fail to correct it. It has slid from one side of an off ramp to the other side, because the traction/all wheel intelligence could not get traction. I could not control the car. Grateful there was no one in the other lane. It is putting my life and everyone around me in serious danger of being killed. I have mentioned some of the issues prior to the last service on it and taken it to (purchased from) jarrett gordon ford winter haven, fl and (work done at) jarrett scott ford plant city, fl. I am told they can't diagnosis it unless it is doing this with them. I will be taking it back in tomorrow with all the new issues going on with it. It is seriously dangerous and getting progressively worse. I've already had the oil changed, transmission fluid drained and refilled, fuel induction, injector serviced (it did not help with fuel consumption), tune-up, plugs changed (did not help), coolant flush. This needs to be addressed before I die or any others die as a result of this vehicles issues. These liability issues belong to ford company, not me. All this since I purchased it 12/31/2018 proof of contacting 6 + members of the dealerships.
Antifreeze is disappearing with no leaks visible or shown.
Less that 85,000 and transmission is slipping. Mechanic reports that he sees at least 1 escape or explorer a month with transmission issues. Slippage happens at low speeds and during highway travel.
At 60,900 miles the transmission went out. No warning signs, no engine lights, just lost power and during driving and pulled over put in park and then engine just revved and wouldn't go. Took to ford dealer and diagnosed as needing a new transmission just 900 miles over warranty. Contacted many channels within dealer and ford but know one would help had to pay $4500.00 out of pocket to get rebuilt at the ford dealer. Now with 37,000 miles the transmission has failed again and the dealer will do nothing, ford will do nothing and they say I need another transmission at the amount of $4500.00 again. Same symptoms this time, no warning just failed. This to me is crazy I have to be on my 3rd transmission with a vehicle that has 99k miles. There is obviously and issue with these transmissions as the internet is full of complaints with this exact issues. Also the many transmission shops I have spoke to have said them same thing, lots if issues and very common to fail early.
My car will stop while I am driving it.. The engine light goes on the car shakes and the light flash... This is dangerous.
Tl* the contact owns a 2013 ford escape. After shifting into the park position, the display indicated that the transmission was in drive. The contact stated that the vehicle would no longer operate in either direction. The vehicle was towed to willis ford(15 north dupont blvd, smyrna, de) where it was diagnosed that the transmission bushing that connected the shift cable was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 153,000. *tt consumer states vehicle was turned off and attempted to turn it back on, nonetheless it would not turn over as the vehicle was still registering that it wa "on" and in reverse. Vehicle was repaired but was not included in the recall. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
While driving, my can stalled out, then upon exiting onto a highway the car would not accelerate. Took it in to get it looked at and nothing was found to cause my car to not accelerate. I took the vehicle home and within 3 weeks my car, again while driving stalled out and completely shut off while driving. This was scary because I was on a major highway during rush hour traffic. This car has been a complete nightmare and I have only had it for a little over a year. This repair is going to cost me over $1,100 to fix. I would like to know how ford is going to fix this as it seems to be a issue for many ford owners and there is an open investigation going on for this exact same problem.
A quick internet search reveals that this is a well documented problem in several different forums, yet ford has not taken any steps to ensure the safety of its customers. My car, in a fashion identical to the 140,000 escapes with the 2.0l engines, stalls suddenly while driving. It does this randomly, repeatedly, and without warning. I've been fortunate so far and have had the stalling occur only in low speed situations but I understand that other owners have stalled at high speeds. My car is a 1.6l and was not included in the recall. I've had the power control module replaced but that has not resolved the problem. How many more accidents are required before all vehicles will be fixed? The check engine light does not consistently illuminate preventing dealers from pulling the error codes and safely and efficiently resolving the problem. This is incredibly frustrating given the danger of the situation and the extensive documentation on the internet and the existence and correction of an identical problem in 140,000 other vehicles. It's unclear why the owners of 1.6l engines, which clearly suffer the same flaws and risks, are subject to severe injury, immense frustration, unresolved issues and escalating costs to drive what was supposed to be a reliable, safe family vehicle.
When driving this vehicle, it ser me like it is not running right, and think it is going to die on us in traffic. The front seat belt does not go back in the area where it belongs and sits on the front seat. The passenger driver side door does not close right when you open it. It will stay open until you push the handle down and then it will close and lock. We are afraid to travel long distance with the vehicle because of the way the car acts and run. We just want it fix or replace vehicle.
Starting in may 2018, coolant light came on, I replaced fluid. Since then it has become a constant. I took it to 2 dealers they say nothing is wrong. I out a large cardboard under car & the leakage is very obvious. I put almost a gallon of coolant in vehicle in one month. Got in touch with ford, they said contact you & go to another ford dealer for another inspection of leak. Ford also said there is no recall for this model but other models of 2013 & 2014 have this problem & they are the same type of car.
Had to rebuild transmission and lost power steering . The cruise control does not work also
Vehicle would display "high temperature, please stop" and temperature gauge would rise to the top within a couple of hours of driving. After displaying message, engine would lose power and vehicle became hard to control. This issue happened on different driving conditions. Coolant levels are at correct level. After shouting down the engine, within a few seconds the temperature gauge would go back to the middle. This became more frequent, and as of december 6, 2018 the vehicle would not start without this message and the temperature gauge all the way to the top.
I was at a stoplight and my vehicle stalled and suddenly died when trying to accelerate. After turning the vehicle off, it would work normally, and do this sporadically. Very dangerous situation.
Vehicle was attempting to merge onto a freeway, speeding up, and the vehicle stopped accelerating at a normal rate of speed around 30 MPH. It took an unacceptable amount of time for it to get up to a safe merging speed, but I could have died trying to merge. There is something wrong with the design of the power train on this car.
My info light came on in car saying my engine coolant was low. I filled it 10 days later the same thing happened again. I took it to the mechanic because there were no leaks under my car so I didn't know where the coolant could be going to. The mechanic printed out a recall sheet for the exact problem and tole me I should call the dealer service center. I called and they said there was no recall on my car for that problem. The recall covers my car model, engine size, and manufactured date. I called ford customer service and they said the same thing as the service center. The first recall on this problem didn't include my cars manufactured date, but 3 months later the recall was updated to include more cars and my manufactured date was then included.
Driving to work one morning in a 40 MPH zone, about 1.5 miles, warning lights appeared and stated that the vehicle was overheating and to pull over safely. The temperature gauge had shot up to h for hot. The vehicle immediately slowed down, regardless of pressing the gas. I was able to pull off of a us highway and find a safe place to park just a short distance. The vehicle needed to be towed to the dealer.
I am contacting you regarding my 2013 ford escape, VIN: [xxx]. While I was driving the transmission completely stopped working, almost causing an accident and also causing me to be stranded in another state. I eventually had the car towed back to valvoline in north reading, ma where the transmission had been flushed less than a week beforehand. They had the car taken to aamco who determined the transmission had failed. The car only has 39,200 miles on it and now needs a transmission replacement. I was told my ford to contact you to report this problem. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I noticed the low coolant light on I added coolant and it leaked out not a week later I see that this is a common problem with the vehicle but the dealership stated that there is no recall on it! Im so confused and annoyed at the same time what can I do!!!!
While in park vehicle move backward while getting out of door. Door hit me jump back in set parking brake.vehicle wont srart had to get tow to nearest ford dealer..ford had a recall on 2013 escape-2016 escape but my VIN no# wasnt include in the recall.
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