Driving down the road and it tryed going into reverse,wouldnt pull, put shifter in park, wouldnt hold indicater light said it was in drive. Sat in traffic 2 hrs. Contacted dealership they are waiting on parts, my job is at severe risk for not having transporttion to and from wotk, dealership no rental, so how am I supposed to get to work walk 15 miles, this is dumb
2013 Ford Escape transmission complaints
Page 5 of 15: complaints 101 to 130 of 401, newest first, as owners wrote them.
The contact owns a 2013 Ford Escape. The contact stated that upon parking the vehicle in a drive through, the gear shifter was shifted into park(P) however, the instrument panel displayed that the transmission was in neutral(N). The contact pushed the vehicle to the side. The vehicle was towed to an independent mechanic where the failure was diagnosed as a fractured shifter linkage. The vehicle was repaired. The contact later received notification of the federal safety agency Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure but declined to provide reimbursement as the repair had not been completed by an authorized Ford dealer. The failure mileage was approximately 150,125.
The contact owns a 2013 Ford Escape. The contact stated that occasionally the vehicle was parked or while shifted into gear, the vehicle vibrated abnormally. There was no warning light illuminated. The vehicle was taken to the local dealer and diagnosed with motor mounts failure. The motor mounts were replaced twice; however, the vibrating, gear shifting, and idling failure recurred. The manufacturer was notified of the failure. The contact related the failure to the federal safety agency Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 104,000.
The contact owns a 2013 Ford Escape. The contact stated while attempting to shift into reverse, there was a message displayed that the vehicle was not in parking(P). The contact stated she moved the gear shifter back to park(P), restarted the vehicle, and continued driving to her destination. The contact received notification of the federal safety agency Campaign Number: 22V413000 (Power Train) two days later. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 126,000.
The contact owns a 2013 Ford Escape. The contact was informed after an emission test that there were two recalls on his vehicle; the federal safety agency Campaign Number: 16V643000 (Latches/Locks/Linkages) and 22V413000 (Power Train). The vehicle was taken to a dealer however, the contact was never informed that the parts for the federal safety agency Campaign Number: 22V413000 (Power Train) was not available. Upon return of the vehicle, the contact was unable to shift the vehicle out of park(P) as the instrument panel indicated that the vehicle was in neutral(N). The vehicle was towed back to the dealer where it remained in their possession. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was 164,098. VIN tool confirms parts not available.
The contact owns a 2013 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the gear shifter seized, causing the vehicle to lose motive power. The vehicle was towed to the contact's cousin's residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that parts were anticipated to be available in the fourth quarter of 2022. The failure mileage was approximately 91,500. VIN tool confirms parts not available.
The contact owns a 2013 Ford Escape. The contact stated while driving approximately 10 MPH, the vehicle was jerking. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to the federal safety agency Campaign Number: 22V413000 (Power Train) for which the VIN was included. The approximate failure mileage was 80,000.
The transmission went out of gear and wouldn't stay in the correct gear. I had the vehicle towed to Fuller Ford on W 8th Street in Cincinnati Ohio. They said the entire transmission had to be replaced and that there wasn't a recall affecting my VIN number. I paid to have it repaired. Eight months later, there was an electrical fire under the hood and the vehicle was towed to Rocky Top Ford in Tennessee. I feel both of these issues should have been covered by recalls.
The contact owns a 2013 Ford Escape. The contact stated that she had stopped her vehicle near a stop sign and shifted to park. Another vehicle drove by as the contact's vehicle independently rolled forward at approximately 3 MPH and crashed into the passenger rear door of a moving vehicle. The contact stated that her vehicle had minor scrapes to the driver's side bumper and there were minor scratches to the passenger door of the other vehicle. The contact stated she went to the ER the following day with neck pains. There were no other injuries to the other driver or her passenger. The police were on scene but did not file a report. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The contact stated that she had received a recall letter for the federal safety agency Campaign: 22V413000 (Power Train). The failure mileage was unknown.
The contact's husband owns a 2013 Ford Escape. The contact's husband received notification of the federal safety agency Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The vehicle had previously been serviced at the dealer for transmission repair after it was involved in a collision where the vehicle inadvertently rolled backward and crashed into another vehicle. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2013 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 103,000. VIN tool confirms parts not available.
vehicle will no longer drive it will shift out of gear but won't actually move and when it did drive it wouldn't shift right I am making payments on a car I can't drive and was told needed a new transmission more than likely but now is being recalled
The contact owns a 2013 Ford Escape. The contact stated that upon shifting the vehicle in park(P), the vehicle began to roll forward. The contact immediately engaged the parking brake. The contact then attempted to shift into drive(D) however, the vehicle failed to respond. The contact's daughter called an independent mechanic who was able to assist over the phone. The contact unscrewed the shifter panel and pulled the lever while the daughter adjusted the cable bushing from underneath the hood. The contact and her daughter performed the fix each time to shift the vehicle into gear. The vehicle was taken to an independent mechanic and the contact was informed that the VIN was included in the federal safety agency Campaign Number: 22V413000 (Power Train). The vehicle was then taken to an unknown dealer where they informed her that part for the recall would not be available until July or August of 2022. The contact then took the vehicle to a local dealer where it remained in their possession. The vehicle was not repaired. The failure mileage was 99,600. VIN tool confirms parts not available.
The contact owns a 2013 Ford Escape. The contact stated that upon start of his vehicle, the rear driver’s side door failed to lock securely. The contact also stated that the transmission shifter cable had failed to move out of park as the "transmission in neutral" warning message appeared on the instrument panel. Upon release of the brake pedal, the vehicle began to roll forward while the vehicle was in park(P). Due to the failure, the contact had the vehicle towed to an independent mechanic where he was informed that both failures were under the federal safety agency Campaign Number: 16V643000 (Latches/Locks/Linkages) and 22V413000 (Power Train). The dealer was notified of the failure and the contact was informed that parts for the federal safety agency Campaign Number: 22V413000 (Power Train) was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 160,000. VIN tool confirms parts not available.
Car wouldn’t go into park, very unsafe had to put emergency brake on. Yes I reached out to my ford dealer ship. No there was no warnings. This is a very inconvenience when this is my family car and I can’t drive it now because I have to wait to get it fixed because nobody has the simple part! This is beyond ridiculous! Thanks!
Car basically does not want to pick up during acceleration. The accelerator has been replaced and this is still an issue, almost caused an accident.
The contact owns a 2013 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the vehicle rolled forward. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000. VIN tool confirms parts not available.
The contact owns a 2013 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owned a 2013 Ford Escape. The contact had just parked the vehicle, and as she was exiting was backed over by the vehicle. The contact was knocked over by the open driver's side door and pulled under the vehicle by the tires. The contact suffered a "grade 2" concussion, facial lacerations, and multiple abrasions and bruises over her body. The contact had three broken ribs on the right chest area and two ribs on the left side. Additionally, the contact had severe bruises on her right clavicle and right shoulder. The contact was transported by ambulance to a hospital. The vehicle had rolled into a neighbor's yard and crashed into a fence, which resulted in minor scratches to the back bumper. The contact stated that the fence had sustained no damage. The contact had not taken the vehicle to a local dealer or independent mechanic to have it diagnosed. The vehicle was not repaired. The contact researched online and related the failure to the federal safety agency Campaign: 18V471000 (Power Train). The manufacturer had not been informed of the failure. The failure mileage was approximately 136,000. The VIN was not available.
Car basically does not want to pick up during acceleration. The accelerator has been replaced and this is still an issue, almost caused an accident. Continuing oil and antifreeze leak always in the shop
Power steering loss power and transmission failed
The transmission shift linkage bushing broke. See safety recall for Ford Escape 2013-2014 18S20. My care was built at the Louisville manufacturing plant on May 3, 2013, 12 days prior to the safety recall for this exact problem.
The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to accelerate upon depression of the accelerator pedal. The contact also stated that the transmission fault warning message would intermittently appear on the instrument panel when the failure occurred. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.
The contact owns a 2013 Ford Escape. The contact stated that the vehicle would not start and the shifter erroneously indicated that the vehicle was in the park(P) however, the transmission was in neutral. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure and the contact was informed that the vehicle was not included in the federal safety agency Campaign Number: 18V471000 (Power Train). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 155,000.
Unknown
The contact's daughter owns a 2013 Ford Escape. The contact stated that while her daughter was driving approximately 20 MPH, the vehicle jerked and stopped abruptly. The transmission warning message was displayed. The vehicle was driven to her parents' residence. The vehicle was towed to an independent mechanic and then towed to the local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred her to the federal safety agency. No additional assistance was provided. The approximate failure mileage was 101,000.
The contact owns a 2013 Ford Escape. The contact stated that after driving the vehicle and coming to a stop, she was unable to shift into Park. The parking brake was activated because the gear shifter would not fully engage in Park. The gear selector indicated that the vehicle was in Neutral. The contact turned off the vehicle in an attempt to correct the failure however, the vehicle would not restart. The vehicle was towed to the residence. The vehicle was not repaired. The contact referenced the federal safety agency Campaign Number: 18V471000 (Power Train) however, the VIN was not included. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 144,000.
The bushing that attaches the transmission shifter cable to the transmission were degraded o and cause the bushing to detach from the transmission. The condition did not allow me to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
I recently had a potentially deadly encounter while driving on an interstate. While traveling at 55 mph, my (automatic transmission) vehicle suddenly shifted into first gear on its own. I can’t begin to explain how much stopping force that created on the vehicle and my body, so much so that it caused the vehicle to momentarily skid. Had it not been for my seat belt and an alert tractor trailer driver, the result could have been deadly. This is the second time this has happed with my vehicle. After the first time that this happened the vehicle went to an ASE Certified mechanic shop for evaluation. After an extended period of time, the mechanic could find nothing wrong with the vehicle. As is common knowledge, if an “error code” isn’t produced, a mechanic can only hope to replicate the same event to help assist in diagnosing the problem. After this last incident, I noticed a display (not an error code) which read: ENGINE MALFUNCTION SERVICE NOW. Armed with this information the mechanic called Ford for more information. To my dismay, Ford would not elaborate, give insight, share, or even acknowledge such a problem exist with their vehicles. I conducted my own research with this issue, only to find out that Ford are the masters at vehicles randomly shifting to first gear for no apparent reason. All of the recalls for Ford vehicles about this problem and my vehicle is not listed. I find it very difficult to believe that I am the only person to have experienced this same issue in the same vehicle. Peoples lives are at stake.
My 2013 Ford Escape was not included in the safety recall 18S20. I had the exact failure that is described in recall. Shift cable bushing that attaches to shift lever on transmission came off and vehicle was stuck in reverse. The bushing was soft crumbing apart and would not stay on the transmission lever. Vehicle missed recall date by 8 days. This vehicle should of been part of the recall 18S20 and for all safety reasons that it was issued for. Ford refused to repair the part under the recall, so very close to recall start date and a $1.53 part.
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