Steering assist failure. No warning signs or anything. Complete loss of steering with only 1186 miles on the car. Owned it less than 2 months.
2016 Ford Escape steering complaints
Page 4 of 4: complaints 71 to 73 of 73, newest first, as owners wrote them.
In follow up to my original complaint number 10885168, steering assist malfunction while operating on the massachusetts turnpike, which resulted in a loss of power steering, the dealership confirmed the vehicle needs a new steering rack at 2500 miles.
Driving my family home from a vacation, I lost my power steering on the massachusetts turnpike. The vehicle has 2557 miles on it. The dashboard indicated, "steering assist off - service required - I was traveling at highway speed when this occurred and feared for my safety, the safety of my family and the safety of others on the turnpike. I called my dealer who referred me to ford roadside assistance. The vehicle was flat bedded in to my ford dealership. I checked the federal safety agency website to see if there were any known issues related to steering with my year and model ford. Although there was none for the 2016 at this time, there was a huge recall with the 2014 ford escape for this same steering assist issue. Hopefully, nobody will go through what I did. This issue could have easily called a major accident.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2016 Ford Escape?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history