While operating the vehicle, the transmission shifter failed to appropriately shift into the intended gear position, which caused the car to not drive when the gear was in “drive” the car would not move forward when pushing on the gas pedal which left us in an extremely dangerous predicament. The intended function of the transmission was completely unreliable. When shifting the transmission to or from the “Park” position, the transmission was unpredictable and did not sufficiently and safely put the car in the park position or in the intended position and significantly increased the risk of injury or crash. The car was inoperable because the transmission was no longer functioning properly or safely enough to drive and we had no other choice but to have the car towed and the repair fixed in order to have a safe functioning vehicle. Because of the safety recall for the same issue, we are requesting a full refund totaling $3,500.09 for the repaired issue.
2016 Ford Escape transmission complaints
Page 8 of 12: complaints 191 to 220 of 323, newest first, as owners wrote them.
The contact owns a 2016 Ford Escape. The contact stated that while her daughter was driving at an unknown speed, the transmission downshifted without warning. Her daughter pulled over and restarted the vehicle; however, the gear shifter failed to operate as needed. After multiple attempts, she was able to resume normal driving operations and drove home. The vehicle was then towed to an independent mechanic where the mechanic was unable to service the vehicle; the mechanic towed the vehicle to another independent mechanic who they were unable to retrieve the part to repair the vehicle. The contact then called Hempstead Ford (301 N Franklin St, Hempstead, NY 11550) and Crown Ford Inc (420 Merrick Rd, Lynbrook, NY 11563) and both informed her that the parts for the repair were on backorder. The contact then received notification of the federal safety agency Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 48,000. VIN tool confirms parts not available.
The contact owns a 2016 Ford Escape. The contact stated while attempting to shift into reverse(R), the gear shifter remained in drive(D). The contact stated that upon moving the gear shifter into reverse(R) successfully, she heard an abnormal loud popping sound coming from the hood. The contact also saw smoke coming from underneath the hood of the vehicle. There was no warning light illuminated. The vehicle was towed to an unknown dealer where the transmission was replaced. The contact later received notification of the federal safety agency Campaign Number: 22V413000 (Power Train) which she associated with the failure. Additionally, the contact stated while driving 10-15 MPH, the vehicle lost power steering functionality. A warning message indicating that the vehicle needed assistance was displayed. The contact veered to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle regained power steering functionality. The contact was able to drive to her residence however, the failure reoccurred while driving. The vehicle was towed to an unknown local dealer and was being repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 25 MPH, the vehicle failed to exceed 25 MPH while attempting to accelerate. The contact was able to get to her destination; however, the vehicle became difficult to move forward or backward. There were no warning lights illuminated. The vehicle was towed to the local dealer who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to the federal safety agency Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 110,000.
Over a month ago, the transmission on my vehicle blew while I was driving the car. There were no warning signs or lamps prior to this issue. I have been made aware of the recall and I am not sure if the transmission failure is due to this recall. A mechanic has looked at it and has confirmed that a new transmission is needed.
We have maintained this vehicle per manufacturer instructions including flushing the transmission system. While on vacation 2 states away a transmission fault light came on. There were no indications like hard shifting or the transmission slipping. It Said to hit the OK button so we did. Then the indicator went away. It came right back on and then the engine fault light came on. The car shuddered and then the transmission quit. I have never had a car do this before. This is an expensive fix for a car that has been properly maintained and had only 111,000 miles on it.
The contact owns a 2016 Ford Escape. The contact stated that the vehicle failed to release from park while reversing. The vehicle continued to roll. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the shifter cable bushing needed to be replaced. The contact stated the failure was related to the federal safety agency Campaign Number: 22V413000 (Power Train). The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 124,440.
This vehicle has less than 45K miles on it. It's begun to jerk shift between 2 and 3 gears. There is a transmission recall with no remedy as yet, but it is more related to parking issues. Problem was reproduced at Superior Brookdale Ford, they performed an adaptive relearn but it was doing the same thing on the way home. I've read from others with the same model that it could cease functioning altogether and that could lead to an accident. No warning messages appear, and it is available for inspection upon request.
Cranked car to leave, left running to run back in my home for a forgotten item. As I’m walking toward my home, my car started rolling backwards. I ran try and stop it as it was only moving 1-2mph. Hit my mailbox and started veering right towards a light pole and utility box in neighbors yard. I was able to get to it after falling twice, got the door open, but by that time, it was too close to the pole. I let go to avoid injury and the driver side door hit dead center of the light pole. The car is not drivable now. The door was smashed forward, hinges were busted, and door was flat against left front fender.
The contact owns a 2016 Ford Escape. The contact stated that upon placing the vehicle into reverse(R), the vehicle would jerk while in motion. The contact then stated that upon placing the vehicle into drive(D), the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact had taken the vehicle to an independent mechanic where the vehicle was diagnosed with transmission failure. The contact was provided an estimate for the repair. Upon investigation, the contact discovered the federal safety agency CAMPAIGN NUMBER: 22V413000 (Power Train). The dealer and the manufacturer were notified and she was informed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 119,000.
The contact owns a 2016 Ford Escape. The contact stated that immediately after refueling the vehicle, the vehicle failed to start as needed. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic was unable to determine the cause of the failure. The mechanic was able to start the vehicle. The contact stated that on another occasion while driving at an undisclosed speed, the engine started to rev causing the vehicle to lunge forward. The contact stated that the vehicle was difficult to control. The vehicle was stopped and then towed back to the independent mechanic. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 140,002.
The contact owns a 2016 Ford Escape. The contact stated while driving 60 MPH, the accelerator pedal was depressed and the vehicle started jerking. There was no warning light illuminated. The contact veered to the side of the road and turned off the vehicle. The contact restarted the vehicle and was able to drive to her residence. The contact stated that upon parking the vehicle, the warning message "Transmission Fault' was displayed. The vehicle was taken to the local dealer where it was diagnosed that the transmission needed to be replaced; however, the dealer repaired the transmission with used parts as the parts needed were on backorder. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed however, no failure was found. The dealer also informed the contact that the parts were on backorder. The contact stated that the failure persisted. The contact later became aware that her VIN was included in the federal safety agency Campaign Number: 22V413000 (Power Train) which she associated with the failure however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
Coming home from a 300 mile trip vehicle would not go into the highest gear (6th) on the highway. Next day, while coming into driveway the wheels locked up. The vehicle would not go into gear. Engine would spin but like it was in neutral. Called tow truck and the vehicle had to be dragged onto the tow truck with front wheels locked. Dealership informed me that I needed new transmission. $6000 repair. Also the engine light was on and the dealer told me it was a was a turbo wastegate solenoid not related to the transmission.
The contact owns a 2016 Ford Escape. The contact stated while the vehicle was in park, the vehicle suddenly started rolling backwards rolled into a ditch. The vehicle was towed out the ditch. There were no injuries sustained. The contact researched online and became aware of the federal safety agency Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 75,000.
We bought a 2016 Ford Escape on 25 June 2021, from Phil Long Ford in Motor City, Colorado Springs, CO. for approx. $21,000. Mileage was 62,783k. In Aug and Sept 2021, we brought the car back to Phil Long and told them there was a transmission issue that intermittently occurred on highway speeds. When passing there was an extremely rough shift that felt like a car ran into the back of us. This created a safety issue when driving. Phil Long reluctantly test drove the car and said they couldn’t do anything as they didn’t experience the extremely rough shift. This rough shift continued to happen about once every couple of weeks. We brought the car to Transmission Clinic in CO Springs and they confirmed that we needed a new transmission. On 02 June 2022, we paid $4,992 and got the transmission replaced. Transmission Clinic stated they are seeing many issues with Ford transmissions on Ford cars with low mileage. I contend that Phil Long Ford knew this info and should have been willing to help us in Aug/ Sept 2021. I am requesting that Phil Long Ford reimburse us in full or part for the cost of this recent transmission replacement. I believe Ford Motor Company should issue a recall for these poor transmissions.
Kept saying it was over heating shutting down the motor chugging not gaining speed. Had all spark plugs and coil packs changed ran for 5 days and started dining it all over again.
The contact owns a 2016 Ford Escape. The contact stated that while driving up a hill at 40 MPH, the vehicle shook and then stalled with the transmission fault warning message displayed on the instrument panel. Due to the failure, the contact had the vehicle towed to a dealer where it was serviced for a defective fuel pump which was covered under warranty. Recently, the contact stated that while driving on the highway at 55 MPH, the vehicle stalled. The contact was able to pull off to the side of the roadway. The contact called a friend who assisted her and she was able to drive the vehicle home driving 25 MPH. The dealer was notified of the failure where and the contact was provided an appointment to have the vehicle serviced. The vehicle remained with the dealer for approximately two weeks and was diagnosed with transmission failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 104,000.
While driving the 2016 Ford Escape, the torque converter failed and sent all sorts of metal parts into the transmission casing. At 102,000 miles, the vehicle suddenly, and without warning, lost momentum on the highway and I had to coast into a parking lot. The engine was running but the transmission would not engage so the vehicle could not move. The problem was confirmed by the dealer who repaired the transmission and torque converter for $4200.00. The loss of power on the highway in rush hour traffic caused a severe safety situation which I was able to avoid by coasting over to the right lane and fortunately into a parking lot. The check engine light appeared briefly than went out. This seems to be a serious manufacturer's defect that could certainly lead to catastrophic crashes. Thank you.
The transmission is shot at only 130,000 miles on a car with regular maintenance. The repair will be over $4000 to replace the transmission as it is not repairable. This is now a common problem with the 2016 ford escapes.
The contact owns a 2016 Ford Escape. The contact stated that while driving approximately 15 MPH, the vehicle started losing motive power, decelerated, and then stalled. The contact indicated that the vehicle would no longer drive forward or in reverse however, the engine was still running. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 100,150.
Transmission failed while in motion; car slipped into reverse while at a light. Had to pull off and have car towed. It is now undrivable. Transmission must be replaced.
Driving down the interstate and all of a sudden rims shot all the way up and loss power to the vehicle. As If it slipped into neutral. Made it over to the side of the road. Turned vehicle off amd back on and it worked fine for about 100 feet. Made it to a empty park and ride where I'm currently awaiting a tow service. Now in any gear while vehicle is on there appears to be a whine coming from the top of the transmissions bell housing. Car will not move now. Seems as though the transmission went out on it. Looked around online and it appears to be very common with this specific ford vehicle. One website even mentioned a class action lawsuit about it but didn't give specifics.
Transmission failure
While operating vehicle, it suddenly made a noise, almost like a bang. Then engine then revved to 8000 rpm. Immediately following that I could no longer advance forward while pressing the gas pedal. I had to get to the side of the road as best I could. I was in a dangerous situation. Once at the side of the road, the vehicle would not advance forward or backward. There were no warning lights illuminated on the console. I looked under the hood and did not see anything leaking or out of the ordinary. My vehicle had to be towed. I towed it to my usual mechanic who evaluated it and said the transmission was no longer functional and needs to be replaced or rebuilt. He checked the transmission fluid and stated it was at the appropriate level and the appropriate color/clarity. He checked for recalls and stated there were none, but saw there were many other complaints of this same issue.
I had no warning signs nor lights on dashboard; pulled to a stop and went to leave and put it in drive and heard a major clunking noise inwhich I thought I hit a rock, the car would not go in any of the gears. If I had been driving while the transmission went out or dropped I could have caused an accident or even worse killed someone or myself. The car is being towed to dealership now. I just spent $1100 replacing arms and outer tie rods ends yesterday at the dealership. I am extremely upset and I know there are over 350 complaints about the 2016 Ford escape transmission problems!
The Ford Escape has been a problem since I bought it the tranny went out at 110,000 and the head gasket blew at 140,000 still paying on the car with major problems
I was heading home when my vehicle stopped accelerating or kicking into gear. Fortunately, I was in the neighborhood when this happened, but there were no warning lights when the incident occurred. If this had happened on the interstate, I am sure I would not have been able to safely maneuver the car to the side of the road. I had to completely stop and restart my car for it to kick into gear again. I cannot go more than a quarter mile without it failing. It only has 113,000 miles on it, and the first fluid change was not required until 150,000 miles. I've been told by a mechanic that the entire transmission needs to be replaced. I have been waiting since January 1, and the part is STILL on back-order.
Was with my children leaving a parking lot. Merged onto a busy highway and while trying to accelerate, the car wouldn’t move and RPM’s revved up. Cars were approaching the back of my car very quickly and we were almost rear ended at a high speed. I was able to pull off to the side and call for a tow truck. My very well maintained, 2016 Ford Escape had a transmission failure requiring a replacement with no warning! No warning lights illuminated and the car was not acting up before the failure.
Transmission failure transmission just quit pulling motor accelerated but transmission was like it was in neutral then started making a winning noise had to have vehicle towed home can’t drive it to have it checked calling Ford motor company tomorrow but according to other complaints about this issue probably not going to do anything about it unless somebody makes them recall it sure glad my wife wasn’t on the interstate could have caused a terrible accident so many complaints on the vehicles vehicle did give transmission fault but then went off
The contact owns a 2016 Ford Escape. The contact stated while driving the vehicle was shaking and failed to accelerate above 3 MPH. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. Additional while, driving the engine warning light illuminated. The vehicle was taken back to the same dealer where it was diagnosed and determined that the bulb was touching a wire. The vehicle was repaired however, the failure recurred. The manufacturer was contacted however, no further assistance was provided. The approximate failure mileage was 106,000.
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