The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact pulled over and had the vehicle towed to an independent mechanic, who determined that several of the skid plate bolts had detached, causing the front of the skid plate to fall. The independent mechanic informed the contact that only two rear bolts were still attached to the skid plate. The independent mechanic removed the skid plate. The vehicle was not repaired. The contact stated that the skid plate bolts had been replaced twice, but the failure recurred. The manufacturer was aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 49,000.
2017 Ford Escape body complaints
Page 2 of 3: complaints 11 to 40 of 62, newest first, as owners wrote them.
this is before an accident will occur.Around the windshield[apillar,on top] the paint is falling off so if I get in a rollover accident or a front end accident is the windshield just going to pop off with any pressure. if the paint under the urethane which holds the windshield in doesn't adhere properly.whats holding it on?
1. Coolant is either leaking or evaporating which makes the coolant reservoir tank lose water that requires many refills after daily use. This led to the car to heat up without any notice in the middle of a busy highway with a narrow shoulder. This causes the car to release white smoke from the back with a chemical stench. A mechanic checked the car by raising it on a car lift for any leaks but there were no obvious leaks. 2. Car sometimes violently shakes upon turning on the ignition letting out a loud noise that can be heard from afar. The warning was a misfire on the #2 Cynlinder. We have replaced the old spark plugs and coils with new ones but the car still shakes at times and on the screen it says, 'Engine Fault Service Now". 3. There is also a warning on the system that reads, 'Powertrain Malfunction/Reduced Power'. Upon start of the warning the car abruptly slows to 35 mph max which is a great concern for safety when driving on the freeway/highway with many cars going 70-80 mph. A couple of mechanics have all mentioned something is wrong because the system slows down the car to avoid any more problems to arise and is a big concern for them as well. The computer used to analyze any issues does not directly call out a specific error even though there is an obvious issue with the powertrain. 4. There was an issue with the latch on the lift gate of the car but was fixed by Ford because it was covered under Extended Ford Warranty.
I’m submitting this on behalf of my daughter before someone gets hurt or killed. My daughter purchased a ford escape in 2018. Over years the driver rear door has gotten impossible to open. You have to pull so hard that sometimes the door is rip from your hand and snaps shut. Other times you can pull so hard that it rips the door panel off. So, she stop using that door. She then had a child and decided to put the car seat on the rear passenger side due to the door. Now that I know about her problem and she’s expecting a second child. Well, do I need to say more. She will need to use both side for car seats. If theres an accident and they can’t get the babies out, god forbid. The car hasn’t been in an accident and has been cared for properly with all maintenance done as scheduled. Please help. The dates and such don’t apply and there’s no N/A available. Since I’ve learned of her issue I’ve researched and saw there were recalls on door hinges but not for her year. Any help would be great.
I special ordered a 2017 Ford Escape.The paint on both side windshield pillars is peeling and blistering. I took it to the Ford Dealership and was basically told that Ford would not repair it. There are many with the same problem. My concern is that due to the fact that raw metal is visible it will eventually rust and weaken the windshield, possibly causing it to break or even fly off. Please help all of us. I live on Social security and can't afford to get it painted.
Our lift gate latch failed and worked sporadically for the past 6 months and sometimes it would not open at all either manually or by any of the electric switches associated with the lift gate. I feel that this is a serious safety issue because if someone was trapped in the back there is no way to manually open the lift gate. There is common lift gate latch problems with this vehicle as seen in a Google search. We have paid the Ford Dealer $586.00 to have this repaired.
The contact owns a 2017 Ford Escape. The contact stated that while receiving a routine inspection on the vehicle, he was informed that there was corrosion around the windshield of the vehicle. The contact took the vehicle to the dealer who confirmed the corrosion and stated that if the corrosion was not treated, the windshield was at risk of detaching. The structure around the windshield was not repaired. The manufacturer was made aware of the failure and informed the contact that the 5-year warranty coverage had expired. The approximate failure mileage was 55,800.
After buying the truck I noticed over time the body paint was coming off. When I first got it I noticed a few areas where it looked like there was no clear coat applied. About a month after I noticed there actually was no clear coat applied in certain places (mostly around all the windows). When I spoke to numerous dealers they stated they have seen this a lot lately with Ford giving no explanation. The other issue I have is the doors and lift gate don’t seal properly. I can hear the air whooshing around from everywhere and it even allowed flies into my truck who then decided to mate and it took me two weeks to get them all out.
Door latch failure, would not lock. had to get back door latch replaced cost $1600 for something that was Ford’s fault.
The contact owns a 2017 Ford Escape. The contact stated when parked the lift gate would independently start to close while she was loading the trunk. The contact stated that the lift gate failure had become constant and eventually became locked and could not be raised or lowered. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer who determined that the lift gate automatic system needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 43,000.
I am writing this to inform you of (4) safety issues in just the past year. Last August while driving in Massachusetts (I live in PA) I heard a strange noise. After pulling off the busy highway I found the bottom of my car dragging on the road. I had to find a place that sold duct tape as a temporary fix. Next problem was swollen lug nuts (never heard of such a thing). While getting new tires I had spent money for new lug nuts. The next problem again, the bottom of the car was falling off and dragging on the road. Most recently, two weeks ago while driving down the highway in West Virginia the car stated shaking and the engine light stated flashing. After being towed to Greenbrier Ford in Lewisburg, WV the dealer informed me the engine had a catastrophic failure. This is the second engine failure. Every time I get in this vehicle I feel unsafe because I never know what is going to happen next.
The contact owns a 2017 Ford Escape. The contact stated while attempting to unlock the liftgate, the contact was unable to unlock the liftgate using the key fob or the button inside the vehicle. The vehicle was not diagnosed. The manufacturer was contacted and notified of the failure. The manufacturer referred the contact to the federal safety agency to file a complaint. The approximate failure mileage was 48,000.
Liftgate trunk won’t open with key fob or button most times and my things are stuck in there sometimes overnight until it will just magically open.
Purchased a 2017 Ford Escape Titanium in lighting blue in October 2019. Now it's February 2022, the odometer reads 32,500 miles, and the paint is peeling on the driver's side next to the windshield. The warranty does not cover this issue. No accidents.
The contact owns a 2017 Ford Escape. The contact stated while driving at 70 MPH, there was an abnormal noise coming from underneath the undercarriage of the vehicle. The contact veered to the side of the road and noticed the plastic coverage under the vehicle near the engine had folded up. The contact was able to slowly continue to drive to the local dealer who inspected and removed the remaining plastic coverage from the undercarriage of the vehicle. The mechanic stated that the vehicle no longer needed that piece and it did not need to be replaced. The failure persisted and the vehicle was taken to an independent mechanic who inspected the vehicle and replaced some of the plastic screws that held up the remaining front plastic cover however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
Tailgate lowers on its own without stopping on contact. Also does not beep.
Underneath safety shields Heat shield came loose due to broken clips that held it up Took the vehicle back numerous times,while under warranty ,and requested it to be fixed dealer said it was fixed but it would fall down soon as started driving. Scraped the road when it fell down. Took it back was told to just remove it because that's what most people do well I refused to remove it and will not remove it. I called Ford main headquarters was told not to remove it and take it to another dealer. I took it to another dealer they actually ordered clips and installed new clips to hold the panels up. Within 2 weeks of being fixed it has another clip broke again. I feel this is a huge safety hazard when driving and should one or both panels fall off it could cause a wreck and or damage to other vehicles that may be behind my vehicle. I have read were this is an on going issue and I do not understand why it can not be fixed and why I have to keep paying for it to be fixed when its been an ongoing issue since the purchase of the car. I understand the warranty is now out but this is a hazard that needs to be fixed instead of waiting until someone is hurt or killed due to an accident because the panels feel off the underneath of the car. Do not know exact date when it fell down and dragged on the road. I drove very slow and when I got home fixed it to were it would stick back up until I could get it into dealer.
There are thousands of complaints regarding this vehicle year and model paint pealing around the windshield. First it was my left and now its my right. This is a known issue with Ford!
The rear hatch tailgate does not release open or close properly. It indicates that the hatch is open.
On two occasions, one stationary, one in motion, the tailgate will come unlatched. I have the automatic tailgate without the foot activated sensors. When stationary the door will not latch even though it looks all the way closed. The horn will chirp twice telling me a door is open and that's the only way I know it's not closed. While driving the door does not open all the way, but I will get a warning in the gauge cluster telling me the tailgate is open. It doesn't open all the way. I have only experienced it one time while in motion at low speeds, less than 40 MPH, and I pulled over safely. To fix the problem I have to stand behind the tailgate when it's closing and push the door closed. The vehicle has never been in an accident either.
Vehicle was stationary in my driveway when a snow storm hit. Ice/snow accumulated on the windshield and when it melted it took the paint with it. The a-pillars on both driver and passenger suffer significant paint loss and rust is starting to form. Paint flakes off in the wind while driving, especially in the rain. About 15 inches of paint is gone on the driver side and about 4 inches of paint is gone on the passenger side.
Have a 2017 ford escape and noticed the paint was peeling around the windshield.after investigating there are several complaints for the exact same thing.ford will not take responsibility for this because it's safety issue,so they won't recall it.I have only had my car a year this month it seems also to happen to ford escapes that are white or blue in color.paint on a vehicle should last for the life of the car.
The paint is peeling next to the windshield on driver's side post a. The paint is not even sticking to the vehicle in this area
The door panels separate from the door metal frame due to poor clips or fasteners used at time of manufacture. Two doors on my vehicle can be impossible to open. Ford dealer insists no problem -- I damaged doors and therefor 600$ per door to fix. I go on internet and see many many others haveing exact same issue. Both doors started exhibiting this on driver side about a month apart.. If the car caught fire or I could a dangerous collision was imminent while parked, I could not get out in time. Also if an accident occurred, I could not exit in a timely fashion
Paint peeling from the windshield pillar on the driver's side. Paint peeled off in a 6" x 1" flake. This seems to be a very common problem.
Paint on drivers side windshield frame flaked off in a 6"x1" chunk. This 2017 ford escape se has 31,000 miles on it and is always garaged. No hail or heavy rain prior to the flaking. Many complaints on the internet for the exact same thing.
Paint peeling off . 2017 with 27.000 miles. Bought in 2016 in novbemer. Three year warrenty just exspired. This is a manifactor issue.ford doesn't want to pay full price.
Paint is delaminating on windshield pillar. Peeling off in sheets. No body work or windshield replacement has been done. This is a problem with the factory paint.
Front suspension had to be replaced paint peeling off body computer recalls car moving
Lift gate keeps opening. It is closed but shows open and opens when driving. In motion sitting still. Nonstop. Every since purchase.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2017 Ford Escape?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history