Coolant is leaking into the cylinders, causing misfire. Per this document that you guys posted: "Customer Satisfaction Program 21N12", this is a known manufacturing defect in the engines that are in the model of car that I am driving currently. This is a safety issue and an environmental issue. Coolant gets into the cylinders and burns, emitting into the atmosphere. But the coolant also runs low, and the engine could overheat or catch on fire. The mechanic is estimating currently that the repairs to either change the head gasket or take the engine apart and rebuild it will cost around 7-9k, money we don't have. Ford should fix this manufacturing defect at not cost to us, as their CSP 21n12 document states. The only caveat is that the car has 98k miles on it while the cutoff for these repairs ends at 84k miles.
2017 Ford Escape engine complaints
Page 20 of 68: complaints 551 to 580 of 2,003, newest first, as owners wrote them.
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.
Coolant is disappearing. It isnt in the oil and nit leaking under vehicle. It is going into cylinder and burning off causing vehicle to miss and shudder while driving. There is 117,000 miles on my vehicle. I keep oil changed every 5,000 miles. I can smell coolant intermittently and have to keep pulling over to check levels to prevent it overheating. I have read several people are having this issue and there is technical bulletin from Ford. So they are aware and have not issued a recall yet. I shouldn't have to pay over $5 grand for a new motor installation with this low of mileage.
The contact owns a 2017 Ford Escape. The contact stated that while driving 25 MPH, the check engine warning light illuminated. The contact stated that the vehicle sputtered for thirty seconds. The vehicle was taken to the local dealer where it was diagnosed with coolant intrusion into the engine, and that the cylinder head was cracked. The vehicle was not repaired. The manufacturer was contacted and confirmed that the warranty had expired. The failure mileage was approximately 66,000.
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the engine misfired with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that coolant was leaking into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The contact was also referred to the federal safety agency Hotline for further assistance. The failure mileage was approximately 34,755.
When driving highway speeds the check engine light started flashing then a large whoosh sound and the car lost power. I had to have it towed to a repair shop and sure enough the engine blew. Had to replace it, cost $5120 and the car is only worth $7500
Coolant issues, calipers needing replaced/seized but maintenance has always been up-kept and done at dealer, odor from turbo.
Coolant leaking in #2 cylinder needs long block replacement
Coolant intrusion into cylinders causing engine misfires, spikes in engine temperature, and issues with car starting. The check engine light came on as I started the car, and the engine shuddered as if misfiring. As I was driving the vehicle to get the issue checked out, the vehicle’s extreme temperature warning went off, instructing me to pull over and shut the vehicle off immediately. The coolant reservoir was found to be empty. After replacing the coolant, the car had difficulty starting. After finally getting the vehicle to start, I got it to a service center where it was diagnosed with a blown head gasket and coolant was present in the engine oil. I was informed that the vehicle WAS NOT safe to drive and needed a complete engine replacement.
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed that there was coolant leaking into the spark plugs. The spark plugs were cleaned. The contact stated that the check engine warning light illuminated again. The contact stated that white smoke was coming from the exhaust pipe and vehicle was sputtering while idling or accelerating. The vehicle was taken to the dealer who diagnosed that there was coolant leaking into the cylinders, and cylinder #3 cylinder was filled with coolant. The dealer confirmed that Customer Satisfaction Program: 19B37 (Engine and Engine Cooling) was previously completed. The dealer diagnosed the vehicle with complete engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 61,000.
The contact owns a 2017 Ford Escape. The contact stated that while driving at unknown speeds, the vehicle started to shake abnormally. Additionally, while shifting from fourth to fifth gear, there was a violent clunk coming from the transmission. There were no warning lights illuminated. The vehicle was taken to the local dealer who test-drove the vehicle for an hour but was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired, and the failure persisted. While the contact’s wife was driving, the failure recurred. The contact stated that the check engine warning light was illuminated. The vehicle was taken back to the local dealer, where it was diagnosed that the cylinder head had fractured, and coolant was leaking into the engine. The dealer recommended that the engine and transmission be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 85,000.
The contact owns a 2017 Ford Escape. The contact stated while the dealer was servicing the vehicle, the dealer noticed that coolant was leaking into the engine. The dealer diagnosed that the head gasket had failed, causing coolant to leak into the engine cylinder, and the spark plugs were damaged. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls associated with the VIN. The contact was referred to the federal safety agency Hotline to file a vehicle safety complaint. The failure mileage was approximately 101,800.
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light had been illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure but no assistance was provided. The failure mileage was 65,000.
The contact owns a 2017 Ford Escape. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that the engine needed to be replaced. The contact stated that an oil change was performed on the vehicle a month prior. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and a case was filed. The failure mileage was approximately 85,000.
Coolant leaking into engine, brought to Ford dealership for repair. Was charged for repair. Less than two months later the same problem occurred. Took vehicle back to same Ford dealership for repair. Was told needed new head gasket. Ford would not refund me for the first repair made and I had to pay for replacement head gasket.
After having head gasket replaced a year ago. Coolant leaked again into cylynder 3 causing white smoke to come out of exhaust. Ford Dealer looked at car and said the engine was designed wrong... engine needed to be replaced. the headgasket replacement cost 3,000 and now new engine is 7,000
The contact owns a 2017 Ford Escape. The contact stated that on several occasions when the vehicle was started, there was white smoke coming from the exhaust pipe. The vehicle was taken to a dealer several times for maintenance or service, and the contact inquired about the cause of the white smoke. The contact was informed on several occasion that the smoke as normal, but the vehicle was not diagnosed. The contact stated while driving approximately 15 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer. The contact was informed that there was a misfire coming from cylinder #4 due to coolant intrusion. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
White smoke coming out of the exhaust with unusual smell. Check engine light with a misfire reading. Consistent with known coolant intrusion issue with the 1.5 Ecoboost engine.
The contact owns a 2017 Ford Escape. The contact stated that while his wife was driving 30 MPH, there was an abnormal vibrating sound coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The contact stated that a dealer was contacted. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 73,786.
The contact owns a 2017 Ford Escape. The contact stated while driving at undisclosed speeds, the 9-1-1 Assistance and seat belt warning alerts activated. The contact stated that the key fob sensor intermittently failed to recognize the key fob inside the vehicle with the message "No Key Detected" displayed on the instrument panel. The vehicle was taken to a dealer however, the failure was not duplicated. The contact stated that during cold starts, the vehicle hesitated, and the RPM became elevated. There was no warning light illuminated. In addition, the contact stated while driving 40 MPH, the vehicle hesitated while depressing the accelerator pedal. The contact stated that the check engine warning light was then illuminated. The vehicle was taken to Eby Ford (2714 Elkhart Rd, Goshen, IN 46526) where the vehicle was diagnosed with coolant intrusion into engine and cylinder #4. The contact stated that the engine relay was replaced after the vehicle failed to start. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was unknown.
Customer Satisfaction Program 21N12 Ford Motor Company P. O. Box 1904 Dearborn, Michigan 48121 June 09, 2022 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine – Short Block Replacement After Coolant Intrusion REF: REF: Customer Satisfaction Program 19B37 - Supplement #4 Dated: June 09, 2022 Technical Service Bulletin (TSB) 22-2134 Dated: December 19, 2019 Fire Hazard ! Demand a recall NOW !
2017 Ford Escape with 2.0L EcoBoost engine. Experienced rough engine/shutter and check engine light (MIL) came on. Code scanner found P0302 for PCM. Took to dealership and they found coolant intrusion into cylinder requiring a full engine replacement. They quoted almost $10,000 to fix. This is a know design flaw/defect with this engine and Ford has reworked design at least twice to address. Unfortunately, they left existing owners with ticking time bombs in the form of a likely expense repair or early demise to the vehicle.
I was driving on the interstate when all of a sudden I lost all power, the car started shaking violently, it started leaking and burning oil. I brought it to my local shop and they confirmed that cylinder 3 had a catastrophic failure and it can no longer create any pressure. There were no warning signs. This just happened randomly driving down the interstate.
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. The contact pulled over to the side of the road and turned off the vehicle. The vehicle was taken to Ikon Motorcars Group, where the water pump and the temperature gauge sensor were replaced, and coolant was added to the vehicle. The contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken back to the independent mechanic, where the mechanic confirmed that there was no visual leaks coming from the cooling system. The mechanic informed the contact that the failure might be an internal coolant leak into the engine. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 77,000.
I am writing to formally file a complaint against the Ford Motor Company concerning a serious issue with our 2017 Ford Escape equipped with the EcoBoost engine. The engine suffered a catastrophic failure at approximately 120,000 miles with no previous warning. Upon inspection by a certified mechanic, it was determined that the failure stemmed from a known defect (coolant leaking into the cylinder) in the 1.5L/1.6L EcoBoost engine, which has been widely reported by other consumers experiencing similar issues. This failure resulted in an unexpected and significant financial burden, with repair/replacement costs estimated at approximately $14,000. I find it unacceptable that a relatively new vehicle with a supposedly reliable engine would experience such a severe issue that appears to be a systemic defect rather than a result of misuse or neglect. I contacted Ford Motor Company to report this issue and seek assistance or coverage for the repairs. Unfortunately, I received no resolution or offer of goodwill, despite this being a known and documented problem. There have been class-action lawsuits and technical service bulletins (TSBs) related to the EcoBoost engines, which further indicates that this is not an isolated case. I have attached a copy of the repair invoice from a local Ford dealership.
Coolant is leaking into the cylinder bores of the engine, potentially causing overheating and engine failure. Its unfair to me that I would have to throw $6,000 into a vehicle that going to cost me literally half of what I would be paying off for the vehicle itself.... obviously got the car at a used dealership, no one had given me any extended warranties at all.
White smoke runs very rough, misfires constantly. Put over $600 new parts myself but cylinder 2 has the leak into it. It's only getting worse and worse.
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle made an abnormal sound. The check engine warning light was illuminated. The contact stated that a mechanic inspected the vehicle and used a scanner to scan the vehicle. The mechanic informed the contact that there was coolant intrusion into the engine due to the head gasket coolant leak. The vehicle was not repaired. The dealer was contacted and informed the contact that the VIN was not under recall. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 54,500.
I was driving home from work going through a small town so I was only going 45 MPH when my engine started to rattle and smoke started to come out and I was able to immediately pull off the road safely. I noticed straight away that the engine was leaking and would not turn back on. When I had my vehicle towed to my Ford dealership, they had informed me that my engine block was cracked and the engine threw a rod that had impacted my starter. The engine has metal shaving in it so that has to be replaced, including the starter and turbo which was going to cost me $15,000. Also my Escape was just maintenance 2 weeks prior to the event so its unfortunate that the Ford mechanics "Missed" that big crack in my engine block.
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact used a diagnostic scanner to retrieve DTC: P0302 (cylinder #2 misfire). The contact replaced the spark plugs and the ignition coils; however, the check engine warning light remained illuminated. The contact stated that while starting the vehicle, there was white smoke coming from the exhaust pipes. The contact stated that after further inspection, the contact became aware that the coolant reservoir was almost empty. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.
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