Check engine light came on, and then car started misfiring. Took it to dealership who stated coolant was leaking into the engine and was a result of TSB 22-2322. Technician said if the engine is not replaced it could result in engine malfunction such as overheating and leading up to a fire. Received an estimate of repair from the FORD dealership which confirms issues.
2017 Ford Escape engine complaints
Page 43 of 68: complaints 1,241 to 1,270 of 2,003, newest first, as owners wrote them.
Driving to work and message pops up on the dash that says “High Engine Temperature Stop Safely”. I had the car towed and the engine likely has a coolant leak.
While I was driving on the highway at 70mph all of a sudden the car started to shake and slowed down, could not go over 35mph. At 91k miles, the car developed a misfire in coil 2. It was recommended to replace the spark plugs, which we did (all 4). The code received is P0302. Still having having issues, upon further testing, it was found that there is no compression in coil 2. After researching - there are tens of thousands of complaints of this same issue. Talking with a dealer, then to Ford's customer service, I was told there is nothing they can do. I need a new short block which will cost upwards of $8,000. This is a known issue with Ford and thousands of complaints, yet no recall has been done. Ford said the warranty is 7 years or 84,000. While I am within warranty for the years, I am just over the mileage. However, a car that is just at 90,000 miles and only one owner (myself), driven about 3-4 days a week for work should not be having this problem. There were NO notifications or messages that there was a problem. There still is NOT a check engine light or other notification. We had to have a scan put on it to learn of the P0302 misfire in coil 2. There is a class action lawsuit starting up and we will join.
Check engine light came on and vehicle idled roughly at start up. Diagnosed as bad ignition coil and spark plugs at the Ford dealership; those parts replaced. Within 2 months the same thing happened again and I noted the coolant level was low. Monitored over the next 2 months and noted a 1/2 inch drop in coolant level per month. Returned to Ford dealership with my concern that coolant maybe leaking into engine (only 38,435 miles on vehicle), Dealership confirmed diagnosis of coolant leaking into engine requiring engine to be replaced.
The exhaust for the engine is leaking into the coolant, the engine's head gasket is failing. There is a risk of engine fire. It is a known design flaw in regard to the 2.0L engine. The recall has not been expanded to Ford. The solution is engine replacement with a Long Block design. Which is saddling consumers with an $8,000 repair bill for Ford not owning up to its design flaw. Consumers should not be saddled with repair bills that are a direct result of poor design on the part of the manufacturer. Much less be worried that an engine may catch fire as a result of said poor design.
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, attempting to go uphill, the vehicle failed to shift gear and surged. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the transmission was cracked, and there was antifreeze leaking into the engine compartment, causing engine failure. The dealer was informed that the transmission and engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,500.
The contact owns a 2017 Ford Escape. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated, and the vehicle stalled. The vehicle was able to be restarted on the first and second attempts. Additionally, a catastrophic failure and engine overheating message was displayed. The vehicle was towed to a dealer where it was diagnosed that coolant had leaked into the engine block, and the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 55,000.
Coolant is leaking into the engine block in Cylinder 1. This is a known issue. The Vehicle has 61,000 miles on it. Local dealership has confirmed this and diagnosed that the Small Block and the head gasket need to be replaced. The car could stop at any moment while driving due to this defect. A TSB was issued but Ford will not work to assist coverage of repair.
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine was misfiring, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a coolant leak into the engine. The contact was informed that the engine needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was advised to report the failure to the federal safety agency Hotline. The failure mileage was approximately 96,000.
Coolant is leaking into the cylinder. Engine block now needs to be replaced. This is a known design flaw but not being addressed by Ford.
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle misfired, with the check engine warning light illuminated. In addition, the RPMs were unusually low. The vehicle was driven to an independent mechanic however, the vehicle was not diagnosed or repaired. The vehicle was later towed to the dealer where it was diagnosed with coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was referred to the federal safety agency Hotline to report the failure. The failure mileage was approximately 68,000.
There is a coolant leak. I bought the car from a dealership in april 2024 . The reservoir was empty in 3 weeks. I filled it back up and it ran emty again in 3 weeks.
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the engine was misfiring with the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that coolant was leaking into the engine, causing the misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 87,000.
The engine was emitting white smoke at approximately 55,000 miles. After a quick inspection a low coolant level was noted and a code for a misfiring cylinder 2 was noted. This issue is likely coolant intrusion into the cylinder. I was made aware of the Customer Service Program 21N12.
On [XXX] 2024 my vehicle began to vibrate while driving, then the engine light came on. The following day I took the vehicle to the dealership, Sam Galloway Ford and was given an appointment to have the vehicle checked. The vehicle was dropped off on [XXX] and was left overnight. The following day [XXX], the service advisor Reid contacted me to let me know the diagnosis result which was coolant intrusion into the cylinder and that I need a new engine. I was told the cost to replace the engine is $9,329, this includes labor, materials, tax. Needless to say, I was astonished and informed Reid that I could not afford to do the repairs and needed to consult with family before I give permission to proceed with the work. I later found out that the Ford Escape is included in class action lawsuits due to the EcoBoost engine issues which cause the engine coolant to leak into the cylinders, this is the exact issue with my vehicle! I further learned that Ford Motor Company has been aware of this issue with their vehicles since 2010. I have only had my vehicle serviced at the Ford dealership for over 6 years, and at no time was I notified that there was a potential problem with the engine of my 2017 Ford Escape. This is negligence and I am extremely perturbed that this information was not shared. I now feel that I was putting my family at risk driving this vehicle. I feel that Ford Motor Company should take responsibility to inform customers and provide compensation accordingly. There should be a recall on these vehicles. Please investigate this matter, as I am sure there are thousands of customers who are not aware of the potential danger with the Ford EcoBoost Engine problems. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the contact heard a loud clanking noise coming from the engine with the check engine warning light illuminated. The contact stated the engine began to misfire. The vehicle was able to be restarted on the third attempt; however, the failure recurred. The vehicle was taken to AutoZone where it was diagnosed and determined that the engine was misfiring. The contact was informed that the spark plugs, and ignition coils needed to be replaced. The vehicle was repaired; however, the failure persisted with the engine warning light illuminated and the engine continuing to misfire. The vehicle was then taken to an independent mechanic where it was diagnosed with a failure with the engine block. The contact was informed that the engine needed to be replaced. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to call the NHSTA Hotline for further assistance The failure mileage was 101,000.
The engine started using coolant. it uses so much I have to add coolant every other day. The engine now has started to be hard to start and chugs for a short time after starting. After research I found that the ecoboost engine had a design flaw the Ford corrected in 2020 with an engine upgrade. I think Ford should be responsible for replacing my engine not me.
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the temperature gauge indicated that the engine was overheating. The vehicle lost motive power. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure due to a coolant leak. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to report the failure to the federal safety agency Hotline. The failure mileage was approximately 112,302.
The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the "Engine Fault, Service Now" and "Change Oil Soon" messages were displayed. The contact stated that the oil change was due after 2,000 miles. Additionally, the contact stated while driving and making a turn, the vehicle stalled. The message "Engine Fault, Service Now" was displayed. The vehicle was towed to the dealer, where it was diagnosed that a mixture of oil and coolant was leaking into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 122,000.
Coolant intrusion that ruined the engine known ecoboost issue
The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle, the vehicle was shuddering abnormally. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine which caused an engine misfire. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Numbers: 21N12 and 19B37. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the Customer Satisfaction programs. The failure mileage was approximately 130,000.
My escape has 54,000 miles and while driving down the interstate it started to shake and lose power. Engine light came on and it started to smoke from exhaust. Thought the engine was going to catch on fire. Barely got it off the road safely. Towed to local Ford dealership and was diagnosed with cylinder 2 misfire and loss of pressure. Engine needs to be replaced. I'm up to date with all maintenance and recalls. Last service of oil change/inspection was end of Jan 2024. There was no warning prior to this happening.
Coolant leak engine
The contact owns a 2017 Ford Escape. The contact stated that the spark plugs had been replaced previously; however, there was a misfire in the engine, and there was coolant leaking into the engine. The contact stated that the coolant reservoir had to be refilled constantly. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that there was a coolant leak present and that the engine needed to be replaced. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 50,000.
My check engine light on causing vehicle to run rough.and delay in engine performance.(transmission shifting). Ford dealer replace several Emission parts. (Warranty.) .Purge valve system. Oxygen sensors Etc. Car in shop for 12days.pick vehicle up drove 2miles check light came on again. Back to ford, Now ford wants Me to pay for needed repairs to charcoal canister, Purge Valve system. $400,00 to $ 800.00. This repair is EPA and Federal Emission Policy. Which Fotd and Dealer States no it's not. Dealer will not HELP with any assistance. Tried to explained Ford and Federal.EPA rules. Per Ford Warranty Parts statements and policy . Dealer 1st stated to me this part is under extended Ford Warranty. Hours later called Me back,Stating It's My responsibility to repair. This part is Electric vacuum operated. Prt# GV6Z9D333A Purge Control Valve (Block off switching Valve ) Which is a Hose and Solenoid Assy. The say it's a hose nothing else. I explained a hose is only a HOSE and has nothing to do with opening and closing of Emission Purge Valve .System. That is what the Solenoid is for which opens and closes Purge System from fuel tank Vapors system to charcoal canister. Please Help me in this repair clarification.
The contact owns a 2017 Ford Escape. The contact stated that while his wife was driving at 35 MPH, the overheating message was displayed. The contact pulled over and turned off the vehicle. The contact added coolant. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant in cylinder #2. The vehicle was not repaired. The contact stated that the failure was related to Technical Service Bulletin: 22-2229. The manufacturer was contacted, opened a case, and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 127,140.
The engine is at 157,000 miles. I have taken it to 2 mechanics in the last few weeks that have diagnosed it with a blown head gasket. They have said this type of engine cannot be repaired and has to be replaced.
I have a 2017 Fords Escape Titanium with the 2.0 Ecoboost Motor with 24.394 miles on it since purchased new at our Dealer in Albany, NY. This Car is Driven by an elderly woman (grandmother) to the grocery store and bank in our small down only and once a week to doctors. When driving the 2017 Esape with the 2.0L vehicle started to shake violently and check engine light came on due to what I found later to be misfire in cylinder two. We had to pull over to the side of the road on the highway as best we could in fear of getting rearended by traffic.This is the second ford escae in the [XXX] family that has done this to us and put us at risk. The other 2017 family-owned Ford Escape 1.5L Ecoboost was taken to the Ford shop and after review needed a new Short Block replacement due to Coolant Intrusion into cylinder 2 &3. Car was at Ford Dealer for over 8 weeks getting repair with no rental. Ford did have a bulletin (Customer Satisfaction Program 19B37-Supplement #4) that covered this full replacement. So, Ford admitted they had an issue and would replace these then at no cost to the customer. When i called the Dealer on this 2017 Escape 2.0L Escoboost with the Same Faulty head design they said it's out of Warranty and even though there is a service bulletin stating to replace the Engine, Ford Does not have a Recall or Customer Satisfaction Program for this as before. I am having this escape brought to a Ford shop to have it diagnosed officially as i had to with the other Escape. I know the symptoms and have scoped the cylinder. When speaking to Ford Directly they confirmed this and told me to contact you. I do not feel it's right for a Company that our family has been so invested in for generations and currently have 7 fords in our fleet to say well it's not covered on a motor with 24.393 miles on it. The Risk that that failure put us in on the highway of not being able to accelerate and get over to the side of the road in a timely manner is unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFO
The contact owns a 2017 Ford Escape. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to the dealer, where it was diagnosed that the turbo was leaking oil, and the turbo drain tube was replaced. Additionally, the contact stated that there was white smoke coming from the exhaust pipe while starting and while driving the vehicle. Additionally, the contact stated while driving at various speeds, the vehicle mainly responded while depressing the accelerator pedal harder than normal. The contact also stated that while starting the vehicle, the engine made an abnormal tapping sound and was misfiring. The vehicle was taken to the dealer, where the failure was related to the purge valve; however, the vehicle was not diagnosed. The contact declined to pay for the repair. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the engine. The check engine warning light was illuminated. The mechanic recommended a compression test and referred the contact to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.
Coolant leaks into the engine. Vehicle no longer operable. Over $8,100 to replace long block.
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