My complaint is not about the recall; that is being repaired currently. My complaint is that the engine block on my 2017 Escape has failed at only 57,000 miles. The cost to repair is $10,000 including parts, labor, and tax. I did purchase an extended warranty; however it was for $100,000 miles or 5 years. An engine completely failing at 57,000 miles is a safety issue. I took great care of that car, did not put pressure on the engine, parked it in my garage, rotated the tires, got oil changes on schedule, etc. Ford should be embarrassed about this and issue a recall. I will never purchase a Ford again (which is sad because my dad worked for Ford his entire life). Thank you for your attention to this matter.
2017 Ford Escape engine complaints
Page 54 of 68: complaints 1,571 to 1,600 of 2,003, newest first, as owners wrote them.
Car misfires and shuddering at certain speeds. It was determined that coolant was leaking into the engine. $7500 bill to replace the 2.0L engine. Car had around 130km. Ford would not cover any of the costs. This should not be happening with a car of the age/mileage. Ford needs to do something about this and cover the cost.
The vehicle overheats then slows down to about 2-5mph. Continued overheating and low coolant level. The ford dealership customer service representative told me that it’s a very common problem with my model vehicle and accurately predicted that the diagnostic review of the vehicle would find that the coolant is leaking into the cylinders of the vehicle and that the only solution is a new engine that has a properly built engine block.
In June 2023 I took my Grandson on vacation. I filled up my gas and the next day my car began running extremely rough. Once I got home I filled it with premium gas and put fuel injector in hoping it was just bad gas. Did NOT fix problem. Few days later I was driving and the engine just died. Several cars swerved to avoid hitting me. I turned the ignition and the high temperature pull over safely alert came on. I turned the defroster on high hoping that would cool the engine enough for me to get back home. IT took SEVERAL times of me restarting the car for me to creep back home. I was on a very busy road and was afraid someone would hit me. I then called the local ford dealership and told them what happened and was informed this was an on-going issue with Ford Motor Co. 1.5 ltr engines. I bought this car in October, 2020 with 24,900 miles. It now has 50,900! I maintain my vehicle regularly. This should NOT happen to a vehicle with 50,000. Ford Motor Co should offer a buy-out. I DO NOT FEEL SAFE driving this car and certainly not with my grandson. I thought this was a safe, dependable vehicle. I was wrong.
I was on the highway doing 70+ and my car overheated and shut off. When i turned it back on the engine light was on and it was shaking like crazy. I took it to the dealership and they told me that it is a known prob and it has a coolant leak into the engine. I can see online that this is happening to thousands of people and ford is refusing to fix it. I could be dead right now. They’ve known about this problem for years but will not replace my engine.
I own a 2017 Ford Escape with a 2.0L ecoboost engine. The engine began running rough and the check engine light came on on July 10, 2023. I took it to the Ford dealer where it was purchased new. I was informed that there was a failure in the engine block which caused coolant to enter cylinder 3. The technician did not go any further into the cause but informed me that the engine needed to be replaced and I was responsible for the cost. I learned that the Ford 1.5L engine had the same problem and was subject to a voluntary recall by Ford in the past. Ford is aware of this problem with both engines. I contacted customer service at the Ford Corporate Office and was told there was nothing they would do to address this issue. I am reporting this in the hope that the government will require Ford to extend warranty protection on this engine and force a recall. Ford is aware of the defect and has shifted responsibility to the consumer. This is a safety issue because this condition can result in engine fires, stalls on the highway, loss of engine power in hilly areas, all of which can put drivers and passengers in danger of serious injury or death.
In 2020, Ford issued a recall on my 2017 due to defects in the short block of the engine. The repairs (parts and labor) were covered under the recall notice and a new short block was installed. Early this month - July 2023, I began to notice white smoke coming from my exhaust. I took the car to Wayne County Ford in Honesdale, PA where I was told that the short block had failed and was leaking coolant into the engine. I was told that there was no warranty on the previous short block replacement as was quoted $6,000.00 in parts and labor to, once again, replace the short block. For a short block to fail in 3 years (about 20K miles) is simply absurd and points to a continued defect in the Ford short block.
3rd and 4th cylinder coolant leakage causing misfires and engine damage.
My vehicle was scheduled to have Customer Satisfaction Program 19B37 completed which would have found that Customer Satisfaction Program 21N12 needed done and Corwin Ford of Reno pushed my service out by months causing those programs to expire. Due to that my now 5 yr old SUV with 66,634 miles needs a new engine per the diagnostic quote I received from the auto shop that Corwin Ford sent me to because they also couldn’t fit me in for a service.
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 65 MPH, the engine overheated. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 116,766.
Engine too hot when the vehicle is not running hot. Something with the eco boost within engine is causing the vehicle to keep this code coming up when a tune up and coolant has been done.
coolant intrusion
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. Additionally, the vehicle failed to properly accelerate while driving. The vehicle was taken to Auto Zone Auto Parts, where it was diagnosed with a misfire in cylinder #2. The vehicle then failed to restart and was towed to an independent mechanic, who diagnosed that there was coolant intrusion into the cylinder and that the engine needed to be replaced. The mechanic replaced the spark plugs; however, the vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion) had expired. The contact stated that she had not received notification of the Customer Satisfaction Program. The failure mileage was approximately 131,000.
The coolant began leaking into the engine. I was 2 hours into a 4 hour trip and got the sudden message about overheating. The coolant reservoir was empty. I added coolant and made out the rest of the way, but on arrival the coolant reservoir was empty again. The vehicle is at the mechanic’s and I am waiting on a more detailed report.
The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started and shifted into reverse, the vehicle started jerking. The vehicle was shifted to drive, the accelerator pedal was depressed; however, the vehicle started to lose motive power. Additionally, the contact observed that the engine was revving unintendedly. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced due to a coolant leakage. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 107,000
Initial vehicle issue was the engine light with a problem code for cylinder 1 misfire. All spark plugs and coil packs replaced at independent service center. After same engine code, spark plugs failed and replaced three more times and was informed coolant was 1/2qt low. Vehicle taken to Ford dealership and determined through a pressure test the head gasket seal failed. After inspection, was advised by Ford dealership vehicle would need a new engine and it was dangerous to drive the vehicle. Engine warning light came one within 10 start cycles of each spark plug replacement. Found that Ford has a class action lawsuit involving this problem with its Ecoboost engines.
Coolant leaking
No wrecks at the moment
I just bought this car less than a week again. 2017 Ford Escapes are known to have cylinder misfires and similar issues. My car just had to issue occur. It raises a lot of safety issues and can render the car unusable.
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the message that the engine was overheating was displayed. The vehicle stalled and would not immediately restart. The vehicle was taken to the local service center who was unable to determine the cause of the failure. The vehicle was later towed to the local dealer who diagnosed the vehicle and determined that there was coolant inside the cylinder head. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.
Loss of coolant, over heating, mis firing, rough starts. Have had the sparks plugs and one coil pack change. Have to add coolant every 2-3 months about a half gallon. After a service and notice the coolant loss dealer said there was no issues that they knew of and no recalls of the issue. Safety of the vehicle over heating and stalling out while driving. Service has been inspected by Ford dealer. Service engine soon light would come on.
Vehicle is at 130000 miles and Transmission pump is failing. Car stalls out at low RPM. Taken to Ford dealership for diagnosis and told about transmission pump and coolant getting into engine. This seems unreasonable for a 5 year old vehicle driven new with routine maintenance.
There were engine maintenance warnings, running hot
The engine developed a crack in the block. Antifreeze is pouring into the cylinder causing the vehicle to not accelerate properly. It’s a very dangerous situation when you try and pull out into traffic. Ford knows it’s a problem with 2017 to 2019 2.0 liter eco boost engine. Why haven’t they been made to fix this situation???
The contact owns a 2017 Ford Escape. The contact stated while his daughter was driving approximately 60 MPH, the check engine light illuminated, and the vehicle started losing motive power and was running rough and vibrating. The contact had the vehicle towed to an independent mechanic who diagnosed that the failure was due to coolant intrusion into the cylinders and advised the contact to take the vehicle to a dealer. The contact had the vehicle towed to a local dealer however, the vehicle was not diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact had been advised by the manufacturer that the failure was related to Customer Satisfaction Program: 21N12 - Coolant Intrusion Into Engine Block (Engine and Engine Cooling). The failure mileage was approximately 100,000.
At about 61,000 miles the engine began to use more antifreeze by 63,000 miles the engine was leaking antifreeze into the engine. we now need to replace the engine.
The contact’s wife owns a 2017 Ford Escape. The contact stated that the vehicle was overheating after driving 20-25 miles. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant was leaking into the cylinders, causing the vehicle to overheat. The independent mechanic diagnosed that the engine needed to be replaced. The vehicle was not repaired. An unknown dealer was contacted and informed the contact that there was an Extended Warranty Coverage related to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the Extended Warranty. The vehicle was not repaired. The failure mileage was approximately 82,000.
The contact owns a 2017 Ford Escape. The contact stated when the vehicle was started, the vehicle idled roughly with white smoke coming from the exhaust. The contact stated that the check engine warning light was illuminated. The contact stated that the failure occurred frequently. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced due to coolant leaking into the cylinders. The vehicle had not been repaired. The contact researched online and related the failure to TSB Number: 19-2346 Coolant In Cylinders, White Exhaust Smoke (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 119,000.
Defect in engine looses coolant could cause overheating and engine lockup
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 55 MPH, the vehicle started shuddering and lost motive power. The contact stated that the check engine and engine default warning lights were illuminated. Additionally, the temperature gauge rose to the red zone. The contact pulled off the roadway and turned off the vehicle. The contact stated that a big puff of white smoke came from the exhaust pipe. The contact restarted the vehicle and drove to a shopping mall and filled the radiator with one gallon of water. The contact had taken the vehicle to a local parts dealer where it was diagnosed and determined that coolant had leaked into cylinder #2 and #3. The contact called a dealer and was advised not to drive the vehicle. The vehicle had not been repaired. The contact researched online and related the failure to TSB Number: 19-2346 Coolant In Cylinders, White Exhaust Smoke (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 82,000.
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