Vehicle burns out low beam headlights at a rapid rate. I’ve been the only owner of this car, and have replace the headlights 8 times in 168k miles. I do not drive abundantly at night, primarily during the day. In the span of the past two weeks I have replaced the headlights twice. I have come to a point that I keep spare headlights in the glove box for when they will go out again. Researching the issue online lead me to many forms of drivers with the same vehicle going through the same issue. The vehicle causing the headlights to go out at such a fast rate has presented a dangerous nighttime driving scenario when combined with the daytime running lights that give off enough light to make it unknown if the headlights are truly functioning or not. Given the consumable nature of bulbs the issue has not been taken to the dealer for, only serviced by replacement of bulbs.
2017 Ford Escape lights complaints
Page 2 of 2: complaints 11 to 40 of 40, newest first, as owners wrote them.
The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the rear driver’s side and rear passenger’s side brake lights and taillights failed to illuminate. The contact discovered water and condensation inside the rear taillight assemblies. The vehicle was taken to the local dealer who informed the contact that the rear brake light and taillight assemblies needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 34,000.
My family has 2 Ford SUVs. A 2017 ford escape and a 2018 Ford Flex. The 2017 Ford Escape started having an issue a couple years ago regarding moisture/water seeping into the tail lights/brake lights panels. Our cars have never had rear damage or hit anything that would cause them to be susceptible to water leaking in. It has to be something that happened over time. When you lift up the trunk gate, if you push the trunk up high enough, you can get most of the water to come out. Well, during the rainy seasons the water builds up quickly and it caused the LED brake light to go out. The panel piece costs about $400 and to get it fixed at the local ford dealership was a little over $700 a year or so ago. Well, the same thing happened to the other side and it went out as well. Over the last 3 years since the problem started, my wife and i have been more aware of condensation/moisture buildup in taillights and have noticed a lot of fords with the same problem. Our flex has a similar less severe problem where the taillights form condensation in them but they later dry up. Water hasnt gotten through, yet. Because we have noticed so many other ford SUVs with this same moisture problem in the taillights, i wanted to take the time for my first time ever, trying to see if a recall petition could be started on these taillights that are not properly blocking water from getting in. If it was just a simple lightbulb replacement that would be one thing, but because ford installed LED panel lights, they are incredibly expensive to replace. If just our city has a lot of cars with similar problems just on Ford SuVs, i have to imagine there are thousands more across the country. Thank you for your time reading this, and hopefully looking into it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On September 20, 2024, both low beam headlights stopped working while driving at night. High beams continued to work. This same problem happened about a year ago. At that time, a heavier duty wiring harness was changed to correct the problem. The problem has returned. We are in the process of getting this issue looked at.
The contact owns a 2017 Ford Escape. The contact stated that the driver’s side brake light accumulated approximately 4 inches of water causing the light to fail to illuminate as needed. The passenger’s side brake light accumulated approximately 1 inch of water but was still able to illuminate as needed. The vehicle had been taken to the dealer where the contact was informed that the lighting assemblies needed to be replaced. The vehicle had not been repaired. The manufacturer was contacted; however, the contact was unable to reach a representative. The failure mileage was 115,000.
The headlights keep burning out, alternating from driver’s side to passenger’s side. The bulbs burn out about every three months but have burnt out in as little as 1 month (same bulbs). A search on the Internet shows numerous persons having the same problem with their Ford Escapes.
The contact's daughter owns a 2017 Ford Escape. The contact stated that the headlights and taillights were inoperable. There were no warning lights illuminated. The vehicle was taken to an unknown local dealer, where it was diagnosed and determined that water had entered the light assemblies. The headlight and taillight assemblies were not properly sealed. The bulbs were replaced. The manufacturer was not contacted. The failure mileage was approximately 100,000. The VIN was not available.
The contact owns a 2017 Ford Escape. The contact stated that upon approaching the vehicle during a rainstorm, the contact observed water pooling inside the taillight assembly. The contact then became aware that the taillights were not functioning as needed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the taillight assembly water seal allowing water to leak into the assembly and short-circuiting the taillights. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 23,000.
All four of the tail lights, on the hatch and on the sides of the car are leaking and retaining water which has caused the brake/tail lights on the rear to fail. This is an obvious safety hazard and a quick Google search reveals that it is a widespread problem. There has always been some water in the light, starting with condensation about a year ago, but as of the last few weeks, the lights are inconsistent, and now appear to not be working at all.
Without any warning, discovered the left brake lamp/tail lamp failed due to extensive water intrusion, caused by the failure of the plastic bonding all along the upper edge of the tail lamp assembly, which allowed copious amounts of water to leak in. The right tail lamp assembly appears to be susceptible to the same failure. Brake & tail lamps are safety components of any motor vehicle, and are critical for accident/crash avoidance/prevention. One online Escape owner's forum cites identical issues, indicating that this defective part is not unique or one of a kind. Original owner.
The headlights on my escape constantly go out. The bulbs are never burnt out but the headlights will not work. I have seen countless ford escapes that are the same style (so I assume a similar year) that are driving on the road with the same issue. I’ve had two shops look at it and say the bulbs are not burnt out but could not find the issue. This is a severe safety issue and needs to be recalled.
Rh and Lh low beam headlamps keep burning out have replaced the bulbs in both lamps 3 times in 9 months issue causing sudden problem driving at night currently now found the connector on both lamps have melted and required replacing Dealer wanted $3500 to replace both headlamp assemblys as there was an issue with the connectors there was no warning when the lamps went out
The headlights keep going out. Every couple weeks to a month one of them blows out. Alternates between both of them to the point that there are times that both are out
It seems like this is a common occurrence especially with this particular vehicle. The low beam LED headlight bulbs keep on breaking resulting in no headlights. These bulbs are expensive and it is such a headache replacing them so often. This should not be the case, but it is.
The KNOWN issue with the 1.5L ecoboost engines happened to my 2017 Escape at 79k miles right after having a the transmission shifter cable bushing recall fixed. Coincidentally, it didn't have the extensive issue before bringing it in for the recall and also ,coincidentally, my warranty expired last month and they told me it's my problem.
My headlights (low beam) constantly blow out. could become a major problem if both blow out while driving at night.
The contact owns a 2017 Ford Escape. The contact stated that upon approaching the vehicle, she became aware that the taillights were retaining water. As a result, the taillight brake lamps failed to function properly. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that water had caused severe damage, preventing the bulb from being replaced, and advised that the vehicle be taken to the dealer. The vehicle was not repaired. The vehicle was then taken to the dealer, who diagnosed a failure with the adhesive allowing the lens to separate from the housing. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the federal safety agency hotline for assistance. The failure mileage was 72,000.
My low beam headlights go out about every 60 days. I find myself having to drive home... once with both lights failing at the same time. This is discussed in many on-line forums and seems to be a common problem with this car.
The contact owns a 2017 Ford Escape. The contact stated that while driving 40 MPH up an incline, the vehicle downshifted and stalled. The powertrain malfunction message was displayed. The headlamps had previously become inoperable. The contact stated that while driving, the vehicle hesitated and was idling high while reversing. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 103,000.
I was stopped at a red light, in Drive, when the car suddenly died. All the screens went black and the engine cut. I was also unable to use my electric locks or hazard lights. The car was eventually jumped, driven to a mechanic for the alternator and battery checked, with battery changed. Since receiving my car back with new battery, the media console does not work. Buttons illuminate but don't do anything, screen only shows time/date/temperature and backup camera. No SYNC, radio, bluetooth, CDs. Ford support attempted multiple resets with no change.
Repeated failure of passenger side low beam headlight bulb. The bulb has burned out 3 times within less than one year. No visible issues were found with the headlamp assembly. All new bulbs purchased to replace the previous, without defect, but have continued to fail. The first failure occurred in October 2021. Second failure in January 2022 and currently, the third failure October 2022.
In 2020 my headlights just went out one day. All the fuses were good the bulbs were good and Ford replaced the BCM (Body Control Module). Luckily it was under the warranty because I only had approximately 28,000 miles. Fast forward to 2022 with approximately 49,000 miles, I was driving home late one night and the same issue happened while I was driving. Since the replacement in 2020 I have had to replace both headlights 3 times, this time replacing the headlights is not working and apparently, I will have to replace the BCM again. This apparently is the main computer system in the car, and it was very dangerous because the lights just went out at night. Upon further research several people are having the same issue; and have reported the problem on several webpages. (https://www.fordescape.org/threads/headlights-keep-going-out.116796/) (https://www.justanswer.com/ford/ioe1u-low-beam-headlights-stopped-working-2017-ford-escape.html) and many more pages and complaints when you google “2017 Ford Escape Lights stopped working” According to Ford customer satisfaction, they said that no one else has reported this, however, I don’t believe it with the number of complaints that I noticed with just one search. Had it only been one time I would deduct that it was one bad part, but due to the continued problem with the same issue, it appears to be a severe safety concern that Ford is refusing to remedy.
The brake light assembly seem separates and water leaks in causing the brake lights to fail. I went online to see if this was an issue, it seems to be a very big issue with this vehicle.
With no warning the suv over heated and I took it to pep boys to see what was happening. They simple told me that I needed to replace the entire engine. This isn’t fair because I didn’t even get a warning. This suv has other problems as well that Ford should have issued recalls for but there’s so many to list. I would just like my suv to be fixed as I’m a single mom trying to make it through this trying times and now I have no car to get work, take my children to school, or even the day to day things that we need like a grocery store trip. I don’t 6,000 to 9,000 to repair my truck and I can’t afford to lose it either as I’m still paying the note on it. Can you please help us, I’m only trying.
The body control module failed on a main road at night. My inside lights and dash lights emergency flasher along with the outside lights shut off. The car behind me had to swerve around me to keep from hitting me. My vehicle was not seen by the other drivers and was almost hit several times. Luckily I coasted to a light and made a sweeping turn onto a wider shoulder area of the road. It was towed to a shop but they were not able to do anything with the vehicle do I had it towed to a Ford dealership. It was almost 30 days before I got my vehicle back. Apparently there is a shortage of body control modules. I received no warning lights at all. Everything inside the vehicle flashed and then the car and electrical just shut off. Prior to that incident I had not had any other issues with the vehicle. The drivers side seat module had to be replaced as well.it cost 1005.38 for the body control module to be replaced and 786.00 for the seat module to be replaced.
My 2017 Ford Escape began letting water inside of the tail light assembly, eventually filling up to the point that it shorted the brake light. When I went to replace the bulb, I found out that it is not replaceable unless you replace the ENTIRE tail light assembly, a $750 fix. Ford refuses to fix this for free, as they deem condensation not a reason. Upon doing research, it’s come to my attention 1,000s of people have had this exact same problem. The tail light assembly, the seam on top of the assembly has faulted. Not only did Ford produce a faulty product, they produced a light that costs $600 to replace. This is highway robbery, not to mention unsafe since the brake light does not function.
Tl* the contact owns a 2017 ford escape. The contact stated that upon inspection of the vehicle, he noticed there was condensation built up inside of the rear passenger's side tail light. Upon a visit to an independent mechanic, the contact was informed that the seal around the tail light was defective. The mechanic also informed him that due to the failure occurring near the gas tank, the defect could potentially lead to a fire. The contact informed the manufacturer of the failure. The manufacturer offered no assistance. The vehicle was not repaired. The failure mileage was unknown.
Tonight, 11/16/2020, my escape started to idle roughly. The tachometer would go up and down by at least 500 RPM without any input from me. The lights would flicker. The dashcam I have mounted turned off. I tried making it home and it just died. Lost all lights. I shifted to neutral and coasted to the left turn lane. While doing this, the auto start system tried to restart the car, even though it had been previously disabled. I tried to start the car manually, about five or six times. It finally started and I was able to make it home. I turned off the HVAC auto feature, my dashcam and radio in case it was a voltage issue. Just one more issue with this vehicle. The electronic package is finicky and horrible. It has a mind of it's own. I have also had the dealer do the service bulletin on the [xxx] system. It still acts up occasionally leaving me dead in the water until I can shift to park and manually restart it. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Daylight running lights do not include tail lights. Cars driven at dusk, dawn, or weather conditions when headlights provide added safety are driven with only daylight headlight and no tail lights. Many times cars appear to be diving with no headlights, or lights, only to see they are driving with daylight running lights. Please engage all lights, headlights and tail lights at all times for added safety. Too many times vehicles are driven with what appears to be no tail lights. Daylight running lights with only headlights are dangerous.
My wife and I purchased a 2017 ford escape, brand new, 6 months ago. We noticed that the brake light plastic cover was fogging over making it hard to see the brake light. After checking with our dealer, mac haik ford, georgetown, texas, I was informed that this is normal. Normal? Sounds more like a safety concern to me. I was also told that water leaking into the brake light unit was also ?normal.? I can?t imagine allowing water to collect inside an electrical item as important as a brake light and is very strange and very wrong! If it?s fogging up now what will it look like a year from now or even two years. Ford motor company made a mistake and they need to replace this brake light unit! It's a safety issue and they know it. [xxx] , leander, texas information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
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