The contact owns a 2017 Ford Escape. The contact stated while making a left turn, the vehicle began to stall. The contact stated no warning light was illuminated. The contact stated that while depressing the accelerator pedal, the vehicle lunged forward. The contact decided to park the vehicle. The contact took the vehicle to an independent mechanic the next day however, the mechanic was unable to diagnose and determine the cause of the failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact stated two days later she received notification of the federal safety agency Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 61,000.
2017 Ford Escape transmission complaints
Page 11 of 14: complaints 281 to 310 of 391, newest first, as owners wrote them.
The contact owns a 2017 Ford Escape. The contact stated that the vehicle was shifted to park and the engine failed to turn off when the ignition was turned to off position and the key was moved. The contact was unsure of any warning lights being illuminated. The contact stated he reinserted the key, turned the ignition to the off position, and depressed the brake pedal and the engine turned off. The vehicle was not taken to the dealer or independent mechanic for diagnostic test or repair. The contact stated that he received notification of the federal safety agency Campaign Number: 22V413000 (Power Train) and was relating the failure to the recall. The dealer was contacted and made aware of the failure. The dealer stated that parts were not available for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2017 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
On June 1, 2018 which was a Friday and the time was around 5pm. My co worker and I just finished a patient at the Boise Christian Retirement Village. I proceeded to enter the 2017 Ford Escape to start the engine so that the inside would cool down. As I exited the vehicle to speak to my co worker who was parked 2 cars down. We were discussing a situation about a coworker and she states " Danielle your car is rolling back". At that moment I did not know who was in the building the ford was heading. I ran after the ford and opened the driver side door and grabbed the steering wheel. The drivers door knocked me down and the drivers front tire ran me over starting from the foot , leg, pelvic, chest and then my head. I sustained numerous injuries. I had 5 fractured ribs, a hole in my right lung, 2 fractures on my face, several hematomas. My head was squeezed like grape and had a 15 inch laceration. I suffer everyday from this accident. I have scars and a lot of PTSD. I am currently driving the 2019 Ford Escape for my work. Now I am scared to death and dont know what to do
All of a sudden my transmission service fault light has came on, my escape won’t shift into gear, and when it is in park it won’t go into drive it any other gear without you forcing it. I have called farina, Effingham, Salem, Centralia, Newton and none of them can get my car in for a month. I am now without a vehicle and I’m needing something done.
The contact owns a 2017 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The dealer was made aware of the failure and advised the contact to push the Auto Start/Stop button to restart the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,000. VIN tool confirms parts not available.
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 25 MPH or exceeding 25 MPH, the vehicle was jerking. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number: 22V413000 (Power Train). The manufacturer was not notified of the failure. The approximate failure mileage was 112,595.
I exited my car to take pictures of a bird. The engine was running and I thought the gearshift was in Park. I felt the car bump me and realized it had started moving. The rear tire ran over my left foot and I found myself lying face down on the road. I tried to get up but fell onto my camera. I looked to my right and saw my car moving down the road, drifting to the right towards the embankment that leads down to a canal. I managed to get up and reached the car as it was about to leave the roadway. I tried to grab the steering wheel, but the rear tire ran over my right foot, then over my left foot again. My car went down the embankment, stopping just short of flipping over in the canal. Since there was no other plausible explanation at the time, I assumed I didn’t put the car in Park despite thinking I did. However, I’ve puzzled over the accident almost obsessively since it occurred because when the engine is running and the gearshift is in Drive and not Park, my car moves forward at approx. 4 MPH with little to no hesitation as soon as my foot lifts off the brake pedal. I DID NOT GET OUT OF A MOVING CAR. After the recall notice, I looked at the metadata from the images taken the day of the accident and it shows my car did not begin moving until at least 23 seconds after I exited it to photograph the bird. That also indicates it was in fact in Park. I had a broken rib from falling on my camera and a broken (crushed) big toe on my left foot. Other injuries apparent then and/or in the days following were considerable swelling and pain of my left knee and foot, swelling and pain of my right knee and foot, and pain along the outside of my lower legs. I still have pain from the accident, including arthritis in my left foot, pain along my outer left leg and inner knee, and pain in my left big toe. My camera and brand-new lens were damaged. I did not have the car inspected. My safety and the safety of others are at risk until the required parts for repair are available.
The contact owns a 2017 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to restart the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a dealer. The failure mileage was 106,831. VIN tool confirms parts not available.
The contact owns a 2017 Ford Escape. The contact stated while starting to drive, the vehicle was jerking. The contact also stated that the transmission was shifting hard. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact related the failure to the federal safety agency Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure. The approximate failure mileage was 74,000.
The contact owns a 2017 Ford Escape. The contact stated upon starting the vehicle and shifting into drive(D), the vehicle failed to respond. The contact then shifted into reverse(R) however, the vehicle failed to respond. Additionally, the contact heard abnormal clicking sounds. The message "Transmission Fault - Service Now" was displayed. The vehicle was towed to a transmission specialist but was not diagnosed or repaired. The vehicle was then towed to the local dealer where it was diagnosed that there was an internal transmission failure and the transmission needed to be replaced. The vehicle was not repaired. The vehicle had been at the dealer for two months. The manufacturer was notified of the failure and informed the contact that they would partially cover the repair of the vehicle. The failure mileage was 76,000.
******* delete voq ******* this complaint is being marked for deletion because the consumer placed the request.*djr ******* delete voq *******
I received the following notice of an issue with my transmission: "Summary ON YOUR VEHICLE, IT MAY BE POSSIBLE THE TRANSMISSION SHIFTER CABLE BUSHING IS DAMAGED OR MISSING." They then stated the following SAFETY RISKS: "A DAMAGED OR MISSING BUSHING COULD PREVENT THE SHIFTER FROM MOVING THE TRANSMISSION INTO THE INTENDED GEAR POSITION AND CAUSE THE VEHICLE TO MOVE IN AN UNEXPECTED DIRECTION. THE TRANSMISSION MAY NOT BE IN THE PARK POSITION, EVEN THOUGH THE SHIFTER POSITION INDICATES THAT THE VEHICLE WAS SHIFTED TO PARK. EXITING A VEHICLE WITHOUT THE TRANSMISSION IN THE PARK POSITION AND WITHOUT APPLICATION OF THE PARKING BRAKE MAY ALLOW THE VEHICLE TO ROLL, INCREASING THE RISK OF INJURY OR CRASH." Ford then stated that parts to remedy the issue would not be available until quarter 4 of 2022, which is three months away. I cannot drive a car that might, in their words, "move in an unexpected direction." I have two small children and do not feel safe driving a vehicle that poses this risk. When I called Ford, I was told that, "They understand the predicament that this puts me in. However, they do not have a remedy at this time and they are keeping track of the timeline for the parts." It is unacceptable to ask car owners to drive a car that is in their words, a safety risk, for three months.
The contact owns a 2017 Ford Escape. The contact stated that while shifting the vehicle into park, the vehicle surged forward and went over an embankment without warning. The air bag deployed upon impact. The contact did not sustain any injuries and did not seek medical attention. A police report was filed. The vehicle was towed to an independent mechanic and they were unable to repair the vehicle, the vehicle was then towed back to his home. The contact then received a notification in the mail for the federal safety agency Campaign Number: 22V413000(Power Train) which he linked to his failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 102,000.
This is a sensor that indicates a problem with the power train transmission parking.
The contact owns a 2017 Ford Escape. The contact stated while driving 30 MPH, the vehicle shifted to neutral(N). There was no warning light illuminated. The contact veered to the side of the road. The contact turned off and restarted the vehicle. The contact was able to continue driving; however, the failure reoccurred twice while driving. The contact received notification of the federal safety agency Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and an appointment was scheduled for a diagnostic test. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 144,000. VIN tool confirms parts not available.
The contact owns a 2017 Ford Escape. The contact received an alert from her insurance provider that her vehicle was included in the federal safety agency Campaign Number: 22V413000 (Power Train). The contact stated that while at a complete stop, the vehicle hesitated upon depression of the accelerator pedal without warning. The contact placed the vehicle into park(P) and then into drive(D) but the hesitation persisted. The contact performed the same maneuver again as the vehicle jerked and slowly began to accelerate. The contact coasted the vehicle into a gas station and had the vehicle towed to a dealer. The dealer diagnosed the vehicle with transmission failure and informed her that the transmission would not be covered under the recall. The manufacturer was notified of the failure and informed her that the vehicle would not be covered under the recall or under warranty. The vehicle was not repaired. The failure mileage was 137,000.
The contact owns a 2017 Ford Escape. The contact stated that after shifting to park(P), the vehicle inadvertently rolled backward. The contact stated that she used bricks to chock rear wheels to prevent the vehicle from rolling down the driveway. Additionally, while driving at an undisclosed speed, the vehicle lost motive power without warning. The contact stated that she was able to coast to the side of the roadway and the vehicle was shifted into park(P); however, the vehicle rolled backward. The contact stated that she had to depress the brake pedal to keep the vehicle from moving. The vehicle was towed to an independent mechanic who diagnosed the failure as a defective transmission that needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The contact stated that she contacted the purchasing dealer who stated that the vehicle was not under warranty. The contact stated that she received notification of the federal safety agency Campaign Number: 22V413000 (Power Train) after the failure occurred and related the failure to the recall. The failure mileage was 70,927.
The contact owns a 2017 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle independently shifted from drive, slowed down, and jerked. The vehicle then accelerated. The check engine warning light was illuminated. The contact received notification of the federal safety agency Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The vehicle was taken to an independent mechanic. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The approximate failure mileage was 67,000.
I bought this car with only about 6000 miles and at about 108,000 the gears started giving issues and basically it stopped engaging and had to be towed to Folsom Ford dealership. It was then diagnosed to having issue with the transmission and I was quoted that labor charge ONLY will be $5000.00. Since it was too much I shopped around and decided to tow it to another garage where it was completed for $4141.00 with everything included. Now this morning I received a recall notice confirming issue in transmission and FYI it was a big risk when in a busy freeway (I-5 North) just before Sacramento Airport my vehicle just stopped and had to push my car on the side of the freeway, and anyone could have hit but thank god I came out safe. I would really appreciate if FORD can refund/reimburse whatever I paid to get this fixed and on top of this I paid about $600.00 to get a rental to go to my work. I am attaching herewith all relevant invoices and receipts:
The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle and shifting to drive(D), there was a loud thumping noise heard. The “Service Transmission” message was displayed and the vehicle would not accelerate properly. The vehicle was slowly driven to the nearby dealer who examined the vehicle and diagnosed that transmission had failed and needed to be repaired. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 74,000.
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 15 MPH, the vehicle inadvertently lost motive power and was unable to accelerate. There was also an unknown rattling sound coming from the engine. There was no warning light illuminated. The contact also stated that it was difficult to shift gears. The vehicle was driven to a local family member's residence; then towed to an independent mechanic who diagnosed a failure with the transmission; however, the vehicle was not repaired. The vehicle was then towed to the local dealer who diagnosed a failure with transmission and gear shifter failure. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The contact related the failure to the federal safety agency Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 89,000.
Cylinders 1 & 3 began to misfire, sparkplug, wires, coils replaced, 2 days later engine light pops back on with same error codes. Noticed very low coolant and then discovered coolant in oil.
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 70 MPH and attempting to accelerate to overtake a semi-truck, the vehicle failed to accelerate while depressing the accelerator pedal. The contact stated that the vehicle started losing motive power. The vehicle was towed to the local dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 47,488.
While idling in park vehicle transmission moved to reverse and backed away from me only to be restrained by a large bush. Rear bumper and exhaust damaged.
The contact owns a 2017 Ford Escape. The contact stated that while shifting to first gear, the vehicle jerked and lunged forward. The service transmission message was displayed. The contact stated while driving, the speed decreased to 20 MPH and then accelerated independently to 60 MPH without warning. The vehicle was restarted and operated as designed. The contact called an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 170,000.
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced an abnormal jerking with the transmission warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 103,818.
The contact owns a 2017 Ford Escape. The contact stated that after shifting in to reverse, the vehicle drove forward instead. There were no warning lights illuminated. The contact also stated that after starting the vehicle, the vehicle failed to accelerate immediately. The contact manually shifted the gear shifter and the vehicle then started immediately; with the normal mode warning light illuminated. The vehicle was driven to the local dealer who diagnosed a failure with the shifter cable. The vehicle was not repaired. The contact and dealer referenced the failure to the federal safety agency Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 59,784.
With no warning the suv over heated and I took it to pep boys to see what was happening. They simple told me that I needed to replace the entire engine. This isn’t fair because I didn’t even get a warning. This suv has other problems as well that Ford should have issued recalls for but there’s so many to list. I would just like my suv to be fixed as I’m a single mom trying to make it through this trying times and now I have no car to get work, take my children to school, or even the day to day things that we need like a grocery store trip. I don’t 6,000 to 9,000 to repair my truck and I can’t afford to lose it either as I’m still paying the note on it. Can you please help us, I’m only trying.
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