The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 20 MPH, the check engine warning light started flashing, and the message "Engine Fault" was displayed. The vehicle was taken to a certified mechanic, where the contact was informed that the coolant reservoir was empty, and the coolant reservoir was refilled. The vehicle was taken to the dealer, where it was diagnosed that the water pump had failed and needed to be replaced. The water pump was replaced; however, the failure recurred approximately three and a half hours later. The vehicle was inspected by a certified mechanic who noticed that the coolant reservoir was empty and refilled the coolant reservoir; however, the mechanic noticed that the coolant had lowered by a quart the following morning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The manufacturer referred the contact to the federal safety agency Hotline to file a vehicle safety complaint. The failure mileage was unknown.
2018 Ford Escape engine complaints
Page 19 of 50: complaints 521 to 550 of 1,458, newest first, as owners wrote them.
At 46000 miles mileage cylinder 3 misfired. This led to sudden engine slowdown on a busy street. Headgasket broke and coolant intruded into engine causing total engine failure.
From what I understand, the engine malfunctioned in a way that caused the cylinder compression to fail in several cylinders, but not all. This caused the car to stutter, shake, and slow down significantly in traffic on the highway. A warning popped up on the dashboard that said to shut the car down as soon as possible. We pulled over right away, which left us on a bridge on the highway. This endangered us as well as passing traffic, and then the tow truck person as well. We had to have the entire engine replaced in the car, which then after about 25 miles of driving, had the exact same problem (thankfully, in a 25 mph neighborhood this time). The problem has been replicated by the service center several times. They have now installed a total of three replacement engines that were all defective.
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine overheated. The vehicle was taken to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced; however, the vehicle was not repaired. The contact stated that the failure had previously occurred, and the engine was replaced at 18,000. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not included. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 97,000.
The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the engine was rattling while idling with the check engine warning light illuminated. The vehicle was taken to a dealer where it was discovered that there was coolant intrusion into the engine. The contact was informed that the engine long block was damaged, which resulted in engine failure. The contact was informed that the vehicle was not covered under warranty and was given an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was provided a case number. The contact was then referred to the federal safety agency Hotline to report the failure. The failure mileage was 108,738.
Coolant intrusion
Purchased 2018 Escape at 64,xxx miles and was doing well. At around 86,xxx miles noticed a misfire and white smoke out of the exhaust. Took it to a shop and they did tests. They confirmed that it had coolant intrusion on cylinders 2 & 3. Since it is 2,000 miles over the 21N12 FoMoCo said we are basically on our own for repairs. Thank for being so stand up for your products Ford!!
All of a sudden, right around 108,000 miles, the check engine light came on. Upon several mechanic visits, and replacing ignition coils, and spark plugs, and even doing a system engine oil flush, the check engine light keeps coming back on. The same code is displayed, a cylinder 2 and 3 misfire. Upon further investigation, I've found that this is a common issue that happens with the same model as my vehicle and instances occur with various mileage on the vehicle, some reported from 15,000 and up to 240,000 miles on the vehicle. During my research, I found that Ford realized that this was the engine type itself being at fault and changed from a short block engine to a better one going forward. I've also read reports that Ford has corrected the issue by replacing the engine retroactively. I feel that this is a major safety concern, as I was told be several mechanics that it could fail while driving and shake uncontrollably, which as anyone who drives would know, could cause major collisions. I urge this agency to take corrective action against Ford Motor Company in general and in encouraging them to fix the issue in my vehicle.
My car was working fine. Two weeks ago, the check engine light came on, so I took it to a local repair shop. They said it had a misfire code and the car needed new spark plugs and a new ignition coil. My Escape has 86,000 miles on it. The check engine light went off, but a week later, the dashboard lit up like a Christmas tree and said engine was overheating, stop car immediately. I was about 1 block from my house. The car stalled and would not run at all. After about five minutes, I was able to start the car and limp back home. I called AAA and they towed it to a AAA repair center. Three days later, the repair center called and said that I needed a new engine. They told me that there was a known problem with these engines and that Ford would replace the engines in cars with 84,000 miles or less. They advised me to go to a dealer and see if they would replace the engine because I was so close to 84,000. I went to a Ford dealer and they said they would not replace the engine. They also said that if the Ford dealer replaced the engine, it would cost approximately $8,000. The car is valued at $10-12,000. I currently still owe $12,000 on this vehicle.
Engine coolant intrusion into Cylinder head. Vehicle is a 2018 with 95k miles on it. This is causing cylinder 1 misfiring and FORD is saying it requires a new engine block.
Ford is trying to say that my engine is blown, my check engine light came on at 105,000 miles and it said that my cylinder too was misfiring. I brought it to my mechanic and he replaced the coils and the spark plugs and the check engine light kept coming back on within a few hours I took the vehicle to my mechanic five times in three days the last time I took it to my mechanic the vehicle started overheat, there was no power, the vehicle is shaking, and it left me pretty much stuck on the side of the road with a child in my car.
The contact owns a 2018 Ford Escape. The contact stated that while depressing the accelerator pedal, the vehicle hesitated before accelerating. The check engine warning light was illuminated. The contact stated that the failure was intermittent at first; however, the failure became worse. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the engine block had fractured, causing the engine to fail. The contact stated that there was coolant leaking into cylinder #1. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The approximate failure mileage was 90,000.
The contact owns a 2018 Ford Escape. The contact stated that while driving at 20 MPH and approaching a red traffic light, the vehicle began to jerk then suddenly lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the contact stated that upon reaching her destination, the vehicle stalled and had since not been able to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 127,000.
The contact owns a 2018 Ford Escape. The contact stated while the vehicle was in for routine maintenance, the mechanic discovered that the coolant reservoir was very low. The vehicle was taken to the local dealer, and it was diagnosed and determined that the cause of the failure was due to an engine head gasket leak and a cracked engine block. Additionally, coolant had leaked into the engine. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not eligible for the manufacturer's extended coverage related the failure. The failure mileage was 89,600.
The contact's mother-in-law owns a 2018 Ford Escape. The contact stated that her mother-in-law had experienced a loss of motive power while driving at various speeds. The contact was informed that the check engine warning light was illuminated. The contact's mother-in-law had taken the vehicle to an independent mechanic who replaced the spark plugs, ignition coils, and fuel pump. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same mechanic who was able to diagnose that there was coolant intrusion into the engine. The mechanic referred the owner to a dealer for assistance. The dealer diagnosed the vehicle and confirmed that coolant had entered the cylinders and determined that the engine needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to a known failure of the 2.0 liter engines. The manufacturer was informed of the failure. The failure mileage was 78,090.
The contact owns a 2018 Ford Escape. The contact stated that when the vehicle was started, there was an abnormal rumbling sound coming from the engine compartment, and the check engine warning light was illuminated. The contact stated that the vehicle accelerated normally, but while the vehicle was idling, the contact observed a rumbling sound coming from the engine compartment. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired but the failure reoccurred three days later. The vehicle was taken to the same independent mechanic where it was diagnosed that the cylinders needed to be interchanged. The vehicle was repaired but the failure reoccurred five days later. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.
Ecoboost 1.8l engine failure due to coolant leaking into the cylinders. Looks to be a very common issue that Ford is very aware.
The contact's son owns a 2018 Ford Escape. The contact was informed by her son that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to the dealer, where it was diagnosed that there was coolant leaking into the engine block. The dealer determined that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under TSB Number: 19-2346. The manufacturer referred the contact to the federal safety agency Hotline for information on the reason why the vehicle was not covered under TSB Number: 19-2346. The failure mileage was approximately 76,643.
I purchased this car new [XXX]. It was running rough for some time but now has 90,000 miles on it. I took it in for the shifter cable recall. I told them it was running rough. The Ford dealership here in Arkansas said it was coolant leaking into cylinder #2. By researching, I found that Ford issued a Customer Satisfaction Program 21N12 in June 2022 for this specific issue. I never got a notice in the mail. Ford Motor company says this program stops at 84,000 miles or June 19, 2025 for me so I am out of luck since I have more than 84,000. This is wrong. It should apply to all mileage for such an issue. This should be a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the engine was misfiring. Additionally, the contact stated that the check engine warning light was later illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in cylinder #4. The dealer determined that the bottom part of the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 109,701.
The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced rough idling. The vehicle taken to the local mechanic who diagnosed an engine cylinder misfire in cylinder #3. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The contact stated that the engine was previously replaced due to the same failure. The failure mileage was 45,000.
My coolant is leaking into the motor. Shop gave me a quote for a whole new engine. I’ve seen so many posts on forums and many friends who own the same car having the same problem. Please please make Ford issue a recall as this is my only vehicle and I got it hoping to finally not have to worry about car problems for a while. It’s been 2 months since I bought it.
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. The contact then discontinued driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into the cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 76,000.
Check engine light came on at 103k miles with a P0302 error code. Replaced spark plugs and check engine light went away. 2 weeks later high engine temperature warning came on. Had it towed to a mechanic. Diagnosis was a cracked engine block with coolant leaking into cylinder number 3. Complete engine and turbo replacement is needed quoted at $11k.
The contact owns a 2018 Ford Escape. The contact stated while driving 10 MPH in a parking lot, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who replaced the spark plugs and coil packs. The vehicle was taken to the local dealer where a heat test and bore were performed and confirmed there was a coolant intrusion in cylinder #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 142,621.
The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. The failure persisted and the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and it was determined that there was coolant intrusion in cylinder #3, resulting in engine failure. The contact was notified that the failure was linked to Technical Service Bulletin: 212269. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 63,000.
I have a coolant intrusion in the 1.5L engine and now I have to have the entire engine replaced, and it will cost me more than the car is worth. This is a widely known problem and Ford refuses to include all year/make/models with this issue. I have no way to get my car fixed and it's been down for over a year now because I can't afford to get it fixed.
The car hit 101,000 miles, and the check engine light came on. I do not remember having the spark plugs replaces, so I took the car in to the dealership to have those done thinking that was the problem. They have the car for two days. The dealership replaced the spark plugs and the crank case. The day after the car came back it did not start. Then the next time I drove it, I made it half a mile down the road and it started smoking. After the car was towed to the dealership at 9:57 am, this is the first message I received from the dealership at 4:48pm on Tuesday. "I wanted to inform you the tech did take a look at the vehicle and found a bunch of codes to different parts of the system. The shop foreman, my manager, and my director are all involved to correct this for you. Still performing inspections of different parts of the engine & under the hood." The second message I received was 11:37 Thursday "I apologize, I had to leave office yesterday at 1030 unexpectedly. I have been catching up on everything since returning today. I was informed there is coolant intrusion on the engine after performing the spark plugs. That is what caused the vehicle to start overheating. Our sincere apologies. There is a recall on the vehicle for this exact concern. It calls for an engine replacement. However, your vehicle is outside of the allotted mileage for that recall. I have submitted to both Ford and our rep for assistance to have these repairs taken care of. Per my manager, Jess & director Chris, please stay in the loaner vehicle (our cost) until we can resolve this matter. I should have an answer from our rep/Ford by this afternoon." Then I did not hear from them again until the Monday after at 1:37 pm asking for me to call them. The news on the phone call was that it was an extended warranty not a recall and that Ford was not willing to do anything about it.
The coolant leaked, causing the need for a total engine replacement at only 68,000 miles. This has essentially totaled my vehicle, with the cost of repair exceeding the value of the car. It also placed my family and me at risk if the car had overheated. The vehicle has been inspected and the issue confirmed by my Ford dealer.
The vehicle was shaking really bad when started. I took the vehicle to a mechanic since it seemed like it was mis-firing. I was told the vehicle was leaking coolant into the 2nd cylinder causing damage to my engine. I was told I needed a whole engine replacement. I called Ford Customer care and was told there is no service programs for my VIN number. I also purchased the extended warranty when purchasing this vehicle which just expired in NOV 2024. I can't believe Ford will not honor this engine replacement when I just saw online this was an ongoing issue and my vehicle was was in the time frame of 96 months or $150,000 mile time frame.
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