Dealer recommended lug nuts to be replaced. Called dealer to ask why lugs need to be replaced. Service advisor said lugs swell due to inferior materials. This vehicle only has 50,000 miles. This is not expensive to replace, makes you wonder if they cheap out on lug nuts what else is made cheap.
2018 Ford Escape wheels complaints
Page 2 of 2: complaints 11 to 22 of 22, newest first, as owners wrote them.
swollen and deformed lug nuts told to me by ford dealer. They need to be replaced.
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was at an independent mechanic for tire rotation, the mechanic informed her that the lug nuts were swollen and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was unknown.
Lugnuts are aluminum and expand in the heat of Florida. It is impossible without pounding a lug nut wrench on the lugnut to get said lugnut off of the wheel.
Had vehicle at the dealership for standard oil change and tire rotation. Service member included a note that says "Replace 12 swollen lug nuts next visit." This seems like a dangerous situation to me and Ford Motor dealer should have automatically replaced them.
Lug nuts swelled and were replaced at my expense by a Ford dealership. There were no warning messages. Problem found at routine tire rotation.
Got a flat tire. The lug wrench that came with the vehicle was too small. I tried a lug wrench that had four sizes. Three were too small and one was too big. I had to call a tow. The driver had a lot of tools and tried to change the tire. He wasn't able to, so I had to get it to a tire shop. When I called in advance, they asked if it was a Ford. They informed me that there was a defect with their lug nuts that causes moisture and dirt to get in between two layers and the result is swelling. I had them replace all twenty lug nuts. A simple 5 minute tire change turned into a 4 hour ordeal and added expense.
Wheel bearing failure
Tl* the contact owns a 2018 ford escape. The contact stated while his wife was at a stand still at a gas station, the tire pressure warning light illuminated. The driver continued to drive to her work area. The driver parked the vehicle and when exiting she heard a loud noise and saw the rear driver's side tire had a piece of metal inserted. The driver called aaa and they were unable to change the tire due to the lug nuts. The contact stated aaa had to call a third party to assist with changing the tire. The vehicle was taken to local dealer mullinax ford of central florida located at 1551 e semoran blvd, apopka, fl 32703, (407) 890-0557, where it was diagnosed with needing lug nuts to be replaced. The vehicle had not been repaired as of yet. The manufacturer had not been informed of failure. The failure mileage was 49,002.
When trying to change a flat tire it was determined that the lug nut wrench would not fit. The tow truck driver, and later the ford dealer service department, confirmed that ford has an issue with lug nuts "swelling' which renders your factory issued wrench unusable. This is a known problem to ford yet they will do nothing about it.
On late evening of may13, 2019 I was driving my ford escape (odometer is at 1368 miles) on excellent road conditions along side one vehicle with no other traffic. We just passed under traffic signal with estimated speed at 10-15mph. Without warning the left front wheel buckled under the frame. The sound was frightening and so loud that the driver next to me heard the incident and turned around at the next light to come back and check on me. I skidded in my travel lane for approximately 15feet.there was no collision, nor impact with road median nor did I come in contact with any debris / potholes on road. Immediately the engine shut off which is one of the wonderful safety features which helped base my decision on purchasing of my escape. The damage caused difficulty to open drivers side door,the tire separated from rim in addition to the under carriage damage. I found similar incidents on the ford recall site. There was no police report filed , yet I have a claim in with my insurance company.$500 deductible unplanned expense.
I was driving home 11-28-18 5:40pm pst when my vehicle suddenly swerved hard to the right; I had no control, & it caused me to hit a parked unoccupied car. There was no warning. I had not hit any object nor pothole. Vehicle is 6 months old. Suspension gave way. Parts of suspension were laying on the street. Right front wheel was at a 90 degree angle due to suspension failing. My husband was in the car with me. I was driving 15 MPH. I have photos; 2 are attached to this form. I have filed a claim with my insurance company but I am unable to attach that document. No police report.
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