When you hit the button to close the liftgate it doesn't usually latch. Many times I have to manually close it because when I push the button the liftgate will close down but it won't latch. I have taken the vehicle to a ford dealer 2x. The first time they confirmed the issue and replaced a mechanism that controls the liftgate. The problem came back less than 1 week later. When I took it back they claimed it always latched when they tested, and didn't do anything to it. Meanwhile, I took it home and it still won't latch when I try to close it with the button. Vehicle is always off, parked, when I try to close the liftgate. The only odd thing I noticed is if I keep the driver side door open when I put the button to close the liftgate then for some reason the liftgate latches, probably 8/10 times.
2019 Ford Escape body complaints
Page 2 of 2: complaints 11 to 12 of 12, newest first, as owners wrote them.
We were rear ended from a stopped position on the highway. . My fianc was driving and suffered whiplash. I was in the front passenger seat and broke my back and separated my pelvis, requiring surgery to stabilize. The front passenger seat is now very squeaky. Concerned there was an issue with the passenger seat or seatbelt not functioning properly, leading to my injuries.
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